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Compare Splunk Enterprise and Twilio Segment 
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At a Glance
Market Segments
Enterprise (64.9% of reviews)
Mid-Market (47.7% of reviews)
Entry-Level Pricing
No pricing available
$120 Per month
Splunk Enterprise
Star Rating
(422)4.3 out of 5
Market Segments
Enterprise (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Splunk EnterpriseTwilio Segment
Star Rating
(562)4.5 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
$120 Per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Splunk Enterprise excels in "Real-Time Analytics" with a score of 9.1, allowing organizations to monitor their systems effectively and respond to issues as they arise. In contrast, Segment's real-time capabilities are not as robust, leading to some users feeling that they miss critical insights.
- Reviewers mention that Segment shines in "Data Mapping - automated" with a score of 8.7, making it easier for businesses to manage their data flows seamlessly. On the other hand, Splunk's automated data mapping features are less emphasized, which can lead to more manual intervention and potential errors.
- G2 users highlight Splunk's "Dashboards and Visualizations" feature, scoring 9.4, as a standout for creating comprehensive visual reports. Users on Segment, however, report that while their dashboards are functional, they lack the depth and customization options that Splunk offers.
- Reviewers mention that Segment's "Integrations" score of 9.1 is a significant advantage, allowing for easy connections with various CRM and marketing automation systems. In comparison, Splunk's integration capabilities, while solid, do not match the breadth and ease of use that Segment provides.
- Users say that Splunk's "Quality of Support" is rated at 8.5, with many praising the responsiveness and expertise of the support team. Conversely, while Segment's support is rated slightly higher at 8.6, some users feel that the response times can vary, leading to frustration during critical issues.
- Users report that Splunk's "Data Unification" feature scores 9.3, which is crucial for organizations looking to consolidate data from various sources. Segment, while effective in data handling, does not provide the same level of unification, which can lead to fragmented data insights.
Pricing
Entry-Level Pricing
Splunk Enterprise
No pricing availableTwilio Segment
Team
$120
Per month
- Base includes 10,000 MTU
- Unlimited Sources
- Unlimited Destinations
Free Trial
Splunk Enterprise
No trial information availableTwilio Segment
Free Trial is available
Ratings
Meets Requirements
8.9
334
8.9
427
Ease of Use
8.1
337
8.7
429
Ease of Setup
7.9
139
8.5
245
Ease of Admin
8.1
124
8.9
237
Quality of Support
8.4
277
8.6
367
Has the product been a good partner in doing business?
8.7
124
8.8
225
Product Direction (% positive)
7.8
325
8.3
387
Features by Category
Administration
Not enough data
8.6
86
Not enough data
8.2
68
Not enough data
8.7
77
Not enough data
8.0
85
Management
Not enough data
8.2
43
Not enough data
8.5
52
Not enough data
8.6
49
Not enough data
8.1
48
Not enough data
8.6
46
Compliance
Not enough data
8.9
96
Not enough data
8.7
80
Not enough data
8.8
85
Not enough data
8.7
83
Security
Not enough data
9.0
56
Not enough data
8.4
54
Not enough data
8.9
50
Data Quality
Not enough data
8.7
99
Not enough data
9.1
98
Not enough data
9.3
98
Maintainence
Not enough data
9.0
53
Not enough data
8.7
46
Generative AI
Not enough data
7.1
7
Not enough data
7.4
7
Agentic AI - Data Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.5
142
|
Verified
Not enough data
8.7
147
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
138
|
Verified
Intelligence
Not enough data
8.0
123
|
Verified
Not enough data
6.9
85
|
Verified
Not enough data
Feature Not Available
Functionality
7.0
9
Not enough data
6.5
9
Not enough data
7.9
12
Not enough data
Issue Resolution
7.1
11
Not enough data
6.8
10
Not enough data
6.8
10
Not enough data
Management
7.7
10
Not enough data
8.2
12
Not enough data
7.9
12
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.3
19
Not enough data
8.9
20
Not enough data
9.2
20
Not enough data
Monitoring and Management
8.9
17
Not enough data
8.7
15
Not enough data
8.4
19
Not enough data
9.1
20
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
62
Not enough data
