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Compare Splashtop Remote Access and Syncro 
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At a Glance
Market Segments
Small-Business (84.2% of reviews)
Small-Business (89.6% of reviews)
Entry-Level Pricing
$8.25 1 User Per Month
$129.00 Per Month
Splashtop Remote Access
Star Rating
(488)4.8 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSyncro
Star Rating
(389)4.5 out of 5
Market Segments
Small-Business (89.6% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Splashtop Remote Access excels in ease of use with a score of 9.7, while Syncro, with a score of 8.9, is noted to have a steeper learning curve. Reviewers mention that Splashtop's intuitive interface allows for quick navigation and setup, making it ideal for small businesses.
- Reviewers mention that Splashtop Remote Access offers superior screen sharing capabilities, scoring 9.3 compared to Syncro's 8.4. Users appreciate the high-quality video and minimal lag during sessions, which enhances remote collaboration.
- Users on G2 highlight that Splashtop's file sharing feature scores 9.5, significantly outperforming Syncro's 8.5. Reviewers say that the drag-and-drop functionality and fast transfer speeds make it a preferred choice for sharing documents during remote sessions.
- G2 users report that Splashtop Remote Access has a higher quality of support, scoring 9.4 versus Syncro's 8.4. Reviewers mention that Splashtop's customer service is responsive and helpful, which is crucial for businesses relying on remote access solutions.
- Users say that Splashtop's mobile device access feature, scoring 8.6, is more robust than Syncro's 6.6. Reviewers appreciate the seamless experience on mobile devices, allowing them to connect and control their systems from anywhere.
- Reviewers mention that while both products offer unattended access, Splashtop's score of 9.6 indicates a more reliable and user-friendly experience compared to Syncro's 9.1. Users report that Splashtop's setup for unattended access is straightforward, making it easier for businesses to manage remote devices.
Pricing
Entry-Level Pricing
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Splashtop Remote Access
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.6
395
8.8
331
Ease of Use
9.7
399
8.8
338
Ease of Setup
9.4
282
8.7
299
Ease of Admin
9.6
238
8.9
252
Quality of Support
9.4
261
8.5
307
Has the product been a good partner in doing business?
9.6
221
9.1
247
Product Direction (% positive)
9.1
378
9.0
329
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.8
283
Not enough data
8.6
44
Not enough data
7.9
31
Monitoring and Management
Not enough data
8.8
277
Not enough data
8.5
273
Not enough data
8.2
268
Not enough data
8.1
275
Not enough data
8.7
37
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
41
Service Management
Not enough data
8.6
270
Not enough data
8.1
31
Not enough data
8.9
48
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.8
26
Not enough data
5.5
25
Not enough data
6.0
26
Not enough data
5.6
26
Not enough data
5.3
25
Not enough data
5.2
25
Not enough data
5.3
25
Presenter Tools
8.7
22
Not enough data
8.0
22
Not enough data
9.7
24
Not enough data
8.0
22
Not enough data
Conferencing Options
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Not enough data
Application Tools
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Not enough data
Agentic AI - Screen Sharing
5.6
6
Not enough data
Customer Management
Not enough data
8.4
153
Not enough data
7.0
144
Not enough data
6.3
142
Not enough data
7.4
149
Project Management
Not enough data
6.2
144
Not enough data
6.2
145
Not enough data
6.6
142
Not enough data
6.6
141
Accounting
Not enough data
6.9
142
Not enough data
7.7
147
Not enough data
7.3
148
Not enough data
6.4
136
Not enough data
6.1
134
Portfolio Management
Not enough data
6.3
134
Not enough data
6.2
133
Not enough data
6.3
134
Not enough data
6.1
131
Analytics
Not enough data
6.2
130
Not enough data
7.3
143
Not enough data
6.6
131
Administration
Not enough data
7.5
146
Not enough data
7.3
144
Not enough data
7.9
143
Platform
Not enough data
7.7
140
Not enough data
6.9
128
Not enough data
9.0
143
Not enough data
6.7
140
Not enough data
4.9
131
Generative AI
Not enough data
5.3
51
Not enough data
5.2
49
Artificial Intelligence - Professional Services Automation
Not enough data
5.3
12
Not enough data
5.1
13
Not enough data
6.2
15
Agentic AI - Professional Services Automation
Not enough data
5.6
13
Not enough data
5.6
12
Administration
9.0
70
8.4
200
8.9
70
8.4
198
8.0
67
7.2
180
9.3
69
8.9
205
8.4
67
8.2
194
8.8
70
8.1
199
Maintenance
8.3
68
8.9
211
8.4
65
7.6
173
Communication
8.5
68
8.0
191
6.2
64
5.2
162
6.1
64
5.1
163
6.8
65
6.2
169
Security
8.2
65
7.9
174
8.2
65
8.0
178
Device Support
8.2
67
6.5
179
8.4
68
7.7
185
8.3
67
7.7
189
Performance
8.2
66
7.8
200
Generative AI
Not enough data
5.7
85
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
217
8.4
186
8.9
154
8.6
193
Feature Not Available
8.4
194
8.3
146
7.0
170
8.5
151
7.3
161
9.3
224
9.2
192
9.2
221
8.5
186
Platform
9.3
211
7.9
185
8.7
202
Feature Not Available
Feature Not Available
8.0
183
9.5
245
Feature Not Available
Security
8.0
126
Feature Not Available
9.0
190
Feature Not Available
8.9
177
Feature Not Available
Categories
Categories
Shared Categories
Splashtop Remote Access and Syncro are categorized as Remote Desktop and Remote Support
Unique Categories
Splashtop Remote Access is categorized as Screen Sharing
Syncro is categorized as Remote Monitoring & Management (RMM), Professional Services Automation, and Endpoint Management
Reviews
Reviewers' Company Size
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
10.5%
Information Technology and Services
9.1%
Computer Software
4.4%
Hospital & Health Care
3.8%
Retail
3.6%
Other
68.6%
Information Technology and Services
54.5%
Computer & Network Security
24.3%
Computer Networking
3.5%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.4%
Discussions
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
lloyd sax
1 Comment
TD
You can start a Splashtop free trial at https://www.splashtop.com/start-free-trial. It's a fully functional trial with no credit card or commitment required.Read more
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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