# Splunk On-Call, xMatters vs PagerDuty Comparison

| | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 52 | 769 | 954 | 
| **Largest Market Segment** | Mid-Market (46.2% of reviews) | Enterprise (59.1% of reviews) | Mid-Market (43.4% of reviews) | 
| **Entry Level Price** | -- | Free 10 Users Per Month | Free Trial 5 Users Per Month | 

---
## Top Pros & Cons

### Splunk On-Call

Pros:
- Alerting System (3 reviews)
- Alert Management (3 reviews)

Cons:
- Limited Features (2 reviews)
- Missing Features (2 reviews)

### xMatters

Pros:
- Alerting System (62 reviews)
- Ease of Use (54 reviews)

Cons:
- Complexity (26 reviews)
- Learning Curve (22 reviews)

### PagerDuty

Pros:
- Alert Notifications (21 reviews)
- Alerting System (19 reviews)

Cons:
- Alert Issues (12 reviews)
- Expensive (8 reviews)

---
## Ratings Comparison
| Rating | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
  | **Meets Requirements** | 8.9 (48 reviews) | 9.1 (534 reviews) | 9.1 (813 reviews) | 
  | **Ease of Use** | 8.6 (48 reviews) | 8.9 (555 reviews) | 8.6 (821 reviews) | 
  | **Ease of Setup** | 8.9 (31 reviews) | 8.8 (334 reviews) | 8.2 (447 reviews) | 
  | **Ease of Admin** | 8.8 (31 reviews) | 8.9 (187 reviews) | 8.5 (413 reviews) | 
  | **Quality of Support** | 9.1 (44 reviews) | 9.1 (453 reviews) | 8.9 (621 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (28 reviews) | 9.3 (179 reviews) | 8.9 (350 reviews) | 
  | **Product Direction (% positive)** | 9.0 (48 reviews) | 9.2 (523 reviews) | 8.4 (806 reviews) | 

---
## Pricing

### Splunk On-Call

#### Entry-Level Pricing

Plan: Custom Pricing

Price: --

Description: Create a customized plan to meet your specific needs.


[Browse all 4 editions](https://www.g2.com/products/splunk-on-call/pricing)

#### Free Trial

Yes

### xMatters

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Helps small teams automate away issues - for free

Key Features:
- Global on-call scheduling
- Manage shifts
- On-Call Reminders

[Learn more about xMatters](https://www.g2.com/products/xmatters/reviews)

#### Free Trial

Yes

### PagerDuty

#### Entry-Level Pricing

Plan: Free

Price: Free Trial 5 Users Per Month

Description: Start with on-call and incident response for small teams.

Key Features:
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy

[Browse all 4 editions](https://www.g2.com/products/pagerduty/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Workload Automation

| Product | Score | Reviews |
|---|---|---|
| **Splunk On-Call** | N/A | N/A |
| **xMatters** | N/A | N/A |
| **PagerDuty** | 9.2/10 | 55 |

#### Automation

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Workload Processing** | Not enough data | Not enough data | Feature Not Available | 
| **Scalability** | Not enough data | Not enough data | 9.5 (50 reviews) | 
| **Intelligent Automation** | Not enough data | Not enough data | 9.5 (49 reviews) | 

#### Administration

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Administration Console** | Not enough data | Not enough data | 9.7 (50 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 9.6 (50 reviews) | 
| **IT Issue Identification** | Not enough data | Not enough data | 9.7 (50 reviews) | 
| **Proactive Workflow** | Not enough data | Not enough data | 9.6 (49 reviews) | 
| **Error Alerts** | Not enough data | Not enough data | 9.5 (48 reviews) | 
| **Service Management** | Not enough data | Not enough data | 9.8 (48 reviews) | 

#### Functionality

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Job Scheduling** | Not enough data | Not enough data | 9.6 (49 reviews) | 
| **API / Integrations** | Not enough data | Not enough data | 9.6 (49 reviews) | 
| **Integrations** | Not enough data | Not enough data | 9.6 (49 reviews) | 

