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At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Mid-Market (62.7% of reviews)
Entry-Level Pricing
$0.00
Starting at $10,788.00 200 Unique End Users Per Year
Sprig
Star Rating
(104)4.4 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansUserVoice
Star Rating
(244)4.5 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserVoice excels in its Survey Management capabilities, particularly with its Survey Builder and Question Types, achieving scores of 9.2 and 8.9 respectively. In contrast, Sprig's survey management features, while functional, received lower scores, with Survey Distribution at 8.6 and Custom Reports and Dashboards at 7.2, indicating a less robust offering.
- Reviewers mention that UserVoice's User Scoring feature stands out with a perfect score of 10.0, allowing for precise user segmentation and targeting. Sprig, however, scored 7.4 in this area, suggesting that its user scoring capabilities may not be as comprehensive or effective.
- G2 users highlight UserVoice's superior Feedback Management system, particularly its Ranking and Commenting features, which scored 9.5 and 9.6 respectively. In comparison, Sprig's Tagging feature scored 8.3, indicating that while it offers feedback management, it may lack the depth and user-friendliness found in UserVoice.
- Users on G2 report that UserVoice's Integrations are highly rated at 9.7, making it easier to connect with other tools and platforms. Sprig's integration capabilities, while decent at 7.6, do not provide the same level of flexibility and ease of use, which could be a drawback for teams relying on multiple software solutions.
- Reviewers mention that UserVoice's Product Analytics features, particularly Account-Level Analytics and User-Level Analytics, scored 7.8 and 7.4 respectively, providing valuable insights into user behavior. Sprig's analytics features, while functional, did not receive as high ratings, indicating a potential gap in the depth of analytics offered.
- Users say that UserVoice's Quality of Support is exceptional, with a score of 9.1, reflecting positive experiences with customer service. Sprig also scored 9.1, but users report that the responsiveness and helpfulness of support can vary, suggesting that UserVoice may have a slight edge in consistent support quality.
Pricing
Entry-Level Pricing
Sprig
Free Plan
$0.00
For individuals just getting started with capturing quick and easy user insights.
- 1 study per month
- 5k MTUs
- 1 Link Survey per month
UserVoice
Growth
Starting at $10,788.00
200 Unique End Users Per Year
Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.
Free Trial
Sprig
Free Trial is available
UserVoice
No trial information availableRatings
Meets Requirements
8.5
90
8.9
180
Ease of Use
8.8
92
8.8
182
Ease of Setup
8.6
52
8.5
82
Ease of Admin
9.0
28
8.6
93
Quality of Support
8.9
78
9.1
140
Has the product been a good partner in doing business?
9.0
28
9.1
88
Product Direction (% positive)
9.6
92
8.1
179
Features by Category
User Response Methods
9.4
67
Not enough data
7.5
50
Not enough data
6.3
46
Not enough data
Feature Not Available
Not enough data
7.5
47
Not enough data
Participant Selection
9.3
55
Not enough data
Feature Not Available
Not enough data
7.7
46
Not enough data
6.9
46
Not enough data
Insights
7.9
63
Not enough data
8.0
60
Not enough data
7.2
52
Not enough data
Generative AI
8.1
48
Not enough data
User Behavior
6.7
12
Not enough data
6.7
11
Not enough data
5.8
10
Not enough data
A/B Testing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visitor Information
8.2
14
Not enough data
7.2
12
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
7.9
19
Not enough data
7.5
18
Not enough data
7.4
21
Not enough data
6.6
19
Not enough data
6.7
16
Not enough data
6.9
16
Not enough data
7.5
17
10.0
7
7.5
19
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
8.3
9
Not enough data
8.7
9
Not enough data
8.3
10
Not enough data
6.5
10
Not enough data
Customization
8.9
9
Not enough data
7.0
9
Not enough data
7.2
9
Not enough data
6.9
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.7
5
Feedback
Not enough data
9.5
29
Not enough data
9.5
39
Idea Sources
Not enough data
9.5
37
Not enough data
9.3
37
Idea Collection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
21
Not enough data
9.3
34
Not enough data
Feature Not Available
Integrations
Not enough data
Feature Not Available
Not enough data
8.7
21
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.3
17
8.9
25
7.7
16
8.6
20
7.5
16
8.6
21
Feedback Analysis
8.5
16
8.1
14
8.3
15
7.8
13
8.3
15
7.7
13
Feedback Sources
5.8
15
Feature Not Available
8.6
17
Feature Not Available
4.8
15
6.5
13
5.4
15
8.4
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
9.1
71
Not enough data
8.9
70
Not enough data
8.7
63
Not enough data
8.5
68
Not enough data
Survey Customization
8.2
60
Not enough data
8.0
58
Not enough data
7.0
47
Not enough data
6.7
42
Not enough data
Survey Insights
8.1
67
Not enough data
6.9
55
Not enough data
8.0
65
Not enough data
8.5
57
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.3
47
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
9.0
61
|
Verified
Not enough data
8.6
49
Process Management
Not enough data
8.5
61
|
Verified
Not enough data
8.6
16
Not enough data
8.2
58
|
Verified
Not enough data
8.4
45
System Management
Not enough data
8.9
54
|
Verified
Not enough data
8.8
38
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
Not enough data
7.6
40
Not enough data
Feature Not Available
Not enough data
8.9
74
Planning
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
31
Not enough data
7.6
29
Not enough data
Feature Not Available
Workflow Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
27
Categories
Categories
Shared Categories
Sprig and UserVoice are categorized as Feedback Analytics and Product Analytics
Unique Categories
Sprig is categorized as Experience Management, Session Replay, User Research, Survey, and Heatmap Tools
UserVoice is categorized as User Research Repositories, Decision-Making, Repository Management, Product Management, Idea Management, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Sprig
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserVoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
25.2%
Information Technology and Services
19.4%
Financial Services
13.6%
Online Media
2.9%
Human Resources
2.9%
Other
35.9%
Computer Software
42.5%
Information Technology and Services
19.7%
Financial Services
3.4%
Hospitality
2.6%
Telecommunications
2.1%
Other
29.6%
Discussions
Sprig has no discussions with answers
UserVoice has no discussions with answers
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