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Compare Sonetel and Zadarma Cloud PBX 
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At a Glance
Market Segments
Small-Business (85.0% of reviews)
Small-Business (90.9% of reviews)
Entry-Level Pricing
No pricing available
$79.00 Per Month
Sonetel
Star Rating
(21)4.4 out of 5
Market Segments
Small-Business (85.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SonetelZadarma Cloud PBX
Star Rating
(11)3.8 out of 5
Market Segments
Small-Business (90.9% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Sonetel excels in quality of support, with a score of 8.5, while users report that Zadarma Cloud PBX struggles in this area, receiving a low score of 4.7. This indicates that Sonetel may provide more reliable assistance when users encounter issues.
- Users on G2 mention that Sonetel has a higher ease of use rating at 8.3 compared to Zadarma's 6.9, suggesting that Sonetel's interface and user experience are more intuitive for everyday users.
- Reviewers mention that Sonetel's product direction is rated positively at 8.7, indicating a strong vision for future updates and features, whereas Zadarma's score of 4.2 suggests uncertainty about its future development.
- G2 users report that Sonetel's automated attendants feature is rated at 7.3, which is slightly lower than Zadarma's 7.7, indicating that while both products offer this feature, Zadarma may have a slight edge in functionality.
- Users say that Sonetel's hold music feature scores 7.8, which is a notable strength, while Zadarma lacks a comparable score in this area, suggesting that Sonetel may provide a more pleasant experience during call waiting times.
- Reviewers mention that both products have similar scores for desk-to-desk calls, with Sonetel at 6.7 and Zadarma at 7.2, indicating that while they are comparable, Zadarma may offer a slightly better experience for this specific feature.
Pricing
Entry-Level Pricing
Sonetel
No pricing availableZadarma Cloud PBX
Corporation - US/Canada
$79.00
Per Month
Per 20 users.
- Unlimited calls to the USA and Canada
- 8 virtual phone numbers, including two toll-free numbers
- Cloud storage
Free Trial
Sonetel
No trial information availableZadarma Cloud PBX
Free Trial is available
Ratings
Meets Requirements
8.2
11
6.9
7
Ease of Use
8.3
11
7.4
7
Ease of Setup
8.3
8
7.3
5
Ease of Admin
8.3
8
Not enough data
Quality of Support
8.5
11
5.5
7
Has the product been a good partner in doing business?
7.7
8
Not enough data
Product Direction (% positive)
8.7
9
5.0
7
Features by Category
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
7.6
7
Not enough data
4.3
5
Not enough data
6.4
6
Not enough data
5.0
5
Not enough data
5.6
6
Not enough data
6.2
7
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
6.1
6
Not enough data
6.4
6
Not enough data
6.0
5
Advanced Features
Not enough data
7.4
7
Not enough data
7.2
6
Not enough data
7.5
6
Categories
Categories
Shared Categories
Sonetel and Zadarma Cloud PBX share no categories
Unique Categories
Sonetel is categorized as Other Office
Zadarma Cloud PBX is categorized as VoIP Providers and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Sonetel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zadarma Cloud PBX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Internet
10.0%
Hospital & Health Care
10.0%
Translation and Localization
5.0%
Telecommunications
5.0%
Retail
5.0%
Other
65.0%
Information Technology and Services
18.2%
Writing and Editing
9.1%
Venture Capital & Private Equity
9.1%
Retail
9.1%
Music
9.1%
Other
45.5%
Alternatives
Discussions
Sonetel has no discussions with answers
What is PBX Zadarma?
1 Comment
Official Response from Zadarma Cloud PBX
Zadarma's cloud PBX - centralised communication solution for your business.
Virtual Zadarma PBX will help your business stay in touch 24/7. Regardless of...Read more
What are some features of a PBX?
1 Comment
Official Response from Zadarma Cloud PBX
I can explain the PBX common features on Zadarma PBX example. Zadarma PBX offers:
1. Call recording and call transfer with call performance statistics. 2....Read more
Zadarma Cloud PBX has no more discussions with answers
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