#### Agentic AI - Workload Automation

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.7 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 9.0 (5 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.0 (5 reviews) | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Splunk On-Call** | 9.5/10 | 5 |
| **xMatters** | 8.6/10 | 386 |
| **PagerDuty** | 8.6/10 | 238 |

#### Monitoring

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Constant Monitoring** | Not enough data | 9.3 (319 reviews) | 9.2 (152 reviews) | 
| **Timely Alerts** | 9.7 (5 reviews) ✓ Verified | 9.5 (359 reviews) ✓ Verified | 9.5 (181 reviews) ✓ Verified | 
| **TIcket Accuracy** | 9.0 (5 reviews) ✓ Verified | 9.1 (320 reviews) ✓ Verified | 9.2 (162 reviews) ✓ Verified | 
| **AI Monitoring** | Not enough data | 7.7 (33 reviews) | 8.1 (18 reviews) | 

#### Management Tools

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Ticket Assignment** | Not enough data | 9.2 (321 reviews) | 9.2 (164 reviews) ✓ Verified | 
| **Standardization** | Not enough data | 9.2 (322 reviews) ✓ Verified | 9.1 (188 reviews) | 
| **Lifecycle Visualization** | 9.7 (5 reviews) ✓ Verified | 9.0 (296 reviews) ✓ Verified | 9.0 (177 reviews) ✓ Verified | 

#### Generative AI

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (78 reviews) | 8.1 (43 reviews) | 
| **AI Text Summarization** | Not enough data | 8.5 (83 reviews) | 8.2 (44 reviews) | 

#### Agentic AI - Incident Management

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (34 reviews) | 7.6 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 8.2 (30 reviews) | 7.8 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.7 (49 reviews) | 8.7 (14 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (25 reviews) | 8.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (25 reviews) | 8.7 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (28 reviews) | 8.8 (10 reviews) | 
| **Decision Making** | Not enough data | 8.3 (32 reviews) | 8.5 (10 reviews) | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Splunk On-Call** | N/A | N/A |
| **xMatters** | N/A | N/A |
| **PagerDuty** | 9.5/10 | 51 |

#### Functionality

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Artificial Intelligence** | Not enough data | Not enough data | 9.6 (37 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 9.5 (35 reviews) | 
| **Systems Monitoring** | Not enough data | Not enough data | 9.7 (37 reviews) | 

#### Issue Resolution

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Root Cause Identification** | Not enough data | Not enough data | 9.6 (37 reviews) | 
| **Proactive Identification** | Not enough data | Not enough data | 9.6 (36 reviews) | 
| **Resolution Guidance** | Not enough data | Not enough data | 9.8 (39 reviews) | 

#### Management

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **System Integration** | Not enough data | Not enough data | 9.4 (44 reviews) | 
| **Alerting** | Not enough data | Not enough data | 9.7 (44 reviews) | 
| **Reporting** | Not enough data | Not enough data | 9.6 (38 reviews) | 

#### Generative AI

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.2 (6 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.9 (6 reviews) | 

#### Agentic AI - AIOps Platforms

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **Splunk On-Call** | N/A | N/A |
| **xMatters** | 8.8/10 | 88 |
| **PagerDuty** | 9.6/10 | 48 |

#### ServiceNow Apps

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **ServiceNow Integration** | Not enough data | 9.4 (73 reviews) | 9.6 (42 reviews) | 
| **Value** | Not enough data | 9.3 (74 reviews) | 9.6 (41 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.1 (9 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 7.4 (7 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 9.0 (8 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.6 (6 reviews) | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **Splunk On-Call** | N/A | N/A |
| **xMatters** | 8.3/10 | 17 |
| **PagerDuty** | 8.3/10 | 33 |

#### Generative AI

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 8.4 (30 reviews) | 

#### Agentic AI - IT Alerting

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 8.5 (10 reviews) | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 8.0 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (16 reviews) | 9.0 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 8.0 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | 7.8 (9 reviews) | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 8.5 (9 reviews) | 
| **Decision Making** | Not enough data | Feature Not Available | 8.3 (9 reviews) | 

