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# Sprig vs UserTesting Comparison - What are their main differences?

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SprigUserTesting[+ Add Product](#)

Reviews

**Sprig** [

4.3/5(199)

](https://www.g2.com/products/sprig/reviews#reviews)

**UserTesting** [

4.4/5(794)

](https://www.g2.com/products/usertesting/reviews#reviews)

Pricing

**Sprig**
Free Trial

**Free Trial** · Starter Plan

**UserTesting**
Free Trial

**Contact Us** Per Year · Team-based Unlimited 

**Pricing Insights**
from reviews

Time to Implement

**Sprig**
1 monthFaster

Based on 5 responses

**UserTesting**
2 months

Based on 44 responses

Return on Investment

**Sprig**
9 months3 months sooner

Based on 18 responses

**UserTesting**
12 months

Based on 30 responses

Perceived Cost

**Sprig**
$$$$$

**UserTesting**
$$$$$

Average Discount

**Sprig**
7%

**UserTesting**
9%2% more

 ![Sprig](https://images.g2crowd.com/uploads/product/hd_favicon/ac766833e8a9784570492e19e9472474/sprig.svg "Sprig")

 ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")

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Pros & Cons

**Sprig**
[
Easy Setup (10)
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153732&qs=pros-and-cons#reviews)[
Easy Integrations (9)
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1152233&qs=pros-and-cons#reviews)[
Survey Issues (3)
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1153030&qs=pros-and-cons#reviews)[
Survey Limitations (3)
](https://www.g2.com/products/sprig/reviews?filters%5Bsentiment_snippet%5D=1154107&qs=pros-and-cons#reviews)

**UserTesting**
[
Ease of Use (86)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1749829&qs=pros-and-cons#reviews)[
Helpful (64)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1747493&qs=pros-and-cons#reviews)[
Testing Difficulties (28)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1749176&qs=pros-and-cons#reviews)[
Missing Features (26)
](https://www.g2.com/products/usertesting/reviews?filters%5Bsentiment_snippet%5D=1748728&qs=pros-and-cons#reviews)

Integrations

**Sprig**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa578cab3c21b2b0c545c8192e037138/adobe-xd.png "Product Avatar Image")

Adobe XD

](https://www.g2.com/products/adobe-xd/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/amazon-aws-platform.png "Product Avatar Image")

Amazon AWS Platform

](https://www.g2.com/products/amazon-aws-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d63327b58e9e55cbadb26d04e56bb0eb/amplitude-analytics.png "Product Avatar Image")

Amplitude

](https://www.g2.com/products/amplitude-analytics/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7a8ef970100e75eb11ef5365729797e2/android.jpg "Product Avatar Image")

Android

](https://www.g2.com/products/android/reviews)[
View all
](https://www.g2.com/products/sprig/integrations)

**UserTesting**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f8dfbd36c438447b2cb20b9565f2afd/figma.jpg "Product Avatar Image")

Figma

](https://www.g2.com/products/figma/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[
View all
](https://www.g2.com/products/usertesting/integrations)

Screenshots

**Sprig**
 ![Sprig screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1413974/design.png)

**UserTesting**
 ![UserTesting screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1235524/audience-management-hero-Image.png)

Ratings

Meets Requirements

**Sprig**

8.4

8.4160

**UserTesting**

8.5

8.5607

Ease of Use

**Sprig**

8.7

8.7162

**UserTesting**

8.4

8.4638

Ease of Setup

**Sprig**

8.4

8.4112

**UserTesting**

8.6

8.6304

Ease of Admin

**Sprig**

8.8

8.849

**UserTesting**

8.7

8.7235

Quality of Support

**Sprig**

8.5

8.5131

**UserTesting**

9.0

9.0530

Has the product been a good partner in doing business?

**Sprig**

9.1

9.148

**UserTesting**

8.7

8.7231

Product Direction (% positive)

**Sprig**

9.1

9.1147

**UserTesting**

8.1

8.1597

Features

User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

7.9

90

7.5

470

User Response Methods

Survey

9.5(won by 2.0)

82

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

319

|

Verified

Video Snippets

7.5

51

8.6(won by 1.1)

377

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Video Interview

6.4

47

8.7(won by 2.3)

298

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Text/Notes

7.6

49

8.2(won by 0.6)

352

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Photo Submission

Feature Not Available

7.1(won by default)

184

|

Verified

Commenting/Notes

Not enough data

Not enough data

Participant Selection

In-App

9.4(won by 2.0)

63

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

126

On-Site

7.9(won by 1.0)

