# Sprig vs UserVoice Comparison

| | Sprig | UserVoice | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 192 | 243 | 
| **Largest Market Segment** | Mid-Market (60.8% of reviews) | Mid-Market (62.5% of reviews) | 
| **Entry Level Price** | Free | Starting at $10,788.00 200 Unique End Users Per Year | 

---
## Top Pros & Cons

### Sprig

Pros:
- Easy Setup (10 reviews)
- Easy Integrations (9 reviews)

Cons:
- Survey Issues (3 reviews)
- Survey Limitations (3 reviews)

### UserVoice

Pros:
- Feedback Management (10 reviews)
- Ease of Use (8 reviews)

Cons:
- Lack of Features (3 reviews)
- Complex Usability (2 reviews)

---
## Ratings Comparison
| Rating | Sprig | UserVoice | 
|---|---|---|
  | **Meets Requirements** | 8.5 (153 reviews) | 8.9 (179 reviews) | 
  | **Ease of Use** | 8.7 (155 reviews) | 8.8 (181 reviews) | 
  | **Ease of Setup** | 8.3 (105 reviews) | 8.5 (81 reviews) | 
  | **Ease of Admin** | 8.8 (47 reviews) | 8.6 (93 reviews) | 
  | **Quality of Support** | 8.5 (126 reviews) | 9.1 (139 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (46 reviews) | 9.1 (88 reviews) | 
  | **Product Direction (% positive)** | 9.2 (142 reviews) | 8.1 (178 reviews) | 

---
## Pricing

### Sprig

#### Entry-Level Pricing

Plan: Free Plan

Price: Free

Description: Run surveys with Sprig’s agent-powered research system.

Key Features:
- Core survey capabilities
- Limited responses
- AI-assisted study design and synthesis

[Browse all 3 editions](https://www.g2.com/products/sprig/pricing)

#### Free Trial

Yes

### UserVoice

#### Entry-Level Pricing

Plan: Growth

Price: Starting at $10,788.00 200 Unique End Users Per Year

Description: Capture feedback directly from your customers, and  organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.

Key Features:
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.

[Browse all 4 editions](https://www.g2.com/products/uservoice/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Sprig** | 7.9/10 | 88 |
| **UserVoice** | N/A | N/A |

#### User Response Methods

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Survey** | 9.5 (81 reviews) | Not enough data | 
| **Video Snippets** | 7.5 (51 reviews) | Not enough data | 
| **Video Interview** | 6.3 (46 reviews) | Not enough data | 
| **Photo Submission** | Feature Not Available | Not enough data | 
| **Text/Notes** | 7.5 (48 reviews) | Not enough data | 

#### Participant Selection

| Feature | Sprig | UserVoice | 
|---|---|---|
| **In-App** | 9.4 (63 reviews) | Not enough data | 
| **In-Store** | Feature Not Available | Not enough data | 
| **On-Site** | 7.9 (50 reviews) | Not enough data | 
| **Recruitment Pool** | 7.0 (49 reviews) | Not enough data | 

#### Insights

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Analytics** | 8.2 (71 reviews) | Not enough data | 
| **Collaboration** | 8.0 (61 reviews) | Not enough data | 
| **Sorting** | 7.3 (53 reviews) | Not enough data | 

#### Generative AI

| Feature | Sprig | UserVoice | 
|---|---|---|
| **AI Text Summarization** | 8.1 (48 reviews) | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Sprig** | 7.5/10 | 23 |
| **UserVoice** | 10.0/10 | 8 |

