# Splashtop Remote Access vs Syncro Comparison --- ## AI Generated Summary - **G2 reviewers report** that Splashtop Remote Access excels in user-friendliness, with many users highlighting its intuitive interface and ease of use. One user mentioned, "I find it very easy to use and user-friendly," which contributes to its high satisfaction ratings. - **Users say** that Syncro offers a great user interface and quick access to remote connections, making it a strong contender for teams needing fast deployment. A reviewer noted, "Its ability to launch remote connections to devices in mere seconds is very helpful," showcasing its efficiency in day-to-day operations. - **Reviewers mention** that Splashtop Remote Access provides robust cross-platform support, allowing seamless access between Windows and Mac systems. This versatility is appreciated by users who work across different operating systems, as one user stated, "It makes it easy for me to bounce between both OS platforms." - **According to verified reviews** , Syncro's dashboard is praised for its at-a-glance information, which enhances productivity for teams. Users appreciate the native communication features, with one saying, "I like the chat feature the most," indicating its value in collaborative environments. - **G2 reviewers report** that Splashtop Remote Access has a smoother setup process, with many users finding the installation straightforward, even for beginners. One user highlighted, "The installation process has no challenge," which is a significant advantage for those new to remote access tools. - **Users say** that while Syncro is simpler than other tools, it faces challenges in certain advanced features compared to Splashtop. For instance, users noted that while Syncro is effective for basic tasks, it may not match the performance of Splashtop in areas like session recording and multi-monitor support. | | Splashtop Remote Access | Syncro | |---|---|---| | **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | | **Total Reviews** | 508 | 501 | | **Largest Market Segment** | Small-Business (82.4% of reviews) | Small-Business (89.8% of reviews) | | **Entry Level Price** | $8.25 1 User Per Month | $129.00 Per Month | --- ## Top Pros & Cons ### Splashtop Remote Access Pros: - Ease of Use (61 reviews) - Easy Setup (35 reviews) Cons: - Remote Access Issues (22 reviews) - Connection Issues (13 reviews) ### Syncro Pros: - Ease of Use (245 reviews) - Features (159 reviews) Cons: - Missing Features (107 reviews) - Improvement Needed (83 reviews) --- ## Ratings Comparison | Rating | Splashtop Remote Access | Syncro | |---|---|---| | **Meets Requirements** | 9.6 (409 reviews) | 8.8 (348 reviews) | | **Ease of Use** | 9.7 (413 reviews) | 8.8 (356 reviews) | | **Ease of Setup** | 9.3 (296 reviews) | 8.7 (315 reviews) | | **Ease of Admin** | 9.5 (245 reviews) | 8.9 (257 reviews) | | **Quality of Support** | 9.3 (273 reviews) | 8.5 (322 reviews) | | **Has the product been a good partner in doing business?** | 9.6 (228 reviews) | 9.1 (252 reviews) | | **Product Direction (% positive)** | 9.1 (391 reviews) | 9.1 (347 reviews) | --- ## Pricing ### Splashtop Remote Access #### Entry-Level Pricing Plan: Splashtop Remote Access Pro Price: $8.25 1 User Per Month Description: Billed annually at $99. For individuals and small teams who need remote work productivity Key Features: - Access up to 10 computers per license - Two users can remote into the same computer - Manage multiple users in teams [Browse all 4 editions](https://www.g2.com/products/splashtop-remote-access/pricing) #### Free Trial Yes ### Syncro #### Entry-Level Pricing Plan: Core Price: $129.00 Per Month Description: Pricing per user / month Key Features: - Fully integrated RMM & PSA - Unlimited RMM agents for Windows & Mac devices - Powerful scripting engine [Browse all 2 editions](https://www.g2.com/products/syncro/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Team Collaboration | Product | Score | Reviews | |---|---|---| | **Splashtop Remote Access** | N/A | N/A | | **Syncro** | N/A | N/A | #### Communication | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Status Updates** | Not enough data | Not enough data | | **Instant Messaging** | Not enough data | Not enough data | | **Activity Feed** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | | **Comments and Voting** | Not enough data | Not enough data | | **Discussions** | Not enough data | Not enough data | | **User Directory** | Not enough data | Not enough data | | **Online Status of Coworkers** | Not enough data | Not enough data | #### Content Management | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **File Sharing** | Not enough data | Not