# Sophos Professional Services vs eSentire Comparison

| | Sophos Professional Services | eSentire | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 17 | 287 | 
| **Largest Market Segment** | Mid-Market (56.3% of reviews) | Mid-Market (61.5% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Sophos Professional Services

**Not enough data**

### eSentire

Pros:
- Response Time (29 reviews)
- Customer Support (24 reviews)

Cons:
- Communication Issues (15 reviews)
- Expensive (8 reviews)

---
## Ratings Comparison
| Rating | Sophos Professional Services | eSentire | 
|---|---|---|
  | **Meets Requirements** | Not enough data | 9.2 (204 reviews) | 
  | **Ease of Use** | Not enough data | 8.8 (203 reviews) | 
  | **Ease of Setup** | Not enough data | 8.6 (170 reviews) | 
  | **Ease of Admin** | Not enough data | 8.8 (150 reviews) | 
  | **Quality of Support** | Not enough data | 9.2 (203 reviews) | 
  | **Quality of Work** | 9.2 (12 reviews) | Not enough data | 
  | **Responsiveness** | 9.1 (13 reviews) | 9.7 (30 reviews) | 
  | **Expertise of Team** | 9.4 (14 reviews) | 9.6 (30 reviews) | 
  | **Execution Ability** | 9.0 (13 reviews) | 9.3 (29 reviews) | 
  | **Communication Skills** | 9.2 (13 reviews) | 9.5 (30 reviews) | 
  | **Professionalism** | 9.5 (14 reviews) | 9.9 (30 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (13 reviews) | 9.4 (180 reviews) | 
  | **Product Direction (% positive)** | Not enough data | 9.5 (199 reviews) | 

---
## Pricing

### Sophos Professional Services

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### eSentire

#### Entry-Level Pricing

Plan: Atlas Essentials

Price: Contact Us

Description: Entry level for foundational MDR coverage. Experience Next Level MDR with full SOC and threat hunting expertise, meet compliance mandates and engage with our experts for an annual business review. 

Key Features:
- Threat Intelligence Feed or Network Service with Sensor(s) 
- eSentire Atlas Endpoint Agent  
- Up to 500 Endpoints  

[Browse all 3 editions](https://www.g2.com/products/esentire/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Security and Privacy Services

| Product | Score | Reviews |
|---|---|---|
| **Sophos Professional Services** | N/A | N/A |
| **eSentire** | N/A | N/A |

#### Planning

| Feature | Sophos Professional Services | eSentire | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | Sophos Professional Services | eSentire | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

### Managed Detection and Response (MDR)

| Product | Score | Reviews |
|---|---|---|
| **Sophos Professional Services** | N/A | N/A |
| **eSentire** | 8.8/10 | 150 |

#### Platform Features

| Feature | Sophos Professional Services | eSentire | 
|---|---|---|
| **24/7 support** | Not enough data | 9.5 (144 reviews) | 
| **Proactive report alerts** | Not enough data | 9.3 (147 reviews) | 
| **Application  control** | Not enough data | 8.2 (127 reviews) | 
| **Proactive threat hunting** | Not enough data | 9.1 (136 reviews) | 
| **Rapid response time** | Not enough data | 9.2 (142 reviews) | 
| **Customizeable reports** | Not enough data | 8.3 (130 reviews) | 
| **Managed Services** | Not enough data | 9.2 (52 reviews) | 

#### Automation Capabilities

| Feature | Sophos Professional Services | eSentire | 
|---|---|---|
| **Automated remediation** | Not enough data | 8.6 (130 reviews) | 
| **Automated investigation** | Not enough data | 8.9 (132 reviews) | 
| **AI Agents** | Not enough data | 7.5 (38 reviews) | 

### B2B Services

| Product | Score | Reviews |
|---|---|---|
| **Sophos Professional Services** | N/A | N/A |
| **eSentire** | N/A | N/A |

#### Team Quality

| Feature | Sophos Professional Services | eSentire | 
|---|---|---|
| **Change Management Skills** | Not enough data | Not enough data | 
| **Executive Presence** | Not enough data | Not enough data | 
| **Vertical Expertise** | Not enough data | Not enough data | 
| **Technology Partnerships** | Not enough data | Not enough data | 

---
## Categories

**Unique to Sophos Professional Services (6):** [Data Security Services Providers](https://www.g2.com/categories/data-security-services), [IT Compliance Services Providers](https://www.g2.com/categories/it-compliance-services), [Managed Security Services Providers (MSSPs)](https://www.g2.com/categories/managed-security-services-mssp), [Threat Intelligence Services Providers](https://www.g2.com/categories/threat-intelligence-services), [Vulnerability Assessment Services Providers](https://www.g2.com/categories/vulnerability-assessment-services), [Cybersecurity Consulting Services](https://www.g2.com/categories/cybersecurity-consulting)

