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Compare Spike and intheloop.io 
Featured Products
At a Glance
Market Segments
Small-Business (77.2% of reviews)
Small-Business (89.5% of reviews)
Entry-Level Pricing
$5.00 1 User Per Month
$30.00 1 user / Per Month
Spike
Star Rating
(261)4.6 out of 5
Market Segments
Small-Business (77.2% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plansintheloop.io
Star Rating
(19)4.9 out of 5
Market Segments
Small-Business (89.5% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 user / Per Month
Browse all 3 pricing plansSpike vs intheloop.io
When assessing the two solutions, reviewers found intheloop.io easier to use and administer. Reviewers also felt that intheloop.io was easier to do business with overall. However reviewers felt that the products are equally easy to set up.
- Reviewers felt that intheloop.io meets the needs of their business better than Spike.
- When comparing quality of ongoing product support, reviewers felt that intheloop.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of intheloop.io over Spike.
Pricing
Entry-Level Pricing
Spike
Pro
$5.00
1 User Per Month
Use Spike's email app with up to 3 email accounts with unified inbox and unlimited search history
- Conversational Email
- Spike AI
- 5 GB storage
intheloop.io
Standard
$30.00
1 user / Per Month
Ideal for operational teams focused on improving customer service efficiency.
- Minimum 5 users
- Includes 10 channels
- Workload management
Free Trial
Spike
Free Trial is available
intheloop.io
Free Trial is available
Ratings
Meets Requirements
8.8
165
9.3
17
Ease of Use
9.3
169
9.4
17
Ease of Setup
9.3
51
9.3
9
Ease of Admin
8.7
34
9.4
8
Quality of Support
9.0
156
10.0
17
Has the product been a good partner in doing business?
8.6
32
10.0
8
Product Direction (% positive)
9.6
155
10.0
14
Features by Category
Ticket and Case Management
Not enough data
9.7
5
|
Verified
Not enough data
10.0
5
|
Verified
Not enough data
10.0
5
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
|
Verified
Not enough data
10.0
5
|
Verified
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
10.0
6
|
Verified
Not enough data
9.7
5
|
Verified
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform
Not enough data
9.0
5
Not enough data
7.7
5
Not enough data
8.0
5
|
Verified
Not enough data
Not enough data
Not enough data
9.0
5
|
Verified
Not enough data
Not enough data
Messenger
9.1
25
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
9.1
25
|
Verified
Not enough data
Channels
8.7
21
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
8.2
20
|
Verified
Not enough data
Customers
8.8
20
|
Verified
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.9
64
Not enough data
9.2
68
Not enough data
8.6
69
Not enough data
Business Instant Messaging
8.8
55
Not enough data
8.4
53
Not enough data
Business Instant Messaging
9.2
67
Not enough data
9.2
62
Not enough data
Feature Not Available
Not enough data
Generative AI - Business Instant Messaging
7.4
9
Not enough data
AI - Business Instant Messaging
6.5
8
Not enough data
6.9
9
Not enough data
6.0
8
Not enough data
5.6
8
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
9.3
7
Not enough data
9.0
7
Not enough data
8.9
6
Not enough data
Formatting
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Content
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Product Type
8.7
5
Not enough data
9.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Inbox Tools
9.5
71
8.9
9
9.0
66
8.8
8
9.2
65
Not enough data
9.2
63
9.3
9
Coordination Tools
8.5
63
6.4
6
8.5
64
Not enough data
8.6
58
8.9
6
Software Options
9.3
68
10.0
10
9.2
69
9.1
9
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
9.1
25
|
Verified
Not enough data
8.6
18
Not enough data
8.7
17
Not enough data
8.8
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Meeting Coordination
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
9.1
27
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
Software Type
9.0
32
|
Verified
Not enough data
9.0
27
|
Verified
Not enough data
8.9
26
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
9.1
25
Not enough data
8.8
27
Not enough data
Shared Calendar
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Accessibility
Feature Not Available
Not enough data
8.8
7
Not enough data
Integration
9.3
26
Not enough data
9.1
24
Not enough data
Feature Not Available
Not enough data
Notifications
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Sorting & Filtering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Management
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.0
10
Not enough data
8.0
11
Not enough data
7.0
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Spike and intheloop.io are categorized as Email Client and Shared Inbox
Unique Categories
Spike is categorized as Business Instant Messaging, Email, Email Management, AI Writing Assistant, Email Encryption, Conversational Marketing, Note-Taking Software, Audio Conferencing, Calendar, and Video Conferencing
intheloop.io is categorized as Help Desk
Reviews
Reviewers' Company Size
Spike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
intheloop.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.2%
Marketing and Advertising
9.2%
Computer Software
8.7%
Higher Education
5.2%
Financial Services
3.1%
Other
61.6%
Management Consulting
10.5%
Cosmetics
10.5%
Warehousing
5.3%
Transportation/Trucking/Railroad
5.3%
Security and Investigations
5.3%
Other
63.2%
Discussions
What platforms is Spike available on?
2 Comments
PD
windows, android, web, ios, macRead more
How much does Spike cost?
2 Comments
PD
there's a free account for personal email. Pro costs $4 a monthRead more
intheloop.io has no discussions with answers
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