Link copied to clipboard # Splashtop Remote Access vs Zoho Assist Comparison - What are their main differences? Share [ Export ](/compare/splashtop-remote-access/zoho-assist/export.csv) Splashtop Remote AccessZoho Assist[+ Add Product](#) Pricing **Splashtop Remote Access** Free Trial **$8.25** 1 User Per Month · Splashtop Remote Access Pro **Zoho Assist** Free Trial **$0** 1 Remote Support Technician and 5 Unattended Computers · Free Edition (free plan, free forever) **Pricing Insights** from reviews Time to Implement **Splashtop Remote Access** 1 month Based on 21 responses **Zoho Assist** \<1 monthFaster Based on 99 responses Return on Investment **Splashtop Remote Access** 6 months Based on 21 responses **Zoho Assist** 6 months Based on 93 responses Perceived Cost **Splashtop Remote Access** $$$$$ **Zoho Assist** $$$$$ Average Discount **Splashtop Remote Access** 9%1% more **Zoho Assist** 8% ![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access") ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Splashtop Remote Access** [ Ease of Use (65) ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1572855&qs=pros-and-cons#reviews)[ Easy Setup (37) ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1572813&qs=pros-and-cons#reviews)[ Remote Access Issues (22) ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573033&qs=pros-and-cons#reviews)[ Connection Issues (13) ](https://www.g2.com/products/splashtop-remote-access/reviews?filters%5Bsentiment_snippet%5D=1573019&qs=pros-and-cons#reviews) **Zoho Assist** [ Ease of Use (138) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1835197&qs=pros-and-cons#reviews)[ Remote Access (96) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1840255&qs=pros-and-cons#reviews)[ Remote Access Issues (30) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1841179&qs=pros-and-cons#reviews)[ Feature Limitations (21) ](https://www.g2.com/products/zoho-assist/reviews?filters%5Bsentiment_snippet%5D=1837502&qs=pros-and-cons#reviews) Integrations **Splashtop Remote Access** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2c5a5e2af6feeb1a04990f760101d58a/beyondtrust-remote-support.png "Product Avatar Image") BeyondTrust Remote Support ](https://www.g2.com/products/beyondtrust-remote-support/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b9a918b71ff9f6df97b4308479b380d/datto-rmm.png "Product Avatar Image") Datto RMM ](https://www.g2.com/products/datto-rmm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image") Freshservice ](https://www.g2.com/products/freshservice/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ View all ](https://www.g2.com/products/splashtop-remote-access/integrations) **Zoho Assist** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image") Acronis Cyber Protect ](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7e6b2b13afd514ead5fa39d91ef608cc/bigin-by-zoho-crm.png "Product Avatar Image") Bigin by Zoho CRM ](https://www.g2.com/products/bigin-by-zoho-crm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2cb8851bb37b5b07e91457db66d3632e/freepbx.png "Product Avatar Image") FreePBX ](https://www.g2.com/products/freepbx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ View all ](https://www.g2.com/products/zoho-assist/integrations) Screenshots **Splashtop Remote Access** ![Splashtop Remote Access screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1945877/Step5-Multi-Monitor-tagged.png) **Zoho Assist** ![Zoho Assist screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1716999/Artboard-1-_2_.png) **Ratings** from reviews Meets Requirements **Splashtop Remote Access** 9.6 9.6432 **Zoho Assist** 9.3 9.3622 Ease of Use **Splashtop Remote Access** 9.7 9.7437 **Zoho Assist** 9.3 9.3638 Ease of Setup **Splashtop Remote Access** 9.4 9.4320 **Zoho Assist** 9.3 9.3554 Ease of Admin **Splashtop Remote Access** 9.5 9.5257 **Zoho Assist** 9.3 9.3448 Quality of Support **Splashtop Remote Access** 9.3 9.3290 **Zoho Assist** 9.0 9.0521 Has the product been a good partner in doing business? **Splashtop Remote Access** 9.6 9.6239 **Zoho Assist** 9.2 9.2431 Product Direction (% positive) **Splashtop Remote Access** 9.1 9.1410 **Zoho Assist** 9.4 9.4600 **Features** ratings from reviews Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);) 8.1 88 8.6 321 Administration Screen Sharing 9.1 76 9.4(won by 0.3) 255 File Sharing 8.9(won by 0.3) 76 8.6 203 Session Recording 8.0 67 8.3(won by 0.3) 174 Unattended Remote Access 9.3 76 9.4(won by 0.1) 246 Multi - Session Handling 8.3 70 8.6(won by 0.3) 182 Multi-Monitor Support 8.8(won by 0.1) 74 8.7 188 Maintenance Remote Reboot 8.4 72 8.6(won by 0.2) 186 Remote Printing 8.4(won by 0.1) 68 8.3 165 Communication Text Chat 8.5(tied score) 68 8.5(tied score) 183 VoIP 6.2 64 7.3(won by 1.1) 147 (There is a greater than 0.5 difference between this product's rating and