8.8
62
Not enough data
9.0
62
Not enough data
7.8
54
Not enough data
Management
8.3
55
Not enough data
8.9
61
Not enough data
8.5
61
Not enough data
9.0
61
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.1
27
Not enough data
8.4
18
Not enough data
8.8
26
Not enough data
9.0
24
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
9.0
26
Not enough data
8.7
25
Not enough data
8.6
24
Not enough data
8.7
29
Not enough data
9.0
27
Not enough data
9.0
28
Functionality
Not enough data
9.0
21
Not enough data
8.7
21
Not enough data
9.1
24
Not enough data
8.3
21
Not enough data
8.5
18
Not enough data
8.6
23
Not enough data
8.7
20
Not enough data
8.3
15
Not enough data
8.7
18
ServiceNow Apps
Not enough data
Not enough data
9.0
5
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
9.0
67
|
Verified
Not enough data
8.8
66
|
Verified
Not enough data
8.0
61
|
Verified
Not enough data
8.3
61
|
Verified
Not enough data
Analysis
8.3
60
|
Verified
Not enough data
8.3
61
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.7
65
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
8.2
53
|
Verified
Not enough data
Visualization
8.7
66
|
Verified
Not enough data
8.7
63
|
Verified
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
8.9
47
Not enough data
8.1
39
Management
Not enough data
8.0
46
Not enough data
8.6
43
Integration Options
Not enough data
8.4
23
Not enough data
8.4
23
Not enough data
8.8
39
Not enough data
8.5
20
Data Management
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
6.7
7
Not enough data
8.1
6
Not enough data
6.9
6
Functionality
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.7
5
Not enough data
7.8
6
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
6.9
6
Security
Not enough data
8.3
5
Not enough data
7.7
5
Generative AI
Not enough data
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
8.1
27
Not enough data
Network Management
9.1
26
Not enough data
7.3
23
Not enough data
9.2
26
Not enough data
Incident Management
8.8
26
Not enough data
7.8
26
Not enough data
8.5
26
Not enough data
Security Intelligence
7.3
24
Not enough data
6.5
22
Not enough data
8.5
24
Not enough data
8.3
24
Not enough data
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.4
18
Not enough data
8.6
13
Not enough data
8.6
11
Not enough data
8.8
12
Categories
Categories
Shared Categories
Splunk Enterprise and Twilio Segment are categorized as Customer Data Platform (CDP)
Unique Categories
Splunk Enterprise is categorized as Enterprise Monitoring, Hardware Monitoring, AIOps Platforms, ServiceNow Store Apps, Log Analysis, and Security Information and Event Management (SIEM)
Twilio Segment is categorized as Consent Management Platform (CMP), Data Subject Access Request (DSAR), Data Privacy Management, Data Governance, E-Commerce Data Integration, and Reverse ETL
Reviews
Reviewers' Company Size
Splunk Enterprise
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio Segment
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.5%
Computer Software
10.3%
Financial Services
6.8%
Internet
6.3%
Computer & Network Security
6.0%
Other
44.3%
Computer Software
21.8%
Information Technology and Services
12.9%
Financial Services
8.9%
Internet
7.3%
Marketing and Advertising
5.3%
Other
43.9%
Alternatives
Discussions
What does Splunk Enterprise do?
1 Comment
SM
Splunk Enterprise is a powerful data analytics platform that allows organizations to collect, index, search, and analyze a wide variety of machine-generated...Read more
Which apps ship with Splunk Enterprise?
1 Comment
SM
Splunk Enterprise comes with a variety of built-in apps and add-ons that provide additional functionality, visualizations, and preconfigured dashboards for...Read more
What are Splunk Enterprise components?
1 Comment
IG
Splunk's 3 main components: Search Head (UI), Indexer (DB) and Forwarder (Endpoint Agent with Universal Forwarder or Aggregation Agent with...Read more
What is the best way to do QA of tracking implementation?
1 Comment
CR
My experience tells me that I always need to do end-to-end testing, just relying on that whenever an event ends up in segment, it will also end up in the...Read more
I used segment in different organizations as I was the one suggesting it, but then
1 Comment
AB
There is if you become a referral partner, but is an involved process with approval....Read more
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