#### Product Analytics

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Account-Level Analytics** | 7.9 (19 reviews) | Not enough data | 
| **User-Level Analytics** | 7.6 (19 reviews) | Not enough data | 
| **Segmentation** | 7.5 (22 reviews) | Not enough data | 
| **Funnels** | Feature Not Available | Not enough data | 
| **Alerts** | 6.7 (16 reviews) | Not enough data | 
| **Multi-Product Analytics** | 6.9 (16 reviews) | Not enough data | 
| **User Scoring** | Feature Not Available | 10.0 (7 reviews) | 
| **Integrations** | 7.7 (21 reviews) | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Feature Not Available | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Sprig | UserVoice | 
|---|---|---|
| **User scoring** | Feature Not Available | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### Repository Management

| Product | Score | Reviews |
|---|---|---|
| **Sprig** | N/A | N/A |
| **UserVoice** | N/A | N/A |

#### Functionality

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Package Management** | Not enough data | Feature Not Available | 
| **Integration** | Not enough data | Not enough data | 
| **Code Analysis** | Not enough data | Not enough data | 
| **Vulnerability Checks** | Not enough data | Not enough data | 

#### Management

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Package Access Control** | Not enough data | Feature Not Available | 
| **Package Tracking** | Not enough data | Feature Not Available | 
| **Automation** | Not enough data | Feature Not Available | 
| **Rollback** | Not enough data | Feature Not Available | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Sprig** | 8.5/10 | 14 |
| **UserVoice** | N/A | N/A |

#### Analytics

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Net Promoter Score (NPS)** | 8.8 (12 reviews) | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | 8.9 (11 reviews) | Not enough data | 
| **Customer Effort Score (CES)** | 8.5 (11 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### Customization

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Stakeholder Management** | 9.0 (10 reviews) | Not enough data | 
| **Multilanguage Support** | 7.0 (9 reviews) | Not enough data | 
| **Multiple Branding Support** | 7.2 (9 reviews) | Not enough data | 
| **Vertical-specific Solutions** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Sprig | UserVoice | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Experience Management

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### User Research Repositories

| Product | Score | Reviews |
|---|---|---|
| **Sprig** | N/A | N/A |
| **UserVoice** | 8.9/10 | 11 |

#### Management

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Team Collaboration** | Not enough data | 9.4 (6 reviews) | 
| **Access Control** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Functionality

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.6 (7 reviews) | 
| **Tagging** | Not enough data | 8.8 (7 reviews) | 
| **Note Taking** | Not enough data | Feature Not Available | 
| **Integrations** | Not enough data | 9.7 (5 reviews) | 

### Idea Management

| Product | Score | Reviews |
|---|---|---|
| **Sprig** | N/A | N/A |
| **UserVoice** | 9.2/10 | 46 |

#### Feedback

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Ranking** | Not enough data | 9.5 (29 reviews) | 
| **Commenting** | Not enough data | 9.5 (39 reviews) | 

#### Idea Sources

| Feature | Sprig | UserVoice | 
|---|---|---|
| **External Idea Generation** | Not enough data | 9.4 (36 reviews) | 
| **Internal Idea Generation** | Not enough data | 9.3 (37 reviews) | 

#### Idea Collection

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Idea Campaigns** | Not enough data | Feature Not Available | 
| **Surveys** | Not enough data | Feature Not Available | 
| **Forums** | Not enough data | 9.0 (21 reviews) | 
| **Suggestion Box** | Not enough data | 9.3 (34 reviews) | 
| **Mind Mapping** | Not enough data | Feature Not Available | 

#### Integrations

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Gamification** | Not enough data | Feature Not Available | 
| **Project Planning** | Not enough data | 8.7 (21 reviews) | 

#### Agentic AI - Idea Management

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Sprig** | 7.9/10 | 24 |
| **UserVoice** | 8.1/10 | 36 |

#### Feedback Management

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Tagging** | 7.4 (18 reviews) | 8.9 (25 reviews) | 
| **Segmentation** | 7.8 (17 reviews) | 8.6 (20 reviews) | 
| **Custom Reports and Dashboards** | 7.8 (18 reviews) | 8.6 (21 reviews) | 