its competitors) Video Conference Call 6.1 64 7.1(won by 1.0) 149 (There is a greater than 0.5 difference between this product's rating and its competitors) Screen Annotations 6.8 65 7.8(won by 1.0) 149 (There is a greater than 0.5 difference between this product's rating and its competitors) Security Data Encryption 8.3 67 8.8(won by 0.5) 165 (There is a greater than 0.5 difference between this product's rating and its competitors) Compliance 8.2 65 8.8(won by 0.6) 154 (There is a greater than 0.5 difference between this product's rating and its competitors) Device Support Mobile Device Access 8.2 70 8.3(won by 0.1) 176 Multi-Platform Support 8.4 73 8.9(won by 0.5) 187 (There is a greater than 0.5 difference between this product's rating and its competitors) Cross-Platform 8.4 71 8.8(won by 0.4) 175 Video Support Not enough data Not enough data Performance Reporting 8.3 67 8.4(won by 0.1) 169 Additional Functionality Troubleshooting Not enough data 10.0(won by default) 6 Remote Access/Control Not enough data 9.4(won by default) 18 Remote Monitoring & Management Not enough data Not enough data AI Copilot Not enough data Not enough data SSL Security Not enough data Not enough data File Transfer Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Single Sign On Not enough data Not enough data Compliance Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data Generative AI Not enough data Not enough data Session Transfer Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Audit Trail Not enough data Not enough data Customizable Branding Not enough data Not enough data Server Monitoring Not enough data Not enough data Real-Time Updates Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Workflow Management Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data CRM Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Self Service Portal Not enough data Not enough data API Not enough data Not enough data Support Ticket Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data User Management Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Video Conferencing Not enough data Not enough data Diagnostic Tools Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Screen Sharing[Hide 68 FeaturesShow 68 Features](javascript:void(0);) 8.1 31 7.7 54 Presenter Tools Live Preview 8.8(won by 1.2) 23 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 45 Notifications Blocker 8.0(won by 1.1) 22 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.9 43 Remote Control 9.7(won by 1.2) 25 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 44 Switch Presenter 8.0(won by 0.2) 22 7.8 43 Conferencing Options Group Live Chat 7.4 22 7.8(won by 0.4) 44 Audio Conferencing 7.4 21 7.5(won by 0.1) 46 Video Conferencing Feature Not Available 7.4(won by default) 46 Video Streaming Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Conferencing Not enough data Not enough data Application Tools Password Protection 8.6(won by 0.5) 24 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 40 Video Call Recording 8.3(won by 0.5) 23 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 42 In-Browser Application 9.0(won by 0.2) 24 8.8 47 Screen Recording Not enough data Not enough data On-Demand Recording Not enough data Not enough data Agentic AI - Screen Sharing Decision Making 5.6 6 6.3(won by 0.7) 22 (There is a greater than 0.5 difference between this product's rating and its competitors) Additional Functionality Document Storage Not enough data Not enough data Chat/Messaging Not enough data Not enough data File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Presentation Streaming Not enough data Not enough data On-Demand Webcasting Not enough data Not enough data Screen Capture Not enough data Not enough data Calendar Management Not enough data Not enough data Multi-Participant Screen Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Brainstorming Not enough data Not enough data Role-Based Permissions Not enough data Not enough data API Not enough data Not enough data Calendar Sync Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Reminders Not enough data Not enough data Desktop/Browser Sharing Not enough data Not enough data Email Management Not enough data Not enough data Meeting Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Screen Mirroring Not enough data Not enough data Annotations Not enough data Not enough data Generative AI Not enough data Not enough data Whiteboard Not enough data Not enough data Targeted/Locked Screen Sharing Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data File Management Not enough data Not enough data Mobile Screen Sharing Not enough data Not enough data Video Management Not enough data Not enough data User Management Not enough data Not enough data Real Time Screen Sharing Not enough data Not enough data CRM Not enough data Not enough data Presenter