enough data | | **Document Collaboration** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Knowledge Base** | Not enough data | Not enough data | | **Surveys** | Not enough data | Not enough data | #### Productivity Tools | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Task Management** | Not enough data | Not enough data | | **Calendar** | Not enough data | Not enough data | | **Search** | Not enough data | Not enough data | | **Mobile** | Not enough data | Not enough data | | **Multi-Language Support** | Not enough data | Not enough data | #### Administration | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Moderation** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Splashtop Remote Access** | N/A | N/A | | **Syncro** | 7.4/10 | 306 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Device Management** | Not enough data | 8.9 (290 reviews) | | **Asset Management** | Not enough data | 8.7 (49 reviews) | | **ITIL Policy Compliance** | Not enough data | 8.0 (33 reviews) | #### Monitoring and Management | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Remote Monitoring** | Not enough data | 8.9 (284 reviews) | | **Asset Tracking** | Not enough data | 8.5 (279 reviews) | | **Application Deployment** | Not enough data | 8.3 (274 reviews) | | **Patch Management** | Not enough data | 8.2 (282 reviews) | | **Asset Tracking** | Not enough data | 8.9 (41 reviews) | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Workflow Management** | Not enough data | 8.8 (45 reviews) | #### Service Management | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Remote Access** | Not enough data | 8.7 (279 reviews) | | **Service Management (Issue Prioritization)** | Not enough data | 8.1 (34 reviews) | | **Ticketing** | Not enough data | 8.8 (56 reviews) | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Autonomous Task Execution** | Not enough data | 5.6 (27 reviews) | | **Multi-step Planning** | Not enough data | 5.3 (26 reviews) | | **Cross-system Integration** | Not enough data | 5.9 (28 reviews) | | **Adaptive Learning** | Not enough data | 5.4 (27 reviews) | | **Natural Language Interaction** | Not enough data | 5.1 (26 reviews) | | **Proactive Assistance** | Not enough data | 5.0 (26 reviews) | | **Decision Making** | Not enough data | 5.1 (26 reviews) | ### Screen Sharing | Product | Score | Reviews | |---|---|---| | **Splashtop Remote Access** | 8.1/10 | 29 | | **Syncro** | N/A | N/A | #### Presenter Tools | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Live Preview** | 8.7 (22 reviews) | Not enough data | | **Notifications Blocker** | 8.0 (22 reviews) | Not enough data | | **Remote Control** | 9.7 (25 reviews) | Not enough data | | **Switch Presenter** | 8.0 (22 reviews) | Not enough data | #### Conferencing Options | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Group Live Chat** | 7.4 (22 reviews) | Not enough data | | **Audio Conferencing** | 7.4 (21 reviews) | Not enough data | | **Video Conferencing** | Feature Not Available | Not enough data | #### Application Tools | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Password Protection** | 8.6 (24 reviews) | Not enough data | | **Recording** | 8.3 (23 reviews) | Not enough data | | **In-Browser Application** | 9.0 (24 reviews) | Not enough data | #### Agentic AI - Screen Sharing | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Decision Making** | 5.6 (6 reviews) | Not enough data | ### Professional Services Automation | Product | Score | Reviews | |---|---|---| | **Splashtop Remote Access** | N/A | N/A | | **Syncro** | 6.5/10 | 175 | #### Customer Management | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Customer Profiles** | Not enough data | 8.4 (157 reviews) | | **Sales** | Not enough data | 7.0 (147 reviews) | | **Marketing** | Not enough data | 6.2 (145 reviews) | | **Client Portal** | Not enough data | 7.4 (154 reviews) | #### Project Management | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Project Planning** | Not enough data | 6.1 (148 reviews) | | **Project Tracking** | Not enough data | 6.2 (149 reviews) | | **Resource Definition** | Not enough data | 6.5 (145 reviews) | | **Resource Management** | Not enough data | 6.6 (144 reviews) | #### Accounting | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Revenue Recognition** | Not enough data | 6.9 (145 reviews) | | **Invoice Management** | Not enough data | 7.7 (155 reviews) | | **Payments** | Not enough data | 7.2 (153 reviews) | | **Project Accounting** | Not enough data | 6.3 (139 reviews) | | **Budget Tracking** | Not enough data | 6.1 (137 reviews) | #### Portfolio Management | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Portfolio Definition** | Not