#### Feedback Analysis

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Thematic Analysis** | 8.6 (17 reviews) | 8.1 (14 reviews) | 
| **Sentiment Analysis** | 8.4 (16 reviews) | 7.8 (13 reviews) | 
| **NPS/CSAT Scoring** | 8.6 (18 reviews) | 7.7 (13 reviews) | 

#### Feedback Sources

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Surveys** | 8.9 (21 reviews) | Feature Not Available | 
| **Social Media** | Feature Not Available | 6.5 (13 reviews) | 
| **Customer Service Channels** | 5.4 (15 reviews) | 8.4 (18 reviews) | 

#### Generative AI

| Feature | Sprig | UserVoice | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Sprig** | 8.0/10 | 126 |
| **UserVoice** | N/A | N/A |

#### Survey Management

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Survey Builder** | 9.0 (94 reviews) | Not enough data | 
| **Question Types** | 8.9 (75 reviews) | Not enough data | 
| **Templates** | 8.7 (63 reviews) | Not enough data | 
| **Survey Distribution** | Feature Not Available | Not enough data | 

#### Survey Customization

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Branching/Skip Logic** | 8.0 (65 reviews) | Not enough data | 
| **Branding** | 8.1 (62 reviews) | Not enough data | 
| **Multimedia Support** | 6.9 (50 reviews) | Not enough data | 
| **Multilingual Surveys** | 6.8 (44 reviews) | Not enough data | 

#### Survey Insights

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Reporting &amp; Analytics** | 8.1 (96 reviews) | Not enough data | 
| **BI Tools Integration** | 6.9 (63 reviews) | Not enough data | 
| **Data Exporting** | 7.8 (71 reviews) | Not enough data | 
| **Permissions** | 8.6 (63 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Sprig** | N/A | N/A |
| **UserVoice** | 8.5/10 | 81 |

#### Generative AI

| Feature | Sprig | UserVoice | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Survey Management

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Brand Design Consistency** | Not enough data | 8.3 (47 reviews) ✓ Verified | 
| **Survey Deployment** | Not enough data | 7.7 (30 reviews) ✓ Verified | 
| **Feedback Collection** | Not enough data | 9.0 (61 reviews) ✓ Verified | 
| **Device Responsiveness** | Not enough data | 8.6 (49 reviews) | 

#### Process Management

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Feedback Aggregation** | Not enough data | 8.5 (61 reviews) ✓ Verified | 
| **Trigger Alerts** | Not enough data | 8.6 (16 reviews) | 
| **Real-Time Analysis** | Not enough data | 8.2 (58 reviews) ✓ Verified | 
| **Real-Time Action** | Not enough data | 8.4 (45 reviews) | 

#### System Management

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Security** | Not enough data | 8.9 (54 reviews) ✓ Verified | 
| **System Monitoring** | Not enough data | 8.8 (38 reviews) | 

### Decision-Making

| Product | Score | Reviews |
|---|---|---|
| **Sprig** | N/A | N/A |
| **UserVoice** | N/A | N/A |

#### Agentic AI - Decision-Making

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Agentic Analytics

| Product | Score | Reviews |
|---|---|---|
| **Sprig** | N/A | N/A |
| **UserVoice** | N/A | N/A |

#### Data Connectivity and Prep - Agentic Analytics

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Data Source Connectivity** | Not enough data | Not enough data | 
| **Automated Data Preparation** | Not enough data | Not enough data | 

#### Autonomous Insight Generation - Agentic Analytics

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Continuous Pattern Detection** | Not enough data | Not enough data | 
| **Multi‑Step Reasoning** | Not enough data | Not enough data | 
| **Predictive &amp; Prescriptive Analytics** | Not enough data | Not enough data | 

#### Interaction and Workflow - Agentic Analytics

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Natural Language Query and Conversational Analytics** | Not enough data | Not enough data | 
| **Action Triggering &amp; Workflow Orchestration** | Not enough data | Not enough data | 
| **Explainability &amp; Audit Trails** | Not enough data | Not enough data | 

