# Sprinklr Social vs Thryv Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Thryv excels in **client management** , with users appreciating its ability to handle scheduling, notifications, and revenue tracking seamlessly. One user highlighted how Thryv helps manage all the details for client interactions, making it a strong choice for small businesses.
- **Users say** that Sprinklr Social stands out for its **robust analytics** and AI features, which simplify the analysis process. Reviewers have noted that the platform is easy to navigate and provides valuable insights, making it a preferred option for enterprises looking for advanced social media management tools.
- **According to verified reviews** , Thryv offers a more **user-friendly setup** experience, with clear and concise training that helps new users get started quickly. This ease of onboarding is particularly beneficial for small businesses that may not have extensive technical resources.
- **Reviewers mention** that while both platforms have similar ease of use ratings, Thryv's overall organization and clarity in layout give it an edge. Users appreciate how Thryv keeps them informed and organized, which is crucial for daily operations.
- **G2 reviewers highlight** that Sprinklr Social's content creation and social publishing features are highly rated, with users enjoying the ability to manage campaigns effectively. The platform's content calendar and shared inbox functionalities are also praised for enhancing collaboration within teams.
- **Users report** that Thryv's customer support is a significant strength, with many noting regular communication and proactive assistance. In contrast, while Sprinklr Social has solid support, it doesn't quite match the level of engagement that Thryv users experience, which can be a deciding factor for businesses needing consistent help.



| | Sprinklr Social | Thryv | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,214 | 2,012 | 
| **Largest Market Segment** | Enterprise (48.6% of reviews) | Small-Business (90.3% of reviews) | 
| **Entry Level Price** | $2,800.00 1 User Per Year | Starting at $255.00 Per Month | 

---
## Top Pros & Cons

### Sprinklr Social

Pros:
- Ease of Use (79 reviews)
- Centralized Management (74 reviews)

Cons:
- Complex Usage (51 reviews)
- Learning Curve (45 reviews)

### Thryv

Pros:
- Ease of Use (102 reviews)
- Automation (95 reviews)

Cons:
- Missing Features (60 reviews)
- Learning Curve (50 reviews)

---
## Ratings Comparison
| Rating | Sprinklr Social | Thryv | 
|---|---|---|
  | **Meets Requirements** | 8.1 (989 reviews) | 8.4 (1564 reviews) | 
  | **Ease of Use** | 7.5 (1018 reviews) | 7.5 (1587 reviews) | 
  | **Ease of Setup** | 7.0 (611 reviews) | 7.2 (940 reviews) | 
  | **Ease of Admin** | 7.3 (435 reviews) | 7.9 (909 reviews) | 
  | **Quality of Support** | 7.7 (940 reviews) | 8.5 (1545 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (420 reviews) | 8.5 (904 reviews) | 
  | **Product Direction (% positive)** | 7.9 (967 reviews) | 7.9 (1526 reviews) | 

---
## Pricing

### Sprinklr Social

#### Entry-Level Pricing

Plan:  Essentials- Growth Package 

Price: $2,800.00 1 User Per Year

Description: The Standard Plan offers essential social media management 
features tailored for smaller teams, focusing on basic listening, 
publishing, engagement, and reporting. Powered by AI-driven 
capabilities, it enables teams to monitor online conversations, 
schedule and distribute content, manage audience interactions, 
and track performance efficiently. Designed for those handling 
fundamental social media operations, this plan helps streamline 
workflows and enhance strategy with simple yet effective tools. 
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management

Key Features:
- Cross Module
- Social Publishing and Engagement 
- Social Listening 

[Browse all 2 editions](https://www.g2.com/products/sprinklr-social/pricing)

#### Free Trial

Yes

### Thryv

#### Entry-Level Pricing

Plan: Thryv Marketing Center

Price: Starting at $255.00 Per Month

Description: For local marketing and ads.

