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Compare Spok and Trillian 
Featured Products
At a Glance
Market Segments
Enterprise (75.0% of reviews)
Small-Business (49.2% of reviews)
Entry-Level Pricing
No pricing available
$3.33 1 User Per Month
Spok
Star Rating
(12)3.8 out of 5
Market Segments
Enterprise (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SpokTrillian
Star Rating
(120)4.4 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSpok vs Trillian
- Reviewers felt that Trillian meets the needs of their business better than Spok.
- When comparing quality of ongoing product support, reviewers felt that Trillian is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Trillian over Spok.
Pricing
Entry-Level Pricing
Spok
No pricing availableTrillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Free Trial
Spok
No trial information availableTrillian
Free Trial is available
Ratings
Meets Requirements
8.3
9
9.3
111
Ease of Use
8.0
9
9.2
111
Ease of Setup
Not enough data
9.3
41
Ease of Admin
Not enough data
9.1
35
Quality of Support
8.0
9
8.9
80
Has the product been a good partner in doing business?
Not enough data
9.5
30
Product Direction (% positive)
6.1
9
6.8
106
Features by Category
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.7
5
8.7
5
8.1
6
8.7
5
Not enough data
8.7
5
8.3
7
Not enough data
Feature Not Available
8.7
5
7.9
7
Patient Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Business Instant Messaging
Not enough data
8.4
38
Not enough data
9.2
48
Not enough data
8.0
35
Business Instant Messaging
Not enough data
8.3
20
Not enough data
8.5
14
Business Instant Messaging
Not enough data
9.3
41
Not enough data
9.4
38
Not enough data
7.8
22
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.8
9
Not enough data
9.8
9
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.6
9
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Spok and Trillian are categorized as Clinical Communication and Collaboration and HIPAA Compliant Messaging
Unique Categories
Spok is categorized as Medical Staff Scheduling
Trillian is categorized as Business Instant Messaging
Reviews
Reviewers' Company Size
Spok
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
50.0%
Medical Practice
16.7%
Hospitality
8.3%
Higher Education
8.3%
Health, Wellness and Fitness
8.3%
Other
8.3%
Computer Software
10.1%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Mental Health Care
4.2%
Other
64.7%
Alternatives
Discussions
Spok has no discussions with answers
They are effective and professional
2 Comments
MU
We can easily use this appRead more
Trillian has no more discussions with answers
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