# Sonar vs Twilio Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Twilio excels in overall reliability and scalability, with users highlighting its **well-documented APIs** and **easy integration** for messaging and notifications. Many users appreciate how quickly they can implement SMS features into their applications.
- **Users say** that Sonar stands out for its **user-friendly interface** , making it easy for teams to adopt without extensive training. Reviewers have noted that customers respond better to SMS than phone calls, enhancing communication efficiency.
- **According to verified reviews** , Twilio's implementation process is often described as **smooth and straightforward** , with one user mentioning that the setup was simpler than expected. This ease of setup is a significant advantage for businesses looking to get started quickly.
- **Reviewers mention** that while Sonar offers a great user experience, it has fewer recent reviews compared to Twilio, which may indicate a smaller user base or less frequent updates. This could affect the perception of its ongoing support and feature enhancements.
- **G2 reviewers highlight** that Twilio has a larger market presence, particularly among small businesses, which may provide a more robust community and resource pool for troubleshooting and best practices compared to Sonar's focus on enterprise clients.
- **Users report** that Sonar's customer support is highly responsive, with many praising the helpfulness of their representatives. This level of support can be crucial for businesses that require quick resolutions to issues, especially in a fast-paced environment.



| | Sonar | Twilio | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 111 | 522 | 
| **Largest Market Segment** | Enterprise (64.0% of reviews) | Small-Business (51.6% of reviews) | 
| **Entry Level Price** | Contact Us Per Month | No pricing available | 

---
## Top Pros & Cons

### Sonar

**Not enough data**

### Twilio

Pros:
- Ease of Use (40 reviews)
- Easy Integrations (30 reviews)

Cons:
- Expensive (26 reviews)
- Poor Customer Support (23 reviews)

---
## Ratings Comparison
| Rating | Sonar | Twilio | 
|---|---|---|
  | **Meets Requirements** | 8.7 (101 reviews) | 8.7 (377 reviews) | 
  | **Ease of Use** | 8.9 (101 reviews) | 8.2 (386 reviews) | 
  | **Ease of Setup** | 9.1 (35 reviews) | 7.7 (225 reviews) | 
  | **Ease of Admin** | 9.2 (35 reviews) | 7.9 (199 reviews) | 
  | **Quality of Support** | 8.8 (87 reviews) | 7.8 (343 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (38 reviews) | 8.0 (190 reviews) | 
  | **Product Direction (% positive)** | 8.6 (100 reviews) | 8.3 (364 reviews) | 

---
## Pricing

### Sonar

#### Entry-Level Pricing

Plan: Marchex Sonar Core

Price: Contact Us Per Month

Description: Our standard package for sales, marketers, operations and support. 

Key Features:
- Mass message campaigns
- CRM integrations
- Canned responses

[Browse all 2 editions](https://www.g2.com/products/sonar/pricing)

#### Free Trial

No

### Twilio

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Sonar** | 8.4/10 | 35 |
| **Twilio** | N/A | N/A |

#### Messenger

| Feature | Sonar | Twilio | 
|---|---|---|
| **Sequencing** | 8.3 (26 reviews) ✓ Verified | Not enough data | 
| **AI** | 8.3 (22 reviews) ✓ Verified | Not enough data | 
| **Live Chat** | 8.6 (25 reviews) ✓ Verified | Not enough data | 
| **Customization Interface** | 8.1 (26 reviews) ✓ Verified | Not enough data | 

#### Channels

| Feature | Sonar | Twilio | 
|---|---|---|
| **Social Media** | 8.0 (21 reviews) ✓ Verified | Not enough data | 
| **Website** | 8.0 (24 reviews) ✓ Verified | Not enough data | 
| **Text Message (SMS)** | 9.0 (32 reviews) ✓ Verified | Not enough data | 
| **Voice Assistants** | Not enough data | Not enough data | 
| **Other** | 8.3 (19 reviews) ✓ Verified | Not enough data | 

#### Customers

| Feature | Sonar | Twilio | 
|---|---|---|
| **Targeting** | 8.8 (25 reviews) ✓ Verified | Not enough data | 
| **Profiles** | 8.1 (25 reviews) ✓ Verified | Not enough data | 
| **Analytics** | 8.1 (23 reviews) ✓ Verified | Not enough data | 
| **Lead Gathering** | 8.2 (21 reviews) ✓ Verified | Not enough data | 
| **Sales Conversion** | 8.9 (28 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Sonar | Twilio | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Sonar** | N/A | N/A |
| **Twilio** | N/A | N/A |

#### Lead Generation

| Feature | Sonar | Twilio | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Sonar** | N/A | N/A |
| **Twilio** | N/A | N/A |

