Compare Splashtop Remote Access and Splashtop Remote Support 
At a Glance
Market Segments
Small-Business (82.4% of reviews)
Small-Business (60.6% of reviews)
Entry-Level Pricing
$8.25 1 User Per Month
Starting at $22.00 1 Concurrent technician seat
Splashtop Remote Access
Star Rating
(509)4.8 out of 5
Market Segments
Small-Business (82.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSplashtop Remote Support
Star Rating
(251)4.8 out of 5
Market Segments
Small-Business (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Splashtop Remote Access excels in multi-monitor support, allowing users to seamlessly connect to multiple screens. One user highlighted the ability to have three screens open at once, making it feel like they are in the office, which enhances productivity.
- Users say that Splashtop Remote Support offers a smooth and easy deployment process, particularly for PCs. Reviewers appreciate the straightforward setup and the ability to modify user access easily, which is crucial for teams that need to adapt quickly.
- According to verified reviews, both products receive high marks for ease of use, but Splashtop Remote Access slightly edges out with a score that reflects its intuitive interface. Users have noted that it mirrors their existing systems well, making transitions seamless.
- Reviewers mention that Splashtop Remote Support is particularly valued for its cost-effectiveness, with one user stating it saves them over half of what they were previously paying for another service. This makes it an attractive option for small businesses looking to manage costs.
- G2 reviewers highlight that while both products are strong in file sharing, Splashtop Remote Support has a slight advantage, with users noting its robust options for sharing files during remote sessions, which is essential for collaborative work.
- Users report that Splashtop Remote Access shines in unattended remote access, with a high satisfaction score reflecting its reliability. This feature allows users to connect to their workstations without needing someone on the other end, which is a significant time-saver.
Pricing
Entry-Level Pricing
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Splashtop Remote Support
Splashtop Remote Support
Starting at $22.00
1 Concurrent technician seat
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management
Free Trial
Splashtop Remote Access
Free Trial is available
Splashtop Remote Support
Free Trial is available
Ratings
Meets Requirements
9.6
409
9.5
199
Ease of Use
9.7
413
9.5
199
Ease of Setup
9.3
296
9.5
170
Ease of Admin
9.5
246
9.4
156
Quality of Support
9.3
273
9.3
161
Has the product been a good partner in doing business?
9.6
229
9.5
150
Product Direction (% positive)
9.1
391
9.3
187
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.7
22
Not enough data
8.0
22
Not enough data
9.7
25
Not enough data
8.0
22
Not enough data
Conferencing Options
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Not enough data
Application Tools
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Not enough data
Agentic AI - Screen Sharing
5.6
6
Not enough data
Administration
9.1
73
9.4
70
8.9
74
8.9
63
8.0
67
8.6
60
9.3
72
9.2
67
8.4
68
8.7
59
8.9
74
9.1
67
Maintenance
8.4
71
8.7
60
8.4
65
7.9
52
Communication
8.5
68
8.7
58
6.2
64
5.8
48
6.1
64
5.3
46
6.8
65
6.9
49
Security
8.3
66
8.6
57
8.2
65
8.5
56
Device Support
8.2
70
8.7
57
8.4
73
9.1
58
8.4
71
8.8
58
Performance
8.3
67
7.9
51
Generative AI
Not enough data
Feature Not Available
Incident Management
Not enough data
Feature Not Available
Not enough data
6.6
18
Not enough data
6.9
17
Not enough data
8.1
25
Not enough data
Feature Not Available
Reporting
Not enough data
8.0
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access & Usability
Not enough data
8.8
50
Not enough data
Feature Not Available
Not enough data
7.0
19
Not enough data
7.7
19
Agentic AI - Service Desk
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
8.3
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.5
8
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
217
Not enough data
8.9
157
Not enough data
Feature Not Available
Not enough data
8.3
146
Not enough data
8.5
151
Not enough data
9.3
229
Not enough data
9.2
227
Not enough data
Platform
9.3
217
Not enough data
8.7
205
Not enough data
Feature Not Available
Not enough data
9.5
257
Not enough data
Security
7.9
125
Not enough data
8.9
190
Not enough data
8.9
176
Not enough data
Categories
Categories
Shared Categories
Splashtop Remote Access and Splashtop Remote Support are categorized as Remote Support
Reviews
Reviewers' Company Size
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
10.4%
Information Technology and Services
10.0%
Computer Software
4.3%
Hospital & Health Care
3.7%
Retail
3.5%
Other
68.2%
Information Technology and Services
23.6%
Computer Software
7.4%
Computer & Network Security
7.0%
Construction
3.9%
Accounting
3.5%
Other
54.6%
Discussions
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
Splashtop Remote Support has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