50

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

107

Recruitment Pool

6.9

48

8.1(won by 1.2)

380

|

Verified

 (There is a greater than 0.5 difference between this product's rating and its competitors)

In-Store

Feature Not Available

5.5(won by default)

81

Single Sign On

Not enough data

Not enough data

Insights

Analytics

8.1(won by 0.4)

70

7.7

348

|

Verified

Collaboration

8.0(won by 0.4)

61

7.6

312

|

Verified

Sorting

7.3

53

7.4(won by 0.1)

313

|

Verified

Visual Analytics

Not enough data

Not enough data

Generative AI

AI Text Summarization

8.1(won by 1.5)

48

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.6

85

Generative AI

Not enough data

Not enough data

Additional Functionality

User Journeys

Not enough data

Not enough data

Usability Testing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

For Mobile

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

API

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Unmoderated Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Software Testing Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Prototype Creation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For Websites

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Moderated Usability Testing

Not enough data

Not enough data

Quantitative Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Video recording/Transcriptions

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Experience Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

8.5

14

6.4

24

Analytics

Net Promoter Score (NPS)

8.8(won by 2.0)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

19

Customer Satisfaction (CSAT) Score

8.9(won by 2.4)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.5

18

Customer Effort Score (CES)

8.5(won by 1.9)

11

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.6

17

Gamification

Feature Not Available

Feature Not Available

Customization

Stakeholder Management

9.0(won by 2.1)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

17

Multilanguage Support

7.0(won by 1.0)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.0

16

Multiple Branding Support

7.2(won by 1.2)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.0

17

Vertical-specific Solutions

Feature Not Available

5.6(won by default)

16

Customizable Branding

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

7.1(won by default)

18

AI Text Generation

Not enough data

Feature Not Available

Generative AI

Not enough data

Not enough data

Agentic AI - Experience Management

Autonomous Task Execution

Not enough data

Feature Not Available

Cross-system Integration

Not enough data

Feature Not Available

Natural Language Interaction

Not enough data

Feature Not Available

Proactive Assistance

Not enough data

Feature Not Available

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Real-Time Reporting

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Channel Support

Not enough data

Not enough data

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

7.9

138

6.4

29

Survey Management

Survey Builder

9.0(won by 2.9)

97

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.1

22

Customizable Questions

8.9(won by 1.0)

75

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

24

Templates

8.7(won by 2.2)

63

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.5

22

Survey Distribution

8.5(won by 2.0)

81

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.5

24

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

8.0(won by 2.0)

67

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.0

25

Branding

7.9(won by 2.1)

63

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.8

24

Multimedia Support

6.8(won by 0.3)

51

6.5

24

Multilingual Surveys

6.8(won by 1.9)

44

 (There is a greater than 0.5 difference between this product's rating and its competitors)

4.9

23

Survey Insights

Reporting & Analytics

8.1(won by 1.8)

99

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.3

24

Data Exporting

7.8(won by 0.7)

71

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

24

Permissions

8.6(won by 1.8)

63

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.8

24

BI Tools Integration

6.9(won by default)

63

Feature Not Available

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Proactive Assistance

7.0(won by default)

5

Feature Not Available

Adaptive Learning

Not enough data

Feature Not Available

Decision Making

Not enough data

Feature Not Available

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Product Analytics[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

7.5

24

Not enough data

Product Analytics

Account-Level Analytics

7.9(won by default)

19

Not enough data

User-Level Analytics

7.8(won by default)

20

Not enough data

Segmentation

7.5(won by default)

22

Not enough data

Alerts

6.7(won by default)

16

Not enough data

Multi-Product Analytics

6.9(won by default)

16

Not enough data

Integrations

7.7(won by default)

21

Not enough data

Funnels

Feature Not Available

Not enough data

User Scoring

Feature Not Available

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Agentic AI - Product Analytics

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Behavioral Analytics - Product Analytics

Multi-Product Analytics

Not enough data

Not enough data

User level Analytics

Not enough data

Not enough data

Account level Analytics

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Funnels

Feature Not Available

Not enough data

Platform Infrastructure - Product Analytics

Cross System integrations

Not enough data

Not enough data

Alerts

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

AI driven optimization - Product Analytics

User scoring

Feature Not Available

Not enough data

Adaptive learning

Not enough data

Not enough data

Automated insights

Not enough data

Not enough data

Autonomous task execution

Not enough data

Not enough data

Additional Functionality

Conversion Tracking

Not enough data

Not enough data

Funnel Analysis

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Cohort Analysis

Not enough data

Not enough data

Session Recording

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Interactive Reports

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Consumer Video Feedback[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