### Runbook Automation

| Product | Score | Reviews |
|---|---|---|
| **Splunk On-Call** | N/A | N/A |
| **xMatters** | N/A | N/A |
| **PagerDuty** | 8.4/10 | 10 |

#### Automation Support - Runbook Automation

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Common Tool Integration** | Not enough data | Not enough data | 9.0 (10 reviews) | 
| **Scripting Language Support** | Not enough data | Not enough data | 8.1 (8 reviews) | 
| **Routine Task Automation** | Not enough data | Not enough data | 7.4 (9 reviews) | 
| **Automated Task Notifications** | Not enough data | Not enough data | 8.8 (8 reviews) | 

#### Error Management - Runbook Automation

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Runbook Procedure Updates** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Recovery Options** | Not enough data | Not enough data | 7.9 (8 reviews) | 
| **Error Management in Automation** | Not enough data | Not enough data | 7.9 (8 reviews) | 

#### Customization - Runbook Automation

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Runbook Customization** | Not enough data | Not enough data | 7.6 (7 reviews) | 
| **Workflow Customization** | Not enough data | Not enough data | 8.3 (8 reviews) | 
| **Incident Response Customization** | Not enough data | Not enough data | 9.0 (7 reviews) | 

#### Compliance and Reporting - Runbook Automation

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Security Management** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Compliance Standards Adherence** | Not enough data | Not enough data | 8.1 (8 reviews) | 
| **Reporting and Auditing** | Not enough data | Not enough data | 8.3 (8 reviews) | 

#### Performance - Runbook Automation

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Self-Service for Non-IT Staff** | Not enough data | Not enough data | 8.5 (8 reviews) | 
| **Team Collaboration Enhancement** | Not enough data | Not enough data | 8.5 (8 reviews) | 
| **Load Handling Performance** | Not enough data | Not enough data | 8.6 (7 reviews) | 

#### Agentic AI - Runbook Automation

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **Splunk On-Call** | N/A | N/A |
| **xMatters** | N/A | N/A |
| **PagerDuty** | N/A | N/A |

#### Reliability Objectives & Service Operations - AI SRE Tools

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | Not enough data | 
| **SLI & SLO Management** | Not enough data | Not enough data | Not enough data | 
| **Service Health Modeling & Reporting** | Not enough data | Not enough data | Not enough data | 

#### AI Detection & Signal Quality - AI SRE Tools

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | Not enough data | 
| **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | Not enough data | 

#### Investigation & Root Cause Analysis - AI SRE Tools

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | Not enough data | 

#### Automation & Platform Controls - AI SRE Tools

| Feature | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | Not enough data | 
| **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Incident Management Software](https://www.g2.com/categories/incident-management)


**Unique to xMatters (1):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to PagerDuty (5):** [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Workload Automation Software](https://www.g2.com/categories/workload-automation), [Runbook Automation Software](https://www.g2.com/categories/runbook-automation), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Splunk On-Call | xMatters | PagerDuty | 
|---|---|---|---|
| **Small-Business** | 19.2% | 14.3% | 18.8% | 
| **Mid-Market** | 46.2% | 26.6% | 43.4% | 
| **Enterprise** | 34.6% | 59.1% | 37.9% | 

### By Industry

#### Splunk On-Call

- **Computer Software:** 28.8%
- **Information Technology and Services:** 26.9%
- **Retail:** 7.7%
- **Marketing and Advertising:** 7.7%
- **Broadcast Media:** 3.8%
- **Financial Services:** 3.8%
- **Internet:** 1.9%
- **Insurance:** 1.9%
- **Media Production:** 1.9%
- **Hospitality:** 1.9%
- **Other:** 13.5%