Key Features:
- Social Media Management
- Enhanced Local Listings
- Online Review Management

[Browse all 2 editions](https://www.g2.com/products/thryv/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | 7.9/10 | 585 |

#### Sales Force Automation

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (457 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 7.9 (406 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.1 (432 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.2 (257 reviews) | 
| **Desktop Integration** | Not enough data | 8.1 (390 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.8 (334 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.6 (316 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 7.7 (341 reviews) | 

#### Marketing Automation

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.7 (462 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 8.7 (449 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.4 (442 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.7 (356 reviews) ✓ Verified | 

#### Customer Support

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Case Management** | Not enough data | 7.7 (350 reviews) | 
| **Customer Support Portal** | Not enough data | 8.0 (385 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 8.0 (395 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.5 (340 reviews) | 
| **Support Analytics** | Not enough data | 7.8 (342 reviews) | 

#### Reporting & Analytics

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Reporting** | Not enough data | 7.9 (412 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.2 (457 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 7.2 (323 reviews) | 

#### Mobile & Social

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.8 (180 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 8.1 (199 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.6 (339 reviews) ✓ Verified | 

#### Platform

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Customization** | Not enough data | 8.1 (316 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.3 (301 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.5 (329 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.5 (228 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 7.6 (244 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 7.7 (274 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.4 (339 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.5 (265 reviews) | 

#### Integration

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.9 (313 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.0 (302 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (274 reviews) ✓ Verified | 

#### Generative AI

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (110 reviews) | 

#### Agentic AI - CRM

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | 7.8/10 | 682 |

#### Email Marketing

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | 8.4 (575 reviews) ✓ Verified | 
| **Sending Outbound Emails** | Not enough data | 8.5 (562 reviews) ✓ Verified | 
| **Manage Email Deliverability** | Not enough data | 8.2 (548 reviews) ✓ Verified | 
| **Automated Email Responses** | Not enough data | 8.6 (549 reviews) ✓ Verified | 

#### Online Marketing

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | 7.9 (516 reviews) ✓ Verified | 
| **Dynamic Content** | Not enough data | 7.9 (463 reviews) ✓ Verified | 
| **A/B Testing** | Not enough data | 7.2 (365 reviews) ✓ Verified | 
| **Mobile Optimized** | Not enough data | 7.6 (481 reviews) ✓ Verified | 
| **Search Tracking and Optimization** | Not enough data | 7.6 (379 reviews) | 

#### Lead Management

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | 8.3 (492 reviews) ✓ Verified | 
| **Data Quality Management** | Not enough data | 8.1 (471 reviews) ✓ Verified | 
| **Segmentation** | Not enough data | 8.4 (479 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | Not enough data | 7.9 (403 reviews) ✓ Verified | 
| **Lead Nurturing** | Not enough data | 8.4 (479 reviews) ✓ Verified | 
| **Online Behavior Tracking** | Not enough data | 7.7 (411 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | Not enough data | 8.3 (477 reviews) ✓ Verified | 
| **CRM Lead Integration** | Not enough data | 8.3 (480 reviews) ✓ Verified | 

#### Campaign Management

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Program Management** | Not enough data | 8.2 (456 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | Not enough data | 8.1 (409 reviews) | 
| **Calendaring** | Not enough data | 7.9 (374 reviews) ✓ Verified | 
| **Budgeting** | Not enough data | 7.2 (324 reviews) | 

#### Social

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Social Listening** | Not enough data | 7.1 (309 reviews) ✓ Verified | 
| **Social Sharing** | Not enough data | 7.6 (346 reviews) ✓ Verified | 
| **Social Campaigns** | Not enough data | 7.6 (339 reviews) ✓ Verified | 
| **Social Media Engagement** | Not enough data | 7.4 (332 reviews) ✓ Verified | 
| **Social Media Advertising** | Not enough data | 7.3 (319 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Basic Reporting** | Not enough data | 8.0 (518 reviews) ✓ Verified | 
| **Web Analytics** | Not enough data | 7.5 (405 reviews) ✓ Verified | 
| **ROI Analytics** | Not enough data | 7.3 (372 reviews) ✓ Verified | 
| **Revenue Analytics** | Not enough data | 7.5 (363 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | Not enough data | 6.9 (330 reviews) | 

#### Platform

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Customization ** | Not enough data | 7.9 (386 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.0 (351 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.2 (378 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 7.3 (262 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.5 (266 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.2 (375 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.4 (295 reviews) ✓ Verified | 

#### Agentic AI - Marketing Automation

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.9 (369 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 7.8 (343 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.8 (339 reviews) ✓ Verified | 

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.1/10 | 567 |
| **Thryv** | N/A | N/A |