enough data | 6.3 (137 reviews) | | **Portfolio Performance** | Not enough data | 6.2 (136 reviews) | | **Risk** | Not enough data | 6.3 (138 reviews) | | **Portfolio Mix** | Not enough data | 6.1 (134 reviews) | #### Analytics | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Forecasting** | Not enough data | 6.2 (133 reviews) | | **Reporting** | Not enough data | 7.3 (149 reviews) | | **KPIs** | Not enough data | 6.6 (134 reviews) | #### Administration | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Standard Integrations** | Not enough data | 7.5 (152 reviews) | | **Workflow** | Not enough data | 7.3 (147 reviews) | | **Access Management** | Not enough data | 8.0 (147 reviews) | #### Platform | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **APIs** | Not enough data | 7.7 (143 reviews) | | **Internationalization** | Not enough data | 7.0 (132 reviews) | | **Performance and Reliability** | Not enough data | 8.9 (149 reviews) | | **Mobile** | Not enough data | 6.8 (143 reviews) | | **Offline Access** | Not enough data | 5.0 (134 reviews) | #### Generative AI | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **AI Text Generation** | Not enough data | 5.2 (52 reviews) | | **AI Text Summarization** | Not enough data | 5.1 (50 reviews) | #### Artificial Intelligence - Professional Services Automation | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Predictive Forecasting** | Not enough data | 4.9 (13 reviews) | | **Smart task suggestions** | Not enough data | 4.8 (14 reviews) | | **Automated workflows** | Not enough data | 5.8 (16 reviews) | #### Agentic AI - Professional Services Automation | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Adaptive Learning** | Not enough data | 5.2 (14 reviews) | | **Proactive Assistance** | Not enough data | 5.1 (13 reviews) | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Splashtop Remote Access** | 8.1/10 | 76 | | **Syncro** | 7.6/10 | 221 | #### Administration | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Screen Sharing** | 9.1 (72 reviews) | 8.4 (203 reviews) | | **File Sharing** | 8.9 (73 reviews) | 8.4 (199 reviews) | | **Session Recording** | 8.0 (67 reviews) | 7.2 (181 reviews) | | **Unattended Remote Access** | 9.3 (71 reviews) | 9.0 (207 reviews) | | **Multi - Session Handling** | 8.4 (68 reviews) | 8.2 (196 reviews) | | **Multi-Monitor Support** | 8.9 (73 reviews) | 8.1 (200 reviews) | #### Maintenance | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Remote Reboot** | 8.3 (70 reviews) | 8.9 (213 reviews) | | **Remote Printing** | 8.4 (65 reviews) | 7.6 (174 reviews) | #### Communication | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Text Chat** | 8.5 (68 reviews) | 8.0 (191 reviews) | | **VoIP** | 6.2 (64 reviews) | 5.1 (162 reviews) | | **Video Conference Call** | 6.1 (64 reviews) | 5.0 (163 reviews) | | **Screen Annotations** | 6.8 (65 reviews) | 6.2 (169 reviews) | #### Security | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Data Encryption** | 8.3 (66 reviews) | 7.9 (175 reviews) | | **Compliance** | 8.2 (65 reviews) | 8.0 (179 reviews) | #### Device Support | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Mobile Device Access** | 8.2 (70 reviews) | 6.6 (179 reviews) | | **Multi-Platform Support** | 8.4 (73 reviews) | 7.8 (186 reviews) | | **Cross-Platform** | 8.4 (71 reviews) | 7.7 (190 reviews) | #### Performance | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Reporting** | 8.3 (67 reviews) | 7.9 (201 reviews) | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Splashtop Remote Access** | N/A | N/A | | **Syncro** | 5.6/10 | 85 | #### Generative AI | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **AI Text Summarization** | Not enough data | 5.6 (85 reviews) | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Splashtop Remote Access** | N/A | N/A | | **Syncro** | N/A | N/A | #### System Control | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **Splashtop Remote Access** | 8.9/10 | 304 | | **Syncro** | 8.2/10 | 210 | #### Administration | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Usage Information** | 9.0 (217 reviews) | 8.4 (189 reviews) | | **Integrations** | 8.9 (157 reviews) | 8.6 (197 reviews) | | **Diagnostics** | Feature Not Available | 8.5 (198 reviews) | | **Session Recording** | 8.3 (146 reviews) | 7.0 (172 reviews) | | **Session Transfer** | 8.5 (151 reviews) | 7.3 (163 reviews) | | **Unattended Access** | 9.3 (228 reviews) | 9.2 (196 reviews) | | **File Sharing** | 9.2 (226 reviews) | 8.5 (189 reviews) | #### Platform | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Cross-Platform Access** | 9.3 (217 reviews) | 8.0 (188 reviews) | | **Mobile Device Access** | 8.7 (205 