Control Management Not enough data Not enough data Drag & Drop Not enough data Not enough data Microsoft Outlook Integration Not enough data Not enough data SSL Security Not enough data Not enough data Video Support Not enough data Not enough data Scheduling Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Availability Indicator Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Data Import/Export Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Remote Desktop[Hide 61 FeaturesShow 61 Features](javascript:void(0);) 8.9 324 8.5 271 Administration Active Directory Integration 8.9(won by 0.6) 158 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 198 Session Recording 8.4(won by 0.3) 147 8.1 178 Session Transfer 8.5(won by 0.3) 151 8.2 178 Unattended Access 9.3(won by 0.1) 236 9.2 231 File Sharing 9.2(won by 0.6) 227 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 211 Usage Information 9.0(won by default) 217 Feature Not Available Diagnostics Feature Not Available 8.2(won by default) 199 Screen Sharing Not enough data Not enough data File Transfer Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Platform Cross-Platform Access 9.3(won by 0.6) 220 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.7 203 Mobile Device Access 8.7(won by 0.4) 206 8.3 191 Remote Access/Control 9.5(won by 0.3) 270 9.2 222 Applications Management Feature Not Available Feature Not Available Communication Management Not enough data Not enough data Multiple Monitor Access Not enough data Not enough data Security Device Enrollment 8.9(won by 0.5) 177 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.4 164 Remote Wipe 7.9(won by default) 125 Feature Not Available Device Management 8.9(won by default) 193 Feature Not Available Compliance Management Not enough data Not enough data Remote Monitoring & Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Print Management Not enough data Not enough data User Management Not enough data Not enough data Additional Functionality Role-Based Permissions Not enough data Not enough data Chat/Messaging Not enough data Not enough data Whiteboard Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Secure Data Storage Not enough data Not enough data Customizable Branding Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Remote Printing Not enough data Not enough data Server Monitoring Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Desktop Virtualization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Activity Tracking Not enough data Not enough data Remote Update/Installation Not enough data Not enough data Event Logs Not enough data Not enough data Performance Metrics Not enough data Not enough data Secure Login Not enough data Not enough data Monitoring Not enough data Not enough data Real-Time Data Not enough data Not enough data Uptime Reporting Not enough data Not enough data Live Chat Not enough data Not enough data Generative AI Not enough data Not enough data Collaboration Tools Not enough data Not enough data Authentication Not enough data Not enough data Real-Time Chat Not enough data Not enough data Diagnostics Tools Not enough data Not enough data Summary Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Multiple User Accounts Not enough data Not enough data Troubleshooting Not enough data Not enough data Real-Time Updates Not enough data Not enough data Co-Browsing[Hide 5 FeaturesShow 5 Features](javascript:void(0);) Not enough data 8.8 9 Administration Access Control Not enough data 8.9(won by default) 9 Web Page Navigation Not enough data 8.8(won by default) 8 Real Time Assistance Not enough data 8.8(won by default) 8 Security Data Security Not enough data 8.8(won by default) 8 Data Masking Not enough data 8.5(won by default) 8 Show 3 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Team Collaboration[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data Not enough data Communication Status Updates Not enough data Not enough data Instant Messaging Not enough data Not enough data Activity Feed Not enough data Not enough data Notifications Not enough data Not enough data Comments and Voting Not enough data Not enough data Discussions Not enough data Not enough data User Directory Not enough data Not enough data Online Status of Coworkers Not enough data Not enough data Content Management File Sharing Not enough data Not enough data Document Collaboration Not enough data Not enough data Version Control Not enough data Not enough data Tagging Not enough data Not enough data Knowledge Base Not enough data Not enough data Surveys Not enough data Not enough data Productivity Tools Task Management Not enough data Not enough data Calendar Not enough data Not enough data Search Not enough data Not enough data Mobile Not enough data Not enough data Multi-Language Support Not enough data Not enough data Calendar Management Not enough