# Spok, Voalte Messenger vs Trillian Comparison

| | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 12 | 10 | 123 | 
| **Largest Market Segment** | Enterprise (75.0% of reviews) | Enterprise (70.0% of reviews) | Small-Business (50.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | $3.33 1 User Per Month | 

---
## Top Pros & Cons

### Spok

**Not enough data**

### Voalte Messenger

**Not enough data**

### Trillian

Pros:
- Ease of Use (5 reviews)
- Communication (4 reviews)

Cons:
- Limited Features (3 reviews)
- Not User-Friendly (3 reviews)

---
## Ratings Comparison
| Rating | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
  | **Meets Requirements** | 8.3 (9 reviews) | 9.0 (7 reviews) | 9.2 (113 reviews) | 
  | **Ease of Use** | 8.0 (9 reviews) | 9.0 (7 reviews) | 9.2 (113 reviews) | 
  | **Ease of Setup** | Not enough data | Not enough data | 9.2 (43 reviews) | 
  | **Ease of Admin** | Not enough data | Not enough data | 9.1 (35 reviews) | 
  | **Quality of Support** | 8.0 (9 reviews) | 8.9 (6 reviews) | 8.8 (82 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | Not enough data | 9.5 (30 reviews) | 
  | **Product Direction (% positive)** | 6.1 (9 reviews) | 10.0 (8 reviews) | 6.7 (108 reviews) | 

---
## Pricing

### Spok

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Voalte Messenger

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Trillian

#### Entry-Level Pricing

Plan: Individuals

Price: $3.33 1 User Per Month

Description: For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.

Key Features:
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser

[Browse all 3 editions](https://www.g2.com/products/trillian/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Spok** | 8.7/10 | 6 |
| **Voalte Messenger** | 8.9/10 | 6 |
| **Trillian** | 7.6/10 | 7 |

#### Collaboration

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **Modules** | Not enough data | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | 8.7 (5 reviews) | Not enough data | 
| **Reporting** | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **Security** | Not enough data | 8.9 (6 reviews) | 7.7 (5 reviews) | 
| **Health Care Messages** | 8.7 (5 reviews) | 9.3 (5 reviews) | 8.1 (6 reviews) | 
| **Alarms** | 8.7 (5 reviews) | 8.0 (5 reviews) | Not enough data | 
| **Messaging** | 8.7 (5 reviews) | 9.4 (6 reviews) | 8.3 (7 reviews) | 
| **Telephone** | Not enough data | 9.0 (5 reviews) | Feature Not Available | 
| **Notifications** | 8.7 (5 reviews) | 8.9 (6 reviews) | 7.9 (7 reviews) | 

#### Patient Management

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **Staff Scheduling** | Not enough data | Not enough data | Feature Not Available | 
| **Patient Retention** | Not enough data | Not enough data | Feature Not Available | 
| **CDI (Clinical Document Improvement)** | Not enough data | Not enough data | Feature Not Available | 

#### Operations

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **Correspondance Variety** | Not enough data | Not enough data | Not enough data | 
| **Data Sharing** | Not enough data | Not enough data | Not enough data | 
| **Cross Platform Support** | Not enough data | Not enough data | 6.7 (5 reviews) | 
| **Routing** | Not enough data | Not enough data | Not enough data | 
| **Health Care IT Integration** | Not enough data | Not enough data | 7.3 (5 reviews) | 
| **Analytics and Reporting** | Not enough data | Not enough data | Not enough data | 
| **Messaging Security** | Not enough data | Not enough data | 7.3 (5 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Spok** | N/A | N/A |
| **Voalte Messenger** | N/A | N/A |
| **Trillian** | 8.5/10 | 53 |

#### Business Instant Messaging

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 8.3 (39 reviews) | 
| **Notifications** | Not enough data | Not enough data | 9.2 (48 reviews) | 
| **Search** | Not enough data | Not enough data | 8.0 (34 reviews) | 

#### Business Instant Messaging 

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **Audio Conferencing** | Not enough data | Not enough data | 8.1 (18 reviews) | 
| **Video Conferencing** | Not enough data | Not enough data | 8.3 (13 reviews) | 

#### Business Instant Messaging

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **Mobile Application** | Not enough data | Not enough data | 9.3 (40 reviews) | 
| **Web Application** | Not enough data | Not enough data | 9.4 (39 reviews) | 
| **Integrations** | Not enough data | Not enough data | 7.7 (22 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **AI Powered Search** | Not enough data | Not enough data | Not enough data | 
| **Smart Notifications** | Not enough data | Not enough data | Not enough data | 
| **AI Powered Language Translation** | Not enough data | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Spok** | N/A | N/A |
| **Voalte Messenger** | N/A | N/A |
| **Trillian** | 9.7/10 | 10 |