#### Social Analytics

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Competitor Analysis** | 7.1 (365 reviews) | Not enough data | 
| **Follower Analysis** | Feature Not Available | Not enough data | 
| **Post Performance** | 8.2 (443 reviews) | Not enough data | 
| **Paid Campaign Tracking** | Feature Not Available | Not enough data | 
| **Attribution** | Feature Not Available | Not enough data | 
| **Hashtag Analytics** | 7.1 (223 reviews) | Not enough data | 
| **Sentiment Analysis** | 7.1 (235 reviews) | Not enough data | 

#### Reports & Dashboards

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Report Customizability** | 8.1 (448 reviews) | Not enough data | 
| **Report Exporting** | 8.0 (445 reviews) | Not enough data | 
| **Scalability** | 8.2 (437 reviews) | Not enough data | 
| **White Label** | Feature Not Available | Not enough data | 

#### Agentic AI - Social Media Analytics

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (39 reviews) | Not enough data | 
| **Cross-system Integration** | 6.5 (39 reviews) | Not enough data | 
| **Adaptive Learning** | 6.2 (38 reviews) | Not enough data | 
| **Proactive Assistance** | 6.0 (38 reviews) | Not enough data | 
| **Decision Making** | 6.5 (38 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Lead Generation

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | 7.1/10 | 116 |

#### Templates

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Text and Themes** | Not enough data | 7.6 (104 reviews) | 
| **Stock Images** | Not enough data | 6.4 (87 reviews) | 
| **Proofing** | Not enough data | 6.8 (87 reviews) | 
| **Mobile Responsive** | Not enough data | 7.4 (95 reviews) | 

#### Edit

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Pre-Made** | Not enough data | 7.4 (93 reviews) | 
| **Build** | Not enough data | 7.9 (102 reviews) | 
| **HTML** | Not enough data | 7.5 (88 reviews) | 

#### Logistics

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Analytics** | Not enough data | 7.3 (96 reviews) | 
| **Issues** | Not enough data | 7.1 (92 reviews) | 
| **Integrations** | Not enough data | 7.6 (93 reviews) | 
| **Shareable Link** | Not enough data | 7.7 (90 reviews) | 

#### Generative AI

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.5 (48 reviews) | 
| **AI Text Summarization** | Not enough data | 5.5 (48 reviews) | 

#### Agentic AI - Email Template Builder

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | 8.6/10 | 139 |

#### Listing Management

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Network Directory** | Not enough data | 8.7 (111 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | 8.5 (98 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | 8.4 (99 reviews) ✓ Verified | 
| **Optimization** | Not enough data | 8.7 (109 reviews) ✓ Verified | 

#### Performance

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Real-Time Updates** | Not enough data | 8.7 (117 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 8.7 (120 reviews) ✓ Verified | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | 8.8/10 | 80 |

#### Payment Processing

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Encryption** | Not enough data | 8.9 (55 reviews) | 
| **Credit Card Processing** | Not enough data | 9.2 (64 reviews) | 
| **Mobile Payments** | Not enough data | 9.3 (60 reviews) | 
| **Digital Wallet Integration** | Not enough data | 8.8 (53 reviews) | 

#### Administration

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.9 (55 reviews) | 
| **E-commerce Integration** | Not enough data | 8.8 (46 reviews) | 
| **Processing Fees** | Not enough data | 8.1 (61 reviews) | 
| **POS Integration** | Not enough data | Feature Not Available | 
| **Omnichannel** | Not enough data | 8.5 (50 reviews) | 
| **Levels 1 & 2** | Not enough data | Feature Not Available | 
| **Level 3** | Not enough data | Feature Not Available | 

#### Payment Options

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Multi-Currency** | Not enough data | 8.5 (45 reviews) | 
| **Online payment portal** | Not enough data | 9.4 (63 reviews) | 

#### Security

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **POS Verification** | Not enough data | Feature Not Available | 

#### Platform

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Accounting integration** | Not enough data | 8.5 (50 reviews) | 
| **E-commerce Integration** | Not enough data | 8.6 (44 reviews) | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.4/10 | 711 |
| **Thryv** | 8.6/10 | 203 |

#### Content & Collaboration

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Content Calendar** | 8.5 (347 reviews) | 8.9 (141 reviews) | 
| **Content Library** | 8.0 (333 reviews) | 8.3 (140 reviews) | 
| **Shared Inbox** | 7.6 (312 reviews) | 8.3 (124 reviews) | 
| **Approval Workflows** | 7.9 (336 reviews) | 8.0 (116 reviews) | 
| **Users and Permissions** | 7.9 (344 reviews) | 8.4 (127 reviews) | 
| **Content Creation** | 7.3 (237 reviews) | 8.7 (110 reviews) | 

