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Compare Sprig and Userpilot 
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At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Mid-Market (56.0% of reviews)
Entry-Level Pricing
$0.00
Starting at $249.00
Sprig
Star Rating
(104)4.4 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansUserpilot
Star Rating
(883)4.6 out of 5
Market Segments
Mid-Market (56.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $249.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Userpilot excels in Quality of Support with a score of 9.5, while Sprig, although still strong, has a lower score of 9.1. Reviewers mention that Userpilot's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that Userpilot's Survey Implementation feature scores 8.9, which is slightly lower than Sprig's 9.2. Users on G2 appreciate Sprig's intuitive survey builder, which allows for easy customization and distribution of surveys.
- Users say that Userpilot shines in Product Analytics, particularly with Account-Level Analytics and User-Level Analytics, both scoring 8.6. In contrast, Sprig's scores of 7.8 and 7.4 indicate that it may not provide as comprehensive insights into user behavior.
- Reviewers mention that Userpilot's Feedback Management capabilities, especially in Tagging and Segmentation, score 8.3 and 9.3 respectively, which are higher than Sprig's corresponding scores. Users report that this allows for more effective organization and analysis of user feedback.
- G2 users highlight that Userpilot's Customization options, particularly in Behavior-responsive Messaging, score 8.5, which is beneficial for tailoring user experiences. Sprig's lower score in this area suggests it may not offer the same level of personalization.
- Users on G2 report that Userpilot's Survey Distribution feature scores 7.6, while Sprig's score of 8.6 indicates a more robust distribution mechanism. Reviewers mention that Sprig's ability to reach users through various channels enhances response rates significantly.
Pricing
Entry-Level Pricing
Sprig
Free Plan
$0.00
For individuals just getting started with capturing quick and easy user insights.
- 1 study per month
- 5k MTUs
- 1 Link Survey per month
Userpilot
Starter
Starting at $249.00
Perfect for small teams just starting their product growth journey. Includes up to 2,000 MAUs, billed monthly or yearly.
- Interactive Walkthroughs and Product Tours
- Spotlights, Banners, Checklists
- User Segmentation
Free Trial
Sprig
Free Trial is available
Userpilot
Free Trial is available
Ratings
Meets Requirements
8.5
90
8.8
739
Ease of Use
8.8
92
8.6
794
Ease of Setup
8.6
52
8.6
592
Ease of Admin
9.0
28
8.7
337
Quality of Support
8.9
78
9.5
667
Has the product been a good partner in doing business?
9.0
28
9.3
334
Product Direction (% positive)
9.6
92
9.4
754
Features by Category
User Response Methods
9.4
67
Not enough data
7.5
50
Not enough data
6.3
46
Not enough data
Feature Not Available
Not enough data
7.5
47
Not enough data
Participant Selection
9.3
55
Not enough data
Feature Not Available
Not enough data
7.7
46
Not enough data
6.9
46
Not enough data
Insights
7.9
63
Not enough data
8.0
60
Not enough data
7.2
52
Not enough data
Generative AI
8.1
48
Not enough data
User Behavior
6.7
12
8.5
40
6.7
11
7.6
38
5.8
10
6.8
37
A/B Testing
Feature Not Available
6.5
33
Feature Not Available
6.4
31
Feature Not Available
8.3
35
Feature Not Available
7.0
30
Visitor Information
8.2
14
8.9
36
7.2
12
8.2
34
Agentic AI - Session Replay
Not enough data
5.2
7
User Analysis
Not enough data
8.9
541
Not enough data
8.1
550
User Support
Not enough data
8.7
565
Not enough data
7.8
473
Not enough data
8.4
499
Walkthrough Type
Not enough data
8.2
495
Not enough data
8.9
541
Platform Basics - Digital Adoption Platform
Not enough data
8.4
96
Not enough data
8.9
102
Analytics - Digital Adoption Platform
Not enough data
8.6
99
Functions - Digital Adoption Platform
Not enough data
8.8
95
Not enough data
9.1
99
Agentic AI - Digital Adoption Platform
Not enough data
7.7
47
Product Analytics
7.9
19
8.6
269
7.5
18
8.6
274
7.4
21
8.6
273
6.6
19
8.2
266
6.7
16
7.7
250
6.9
16
7.8
244
7.5
17
7.5
241
7.5
19
7.4
248
Agentic AI - Product Analytics
Not enough data
6.7
36
Not enough data
6.7
36
Not enough data
7.0
36
Not enough data
6.9
36
Analytics
8.3
9
Not enough data
8.7
9
Not enough data
8.3
10
Not enough data
6.5
10
Not enough data
Customization
8.9
9
Not enough data
7.0
9
Not enough data
7.2
9
Not enough data
6.9
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.3
17
Not enough data
7.7
16
Not enough data
7.5
16
Not enough data
Feedback Analysis
8.5
16
Not enough data
8.3
15
Not enough data
8.3
15
Not enough data
Feedback Sources
5.8
15
Not enough data
8.6
17
Not enough data
4.8
15
Not enough data
5.4
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.1
71
8.5
222
8.9
70
8.6
220
8.7
63
8.2
219
8.5
68
7.5
212
Survey Customization
8.2
60
8.2
214
8.0
58
8.5
222
7.0
47
8.0
214
6.7
42
7.6
200
Survey Insights
8.1
67
8.2
210
6.9
55
7.2
193
8.0
65
8.1
208
8.5
57
8.3
205
Agentic AI - Survey
Not enough data
6.8
21
Not enough data
6.7
21
Not enough data
7.1
21
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sprig and Userpilot are categorized as Product Analytics, Session Replay, and Survey
Reviews
Reviewers' Company Size
Sprig
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
25.2%
Information Technology and Services
19.4%
Financial Services
13.6%
Online Media
2.9%
Human Resources
2.9%
Other
35.9%
Computer Software
37.7%
Information Technology and Services
15.9%
Financial Services
5.8%
Internet
4.5%
Marketing and Advertising
3.1%
Other
33.0%
Discussions
Sprig has no discussions with answers
Userpilot has no discussions with answers
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