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Compare SOPHeroes and Scribe 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (51.8% of reviews)
Entry-Level Pricing
No pricing available
Free
SOPHeroes
Star Rating
(12)4.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SOPHeroesScribe
Star Rating
(688)4.8 out of 5
Market Segments
Small-Business (51.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Scribe excels in ease of use with a score of 9.5, making it a preferred choice for small businesses looking for a straightforward solution. In contrast, SOPHeroes has a lower ease of use score of 8.1, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that Scribe's screen capture feature is highly rated at 9.6, allowing for seamless documentation creation. On the other hand, users on G2 note that SOPHeroes' screen record feature, rated at 7.4, lacks some advanced functionalities that Scribe offers.
- G2 users highlight Scribe's robust quality of support, scoring 9.4, which is often praised for its responsiveness and helpfulness. Conversely, SOPHeroes, with a support score of 8.6, has received feedback indicating that response times could be improved.
- Users say that Scribe's document upload feature, rated at 8.3, is user-friendly and integrates well with existing workflows. In comparison, SOPHeroes' document upload functionality is less favored, with some users reporting limitations in file types supported.
- Reviewers mention that Scribe's analytics capabilities, scoring 8.3, provide valuable insights into user engagement and content effectiveness. SOPHeroes, with a lower score of 7.7, is noted for lacking some depth in its analytics features, which may hinder data-driven decision-making.
- Users report that Scribe's desktop application is highly rated at 9.1, offering a seamless experience for users who prefer working on a desktop. In contrast, SOPHeroes' mobile application, rated at 8.3, is often highlighted as more versatile, catering to users who need access on the go.
Pricing
Entry-Level Pricing
SOPHeroes
No pricing availableScribe
Basic
Free
Create and share step-by-step documentation for any process from your browser.
- Works with any web app
- Quick customization
- Shareable with link & embed
Free Trial
SOPHeroes
No trial information availableScribe
Free Trial is available
Ratings
Meets Requirements
8.6
7
9.2
615
Ease of Use
8.1
7
9.4
623
Ease of Setup
Not enough data
9.5
573
Ease of Admin
Not enough data
9.4
284
Quality of Support
8.6
7
9.3
309
Has the product been a good partner in doing business?
Not enough data
9.4
263
Product Direction (% positive)
10.0
8
9.5
602
Features by Category
Guide Options
Not enough data
8.2
413
Not enough data
8.5
409
Not enough data
7.7
403
Not enough data
7.8
406
Not enough data
8.2
399
Guide Tools
Not enough data
8.0
395
Not enough data
8.3
399
Not enough data
8.6
408
Not enough data
7.9
387
Access Options
Not enough data
7.1
368
Not enough data
7.6
372
Not enough data
8.0
375
Platform Basics
Not enough data
9.6
388
Not enough data
Feature Not Available
Not enough data
8.7
377
Platform Content
Not enough data
8.4
193
Not enough data
8.1
368
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.7
371
Not enough data
8.4
357
Agentic AI - Screen and Video Capture
Not enough data
7.8
127
Task Tracking
8.0
5
8.0
328
7.7
5
7.5
321
8.1
6
8.1
324
Checklist Options
8.6
6
Feature Not Available
7.8
6
7.5
312
7.8
6
8.5
328
Software Availability
7.8
6
7.8
326
7.3
5
8.5
324
8.3
6
7.0
311
9.2
6
9.1
338
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SOPHeroes and Scribe are categorized as Standard Operating Procedures
Unique Categories
SOPHeroes has no unique categories
Scribe is categorized as Work Instructions and Screen and Video Capture
Reviews
Reviewers' Company Size
SOPHeroes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Networking
16.7%
Research
8.3%
Real Estate
8.3%
Oil & Energy
8.3%
Non-Profit Organization Management
8.3%
Other
50.0%
Computer Software
8.8%
Information Technology and Services
7.9%
Financial Services
4.6%
Accounting
4.5%
Non-Profit Organization Management
4.0%
Other
70.2%
Discussions
SOPHeroes has no discussions with answers
Scribe has no discussions with answers
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