Not enough data

7.9

260

Feedback Source

Invitation

Not enough data

8.0(won by default)

115

Survey Link

Not enough data

8.4(won by default)

133

App

Not enough data

8.4(won by default)

132

Widget

Not enough data

7.7(won by default)

84

Recruitment Pool

Not enough data

8.3(won by default)

156

Feedback Management

Media Library

Not enough data

7.7(won by default)

145

Sorting

Not enough data

7.7(won by default)

160

Sharing

Not enough data

8.2(won by default)

178

Privacy

Not enough data

8.2(won by default)

163

Insights

Computer Transcription

Not enough data

7.3(won by default)

163

Analytics

Not enough data

7.7(won by default)

174

Human Transcription

Not enough data

Feature Not Available

Agentic AI - Demo Automation

Autonomous Task Execution

Not enough data

Feature Not Available

Cross-system Integration

Not enough data

Feature Not Available

Adaptive Learning

Not enough data

Feature Not Available

Natural Language Interaction

Not enough data

Feature Not Available

AI Demo Agent or Avatar 

Not enough data

Not enough data

Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

7.9

25

Not enough data

Feedback Management

Tagging

7.4(won by default)

18

Not enough data

Segmentation

7.8(won by default)

17

Not enough data

Custom Reports and Dashboards

7.8(won by default)

18

Not enough data

Feedback Analysis

Thematic Analysis

8.6(won by default)

17

Not enough data

Sentiment Analysis

8.4(won by default)

16

Not enough data

NPS/CSAT Scoring

8.6(won by default)

18

Not enough data

Feedback Sources

Surveys

8.9(won by default)

22

Not enough data

Customer Service Channels

5.4(won by default)

15

Not enough data

Online Reviews

Feature Not Available

Not enough data

Social Media

Feature Not Available

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

Not enough data

8.2

155

Generative AI

AI Text Generation

Not enough data

5.7(won by default)

5

AI Text Summarization

Not enough data

6.4(won by default)

6

Generative AI

Not enough data

Not enough data

Survey Management

Brand Design Consistency

Not enough data

9.0(won by default)

35

|

Verified

Survey Deployment

Not enough data

8.3(won by default)

83

|

Verified

Feedback Collection

Not enough data

8.6(won by default)

107

|

Verified

Device Responsiveness

Not enough data

8.5(won by default)

100

|

Verified

Surveys & Feedback

Not enough data

Not enough data

Mobile Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Process Management

Feedback Aggregation

Not enough data

8.0(won by default)

102

|

Verified

Real-Time Analysis

Not enough data

8.3(won by default)

82

|

Verified

Trigger Alerts

Not enough data

Feature Not Available

Real-Time Action

Not enough data

Feature Not Available

360 Degree Feedback

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

System Management

Security

Not enough data

8.8(won by default)

89

|

Verified

System Monitoring

Not enough data

9.2(won by default)

15

|

Verified

SSL Security

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Additional Functionality

Customer Experience Management

Not enough data

Not enough data

NPS of Employees

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Text Fields

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

NPS of Customers

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

Not enough data

Survey Design - Consumer Insights Platforms

Multi-Use Methodologies

Not enough data

Not enough data

Industry & Locale Adaptability

Not enough data

Feature Not Available

Behavioral & Adaptive Logic Guidance

Not enough data

Not enough data

Self-Serve Survey Builder

Not enough data

Not enough data

AI Smart Probes

Not enough data

Feature Not Available

Question Branching

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Audience Access - Consumer Insights Platforms

Flexible Audience Options

Not enough data

Not enough data

Customer Data Upload

Not enough data

Not enough data

Consumer Panels

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Collection - Consumer Insights Platforms

Rapid Research

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Mobile / Mixed Mode

Not enough data

Not enough data

Analytics - Consumer Insights Platforms

AI-Powered Insights

Not enough data

Not enough data

Qualitative Research Support

Not enough data

Not enough data

Benchmarking & Norms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration - Consumer Insights Platforms

Dashboards & Embedded Integrations

Not enough data

Feature Not Available

Embeddable Reports

Not enough data

Not enough data

Shared Workspaces

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Additional Functionality

Customizable Questions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Face-to-Face

Not enough data

Not enough data

Survey Sample Management

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Phone-Based

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Panel Management

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Paper-Based

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Agentic Analytics[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

