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Compare Spike and Webex Suite

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At a Glance
Spike
Spike
Star Rating
(255)4.6 out of 5
Market Segments
Small-Business (77.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plans
Webex Suite
Webex Suite
Star Rating
(18,636)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Webex Suite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Spike. Users appreciate its reliability and ease of use, particularly highlighting the mobile application as one of the most functional for holding meetings on the go.
  • Users say that Spike offers a unique approach to email management by transforming emails into chat-style conversations, which many find to be a refreshing change. This feature makes handling emails feel more straightforward and user-friendly, appealing especially to those who prefer a less formal communication style.
  • According to verified reviews, Webex Suite is praised for its robust video conferencing capabilities, with users noting its effectiveness for scheduling demos and sales conversations. The platform is described as a unified and secure option for meetings, making it a strong choice for businesses that prioritize security and functionality.
  • Reviewers mention that while Spike has a visually appealing interface and excellent presentation features, it may not meet the needs of larger enterprises as effectively as Webex Suite. Spike's focus on small businesses is evident, which could limit its scalability for users in larger organizations.
  • Users highlight that Webex Suite's implementation process is generally smooth, with many finding it easy to manage and set up. This is a significant advantage for teams looking to quickly adopt a reliable communication tool without extensive training.
  • G2 reviewers note that while Spike has a higher star rating, the overall volume of reviews is much lower compared to Webex Suite. This suggests that while some users are very satisfied, the broader user base may not have the same level of confidence in Spike's capabilities, especially in a business context.
Pricing
Entry-Level Pricing
Spike
Pro
$5.00
1 User Per Month
Browse all 3 pricing plans
Webex Suite
Basic Plan
$0.00
Browse all 5 pricing plans
Free Trial
Spike
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
8.8
165
8.9
14,662
Ease of Use
9.3
169
8.7
14,712
Ease of Setup
9.3
51
8.4
2,922
Ease of Admin
8.7
34
8.4
2,601
Quality of Support
9.0
156
8.5
11,729
Has the product been a good partner in doing business?
8.6
32
8.7
2,495
Product Direction (% positive)
9.6
155
7.8
14,121
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.8
28
Not enough data
Messenger
9.1
25
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
9.1
25
|
Verified
Not enough data
Channels
8.7
21
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
8.2
20
|
Verified
Not enough data
Customers
8.8
20
|
Verified
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
1,161
Content Sharing
Not enough data
9.1
983
Not enough data
9.0
964
Not enough data
8.9
942
Collaboration
Not enough data
8.8
900
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
876
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
980
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.8
20
Business Instant MessagingHide 15 FeaturesShow 15 Features
7.9
83
8.4
1,225
Business Instant Messaging
8.9
64
8.6
943
9.2
68
8.8
1047
8.6
69
8.5
960
Business Instant Messaging
8.8
55
8.9
1015
8.4
53
8.9
957
Business Instant Messaging
9.2
67
8.7
904
9.2
62
8.8
964
Feature Not Available
8.7
870
Generative AI - Business Instant Messaging
7.4
9
8.2
55
AI - Business Instant Messaging
6.5
8
8.2
56
6.9
9
8.2
55
6.0
8
8.2
55
5.6
8
7.8
55
Agentic AI - Business Instant Messaging
Not enough data
7.8
37
Not enough data
7.7
36
Not enough data
8.6
94
Visual Tools
Not enough data
8.6
70
Not enough data
8.6
66
Not enough data
8.5
66
Not enough data
8.4
68
Office Customization
Not enough data
8.8
67
Not enough data
8.7
65
Not enough data
8.6
65
Guest Tools
Not enough data
8.5
63
Not enough data
8.7
65
Not enough data
8.7
60
Collaboration Tools
Not enough data
8.6
65
Not enough data
8.9
68
Not enough data
9.0
67
Not enough data
8.8
65
Agentic AI - Virtual Workspaces
Not enough data
7.8
32
Not enough data
7.5
31
9.0
8
Not enough data
Grammar
9.3
7
Not enough data
9.0
7
Not enough data
8.9
6
Not enough data
Formatting
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Content
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Product Type
8.7
5
Not enough data
9.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Collaborative WhiteboardHide 15 FeaturesShow 15 Features
Not enough data
8.7
480
Design Tools
Not enough data
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Communication Tools
Not enough data
8.9
340
Not enough data
9.0
362
Integrations
Not enough data
8.7
292
Not enough data
9.0
360
Software Offering
Not enough data
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Not enough data
8.7
6,230
