Compare Splashtop Remote Access and Syncro 
At a Glance
Market Segments
Small-Business (82.4% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
$8.25 1 User Per Month
$129.00 Per Month
Splashtop Remote Access
Star Rating
(509)4.8 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSyncro
Star Rating
(465)4.5 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Splashtop Remote Access excels in ease of use, with many users highlighting its intuitive interface and quick setup process. One user mentioned that the software allows them to easily track user logins, which enhances their ability to manage system updates and security measures effectively.
- Users say that Syncro serves as a comprehensive tool for IT management, integrating various functionalities like inventory management and invoicing. Reviewers appreciate its all-in-one approach, with one user noting that it fulfills all their needs as an IT company, making it a valuable asset for managing both onsite and remote work.
- According to verified reviews, Splashtop Remote Access is praised for its reliable performance and cost-effectiveness. Users frequently mention features like file transfer and multi-monitor support, which contribute to its reputation as a top choice for remote work environments.
- Reviewers mention that while Syncro is a strong MSP tool, it sometimes faces challenges in user experience compared to Splashtop. Users have pointed out that while it offers robust features, the interface can be less intuitive, which may require additional training for new users.
- G2 reviewers highlight that Splashtop Remote Access has a higher overall satisfaction score, reflecting its strong market presence and user feedback. Users appreciate the support team’s responsiveness and willingness to incorporate feedback into new features, enhancing the overall user experience.
- Users say that Syncro's ticketing portal is a standout feature, providing excellent management capabilities for IT tasks. However, some users feel that its remote desktop tool, while functional, does not match the performance and user-friendliness of Splashtop's offerings, which are often described as more seamless and efficient.
Pricing
Entry-Level Pricing
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Splashtop Remote Access
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.6
409
8.8
344
Ease of Use
9.7
413
8.8
351
Ease of Setup
9.3
296
8.7
310
Ease of Admin
9.5
246
8.9
258
Quality of Support
9.3
273
8.5
318
Has the product been a good partner in doing business?
9.6
229
9.1
253
Product Direction (% positive)
9.1
391
9.0
342
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.8
284
Not enough data
8.5
278
Not enough data
8.2
273
Not enough data
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
Not enough data
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Presenter Tools
8.7
22
Not enough data
8.0
22
Not enough data
9.7
25
Not enough data
8.0
22
Not enough data
Conferencing Options
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Not enough data
Application Tools
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Not enough data
Agentic AI - Screen Sharing
5.6
6
Not enough data
Customer Management
Not enough data
8.4
157
Not enough data
7.0
147
Not enough data
6.2
145
Not enough data
7.4
153
Project Management
Not enough data
6.1
148
Not enough data
6.2
149
Not enough data
6.5
145
Not enough data
6.6
144
Accounting
Not enough data
6.9
145
Not enough data
7.7
154
Not enough data
7.2
153
Not enough data
6.3
139
Not enough data
6.1
137
Portfolio Management
Not enough data
6.3
137
Not enough data
6.2
136
Not enough data
6.3
138
Not enough data
6.1
134
Analytics
Not enough data
6.2
133
Not enough data
7.3
147
Not enough data
6.6
134
Administration
Not enough data
7.5
150
Not enough data
7.3
147
Not enough data
8.0
147
Platform
Not enough data
7.7
143
Not enough data
7.0
132
Not enough data
9.0
147
Not enough data
6.8
143
Not enough data
5.0
134
Generative AI
Not enough data
5.2
52
Not enough data
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Administration
9.1
73
8.4
205
8.9
74
8.4
201
8.0
67
7.2
183
9.3
72
8.9
209
8.4
68
8.2
198
8.9
74
8.1
202
Maintenance
8.4
71
8.9
215
8.4
65
7.6
176
Communication
8.5
68
8.0
193
6.2
64
5.1
164
6.1
64
5.0
165
6.8
65
6.2
171
Security
8.3
66
7.9
177
8.2
65
8.0
181
Device Support
8.2
70
6.6
181
8.4
73
7.8
188
8.4
71
7.7
192
Performance
8.3
67
7.8
203
Generative AI
Not enough data
5.6
86
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
217
8.4
189
8.9
157
8.6
198
Feature Not Available
8.5
199
8.3
146
7.0
173
8.5
151
7.3
164
9.3
229
9.2
197
9.2
227
8.5
190
Platform
9.3
217
8.0
189
8.7
205
Feature Not Available
Feature Not Available
8.0
188
9.5
257
Feature Not Available
Security
7.9
125
Feature Not Available
8.9
190
Feature Not Available
8.9
176
Feature Not Available
Categories
Categories
Shared Categories
Splashtop Remote Access and Syncro are categorized as Remote Desktop and Remote Support
Unique Categories
Splashtop Remote Access is categorized as Screen Sharing
Syncro is categorized as Remote Monitoring & Management (RMM), Professional Services Automation, and Endpoint Management
Reviews
Reviewers' Company Size
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
10.4%
Information Technology and Services
10.0%
Computer Software
4.3%
Hospital & Health Care
3.7%
Retail
3.5%
Other
68.2%
Information Technology and Services
54.4%
Computer & Network Security
24.8%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.2%
Discussions
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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