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At a Glance
Market Segments
Small-Business (84.2% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
$8.25 1 User Per Month
Starting at $24.90
Splashtop Remote Access
Star Rating
(488)4.8 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansTeamViewer
Star Rating
(3,712)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Splashtop Remote Access. Users appreciate its reliable connection quality and the ability to quickly connect to remote devices, which is crucial for effective support work.
- Users say that TeamViewer's features, such as screen sharing and file transfer, are particularly beneficial for remote support. One reviewer highlighted how these features help explain complex issues during support sessions, making it a preferred choice for many.
- According to verified reviews, Splashtop Remote Access shines in its ease of use and ability to handle multiple screens seamlessly. Users have noted that it allows them to connect to multiple monitors effortlessly, creating a familiar work environment even when remote.
- Reviewers mention that while Splashtop Remote Access is user-friendly, it falls short in overall market presence and user satisfaction compared to TeamViewer. The lower G2 Score reflects some users' concerns about its support capabilities and feature set.
- Users highlight TeamViewer's strong security features, which are essential for businesses handling sensitive information. The platform's data encryption and compliance measures are frequently praised, making it a trusted option for many organizations.
- G2 reviewers note that while Splashtop Remote Access is a cost-effective solution with a lower entry price, TeamViewer's comprehensive feature set justifies its higher cost for users who require advanced functionalities and robust support options.
Pricing
Entry-Level Pricing
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Splashtop Remote Access
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.6
395
9.1
2,982
Ease of Use
9.7
399
9.1
3,125
Ease of Setup
9.4
282
9.1
928
Ease of Admin
9.6
238
8.9
677
Quality of Support
9.4
261
8.7
2,560
Has the product been a good partner in doing business?
9.6
221
8.6
634
Product Direction (% positive)
9.1
378
8.7
2,876
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
8.7
22
8.9
864
8.0
22
8.5
787
9.7
24
9.2
936
|
Verified
8.0
22
8.8
835
|
Verified
Conferencing Options
7.4
22
8.7
798
|
Verified
7.4
21
8.7
810
|
Verified
Feature Not Available
8.7
793
|
Verified
Application Tools
8.7
25
8.8
871
|
Verified
8.3
23
8.9
826
|
Verified
9.0
24
8.7
808
|
Verified
Agentic AI - Screen Sharing
5.6
6
7.9
39
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
70
9.2
550
8.9
70
9.1
542
8.0
67
8.9
492
9.3
69
9.0
518
8.4
67
8.9
502
8.8
70
9.0
509
Maintenance
8.3
68
9.0
505
8.4
65
8.9
472
Communication
8.5
68
9.0
502
6.2
64
8.6
448
6.1
64
8.7
451
6.8
65
8.8
472
Security
8.2
65
9.0
464
8.2
65
9.0
469
Device Support
8.2
67
8.9
498
8.4
68
9.1
505
8.3
67
9.1
505
Performance
8.2
66
9.0
476
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
217
8.8
1395
8.9
154
8.7
1306
Feature Not Available
8.6
1302
8.3
146
8.6
1283
8.5
151
8.7
1320
9.3
224
8.7
1393
9.2
221
8.9
1460
Platform
9.3
211
8.9
1407
8.7
202
8.7
1367
Feature Not Available
8.7
1332
9.5
245
9.1
1495
Security
8.0
126
8.6
1194
9.0
190
8.8
1340
8.9
177
8.7
1283
Categories
Categories
Shared Categories
Splashtop Remote Access and TeamViewer are categorized as Screen Sharing, Remote Desktop, and Remote Support
Unique Categories
Splashtop Remote Access has no unique categories
Reviews
Reviewers' Company Size
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
10.5%
Information Technology and Services
9.1%
Computer Software
4.4%
Hospital & Health Care
3.8%
Retail
3.6%
Other
68.6%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Discussions
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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