#### Social Management

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Social Analytics** | 8.2 (582 reviews) | 8.8 (160 reviews) | 
| **Social Publishing** | 8.6 (555 reviews) | 9.0 (173 reviews) | 
| **Campaign Optimization** | Feature Not Available | 8.8 (166 reviews) | 
| **Social Engagement** | 8.3 (581 reviews) | 8.9 (165 reviews) | 
| **Social Ads** | 7.3 (420 reviews) | Feature Not Available | 
| **Campaign Planning** | 7.4 (243 reviews) | 8.5 (110 reviews) | 
| **Hashtag Capabilites** | 7.3 (202 reviews) | 8.6 (52 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (58 reviews) | Not enough data | 
| **Multi-step Planning** | 6.6 (55 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (63 reviews) | Not enough data | 
| **Adaptive Learning** | 6.3 (55 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.5 (57 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (53 reviews) | Not enough data | 
| **Decision Making** | 6.5 (53 reviews) | Not enough data | 

### Landing Page Builders

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | 7.3/10 | 72 |

#### Page Customization

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Drag and Drop** | Not enough data | 8.0 (63 reviews) | 
| **Templates** | Not enough data | 7.7 (67 reviews) | 
| **Advanced Customization** | Not enough data | 7.3 (61 reviews) | 
| **Content Library** | Not enough data | 7.4 (61 reviews) | 

#### Page Optimization

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.1 (45 reviews) | 
| **Mobile Responsive** | Not enough data | 7.4 (58 reviews) | 
| **Web Analytics** | Not enough data | 6.8 (47 reviews) | 
| **SEO** | Not enough data | 6.1 (43 reviews) | 

#### Integrations

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **E-Commerce Integration** | Not enough data | 7.2 (55 reviews) | 
| **Email Marketing Integration** | Not enough data | 8.4 (61 reviews) | 
| **Domain Integration** | Not enough data | 7.6 (54 reviews) | 

#### Generative AI

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.6 (18 reviews) | 

#### Agentic AI - Landing Page Builders

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | 7.7/10 | 112 |

#### Lead Monitoring

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Features** | Not enough data | 8.2 (98 reviews) | 
| **Performance** | Not enough data | 8.0 (93 reviews) | 
| **Identification** | Not enough data | 7.1 (81 reviews) | 

#### Agentic AI - Lead Capture

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Mobile** | Not enough data | 7.4 (84 reviews) | 
| **Websites** | Not enough data | 7.9 (90 reviews) | 
| **Social Media** | Not enough data | 6.4 (70 reviews) | 
| **Data** | Not enough data | 7.4 (85 reviews) | 

#### Analytics

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Export/Import** | Not enough data | 8.2 (90 reviews) | 
| **Reporting** | Not enough data | 7.7 (93 reviews) | 

#### Customization

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Forms** | Not enough data | 7.7 (97 reviews) | 
| **Personalization** | Not enough data | 8.1 (94 reviews) | 
| **Templates** | Not enough data | 7.9 (94 reviews) | 
| **Integration** | Not enough data | 7.8 (88 reviews) | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.7/10 | 65 |
| **Thryv** | N/A | N/A |

#### Collection

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Authentication** | Feature Not Available | Not enough data | 
| **Review Forms** | 7.4 (47 reviews) ✓ Verified | Not enough data | 
| **Personalization** | Feature Not Available | Not enough data | 
| **Engagement** | 8.4 (56 reviews) ✓ Verified | Not enough data | 
| **Community Q&A** | Feature Not Available | Not enough data | 

#### Agentic AI - Review Management

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Adaptive Learning** | 7.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (10 reviews) | Not enough data | 

#### Moderation

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Reviewer Validation** | 7.8 (48 reviews) ✓ Verified | Not enough data | 
| **Response Types** | Feature Not Available | Not enough data | 
| **Legal Agreements** | 8.2 (46 reviews) ✓ Verified | Not enough data | 