data Not enough data Document Management Not enough data Not enough data Project Management Not enough data Not enough data Content Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Contact Management Not enough data Not enough data File Management Not enough data Not enough data Meeting Management Not enough data Not enough data Administration Moderation Not enough data Not enough data Performance and Reliability Not enough data Not enough data User, Role, and Access Management Not enough data Not enough data Additional Functionality API Not enough data Not enough data @mentions Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reminders Not enough data Not enough data Customizable Branding Not enough data Not enough data Collaboration Tools Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Progress Tracking Not enough data Not enough data Single Sign On Not enough data Not enough data Discussions/Forums Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Data Import/Export Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Audio Calls Not enough data Not enough data Search/Filter Not enough data Not enough data Calendar Sync Not enough data Not enough data Drag & Drop Not enough data Not enough data Generative AI Not enough data Not enough data ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);) Not enough data Not enough data ServiceNow Apps ServiceNow Integration Not enough data Not enough data Value Not enough data Not enough data Agentic AI - ServiceNow Store Apps Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Proactive Assistance Not enough data Not enough data User Insights Reviewers' Company Size [![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access")](https://www.g2.com/products/splashtop-remote-access/reviews) Splashtop Remote Access Small-Business(50 or fewer emp.) 82.0% Mid-Market(51-1000 emp.) 15.9% Enterprise(\> 1000 emp.) 2.1% [![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")](https://www.g2.com/products/zoho-assist/reviews) Zoho Assist Small-Business(50 or fewer emp.) 71.1% Mid-Market(51-1000 emp.) 23.6% Enterprise(\> 1000 emp.) 5.4% Small-Business (50 or fewer emp.) 82.0% 71.1% Mid-Market (51-1000 emp.) 15.9% 23.6% Enterprise (\> 1000 emp.) 2.1% 5.4% Reviewers' Industry [![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access")](https://www.g2.com/products/splashtop-remote-access/reviews) Splashtop Remote Access Accounting 10.5% Information Technology and Services 9.5% Computer Software 4.3% Hospital & Health Care 4.1% Retail 3.9% Other 67.7% [![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")](https://www.g2.com/products/zoho-assist/reviews) Zoho Assist Information Technology and Services 25.9% Computer & Network Security 7.6% Computer Software 5.7% Retail 2.6% Consulting 2.4% Other 55.7% FAQs ## Splashtop Remote Access vs Zoho Assist FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Zoho Assist vs Splashtop Remote Access? Splashtop Remote Access stands out for its higher reviewer satisfaction scores and more frequent praise for ease of use, while Zoho Assist is noted for its diagnostic features and proactive support. | | [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.7/5 (719 reviews) | 4.8/5 (518 reviews) | | Largest Segment | Small-Business | Small-Business | | Ease of Setup score | 9.3 | 9.4 | | Quality of Support score | 9.0 | 9.3 | | Top Reviewer-Cited Strength | Diagnostics | Ease of Use (61 all-time mentions) | ### How do the pricing models of Zoho Assist and Splashtop Remote Access compare? Splashtop Remote Access is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost-effectiveness. - **Zoho Assist:** Reviewers highlight Zoho Assist as economical and flexible, especially for small businesses and solopreneurs, but note some confusion around pricing structure and add-on packs. - **Splashtop Remote Access:** Reviewers consistently describe Splashtop Remote Access as affordable, cost-effective, and a strong value compared to competitors, with positive sentiment around its pricing model. - **Switching reasons:** Several reviewers mention switching to Zoho Assist or Splashtop Remote Access from higher-priced competitors like TeamViewer due to better value and lower costs. ### What are the best alternatives to Zoho Assist and Splashtop Remote Access? The top three alternatives to Zoho Assist and Splashtop Remote Access are TeamViewer, ScreenConnect, and AnyDesk. