Compare SpringCM vs IBM FileNet Content Manager

See this
comparison of SpringCM vs. IBM FileNet Content Manager
based on data from user reviews. SpringCM rates 4.0/5 stars with 116 reviews. IBM FileNet Content Manager rates 4.0/5 stars with 83 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Professional Edition
$39
/ user, per month
 
Enterprise Edition
$79
/ user, per month
 
Free Trial
Free Trial
SpringCM
Professional Edition
$39/ user, per month
Enterprise Edition
$79/ user, per month
Free Trial
IBM FileNet Content Manager
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.0
8.3
Ease of Use
Ease of Use
7.8
7.1
Ease of Setup
Ease of Setup
7.0
5.7
Ease of Admin
Ease of Admin
7.8
6.8
Quality of Support
Quality of Support
8.3
7.7
Ease of Doing Business With
Ease of Doing Business With
8.5
7.5
Product Direction (% positive)
Product Direction (% positive)
8.2
7.5
Meets Requirements
SpringCM
8.0
IBM FileNet Content Manager
8.3
Ease of Use
SpringCM
7.8
IBM FileNet Content Manager
7.1
Ease of Setup
SpringCM
7.0
IBM FileNet Content Manager
5.7
Ease of Admin
SpringCM
7.8
IBM FileNet Content Manager
6.8
Quality of Support
SpringCM
8.3
IBM FileNet Content Manager
7.7
Ease of Doing Business With
SpringCM
8.5
IBM FileNet Content Manager
7.5
Product Direction (% positive)
SpringCM
8.2
IBM FileNet Content Manager
7.5

Features

File Management
File Type Support
SpringCM
8.4
IBM FileNet Content Manager
8.6
Metadata
SpringCM
8.3
IBM FileNet Content Manager
8.7
OCR Scanning
SpringCM
8.2
IBM FileNet Content Manager
7.9
Versioning
SpringCM
8.9
IBM FileNet Content Manager
8.6
Collaboration
SpringCM
7.9
IBM FileNet Content Manager
7.4
Document Assembly
SpringCM
8.1
IBM FileNet Content Manager
8.0
Form Creation
SpringCM
7.3
IBM FileNet Content Manager
6.8
Portals and Sites
SpringCM
7.4
IBM FileNet Content Manager
7.8
Disposition
SpringCM
7.5
IBM FileNet Content Manager
7.6
Search
SpringCM
8.0
IBM FileNet Content Manager
8.6
Web Interface
SpringCM
8.0
IBM FileNet Content Manager
8.0
Mobile Apps
SpringCM
6.9
IBM FileNet Content Manager
6.7
Workflow
Process Automation
SpringCM
7.7
IBM FileNet Content Manager
8.1
Conditions
SpringCM
7.8
IBM FileNet Content Manager
8.0
Activities
SpringCM
8.1
IBM FileNet Content Manager
7.9
Records Management
SpringCM
Not enough data available
IBM FileNet Content Manager
8.1
Case Management
SpringCM
7.7
IBM FileNet Content Manager
8.3
Administration
User, Role, and Access Management
SpringCM
8.3
IBM FileNet Content Manager
8.3
Single Sign-On
SpringCM
8.8
IBM FileNet Content Manager
8.0
Policies and Controls
SpringCM
8.3
IBM FileNet Content Manager
8.0
Storage Limits
SpringCM
Not enough data available
IBM FileNet Content Manager
8.9
Storage Zones
SpringCM
Not enough data available
IBM FileNet Content Manager
8.6
Security
SpringCM
8.7
IBM FileNet Content Manager
8.7
Platform
Internationalization
SpringCM
Not enough data available
IBM FileNet Content Manager
8.2
Performance and Reliability
SpringCM
8.0
IBM FileNet Content Manager
8.1
Reporting and Auditing
SpringCM
7.8
IBM FileNet Content Manager
7.1
System of Record Integration
SpringCM
8.5
IBM FileNet Content Manager
8.0
APIs
SpringCM
8.6
IBM FileNet Content Manager
8.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
13.9%
2.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
54.8%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
31.3%
77.5%
SpringCM
Small-Business
13.9%
Mid-Market
54.8%
Enterprise
31.3%
IBM FileNet Content Manager
Small-Business
2.5%
Mid-Market
20.0%
Enterprise
77.5%

