Compare Sprinklr Modern Engagement vs Zoho Social

See this
comparison of Sprinklr Modern Engagement vs. Zoho Social
based on data from user reviews. Sprinklr Modern Engagement rates 3.9/5 stars with 424 reviews. Zoho Social rates 4.5/5 stars with 1,664 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
FREE
Free
 
STANDARD
$15
/month
 
PROFESSIONAL
$35
/month
 
AGENCY
$200
/month billed annually
 
AGENCY PLUS
$300
/month billed annually
 
Free Trial Unavailable
Free Trial
Sprinklr Modern Engagement
Free Trial Unavailable
Zoho Social
FREE
Free
STANDARD
$15/month
PROFESSIONAL
$35/month
AGENCY
$200/month billed annually
AGENCY PLUS
$300/month billed annually
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.0
8.8
Ease of Use
Ease of Use
7.4
9.2
Ease of Setup
Ease of Setup
6.5
9.2
Ease of Admin
Ease of Admin
7.2
9.1
Quality of Support
Quality of Support
7.5
8.6
Ease of Doing Business With
Ease of Doing Business With
7.7
8.9
Product Direction (% positive)
Product Direction (% positive)
7.3
9.2
Meets Requirements
Sprinklr Modern Engagement
8.0
Zoho Social
8.8
Ease of Use
Sprinklr Modern Engagement
7.4
Zoho Social
9.2
Ease of Setup
Sprinklr Modern Engagement
6.5
Zoho Social
9.2
Ease of Admin
Sprinklr Modern Engagement
7.2
Zoho Social
9.1
Quality of Support
Sprinklr Modern Engagement
7.5
Zoho Social
8.6
Ease of Doing Business With
Sprinklr Modern Engagement
7.7
Zoho Social
8.9
Product Direction (% positive)
Sprinklr Modern Engagement
7.3
Zoho Social
9.2

Features

Social Media Monitoring
Social Measurement
Sprinklr Modern Engagement
8.1
Zoho Social
8.6
Sentiment Scoring
Sprinklr Modern Engagement
6.5
Zoho Social
8.2
Influencer Identification
Sprinklr Modern Engagement
7.0
Zoho Social
8.2
Social Reporting
Sprinklr Modern Engagement
8.2
Zoho Social
8.6
Social Listening
Sprinklr Modern Engagement
8.2
Zoho Social
8.6
Social Management
Social Analytics
Sprinklr Modern Engagement
8.1
Zoho Social
8.7
Social Sharing
Sprinklr Modern Engagement
8.3
Zoho Social
9.0
Social Campaigns
Sprinklr Modern Engagement
8.2
Zoho Social
8.7
Social Engagement
Sprinklr Modern Engagement
8.4
Zoho Social
8.8
Social Ads
Sprinklr Modern Engagement
7.5
Zoho Social
Not enough data available
Brand Safety
Sprinklr Modern Engagement
8.5
Zoho Social
8.8
Publishing
Scheduling
Sprinklr Modern Engagement
8.7
Zoho Social
9.2
Automation
Sprinklr Modern Engagement
8.4
Zoho Social
8.9
Networks
Sprinklr Modern Engagement
Not enough data available
Zoho Social
8.8
Community Engagement
Sprinklr Modern Engagement
Not enough data available
Zoho Social
8.8
Reports & Dashboards
Competitor Analysis
Sprinklr Modern Engagement
6.8
Zoho Social
8.0
Follower Analysis
Sprinklr Modern Engagement
7.1
Zoho Social
8.4
Content Engagement Analysis
Sprinklr Modern Engagement
7.8
Zoho Social
8.7
Influencer Identification
Sprinklr Modern Engagement
6.9
Zoho Social
8.3
Paid Campaign Tracking
Sprinklr Modern Engagement
7.4
Zoho Social
Not enough data available
Attribution
Sprinklr Modern Engagement
7.1
Zoho Social
8.4
Report Customizability
Sprinklr Modern Engagement
8.0
Zoho Social
8.4
Report Exporting
Sprinklr Modern Engagement
7.9
Zoho Social
8.7
Analysis
Reporting
Sprinklr Modern Engagement
8.1
Zoho Social
8.6
Business Intelligence
Sprinklr Modern Engagement
7.5
Zoho Social
8.3
Customizable Dashboards
Sprinklr Modern Engagement
8.1
Zoho Social
8.1
Analytics Filters
Sprinklr Modern Engagement
7.7
Zoho Social
8.4
Analytics
Sprinklr Modern Engagement
Not enough data available
Zoho Social
8.4
Platform
Internationalization
Sprinklr Modern Engagement
8.2
Zoho Social
Not enough data available
User, Role, and Access Management
Sprinklr Modern Engagement
8.1
Zoho Social
8.9
Scalability
Sprinklr Modern Engagement
8.2
Zoho Social
8.7
Performance and Reliability
Sprinklr Modern Engagement
8.0
Zoho Social
9.0
API / Integrations
Sprinklr Modern Engagement
7.5
Zoho Social
8.5
Social Listening
Monitoring
Sprinklr Modern Engagement
8.2
Zoho Social
8.6
Competitive Intelligence
Sprinklr Modern Engagement
7.3
Zoho Social
8.2
Keyword Setup
Sprinklr Modern Engagement
7.8
Zoho Social
8.2
Customer Sentiment
Sprinklr Modern Engagement
Not enough data available
Zoho Social
8.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
13.7%
88.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
27.4%
9.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
59.0%
2.2%
Sprinklr Modern Engagement
Small-Business
13.7%
Mid-Market
27.4%
Enterprise
59.0%
Zoho Social
Small-Business
88.1%
Mid-Market
9.7%
Enterprise
2.2%