Not enough data

Not enough data

Data Connectivity and Prep - Agentic Analytics

Data Source Connectivity

Not enough data

Not enough data

Automated Data Preparation

Not enough data

Not enough data

Autonomous Insight Generation - Agentic Analytics

Continuous Pattern Detection

Not enough data

Not enough data

Multi‑Step Reasoning

Not enough data

Not enough data

Predictive & Prescriptive Analytics

Not enough data

Not enough data

Interaction and Workflow - Agentic Analytics

Natural Language Query and Conversational Analytics

Not enough data

Not enough data

Action Triggering & Workflow Orchestration

Not enough data

Not enough data

Explainability & Audit Trails

Not enough data

Not enough data

AI Agent Management - Agentic Analytics

Agent Configuration & Goals

Not enough data

Not enough data

Continuous Learning & Feedback

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Sprig](https://images.g2crowd.com/uploads/product/hd_favicon/ac766833e8a9784570492e19e9472474/sprig.svg "Sprig")](https://www.g2.com/products/sprig/reviews)

Sprig

Small-Business(50 or fewer emp.)

11.2%

Mid-Market(51-1000 emp.)

60.7%

Enterprise(\> 1000 emp.)

28.1%

[![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")](https://www.g2.com/products/usertesting/reviews)

UserTesting

Small-Business(50 or fewer emp.)

19.9%

Mid-Market(51-1000 emp.)

38.1%

Enterprise(\> 1000 emp.)

42.0%

Small-Business

(50 or fewer emp.)

11.2%

19.9%

Mid-Market

(51-1000 emp.)

60.7%

38.1%

Enterprise

(\> 1000 emp.)

28.1%

42.0%

Reviewers' Industry

[![Sprig](https://images.g2crowd.com/uploads/product/hd_favicon/ac766833e8a9784570492e19e9472474/sprig.svg "Sprig")](https://www.g2.com/products/sprig/reviews)
Sprig

Computer Software

23.3%

Financial Services

18.6%

Information Technology and Services

14.5%

Retail

2.9%

Design

2.9%

Other

37.8%

[![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")](https://www.g2.com/products/usertesting/reviews)
UserTesting

Financial Services

10.2%

Computer Software

9.8%

Information Technology and Services

8.7%

Retail

6.4%

Health, Wellness and Fitness

3.8%

Other

60.9%

FAQs

## Sprig vs UserTesting FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between UserTesting vs Sprig?

UserTesting stands out for its higher G2 rating, larger review volume, and stronger reviewer-cited support, while Sprig is noted for its intuitive interface and ease of use.

| [UserTesting](https://www.g2.com/products/usertesting/reviews) | [Sprig](https://www.g2.com/products/sprig/reviews) |
| --- | --- |
| 4.4/5 (792 reviews) | 4.3/5 (199 reviews) |
| Enterprise | Mid-Market |
| 8.6 | 8.4 |
| 9.0 | 8.6 |
| Ease of Use (86 all-time mentions) | Intuitive and well-designed interface |

### How do the pricing models of UserTesting and Sprig compare?

UserTesting is rated higher for price satisfaction, making it the stronger value compared to Sprig.

- **UserTesting:** Reviewers frequently cite high costs, especially for startups and small teams, but also note the platform's robust feature set and participant pool as justifying the investment for larger organizations.
- **Sprig:** Recent reviews mention that pricing does not always reflect the value delivered, with some users finding the cost high relative to the feature set and analytics depth.

### What are the best alternatives to UserTesting and Sprig?

The top three alternatives to UserTesting and Sprig are Dscout, Lyssna, and Pendo.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [UserTesting](https://www.g2.com/products/usertesting/reviews) | 4.4/5 (792 reviews) | Enterprise | High cost, robust features | Ease of Use (86 all-time mentions) |
| [Sprig](https://www.g2.com/products/sprig/reviews) | 4.3/5 (199 reviews) | Mid-Market | Pricing does not always match value | Intuitive and well-designed interface |
| [Dscout](https://www.g2.com/products/dscout/reviews) | 4.5/5 (190 reviews) | Enterprise | — | — |
| [Lyssna](https://www.g2.com/products/lyssna/reviews) | 4.5/5 (183 reviews) | Mid-Market | — | — |
| [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) | 4.4/5 (1808 reviews) | Mid-Market | — | — |

### Which User Research features should I prioritize when comparing UserTesting and Sprig?

Buyers should prioritize Surveys, Integrations, AI-Powered Insights, and Participant Recruitment when comparing UserTesting and Sprig.