#### Use Cases

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **E-commerce** | 7.5 (46 reviews) ✓ Verified | Not enough data | 
| **Retail** | 7.6 (45 reviews) ✓ Verified | Not enough data | 
| **Customer Service** | 8.1 (52 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Incentives** | Feature Not Available | Not enough data | 
| **Syndication** | Feature Not Available | Not enough data | 
| **Insights** | 8.2 (55 reviews) ✓ Verified | Not enough data | 
| **Content** | 8.3 (54 reviews) ✓ Verified | Not enough data | 
| **Sampling** | 7.3 (45 reviews) ✓ Verified | Not enough data | 

#### Display Options

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Badges** | 7.1 (44 reviews) ✓ Verified | Not enough data | 
| **Widgets** | Feature Not Available | Not enough data | 
| **Integration & APIs** | 7.2 (52 reviews) ✓ Verified | Not enough data | 
| **Marketing** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

### Employee Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.2/10 | 31 |
| **Thryv** | N/A | N/A |

#### Content Sharing

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Social sharing** | 7.4 (30 reviews) | Not enough data | 
| **Content scheduling** | 7.9 (30 reviews) | Not enough data | 
| **Content optimization** | 7.5 (29 reviews) | Not enough data | 
| **Content templates** | Feature Not Available | Not enough data | 
| **AI Content Generation** | Not enough data | Not enough data | 
| **Content Settings** | Not enough data | Not enough data | 

#### Content Dashboard

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Company news** | Feature Not Available | Not enough data | 
| **Coworker content** | Feature Not Available | Not enough data | 
| **Brand content sharing** | Feature Not Available | Not enough data | 

#### Analytics

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Engagement tracking** | 7.8 (29 reviews) | Not enough data | 
| **KPI Tracking** | Feature Not Available | Not enough data | 
| **Trends** | 6.9 (28 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Integrations** | 6.6 (27 reviews) | Not enough data | 
| **Mobile** | 6.3 (29 reviews) | Not enough data | 
| **Adoption Insight** | 7.3 (28 reviews) | Not enough data | 
| **Auto-translation & multiple language management** | 7.2 (27 reviews) | Not enough data | 

#### Agentic AI - Employee Advocacy

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | 6.3 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (5 reviews) | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | 8.4/10 | 86 |

#### Notifications

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Confirmations & Reminders** | Not enough data | 8.9 (79 reviews) | 
| **Appointment Follow-Up** | Not enough data | 8.9 (79 reviews) | 
| **Scheduling Notifications** | Not enough data | 9.0 (77 reviews) | 

#### Settings

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Time Zone Detection** | Not enough data | 8.6 (71 reviews) | 
| **Availability Settings** | Not enough data | 8.9 (78 reviews) | 
| **Blocked Time Settings** | Not enough data | 8.9 (79 reviews) | 

#### Personalization

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Branding** | Not enough data | 8.9 (75 reviews) | 
| **Links** | Not enough data | 8.9 (74 reviews) | 

#### Integrations

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Multi- Calendar Integration** | Not enough data | 8.6 (68 reviews) | 
| **Website Integration** | Not enough data | 9.1 (74 reviews) | 
| **Payment Acceptance** | Not enough data | 8.7 (74 reviews) | 
| **Video Conferencing** | Not enough data | 8.1 (61 reviews) | 
| **Communication** | Not enough data | 8.6 (74 reviews) | 

#### Generative AI

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (36 reviews) | 
| **AI Text Summarization** | Not enough data | 7.3 (31 reviews) | 
| **AI Text-to-Image** | Not enough data | 7.4 (30 reviews) | 
| **AI Text-to-Speech** | Not enough data | 7.4 (30 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.3 (30 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.4/10 | 492 |
| **Thryv** | N/A | N/A |

#### Monitoring & Listening

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Social Measurement** | 8.2 (407 reviews) | Not enough data | 
| **Influencer Identification** | 7.0 (334 reviews) | Not enough data | 
| **Brand Monitoring** | 8.3 (158 reviews) | Not enough data | 
| **Keyword Tracking** | 8.2 (160 reviews) | Not enough data | 
| **Trend Analysis** | 7.5 (156 reviews) | Not enough data | 
| **Competitor Analysis** | 7.5 (147 reviews) | Not enough data | 

#### Agentic AI - Social Media Listening Tools

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (30 reviews) | Not enough data | 
| **Proactive Assistance** | 6.7 (32 reviews) | Not enough data | 
| **Decision Making** | 7.2 (32 reviews) | Not enough data | 