#### Platform

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.8 (9 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.8 (9 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Not enough data | Feature Not Available | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | Not enough data | 9.6 (8 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.6 (9 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.8 (8 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.8 (8 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.6 (9 reviews) | 

### Medical Staff Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Spok** | N/A | N/A |
| **Voalte Messenger** | N/A | N/A |
| **Trillian** | N/A | N/A |

#### Operations

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **Automated Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Absence Management** | Not enough data | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | Not enough data | 
| **Resource Management** | Not enough data | Not enough data | Not enough data | 

#### Administrative

| Feature | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **Employee Work Status** | Not enough data | Not enough data | Not enough data | 
| **Days-Off Approval** | Not enough data | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | Not enough data | 
| **Staffing Data** | Not enough data | Not enough data | Not enough data | 
| **Mass Notifications** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration)

**Unique to Spok (2):** [Medical Staff Scheduling Software](https://www.g2.com/categories/medical-staff-scheduling), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)


**Unique to Trillian (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)


---
## Reviewer Demographics

### By Company Size

| Segment | Spok | Voalte Messenger | Trillian | 
|---|---|---|---|
| **Small-Business** | 16.7% | 20.0% | 50.4% | 
| **Mid-Market** | 8.3% | 10.0% | 40.5% | 
| **Enterprise** | 75.0% | 70.0% | 9.1% | 

### By Industry

#### Spok

- **Hospital & Health Care:** 50.0%
- **Medical Practice:** 16.7%
- **Hospitality:** 8.3%
- **Higher Education:** 8.3%
- **Health, Wellness and Fitness:** 8.3%
- **Consumer Electronics:** 8.3%

#### Voalte Messenger

- **Hospital & Health Care:** 100.0%

#### Trillian

- **Computer Software:** 9.9%
- **Information Technology and Services:** 9.1%
- **Higher Education:** 5.0%
- **Hospital & Health Care:** 5.0%
- **Accounting:** 4.1%
- **Mental Health Care:** 4.1%
- **Education Management:** 3.3%
- **Executive Office:** 3.3%
- **Telecommunications:** 3.3%
- **Staffing and Recruiting:** 3.3%
- **Other:** 49.6%

---
## Alternatives

### Alternatives to Spok

- [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) — 4.5/5 stars (195 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (566 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1073 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (407 reviews)
- [ShiftWizard](https://www.g2.com/products/shiftwizard/reviews) — 4.3/5 stars (405 reviews)
- [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (378 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews)

### Alternatives to Voalte Messenger

- [Vocera Platform](https://www.g2.com/products/vocera-platform/reviews) — 4.3/5 stars (14 reviews)
- [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) — 4.5/5 stars (195 reviews)
- [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews)
- [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (313 reviews)
- [symplr Clinical Communications](https://www.g2.com/products/symplr-clinical-communications/reviews) — 4.5/5 stars (147 reviews)
- [Buzz Medical Messenger](https://www.g2.com/products/buzz-medical-messenger/reviews) — 4.9/5 stars (89 reviews)
- [Zenzap](https://www.g2.com/products/zenzap/reviews) — 4.6/5 stars (87 reviews)
- [Celo](https://www.g2.com/products/celo-health-celo/reviews) — 4.6/5 stars (68 reviews)
- [RXNT](https://www.g2.com/products/rxnt/reviews) — 4.2/5 stars (53 reviews)

### Alternatives to Trillian

- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39048 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19013 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (566 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56392 reviews)
- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (368 reviews)
- [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) — 4.5/5 stars (195 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18892 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48017 reviews)

---
## Top Discussions

### Spok

No discussions available for this product.

### Voalte Messenger

- Title: [Group Texts](https://www.g2.com/discussions/32625-group-texts) — 1 comment, 1 upvote
  > **Top comment:** "This issue -- inability to add participants to chat groups -- is a real annoyance.  I see you ask this question 2 years ago and no one ever replied.  There..."

### Trillian

- Title: [They are effective and professional](https://www.g2.com/discussions/they-are-effective-and-professional) — 2 comments, 2 upvotes
  > **Top comment:** "We can easily use this app"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/spok-vs-voalte-messenger-vs-trillian)