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Compare Sprinklr Social and Swat.io 
Featured Products
At a Glance
Market Segments
Enterprise (48.7% of reviews)
Small-Business (41.7% of reviews)
Entry-Level Pricing
$2,800.00 1 User Per Year
€39.00
Sprinklr Social
Star Rating
(1,154)4.1 out of 5
Market Segments
Enterprise (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansSwat.io
Star Rating
(146)4.3 out of 5
Market Segments
Small-Business (41.7% of reviews)
Pros & Cons
Entry-Level Pricing
€39.00
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprinklr Social excels in providing a comprehensive, unified platform for enterprise-scale social management. Users appreciate the ability to monitor multiple social channels, schedule posts, and review engagement all from a single dashboard, which significantly enhances productivity.
- Users say that Swat.io stands out for its ease of use and quick implementation. Reviewers highlight the platform's intuitive design, making it simple to plan and copy content across different channels, which is particularly beneficial for teams that need to collaborate remotely.
- According to verified reviews, Swat.io receives high marks for its customer support, with users noting an "ultra-fast response" from the help desk. This level of support is crucial for teams that rely on timely assistance to manage their social media strategies effectively.
- Reviewers mention that while Sprinklr Social has a robust feature set, some users find it less user-friendly compared to Swat.io. The feedback indicates that the learning curve can be steeper, which may pose challenges for smaller teams or those new to social media management tools.
- G2 reviewers highlight that Swat.io's collaborative features are particularly effective for managing content across multiple users and organizations. Users appreciate how the platform facilitates scheduling, rescheduling, and duplicating content, making it ideal for community management.
- Users report that Sprinklr Social's analytics capabilities are a strong point, with many praising its social analytics features. However, some users feel that the overall user experience could be improved, especially in terms of setup and administration, where Swat.io tends to perform better.
Pricing
Entry-Level Pricing
Sprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Swat.io
Small
€39.00
For small teams with high demands. Get the feature set for outstanding social media management including our AI features.
- 2 Users
- 3 Channels
- 1 Workspace
Free Trial
Sprinklr Social
Free Trial is available
Swat.io
Free Trial is available
Ratings
Meets Requirements
8.1
955
8.3
123
Ease of Use
7.5
972
9.0
122
Ease of Setup
7.0
581
8.8
82
Ease of Admin
7.3
428
8.7
68
Quality of Support
7.7
899
9.3
111
Has the product been a good partner in doing business?
8.0
413
8.9
65
Product Direction (% positive)
8.0
935
9.0
120
Features by Category
Social Analytics
7.1(won by default)
361
Not enough data
Feature Not Available
Not enough data
8.2(won by default)
435
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.1(won by default)
223
Not enough data
7.1(won by default)
228
Not enough data
Reports & Dashboards
8.1(won by default)
439
Not enough data
8.0(won by default)
440
Not enough data
8.2(won by default)
432
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Not enough data
Content & Collaboration
8.5
339
8.7
106
8.0
329
7.7
93
7.6
307
8.2
101
7.9
330
8.7
94
7.9
340
8.4
101
7.3
234
8.0
96
Social Management
8.2
549
7.9
100
8.5
530
8.7
106
Feature Not Available
Feature Not Available
8.3
558
8.5
99
7.3
413
Feature Not Available
7.4
241
7.9
80
7.3
199
7.1
38
Agentic AI - Social Media Management
6.4
56
Not enough data
6.6
55
Not enough data
6.5
55
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Not enough data
Collection
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Review Management
7.2
10
Not enough data
7.3
10
Not enough data
Moderation
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Not enough data
Use Cases
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
51
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
53
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Not enough data
Display Options
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
51
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Content Sharing
7.4
30
Not enough data
7.9
29
Not enough data
7.5
29
Not enough data
Feature Not Available
Not enough data
Content Dashboard
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Not enough data
Platform
6.6
27
Not enough data
6.4
28
Not enough data
7.3
28
Not enough data
7.2
27
Not enough data
Agentic AI - Employee Advocacy
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
Monitoring & Listening
8.2
403
Not enough data
7.0
334
Not enough data
8.3
156
Not enough data
8.2
159
Not enough data
7.5
156
Not enough data
7.5
147
Not enough data
Agentic AI - Social Media Listening Tools
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Not enough data
Data Management & Analysis
7.1
364
Not enough data
8.3
405
Not enough data
7.9
158
Not enough data
7.7
149
Not enough data
Content
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Not enough data
Engagement
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Not enough data
Social Shopping
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Not enough data
Analytics
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Not enough data
Generative AI
6.9
133
Not enough data
Feature Not Available
Not enough data
Process
8.2
264
Not enough data
7.7
241
Not enough data
8.2
247
Not enough data
Channels
7.5
196
Not enough data
8.7
278
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Not enough data
Insight
7.6
198
Not enough data
8.4
275
Not enough data
7.9
223
Not enough data
7.7
233
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sprinklr Social and Swat.io are categorized as Social Media Management
Unique Categories
Swat.io has no unique categories
Reviews
Reviewers' Company Size
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Swat.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.4%
Consumer Services
4.3%
Other
65.7%
Marketing and Advertising
19.4%
Online Media
6.9%
Broadcast Media
6.3%
Non-Profit Organization Management
4.9%
Retail
2.8%
Other
59.7%
Alternatives
Discussions
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
What is Swat.io used for?
1 Comment
KR
It is a social media tool that helps teams to plan, schedule, and publish posts across multiple platforms. It also offers to manage comments and messages in...Read more
Swat.io has no more discussions with answers
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