Presenter Tools
Not enough data
8.9
4899
Not enough data
8.5
4256
|
Verified
Not enough data
8.8
4610
|
Verified
Not enough data
8.9
5123
|
Verified
Conferencing Options
Not enough data
9.0
5266
|
Verified
Not enough data
9.0
5493
|
Verified
Not enough data
9.0
5407
|
Verified
Application Tools
Not enough data
8.8
4348
|
Verified
Not enough data
8.8
4910
|
Verified
Not enough data
8.7
4877
Agentic AI - Screen Sharing
Not enough data
7.6
50
9.7
5
Not enough data
Productivity Tools
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Shared Inbox
Not enough data
Not enough data
Not enough data
Not enough data
9.0
83
Not enough data
Inbox Tools
9.5
71
Not enough data
9.0
66
Not enough data
9.2
65
Not enough data
9.2
63
Not enough data
Coordination Tools
8.5
63
Not enough data
8.5
64
Not enough data
8.6
58
Not enough data
Software Options
9.3
68
Not enough data
9.2
69
Not enough data
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Visual Collaboration PlatformsHide 10 FeaturesShow 10 Features
Not enough data
8.5
46
Collaboration
Not enough data
9.1
34
Not enough data
8.8
35
Not enough data
8.7
34
Not enough data
8.9
34
Hardware
Not enough data
8.6
33
Not enough data
8.5
33
Security
Not enough data
9.1
34
Not enough data
8.8
34
Agentic AI - Visual Collaboration Platforms
Not enough data
7.1
16
Not enough data
7.4
15
8.8
42
8.7
11,716
Collaboration Tools
9.1
25
|
Verified
9.0
10158
|
Verified
8.6
18
9.1
2959
|
Verified
8.7
17
8.8
2641
|
Verified
8.8
27
|
Verified
9.0
3184
|
Verified
Feature Not Available
9.0
3034
Meeting Coordination
8.2
32
|
Verified
8.7
9148
Feature Not Available
8.7
8638
|
Verified
9.1
27
|
Verified
8.7
9010
|
Verified
8.9
24
|
Verified
8.8
3163
|
Verified
Software Type
9.0
32
|
Verified
8.6
7740
|
Verified
9.0
27
|
Verified
8.8
3101
|
Verified
8.9
26
|
Verified
9.0
3248
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
91
Not enough data
7.8
85
Not enough data
7.9
87
9.0
33
Not enough data
Calendar View
9.1
25
Not enough data
8.8
27
Not enough data
Shared Calendar
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Accessibility
Feature Not Available
Not enough data
8.8
7
Not enough data
Integration
9.3
26
Not enough data
9.1
24
Not enough data
Feature Not Available
Not enough data
Notifications
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
8.7
8
Not enough data
Sorting & Filtering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Management
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
7.3
14
Not enough data
Generative AI
7.0
10
Not enough data
8.0
11
Not enough data
7.0
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
60
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Accessibility - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
276
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
242
Not enough data
8.7
228
Not enough data
8.6
209
Not enough data
9.0
256
Not enough data
9.0
257
Not enough data
8.6
146
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
162
Not enough data
8.4
187
Not enough data
8.4
178
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
134
Not enough data
8.6
179
Note-Taking SoftwareHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
197
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
153
Not enough data
9.1
141
Reviews
Reviewers' Company Size
Spike
Spike
Small-Business(50 or fewer emp.)
77.2%
Mid-Market(51-1000 emp.)
13.6%
Enterprise(> 1000 emp.)
9.2%
Webex Suite
Webex Suite
Small-Business(50 or fewer emp.)
18.5%
Mid-Market(51-1000 emp.)
30.8%
Enterprise(> 1000 emp.)
50.6%
Reviewers' Industry
Spike
Spike
Information Technology and Services
12.2%
Marketing and Advertising
9.2%
Computer Software
8.7%
Higher Education
5.2%
Financial Services
3.1%
Other
61.6%
Webex Suite
Webex Suite
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Spike
Spike Alternatives
Google Workspace
Google Workspace
Add Google Workspace
Microsoft Outlook
Outlook
Add Microsoft Outlook
Front
Front
Add Front
Zoho Mail
Zoho Mail
Add Zoho Mail
Webex Suite
Webex Suite Alternatives
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Google Workspace
Google Workspace
Add Google Workspace
Microsoft Teams
Microsoft Teams
Add Microsoft Teams
GoTo Meeting
GoTo Meeting
Add GoTo Meeting
Discussions
Spike
Spike Discussions
What platforms is Spike available on?
2 Comments
Pavan D.
PD
windows, android, web, ios, macRead more
How much does Spike cost?
2 Comments
Pavan D.
PD
there's a free account for personal email. Pro costs $4 a monthRead more
Does it allow customization?
2 Comments
Adam L.
AL
Will it integrate business into the model Read more
Webex Suite
Webex Suite Discussions
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
Kristopher H.
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings Article ID: ng387ab Last Updated: Apr 23, 2019 Product: Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
Daniela L.
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
Mohit B.
MB
I hadnt try this feature to conference a call. But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more