**Unique to eSentire (1):** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr)


---
## Reviewer Demographics

### By Company Size

| Segment | Sophos Professional Services | eSentire | 
|---|---|---|
| **Small-Business** | 25.0% | 14.4% | 
| **Mid-Market** | 56.3% | 61.5% | 
| **Enterprise** | 18.8% | 24.1% | 

### By Industry

#### Sophos Professional Services

- **Education Management:** 18.8%
- **Computer & Network Security:** 18.8%
- **Telecommunications:** 6.3%
- **Retail:** 6.3%
- **Medical Practice:** 6.3%
- **Marketing and Advertising:** 6.3%
- **Insurance:** 6.3%
- **Information Technology and Services:** 6.3%
- **Information Services:** 6.3%
- **Computer Software:** 6.3%
- **Other:** 12.5%

#### eSentire

- **Financial Services:** 22.6%
- **Legal Services:** 11.7%
- **Information Technology and Services:** 8.3%
- **Investment Management:** 6.0%
- **Hospital & Health Care:** 4.5%
- **Law Practice:** 4.5%
- **Manufacturing:** 3.4%
- **Insurance:** 3.4%
- **Real Estate:** 2.6%
- **Accounting:** 1.9%
- **Other:** 31.2%

---
## Alternatives

### Alternatives to Sophos Professional Services

- [Cisco Security Services](https://www.g2.com/products/cisco-security-services/reviews) — 4.4/5 stars (13 reviews)
- [Insight Assurance](https://www.g2.com/products/insight-assurance/reviews) — 4.8/5 stars (132 reviews)
- [SHI](https://www.g2.com/products/shi/reviews) — 4.7/5 stars (119 reviews)
- [OneNeck IT Solutions](https://www.g2.com/products/oneneck-it-solutions/reviews) — 4.6/5 stars (26 reviews)
- [Johanson Group](https://www.g2.com/products/johanson-group/reviews) — 4.9/5 stars (104 reviews)
- [RSA Services](https://www.g2.com/products/rsa-services/reviews) — 4.6/5 stars (45 reviews)
- [Cybriant](https://www.g2.com/products/cybriant/reviews) — 4.7/5 stars (34 reviews)
- [Atom Assurances Services](https://www.g2.com/products/atom-assurances-services/reviews) — 4.7/5 stars (80 reviews)
- [7 Layer Solutions](https://www.g2.com/products/7-layer-solutions-inc-7-layer-solutions/reviews) — 4.8/5 stars (71 reviews)
- [A-LIGN](https://www.g2.com/products/a-lign/reviews) — 4.7/5 stars (69 reviews)

### Alternatives to eSentire

- [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) — 4.7/5 stars (279 reviews)
- [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) — 4.7/5 stars (504 reviews)
- [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) — 4.7/5 stars (258 reviews)
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.9/5 stars (885 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (427 reviews)
- [Cynet](https://www.g2.com/products/cynet/reviews) — 4.7/5 stars (251 reviews)
- [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1084 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1380 reviews)
- [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (971 reviews)
- [Rapid7 Managed Detection and Response Services](https://www.g2.com/products/rapid7-managed-detection-and-response-services/reviews) — 4.4/5 stars (8 reviews)

---
## Top Discussions

### Sophos Professional Services

No discussions available for this product.

### eSentire

- Title: [What is managed detection and response?](https://www.g2.com/discussions/what-is-managed-detection-and-response) — 2 comments
  > **Top comment:** "Multi signal treat detection and mitigation "
- Title: [What is MDR managed detection and response?](https://www.g2.com/discussions/what-is-mdr-managed-detection-and-response) — 2 comments
  > **Top comment:** "MDR (managed detection and response) is a method or service whereas a third party vendor installs a monitoring solution to detect any malicious code or..."
- Title: [What does MDR mean?](https://www.g2.com/discussions/what-does-mdr-mean) — 1 comment
  > **Top comment:** "Managed Detection Response"
- Title: [What is managed detection and response?](https://www.g2.com/discussions/esentire-what-is-managed-detection-and-response) — 1 comment
  > **Top comment:** "Managed Detection and Response (MDR) Explained

When a threat actor targets your organization to gain access in your environment and deploy a crippling..."
- Title: [How does eSentire work?](https://www.g2.com/discussions/how-does-esentire-work) — 1 comment
  > **Top comment:** "Not all MDR is created equal. eSentire is the Authority in Managed Detection and Response, protecting the critical data and applications of 1200+..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sophos-professional-services-vs-esentire)