Reviewers' Industry

 
Computer Software
14.7%
Insurance
23.2%
 
Information Technology and Services
10.3%
Information Technology and Services
13.4%
 
Telecommunications
8.6%
Banking
13.4%
 
Insurance
6.0%
Government Administration
9.8%
 
Financial Services
6.0%
Financial Services
9.8%
 
Other
54.3%
Other
30.5%
SpringCM
Computer Software
14.7%
Information Technology and Services
10.3%
Telecommunications
8.6%
Insurance
6.0%
Financial Services
6.0%
Other
54.3%
IBM FileNet Content Manager
Insurance
23.2%
Information Technology and Services
13.4%
Banking
13.4%
Government Administration
9.8%
Financial Services
9.8%
Other
30.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Karen H.
Administrator in Computer Software

The user interface is so intuitive making it easy to train and realize quick adoption. The true integration with SalesForce is a huge plus. I have used/administered this system for over 3 years at two different companies and recommend it to anyone seeking...

Brad K.
Administrator in Computer Software

IBM customer response is very reliable. They actually have a very knowledgeable staff. They answer all PMRs in a reasonable time. There are many moving pieces in FileNet. They make sure that the correct specialists get involved with each and every problem....

Most Helpful Critical Review
Most Helpful Critical Review
Isabelle R.
Consultant in Semiconductors

Post a Spring CM Document link to Chatter when the user is working from the Spring CM Viewer Tab in Salesforce. The user doesn't always generate a link and uses the url (brower), others will never access the file but the last page of Spring CM they looked...

Caleb D.
Internal Consultant in Hospital & Health Care

Depending on the format of the file, IBM FileNet changes the content of the file you are trying to retreived. This creates more work and hussle.

 
SpringCM
Most Helpful Favorable Review
Karen H.
Administrator in Computer Software

The user interface is so intuitive making it easy to train and realize quick adoption. The true integration with SalesForce is a huge plus. I have used/administered this system for over 3 years at two different companies and recommend it to anyone seeking...

Most Helpful Critical Review
Isabelle R.
Consultant in Semiconductors

Post a Spring CM Document link to Chatter when the user is working from the Spring CM Viewer Tab in Salesforce. The user doesn't always generate a link and uses the url (brower), others will never access the file but the last page of Spring CM they looked...

IBM FileNet Content Manager
Most Helpful Favorable Review
Brad K.
Administrator in Computer Software

IBM customer response is very reliable. They actually have a very knowledgeable staff. They answer all PMRs in a reasonable time. There are many moving pieces in FileNet. They make sure that the correct specialists get involved with each and every problem....

Most Helpful Critical Review
Caleb D.
Internal Consultant in Hospital & Health Care

Depending on the format of the file, IBM FileNet changes the content of the file you are trying to retreived. This creates more work and hussle.

Screenshots

 
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Videos

 

Video 1: Intro to SpringCM Contract Management in Salesforce

Video 2: GDPR Preparedness: How to Ensure your Documents are Ready

Video 3: Standard MSA Demo in Standalone SpringCM (non-Salesforce integrated)

For a personalized demo, click the Request Demo button.

No videos provided
SpringCM

Video 1: Intro to SpringCM Contract Management in Salesforce

Video 2: GDPR Preparedness: How to Ensure your Documents are Ready

Video 3: Standard MSA Demo in Standalone SpringCM (non-Salesforce integrated)

For a personalized demo, click the Request Demo button.

IBM FileNet Content Manager
No videos provided

Downloads

IBM FileNet Content Manager
No downloads provided
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