- **Surveys:** UserTesting has 22 all-time mentions of survey issues, while Sprig is frequently praised for its in-app survey targeting and AI-generated summaries.
- **Integrations:** UserTesting integrates with Figma (6 all-time mentions); Sprig integrates with Slack (14 all-time mentions) and Zapier (4 all-time mentions).
- **AI-Powered Insights:** Sprig offers AI text generation, AI-powered analysis, and trend identification, which are not present in UserTesting.
- **Participant Recruitment:** UserTesting is cited for its large and diverse participant pool, with 86 all-time mentions for ease of use and 29 for feedback management.

### What are the pros and cons of UserTesting vs Sprig?

UserTesting's headline strength is its robust participant pool and usability testing features, while Sprig's is its intuitive interface and AI-powered survey analysis.

- **UserTesting strengths:** Ease of use (86 all-time mentions), helpful features (64), time-saving (45), customer support (36), and a large participant pool for rapid feedback.
- **UserTesting trade-offs:** High cost (19 all-time mentions), survey issues (22), and some missing features (26).
- **Sprig strengths:** Intuitive and well-designed interface, fast and easy survey setup, strong Slack integration (14 all-time mentions), and AI-generated insights for survey analysis.
- **Sprig trade-offs:** Limited survey customization, analytics depth ceiling, and higher pricing concerns for smaller teams.

### Is UserTesting or Sprig better for small businesses?

Sprig is better suited for small businesses, as its largest reviewer segment is Mid-Market and recent reviews highlight ease of setup and intuitive design for lean teams.

- **UserTesting:** Largest segment is Enterprise; reviewers note high costs and complexity as barriers for small businesses.
- **Sprig:** Largest segment is Mid-Market; reviewers highlight fast setup, intuitive interface, and suitability for teams without dedicated researchers.

### Which User Research platform has better integrations?

Sprig is favored by reviewers for integrations, especially with Slack and Zapier.

- **UserTesting:** Integrates with Figma, mentioned in recent reviews.
- **Sprig:** Integrates with Slack (14 all-time mentions) and Zapier (4 all-time mentions), with reviewers frequently citing Slack integration as a key benefit.

### How do UserTesting and Sprig compare on customer support?

UserTesting and Sprig are rated within 0.4 points on Quality of Support, with UserTesting holding a slight edge at 9.0 versus Sprig's 8.6.

- **UserTesting:** Reviewers consistently praise responsive and helpful customer support, with 36 all-time mentions.
- **Sprig:** Reviewers describe support as responsive and helpful, though some note a desire for more resources and advanced reporting assistance.

### Which is easier to implement, UserTesting or Sprig?

UserTesting and Sprig score within 0.2 points on Ease of Setup, indicating near parity in implementation experience.

- **UserTesting:** Reviewers describe setup as straightforward and efficient, with many citing easy onboarding and intuitive test creation.
- **Sprig:** Reviewers highlight fast initial setup, intuitive onboarding, and minimal engineering involvement for survey deployment.

### Which product has better Surveys?

Sprig is favored for Surveys, with reviewers highlighting its in-app survey targeting, AI-generated summaries, and ease of setup.

- **UserTesting:** 22 all-time mentions of survey issues, with reviewers noting limitations in survey customization and logic.
- **Sprig:** Frequently praised for in-app survey targeting, AI-powered analysis, and intuitive survey creation, with multiple recent reviews citing these as standout features.

Alternatives

**Sprig Alternatives**

 ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")

[
Hotjar by Contentsquare
](/products/hotjar-by-contentsquare/reviews)

 ![Pendo](https://images.g2crowd.com/uploads/product/hd_favicon/329b3a8933711abf9a020e59b8c6f792/pendo-io-pendo.svg "Pendo")

[
Pendo
](/products/pendo-io-pendo/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory")

[
Fullstory
](/products/fullstory/reviews)

**UserTesting Alternatives**

 ![Dscout](https://images.g2crowd.com/uploads/product/hd_favicon/d65cff582bdde28c63538bd376092c43/dscout.svg "Dscout")

[
Dscout
](/products/dscout/reviews)

 ![Lyssna](https://images.g2crowd.com/uploads/product/hd_favicon/7fb89a942a0682ed06350f63509c73de/lyssna.svg "Lyssna")

[
Lyssna
](/products/lyssna/reviews)

 ![Respondent](https://images.g2crowd.com/uploads/product/hd_favicon/a0948e9c5c619d3d77014123bd187a1e/respondent.svg "Respondent")

[
Respondent
](/products/respondent/reviews)

 ![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics")

[
Userlytics
](/products/userlytics/reviews)