reviews) | Feature Not Available | | **Applications Management** | Feature Not Available | 8.0 (188 reviews) | | **Remote Device Control** | 9.5 (256 reviews) | Feature Not Available | #### Security | Feature | Splashtop Remote Access | Syncro | |---|---|---| | **Remote Wipe** | 7.9 (125 reviews) | Feature Not Available | | **Device Management** | 8.9 (190 reviews) | Feature Not Available | | **Device Enrollment** | 8.9 (176 reviews) | Feature Not Available | --- ## Categories **Shared Categories (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support) **Unique to Splashtop Remote Access (1):** [Screen Sharing Software](https://www.g2.com/categories/screen-sharing) **Unique to Syncro (3):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) --- ## Reviewer Demographics ### By Company Size | Segment | Splashtop Remote Access | Syncro | |---|---|---| | **Small-Business** | 82.4% | 89.8% | | **Mid-Market** | 15.3% | 9.1% | | **Enterprise** | 2.2% | 1.1% | ### By Industry #### Splashtop Remote Access - **Accounting:** 10.4% - **Information Technology and Services:** 10.0% - **Computer Software:** 4.3% - **Hospital & Health Care:** 3.7% - **Retail:** 3.5% - **Construction:** 3.3% - **Medical Practice:** 3.3% - **Computer & Network Security:** 3.3% - **Non-Profit Organization Management:** 2.9% - **Law Practice:** 2.4% - **Other:** 53.1% #### Syncro - **Information Technology and Services:** 53.6% - **Computer & Network Security:** 25.3% - **Computer Networking:** 3.4% - **Consulting:** 1.6% - **Computer Hardware:** 1.6% - **Accounting:** 1.0% - **Computer Software:** 1.0% - **Telecommunications:** 0.8% - **Primary/Secondary Education:** 0.8% - **Construction:** 0.8% - **Other:** 10.2% --- ## Alternatives ### Alternatives to Splashtop Remote Access - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3958 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1091 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (638 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews) - [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (467 reviews) - [Getscreen.me](https://www.g2.com/products/getscreen-me/reviews) — 4.8/5 stars (264 reviews) ### Alternatives to Syncro - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1143 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) — 4.5/5 stars (133 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3958 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (348 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1038 reviews) --- ## Top Discussions ### Splashtop Remote Access - Title: [How do I print from my clients computer to my printer](https://www.g2.com/discussions/how-do-i-print-from-my-clients-computer-to-my-printer) — 3 comments, 1 upvote > **Top comment:** "https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINT" - Title: [What is the network traffic like for the streamers?](https://www.g2.com/discussions/what-is-the-network-traffic-like-for-the-streamers) — 2 comments, 1 upvote > **Top comment:** "Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have..." - Title: [What does the Splashtop app do?](https://www.g2.com/discussions/what-does-the-splashtop-app-do) — 1 comment > **Top comment:** "I use the Splashtop app every day to access computers remotely. It works nearly flawlessly and it is a huge convenience to have. I use it mostly from my..." - Title: [How does splashtop business work?](https://www.g2.com/discussions/how-does-splashtop-business-work) — 1 comment > **Top comment:** "Splashtop allows you to sign into your desktop from any remote location and work just like you are sitting at your desk. The Splashtop Business version..." - Title: [How do I restart streamer without reboot the machine? Intel i5 computer running Ubuntu 18.04](https://www.g2.com/discussions/37383-how-do-i-restart-streamer-without-reboot-the-machine-intel-i5-computer-running-ubuntu-18-04) — 1 comment, 1 upvote > **Top comment:** "Streamer can be restarted with the commands in the Business app. You can send a remote restart to the streamer on a connected station. Note that is Linux I..." ### Syncro - Title: [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) — 3 comments > **Top comment:** "It helps me manage my customers computer assets, track support tickets and send invoices to the customers that I provide IT support to. " - Title: [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) — 1 comment > **Top comment:** "Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the..." - Title: [What is Synchro Pro?](https://www.g2.com/discussions/what-is-synchro-pro) — 1 comment > **Top comment:** "The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/splashtop-remote-access-vs-syncro)