Reviewers' Industry

 
Marketing and Advertising
15.6%
Marketing and Advertising
14.2%
 
Consumer Goods
5.9%
Information Technology and Services
7.1%
 
Computer Software
5.9%
Real Estate
3.9%
 
Internet
4.7%
Internet
3.4%
 
Information Technology and Services
4.2%
Retail
3.0%
 
Other
63.7%
Other
68.4%
Sprinklr Modern Engagement
Marketing and Advertising
15.6%
Consumer Goods
5.9%
Computer Software
5.9%
Internet
4.7%
Information Technology and Services
4.2%
Other
63.7%
Zoho Social
Marketing and Advertising
14.2%
Information Technology and Services
7.1%
Real Estate
3.9%
Internet
3.4%
Retail
3.0%
Other
68.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
User in Marketing and Advertising

Dashboards where you can create a customized search (for a specified search term/ specified account/ etc), downloadable analytics & measurements (Excel ready); fairly easy to use after initial training time; fairly easy way of scheduling tweets, managed...

Bogdan M.
Administrator in Marketing and Advertising

I like the smooth immersion in the platform and the clean layout, I like that visually it's not crowded, and the fact that they thought about my UX/UI needs, I like it's easy to plan and easy to follow - and I really like it's well integrated with my needs.

Most Helpful Critical Review
Most Helpful Critical Review
User in Financial Services

The user interface was a bit overwhelming.

User in Writing and Editing

It doesn't allow you for a hyperlink-able thumbnail on twitter, though it does on facebook

 
Sprinklr Modern Engagement
Most Helpful Favorable Review
User in Marketing and Advertising

Dashboards where you can create a customized search (for a specified search term/ specified account/ etc), downloadable analytics & measurements (Excel ready); fairly easy to use after initial training time; fairly easy way of scheduling tweets, managed...

Most Helpful Critical Review
User in Financial Services

The user interface was a bit overwhelming.

Zoho Social
Most Helpful Favorable Review
Bogdan M.
Administrator in Marketing and Advertising

I like the smooth immersion in the platform and the clean layout, I like that visually it's not crowded, and the fact that they thought about my UX/UI needs, I like it's easy to plan and easy to follow - and I really like it's well integrated with my needs.

Most Helpful Critical Review
User in Writing and Editing

It doesn't allow you for a hyperlink-able thumbnail on twitter, though it does on facebook

Screenshots

 
1 of 5
2 of 5
3 of 5
4 of 5
5 of 5
1 of 6
2 of 6
3 of 6
4 of 6
5 of 6
6 of 6
Request More InformationRequest More InformationRequest More InformationRequest More Information