#### AI Agent Management - Agentic Analytics

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Agent Configuration &amp; Goals** | Not enough data | Not enough data | 
| **Continuous Learning &amp; Feedback** | Not enough data | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Sprig** | N/A | N/A |
| **UserVoice** | 8.1/10 | 99 |

#### Communication

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Wiki Documentation** | Not enough data | 7.6 (40 reviews) | 
| **Community Forum** | Not enough data | Feature Not Available | 
| **Customer Ideation** | Not enough data | 8.9 (74 reviews) | 

#### Planning

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Work Capacity** | Not enough data | Feature Not Available | 
| **Task Ranking** | Not enough data | Feature Not Available | 
| **Kanban Board** | Not enough data | 7.5 (31 reviews) | 
| **Custom Workflows** | Not enough data | 7.6 (29 reviews) | 
| **Release Forecasting** | Not enough data | Feature Not Available | 

#### Workflow Management

| Feature | Sprig | UserVoice | 
|---|---|---|
| **Time Tracking** | Not enough data | Feature Not Available | 
| **Progress Monitoring** | Not enough data | Feature Not Available | 
| **Budgeting** | Not enough data | Feature Not Available | 
| **Team Scorecard** | Not enough data | 7.5 (27 reviews) | 

---
## Categories
**Shared Categories (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Product Analytics Software](https://www.g2.com/categories/product-analytics)

**Unique to Sprig (4):** [User Research Tools](https://www.g2.com/categories/user-research), [Agentic Analytics Software](https://www.g2.com/categories/agentic-analytics), [Survey Software](https://www.g2.com/categories/survey), [Experience Management Software](https://www.g2.com/categories/experience-management)

**Unique to UserVoice (6):** [User Research Repositories](https://www.g2.com/categories/user-research-repositories), [Decision-Making Software](https://www.g2.com/categories/decision-making), [Repository Management Software](https://www.g2.com/categories/repository-management), [Product Management Software](https://www.g2.com/categories/product-management-software), [Idea Management Software](https://www.g2.com/categories/idea-management), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Sprig | UserVoice | 
|---|---|---|
| **Small-Business** | 11.6% | 10.3% | 
| **Mid-Market** | 60.8% | 62.5% | 
| **Enterprise** | 27.5% | 27.2% | 

### By Industry

#### Sprig

- **Computer Software:** 24.2%
- **Financial Services:** 17.0%
- **Information Technology and Services:** 14.5%
- **Retail:** 3.0%
- **Design:** 2.4%
- **Health, Wellness and Fitness:** 2.4%
- **Higher Education:** 2.4%
- **Hospital &amp; Health Care:** 2.4%
- **Internet:** 2.4%
- **Consumer Goods:** 1.8%
- **Other:** 27.3%

#### UserVoice

- **Computer Software:** 42.7%
- **Information Technology and Services:** 19.8%
- **Financial Services:** 3.4%
- **Hospitality:** 2.6%
- **Telecommunications:** 2.2%
- **Construction:** 2.2%
- **Internet:** 2.2%
- **Accounting:** 1.7%
- **Education Management:** 1.7%
- **Real Estate:** 1.7%
- **Other:** 19.8%

---
## Alternatives

### Alternatives to Sprig

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1807 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (343 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3017 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1051 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2962 reviews)

### Alternatives to UserVoice

- [Canny](https://www.g2.com/products/canny/reviews) — 4.5/5 stars (108 reviews)
- [Aha!](https://www.g2.com/products/aha/reviews) — 4.4/5 stars (365 reviews)
- [Productboard](https://www.g2.com/products/productboard/reviews) — 4.3/5 stars (254 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1807 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7901 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (343 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)

---
## Top Discussions

### Sprig

No discussions available for this product.

### UserVoice

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sprig-vs-uservoice)