#### Data Management & Analysis

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Sentiment Analysis** | 7.1 (367 reviews) | Not enough data | 
| **Social Reporting** | 8.3 (406 reviews) | Not enough data | 
| **Alerts and Notifications** | 7.9 (159 reviews) | Not enough data | 
| **Advanced Data Filtering** | 7.7 (149 reviews) | Not enough data | 

### Social Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.6/10 | 59 |
| **Thryv** | N/A | N/A |

#### Content

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Types** | 8.0 (57 reviews) | Not enough data | 
| **Migration** | 7.7 (55 reviews) | Not enough data | 
| **Publishing** | 8.2 (56 reviews) | Not enough data | 
| **UGC** | 7.5 (54 reviews) | Not enough data | 

#### Engagement

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Live Streaming** | 6.9 (53 reviews) | Not enough data | 
| **Omnichannel** | 7.2 (52 reviews) | Not enough data | 
| **Personalization** | 7.9 (53 reviews) | Not enough data | 
| **Conversational Commerce** | 7.1 (50 reviews) | Not enough data | 
| **Moderation** | 7.8 (52 reviews) | Not enough data | 

#### Social Shopping

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Promotions** | Feature Not Available | Not enough data | 
| **Shoppable Media** | 6.9 (50 reviews) | Not enough data | 
| **AR/VR** | Feature Not Available | Not enough data | 
| **Social Store** | 7.3 (51 reviews) | Not enough data | 

#### Analytics

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Product Insights** | Feature Not Available | Not enough data | 
| **Social Listening** | 8.3 (53 reviews) | Not enough data | 
| **Campaigns** | 7.9 (51 reviews) | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.7/10 | 350 |
| **Thryv** | N/A | N/A |

#### Generative AI

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **AI Text Generation** | 6.9 (133 reviews) | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Process

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Mentions** | 8.2 (266 reviews) | Not enough data | 
| **Tickets** | 7.7 (243 reviews) | Not enough data | 
| **Macros** | 8.2 (250 reviews) | Not enough data | 

#### Channels

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Email** | 7.5 (198 reviews) | Not enough data | 
| **Social** | 8.7 (281 reviews) | Not enough data | 
| **Live Chat** | 7.5 (191 reviews) | Not enough data | 
| **Phone** | 6.8 (178 reviews) | Not enough data | 
| **Text** | 7.3 (185 reviews) | Not enough data | 

#### Insight

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Surveys** | 7.6 (200 reviews) | Not enough data | 
| **Reporting** | 8.4 (277 reviews) | Not enough data | 
| **Visitor Activity** | 7.9 (223 reviews) | Not enough data | 
| **Help Desk** | 7.7 (233 reviews) | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | 7.2/10 | 29 |

#### Agentic AI - Lead Scoring

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Attribution

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Lead Opportunity** | Not enough data | 7.5 (27 reviews) | 
| **Lead Assignment** | Not enough data | 7.5 (26 reviews) | 
| **Pipeline Acceleration** | Not enough data | 7.2 (26 reviews) | 

#### Discovery

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Lead Management** | Not enough data | 7.6 (27 reviews) | 
| **Scoring/Ranking** | Not enough data | 7.1 (26 reviews) | 
| **Lead Context** | Not enough data | 6.9 (21 reviews) | 

#### Management

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Conversion Viability** | Not enough data | 6.8 (21 reviews) | 
| **Workflow** | Not enough data | 7.6 (22 reviews) | 

#### Platform

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Data Synchronization** | Not enough data | 6.9 (22 reviews) | 
| **Analysis** | Not enough data | 6.9 (25 reviews) | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | 8.4/10 | 175 |

#### Consumer Intelligence

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Customer Feedback** | Not enough data | 8.6 (136 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | 8.4 (136 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | 8.2 (132 reviews) ✓ Verified | 

#### Reporting

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Feature Not Available | 
| **Corporate Reporting** | Not enough data | 7.8 (110 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | 8.8 (147 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 8.9 (152 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 8.8 (153 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | 8.6 (142 reviews) | 

#### In-House Management

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.2 (41 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Discovery

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Referral Program** | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | 

#### Insight

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | 

#### Mobile

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | 

#### Platform

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Platform

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Thryv** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Sprinklr Social | Thryv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)

