Compare SpotOn and TouchBistro Restaurant POS 
Featured Products
At a Glance
Market Segments
Small-Business (60.3% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
Starting at $0.00
$249USD/MO.
SpotOn
Star Rating
(221)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00
Browse all 3 pricing plansTouchBistro Restaurant POS
Star Rating
(108)4.1 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$249USD/MO.
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SpotOn excels in overall user satisfaction, boasting a significantly higher G2 Score compared to TouchBistro. Users appreciate SpotOn's intuitive design and comprehensive features, which streamline daily operations and reduce the need for juggling multiple systems.
- Users say that TouchBistro shines in customer service, with many highlighting the platform's hands-on support and user-friendly interface. Reviewers mention that it requires minimal training, making it easy for staff to learn and adapt quickly.
- According to verified reviews, SpotOn's reporting capabilities are a standout feature, with users praising its ability to provide valuable insights into sales trends. This functionality is particularly beneficial for businesses looking to optimize their inventory and menu offerings.
- Reviewers mention that while TouchBistro offers a solid user experience, it faces challenges in specific areas like inventory management and menu building. Users have noted that these features could be more robust to better meet their operational needs.
- Users appreciate SpotOn's quality of support, which is rated highly by reviewers. Many have shared positive experiences regarding the responsiveness of the support team, making it easier to resolve issues quickly and efficiently.
- G2 reviewers highlight that TouchBistro's ease of use is commendable, but SpotOn slightly edges it out in this area. Users find both platforms intuitive, but SpotOn's integration of key tools in one place enhances its usability for new staff members.
Pricing
Entry-Level Pricing
SpotOn
Quick start
Starting at $0.00
A simple and seamless offer that's perfect for the small counter-service restaurant or cafe
- 15'' Station hardware bundle with guest-facing display
- Cloud-based Restaurant POS software
- Powerful dashboard with marketing, reporting, review management, and access to SpotOn Capital
TouchBistro Restaurant POS
TEAM - Up to 5 Licenses
$249USD/MO.
Recommended for:
Mid-size restaurants or bars that want the convenience and efficiency of always having a POS within arms reach. This plan allows you to keep an iPad stationary in each of your service areas, or have servers bring them tableside.
Free Trial
SpotOn
No trial information availableTouchBistro Restaurant POS
No trial information availableRatings
Meets Requirements
8.5
197
7.7
101
Ease of Use
8.5
199
8.5
103
Ease of Setup
8.4
184
7.9
72
Ease of Admin
8.4
100
8.5
70
Quality of Support
9.1
195
7.7
99
Has the product been a good partner in doing business?
8.8
100
8.3
69
Product Direction (% positive)
8.5
196
7.9
101
Features by Category
POS
9.0
24
Not enough data
6.6
18
Not enough data
7.5
19
Not enough data
8.8
22
Not enough data
8.9
23
Not enough data
Marketing
6.4
19
Not enough data
6.5
18
Not enough data
Administration
7.4
18
Not enough data
8.2
19
Not enough data
9.2
22
Not enough data
7.7
19
Not enough data
Administration
8.3
162
6.6
20
7.2
147
5.4
19
7.1
147
4.9
15
Feature Not Available
6.2
20
8.4
160
6.3
21
7.2
146
6.1
12
Meal Service
8.2
157
5.2
20
8.4
151
6.7
20
8.2
155
6.4
20
8.7
158
6.7
21
7.9
152
6.6
15
Platform Basics
Not enough data
6.2
11
Not enough data
5.6
9
Back Office
Not enough data
5.6
11
Not enough data
5.7
10
Not enough data
7.1
11
Not enough data
5.4
9
Front of Office
Not enough data
6.7
11
Not enough data
6.7
11
Not enough data
6.4
11
Not enough data
5.9
9
Platform Data
Not enough data
6.0
10
Agentic AI - Restaurant Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
6
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Reporting
9.0
5
Not enough data
Feature Not Available
Not enough data
8.7
5
Not enough data
Media Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
In-House Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SpotOn and TouchBistro Restaurant POS are categorized as Restaurant POS and Restaurant Management
Unique Categories
SpotOn is categorized as Retail POS and Online Reputation Management
TouchBistro Restaurant POS has no unique categories
Reviews
Reviewers' Company Size
SpotOn
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TouchBistro Restaurant POS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
58.9%
Food & Beverages
19.2%
Hospitality
7.9%
Retail
5.1%
Higher Education
1.4%
Other
7.5%
Restaurants
29.5%
Food & Beverages
22.9%
Hospitality
13.3%
Retail
3.8%
Entertainment
3.8%
Other
26.7%
Alternatives
Discussions
N/A
1 Comment
Official Response from Appetize
N/ARead more
SpotOn has no more discussions with answers
Do you support the Star Kitchen Buzzer?
2 Comments
WC
Are you trying to push this kitchen for coffee maker. If yes, then it would be a great idea for the star kitchen. I am supporting the...Read more
I have printers from a previous POS. Will they work with TouchBistro?
1 Comment
SR
Keep it up https://orcid.org/0000-0002-0641-850XRead more
How do i put someone’s name across a table rather than just their colour?
1 Comment
PS
Hi Destiny, I'm Patrick, a research analyst for G2, and would love to help you with your question. From what I can tell, you can assign specific members'...Read more
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