#### xMatters

- **Information Technology and Services:** 20.8%
- **Financial Services:** 8.8%
- **Computer Software:** 7.4%
- **Hospital & Health Care:** 6.6%
- **Banking:** 4.8%
- **Telecommunications:** 4.1%
- **Retail:** 3.9%
- **Computer & Network Security:** 3.2%
- **Other:** 1.8%
- **Insurance:** 1.7%
- **Other:** 36.9%

#### PagerDuty

- **Information Technology and Services:** 23.0%
- **Computer Software:** 21.0%
- **Financial Services:** 5.8%
- **Internet:** 5.2%
- **Retail:** 3.6%
- **Marketing and Advertising:** 3.3%
- **Telecommunications:** 2.9%
- **Computer & Network Security:** 2.5%
- **Hospital & Health Care:** 2.2%
- **Education Management:** 1.6%
- **Other:** 28.9%

---
## Alternatives

### Alternatives to Splunk On-Call

- [Opsgenie](https://www.g2.com/products/opsgenie/reviews) — 4.2/5 stars (53 reviews)
- [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) — 4.4/5 stars (310 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (981 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1867 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (778 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (707 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4307 reviews)

### Alternatives to xMatters

- [Opsgenie](https://www.g2.com/products/opsgenie/reviews) — 4.2/5 stars (53 reviews)
- [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) — 4.4/5 stars (310 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (981 reviews)
- [AlertOps](https://www.g2.com/products/alertops/reviews) — 4.7/5 stars (153 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1867 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (778 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (707 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (321 reviews)

### Alternatives to PagerDuty

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) — 4.4/5 stars (310 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (321 reviews)
- [incident.io](https://www.g2.com/products/incident-io/reviews) — 4.8/5 stars (181 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (981 reviews)
- [BigPanda](https://www.g2.com/products/bigpanda/reviews) — 4.5/5 stars (119 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (707 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1867 reviews)
- [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (313 reviews)

---
## Top Discussions

### Splunk On-Call

No discussions available for this product.

### xMatters

- Title: [What is xMatters used for?](https://www.g2.com/discussions/what-is-xmatters-used-for) — 1 comment
  > **Top comment:** "xMatters is a service reliability platform that helps DevOps, SREs, and operations teams automate workflows, ensure infrastructure and applications are..."
- Title: [How to acknowledge multiple incidents in one go instead of one by one](https://www.g2.com/discussions/51335-how-to-acknowledge-multiple-incidents-in-one-go-instead-of-one-by-one) — 1 comment, 1 upvote
  > **Top comment:** "There is no way .. I think right now "
- Title: [shoudl I type more stuff here](https://www.g2.com/discussions/32809-shoudl-i-type-more-stuff-here) — 1 comment, 1 upvote
  > **Top comment:** "Hi Dale, this is Samantha Brown from xMatters marketing team. Let me know how I can help. You can email me at sbrown@xmatters.com.

"
- Title: [Why xMatters tool crashes sometimes?](https://www.g2.com/discussions/why-xmatters-tool-crashes-sometimes) — 1 comment, 1 upvote
  > **Top comment:** "I've never had a problem with it.  Have you raised a case to the xMatters support team?  They are really good and will help find the problem."
- Title: [Can the option of xmatter be enabled only for few audience](https://www.g2.com/discussions/can-the-option-of-xmatter-be-enabled-only-for-few-audience) — 1 comment, 1 upvote
  > **Top comment:** "People who have accounts created in xMatters can "use" xMatters. There will be different use cases for different people based on their jobs. Some will only..."

### PagerDuty

- Title: [What is PagerDuty used for?](https://www.g2.com/discussions/what-is-pagerduty-used-for) — 2 comments
  > **Top comment:** "As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT..."
- Title: [How much does PagerDuty cost?](https://www.g2.com/discussions/how-much-does-pagerduty-cost) — 1 comment
  > **Top comment:** "This really depends on what you need from Pagerduty and how many users need those features."
- Title: [How can we do better?](https://www.g2.com/discussions/32897-how-can-we-do-better) — 1 comment, 1 upvote
  > **Top comment:** "Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/splunk-on-call-vs-xmatters-vs-pagerduty)