**Unique to Sprinklr Social (10):** [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms), [SAP Store Software](https://www.g2.com/categories/sap-store), [Employee Advocacy Software](https://www.g2.com/categories/employee-advocacy), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Review Management Software](https://www.g2.com/categories/review-management-software), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)

**Unique to Thryv (10):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling), [CRM Software](https://www.g2.com/categories/crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Sprinklr Social | Thryv | 
|---|---|---|
| **Small-Business** | 22.3% | 90.3% | 
| **Mid-Market** | 29.1% | 8.3% | 
| **Enterprise** | 48.6% | 1.3% | 

### By Industry

#### Sprinklr Social

- **Marketing and Advertising:** 14.6%
- **Information Technology and Services:** 6.1%
- **Retail:** 4.6%
- **Financial Services:** 4.5%
- **Consumer Services:** 4.3%
- **Computer Software:** 4.0%
- **Consumer Goods:** 3.9%
- **Entertainment:** 3.6%
- **Hospital & Health Care:** 3.3%
- **Automotive:** 2.6%
- **Other:** 48.4%

#### Thryv

- **Marketing and Advertising:** 13.7%
- **Health, Wellness and Fitness:** 6.9%
- **Professional Training & Coaching:** 5.7%
- **Real Estate:** 5.1%
- **Construction:** 5.0%
- **Consumer Services:** 3.9%
- **Information Technology and Services:** 3.6%
- **Financial Services:** 3.6%
- **Management Consulting:** 3.4%
- **Computer Software:** 2.8%
- **Other:** 46.3%

---
## Alternatives

### Alternatives to Sprinklr Social

- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6573 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7336 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2657 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (973 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (905 reviews)
- [Oktopost](https://www.g2.com/products/oktopost/reviews) — 4.4/5 stars (201 reviews)
- [Zoho Social](https://www.g2.com/products/zoho-social/reviews) — 4.6/5 stars (2939 reviews)
- [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (410 reviews)

### Alternatives to Thryv

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4159 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (537 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14709 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14858 reviews)
- [HighLevel](https://www.g2.com/products/highlevel/reviews) — 4.6/5 stars (646 reviews)
- [Synup](https://www.g2.com/products/synup/reviews) — 4.5/5 stars (315 reviews)
- [vcita](https://www.g2.com/products/vcita/reviews) — 4.5/5 stars (81 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)

---
## Top Discussions

### Sprinklr Social

- Title: [What is the best way to find hashtags that are getting traffic.](https://www.g2.com/discussions/34161-what-is-the-best-way-to-find-hashtags-that-are-getting-traffic) — 1 comment, 1 upvote
  > **Top comment:** "semrush.com is Great!

You pay for what ya get if ya get me"
- Title: [Can I use this for my personal accounts?](https://www.g2.com/discussions/33990-can-i-use-this-for-my-personal-accounts) — 1 comment, 1 upvote
  > **Top comment:** "Hello everyone , here’s your  opportunity for you to achieve your dreams of being a multi million dollar rich through trading , I once loss all I got through..."

### Thryv

- Title: [Is KEAP an Infusionsoft?](https://www.g2.com/discussions/is-keap-an-infusionsoft) — 4 comments
  > **Top comment:** "Keap is an Infusionsoft product."
- Title: [What is infusionsoft used for?](https://www.g2.com/discussions/what-is-infusionsoft-used-for) — 3 comments
  > **Top comment:** "We use it to manage our contacts, collect leads, send email broadcasts, and automate marketing processes and connect disparate systems like ClickFunnels and..."
- Title: [What is Thryv software?](https://www.g2.com/discussions/what-is-thryv-software) — 3 comments
  > **Top comment:** "A software solution to help you run your ENTIRE business! Get your life back from the chaos that is un-organization!"
- Title: [What else should I be using to fully benefit from the platform?](https://www.g2.com/discussions/24182-what-else-should-i-be-using-to-fully-benefit-from-the-platform) — 3 comments, 1 upvote
  > **Top comment:** "Try the pipeline feature! That can help you see where your leads are in their buying process, and you can attach automation to each stage. They also just..."
- Title: [How much does Thryv software cost?](https://www.g2.com/discussions/how-much-does-thryv-software-cost) — 2 comments
  > **Top comment:** "$2400/year is the cheapest"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sprinklr-social-vs-thryv)