Introducing G2.ai, the future of software buying.Try now
Compare Sprinklr Insights and Synup 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Arc4
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
rater8
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Truescope
Visit Website
At a Glance
Market Segments
Enterprise (48.5% of reviews)
Small-Business (75.6% of reviews)
Entry-Level Pricing
Contact Us 1 Seat/Per month (billed annually) Per Year
No pricing available
Sprinklr Insights
Star Rating
(105)4.3 out of 5
Market Segments
Enterprise (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seat/Per month (billed annually) Per Year
Learn more about Sprinklr InsightsSynup
Star Rating
(318)4.5 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SynupSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Synup excels in Competitor Analysis>, achieving a perfect score of 10.0, while Sprinklr Insights falls short with a score of 7.9. Reviewers mention that Synup's detailed insights into competitor performance are invaluable for strategic planning.
- Reviewers mention that Synup's Follower Analysis> also scores a perfect 10.0, compared to Sprinklr Insights' 7.7. Users say that this feature provides comprehensive data on audience demographics and engagement, which is crucial for targeted marketing efforts.
- G2 users highlight Synup's superior Post Performance> tracking, scoring 10.0, while Sprinklr Insights scores 8.6. Users report that Synup's analytics help them understand which content resonates best with their audience, leading to more effective content strategies.
- Reviewers mention that Synup's Paid Campaign Tracking> feature is rated 10.0, significantly outperforming Sprinklr Insights' 7.2. Users say that this capability allows them to measure ROI on ad spend effectively, which is a critical aspect of their marketing efforts.
- Users on G2 report that Synup's Quality of Support> is rated at 9.1, while Sprinklr Insights only scores 8.3. Reviewers say that Synup's responsive customer service and helpful resources make it easier to resolve issues quickly.
- G2 users highlight that Synup's Report Customizability> is rated 10.0, in contrast to Sprinklr Insights' 8.2. Users report that the ability to tailor reports to specific needs is a game-changer for presenting data to stakeholders.
Pricing
Entry-Level Pricing
Sprinklr Insights
Sprinklr Insights Enterprise
Contact Us
1 Seat/Per month (billed annually) Per Year
- Best data coverage across the web, social and digital channels
- Product and location Insights
- Visual and content insights
Synup
No pricing availableFree Trial
Sprinklr Insights
Free Trial is available
Synup
No trial information availableRatings
Meets Requirements
8.5
80
9.0
255
Ease of Use
7.7
79
8.9
259
Ease of Setup
7.0
43
8.9
188
Ease of Admin
7.5
38
8.8
147
Quality of Support
8.3
77
9.2
252
Has the product been a good partner in doing business?
8.1
39
8.9
148
Product Direction (% positive)
9.3
80
9.2
247
Features by Category
Social Analytics
7.7
56
10.0(won by 2.3)
31
7.7
55
10.0(won by 2.3)
31
8.6
58
10.0(won by 1.4)
31
7.1
43
10.0(won by 2.9)
30
7.1
43
10.0(won by 2.9)
30
8.0
51
10.0(won by 2.0)
31
7.8
54
9.8(won by 2.0)
32
Reports & Dashboards
8.2
59
9.9(won by 1.7)
31
8.2
57
9.9(won by 1.7)
32
8.5
52
10.0(won by 1.5)
31
7.2
39
10.0(won by 2.8)
30
Agentic AI - Social Media Analytics
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Business Tools
Not enough data
9.6
53
Not enough data
9.8
50
Not enough data
9.8
48
Not enough data
9.8
54
Not enough data
9.8
54
Customer Tools
Not enough data
9.9
57
Not enough data
9.9
53
Not enough data
9.8
54
Not enough data
9.8
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.9
141
|
Verified
Not enough data
9.0
134
|
Verified
Not enough data
8.9
144
|
Verified
Not enough data
9.0
149
|
Verified
Performance
Not enough data
9.0
152
|
Verified
Not enough data
8.9
154
|
Verified
Local Search Optimization
Not enough data
9.0
104
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.1
117
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
8.9
105
|
Verified
Not enough data
9.0
119
|
Verified
Content & Collaboration
Not enough data
9.9
61
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Social Management
Not enough data
9.9
63
Not enough data
9.9
62
Not enough data
9.9
60
Not enough data
9.9
61
Not enough data
9.8
61
Not enough data
9.9
61
Not enough data
9.8
32
Agentic AI - Social Media Management
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Media Channels
6.7
20
Not enough data
6.6
20
Not enough data
8.7
21
Not enough data
Geographic Coverage
8.1
20
Not enough data
8.3
19
Not enough data
7.8
20
Not enough data
Reporting
8.1
23
Not enough data
7.7
22
Not enough data
8.1
23
Not enough data
8.8
22
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.2
15
Not enough data
6.1
15
Not enough data
Monitoring & Listening
8.8
49
Not enough data
7.5
40
Not enough data
8.5
45
Not enough data
8.4
44
Not enough data
8.4
43
Not enough data
7.7
44
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
7.9
48
Not enough data
8.7
50
Not enough data
7.7
45
Not enough data
8.3
41
Not enough data
Brand Signals
8.1
31
Not enough data
6.8
29
Not enough data
7.9
34
Not enough data
Brand Analytics
8.0
33
Not enough data
8.4
32
Not enough data
Visual UGC
Not enough data
9.8
41
Not enough data
9.7
42
Not enough data
9.7
42
Not enough data
9.8
41
Integrations
Not enough data
9.6
40
Not enough data
9.7
43
Not enough data
10.0
42
Not enough data
9.7
41
Support
Not enough data
9.8
42
Not enough data
9.8
42
Performance
Not enough data
9.8
40
Not enough data
9.5
43
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
8.9
127
|
Verified
Not enough data
8.8
108
Not enough data
8.8
110
|
Verified
Reporting
Not enough data
8.6
97
Not enough data
8.8
104
|
Verified
Not enough data
8.9
129
|
Verified
Media Monitoring
Not enough data
8.7
113
|
Verified
Not enough data
8.6
114
|
Verified
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
8.8
100
Generative AI
Not enough data
9.1
55
Agentic AI - Online Reputation Management
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.8
8
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sprinklr Insights and Synup are categorized as Social Media Analytics
Unique Categories
Sprinklr Insights is categorized as Media Monitoring, Social Media Listening Tools, and Brand Intelligence
Reviews
Reviewers' Company Size
Sprinklr Insights
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.0%
Retail
6.0%
Information Technology and Services
6.0%
Market Research
5.0%
Financial Services
5.0%
Other
56.0%
Marketing and Advertising
38.9%
Financial Services
5.5%
Retail
4.8%
Information Technology and Services
3.2%
Health, Wellness and Fitness
3.2%
Other
44.4%
Alternatives
Discussions
Sprinklr Insights has no discussions with answers
Is this better than BirdEye as far as features go
2 Comments
AR
Jay,
I may be biased here since I'm the founder of Synup.
While Birdeye has their strengths, I believe that we shine in other aspects including our...Read more
How do you user Synup most? With Dashboard access or as a One-Time submission service?
2 Comments
JC
BothRead more
Synup has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