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | 4.7/5 (719 reviews) | Small-Business | Economical and flexible for small businesses | Diagnostics | | [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) | 4.8/5 (518 reviews) | Small-Business | Affordable and cost-effective | Ease of Use (61 all-time mentions) | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | — | — | | [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) | 4.7/5 (504 reviews) | Small-Business | — | — | ### Which Remote Support features should I prioritize when comparing Zoho Assist and Splashtop Remote Access? Buyers comparing Zoho Assist and Splashtop Remote Access should prioritize Unattended Access, Ease of Use, Device Management, Diagnostics, and Integration capabilities. - **Unattended Access:** Both products are frequently praised for robust unattended access, with Splashtop Remote Access receiving consistent positive feedback and Zoho Assist highlighted for its versatility and ease of deployment. - **Ease of Use:** Splashtop Remote Access is cited for ease of use in 61 all-time reviews, while Zoho Assist is described as user-friendly and simple to operate in recent reviews. - **Device Management:** Splashtop Remote Access offers device management features not present in Zoho Assist. - **Diagnostics:** Zoho Assist provides diagnostic features not available in Splashtop Remote Access. - **Integrations:** Zoho Assist integrates with Zoho CRM, with recent reviewers noting its value for billing and workflow automation. ### What are the pros and cons of Zoho Assist vs Splashtop Remote Access? Splashtop Remote Access is most frequently praised for ease of use, while Zoho Assist is highlighted for diagnostics and proactive support. - **Zoho Assist strengths:** Diagnostics features, proactive customer support, flexible subscription options, and ease of deployment and management. - **Zoho Assist trade-offs:** Some reviewers mention time delays (7 all-time mentions), occasional interface clutter, and confusion around pricing structure. - **Splashtop Remote Access strengths:** Ease of use (61 all-time mentions), easy setup (35), reliable remote access (25), affordability (17), and strong mobile compatibility (13). - **Splashtop Remote Access trade-offs:** Reviewers note remote access issues (22 all-time mentions), connection issues (13), and limited advanced management features compared to some competitors. ### Is Zoho Assist or Splashtop Remote Access better for small businesses? Both Zoho Assist and Splashtop Remote Access are well-suited for small businesses, but Splashtop Remote Access receives more frequent praise for ease of use and affordability among small-business reviewers. - **Zoho Assist:** Largest segment is Small-Business; reviewers highlight its economical pricing, flexible subscriptions, and ease of deployment for small teams and solopreneurs. - **Splashtop Remote Access:** Largest segment is Small-Business; reviewers consistently cite ease of use, fast setup, and cost-effectiveness as key benefits for small business environments. ### Which Remote Support platform has better integrations? Zoho Assist is favored for integrations, with reviewers specifically mentioning integration with Zoho CRM. - **Zoho Assist:** Integrates with Zoho CRM, with recent reviewers noting its value for billing and workflow automation. - **Splashtop Remote Access:** No third-party integrations are cited in recent reviews. ### How do Zoho Assist and Splashtop Remote Access compare on customer support? Splashtop Remote Access scores higher on Quality of Support, with a 0.3-point advantage over Zoho Assist (9.3 vs 9.0). - **Zoho Assist:** Reviewers describe proactive support outreach, helpful chat features, and responsive assistance, though a few mention occasional delays. - **Splashtop Remote Access:** Reviewers frequently praise responsive customer support, efficient issue resolution, and positive experiences with the support team. ### Which is easier to implement, Zoho Assist or Splashtop Remote Access? Splashtop Remote Access and Zoho Assist are rated nearly identically on Ease of Setup, with Splashtop Remote Access at 9.4 and Zoho Assist at 9.3, indicating parity. - **Zoho Assist:** Reviewers consistently describe setup as simple, fast, and straightforward for both technicians and end users, with minimal effort required for deployment. - **Splashtop Remote Access:** Reviewers highlight easy installation, quick onboarding, and minimal complexity, with several noting that even beginners can implement the tool without difficulty. ### Which product has better Unattended Access? Unattended Access is a standout feature for both Zoho Assist and Splashtop Remote Access, with reviewers consistently praising both products for robust and reliable unattended access capabilities. - **Zoho Assist:** Unattended access is frequently highlighted in recent reviews for its speed, convenience, and ease of deployment; reviewers note its effectiveness for supporting unmanned devices and remote endpoints. - **Splashtop Remote Access:** Unattended access is cited as a core benefit in recent reviews, with reviewers praising its reliability, cross-platform support, and ability to manage multiple devices remotely. 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