#### Integrated Workflows

| Feature | Sonar | Twilio | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Email Tracking/Automation** | Not enough data | Not enough data | 
| **Calls and Voice** | Not enough data | Not enough data | 
| **Other Outreach Options ** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Shared Records** | Not enough data | Not enough data | 

#### Repeatability and Reportability

| Feature | Sonar | Twilio | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Workflow Performance** | Not enough data | Not enough data | 
| **Sales Coaching and Insights** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 

#### AI and Automation

| Feature | Sonar | Twilio | 
|---|---|---|
| **Lead Prioritization** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Best Time of Day Scheduling** | Not enough data | Not enough data | 
| **Buyer Intelligence** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Sonar | Twilio | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Sonar | Twilio | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Sonar** | 9.1/10 | 35 |
| **Twilio** | N/A | N/A |

#### Text Messaging

| Feature | Sonar | Twilio | 
|---|---|---|
| **Bulk SMS** | 9.1 (27 reviews) ✓ Verified | Not enough data | 
| **Two-Way Text Messaging** | 9.3 (32 reviews) ✓ Verified | Not enough data | 
| **Text Scheduler** | 9.2 (24 reviews) ✓ Verified | Not enough data | 
| **Automatic Replies** | 9.1 (23 reviews) ✓ Verified | Not enough data | 
| **Automatic URL Shortening** | 8.8 (22 reviews) ✓ Verified | Not enough data | 
| **MMS Marketing** | 9.1 (20 reviews) ✓ Verified | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Transactional SMS** | Not enough data | Not enough data | 

#### SMS Platform

| Feature | Sonar | Twilio | 
|---|---|---|
| **Reporting** | 8.5 (24 reviews) ✓ Verified | Not enough data | 
| **Automation** | 9.3 (20 reviews) ✓ Verified | Not enough data | 
| **White Label** | Not enough data | Not enough data | 
| **Text-to-Landline** | Not enough data | Not enough data | 
| **Short Codes** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 

#### Agentic AI - SMS Marketing

| Feature | Sonar | Twilio | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Communication Platform as a Service (CPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Sonar** | N/A | N/A |
| **Twilio** | 7.8/10 | 133 |

#### Functionality

| Feature | Sonar | Twilio | 
|---|---|---|
| **Ease Of Integration** | Not enough data | 8.1 (117 reviews) ✓ Verified | 
| **API Call Speed** | Not enough data | 8.3 (104 reviews) ✓ Verified | 
| **Communication Varieties** | Not enough data | 8.3 (112 reviews) ✓ Verified | 

#### Support

| Feature | Sonar | Twilio | 
|---|---|---|
| **Documentation** | Not enough data | 7.5 (108 reviews) ✓ Verified | 
| **Community Support** | Not enough data | Feature Not Available | 
| **Professional Support** | Not enough data | 6.8 (113 reviews) ✓ Verified | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Sonar** | N/A | N/A |
| **Twilio** | N/A | N/A |

#### Lead Monitoring

| Feature | Sonar | Twilio | 
|---|---|---|
| **Features** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Identification** | Not enough data | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Sonar | Twilio | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | Sonar | Twilio | 
|---|---|---|
| **Mobile** | Not enough data | Not enough data | 
| **Websites** | Not enough data | Not enough data | 
| **Social Media** | Not enough data | Not enough data | 
| **Data** | Not enough data | Not enough data | 

#### Analytics

| Feature | Sonar | Twilio | 
|---|---|---|
| **Export/Import** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 

#### Customization

| Feature | Sonar | Twilio | 
|---|---|---|
| **Forms** | Not enough data | Not enough data | 
| **Personalization** | Feature Not Available | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 

### Video Platform as a Service (VPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Sonar** | N/A | N/A |
| **Twilio** | 6.9/10 | 15 |

#### API Features

| Feature | Sonar | Twilio | 
|---|---|---|
| **Live Chat** | Not enough data | 6.7 (12 reviews) | 
| **Screen Sharing** | Not enough data | 6.7 (12 reviews) | 
| **Subtitles and Closed Captions** | Not enough data | 6.7 (13 reviews) | 
| **Custom Video Player** | Not enough data | 7.3 (11 reviews) | 
| **Live Simulcasting** | Not enough data | 7.0 (11 reviews) | 

#### Security and Compliance

| Feature | Sonar | Twilio | 
|---|---|---|
| **Encryption** | Not enough data | 6.5 (11 reviews) | 
| **Watermarking** | Not enough data | 6.7 (11 reviews) | 
| **HIPAA Compliance** | Not enough data | 7.2 (13 reviews) | 
| **GDPR Compliance** | Not enough data | 7.3 (11 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Sonar** | N/A | N/A |
| **Twilio** | 4.9/10 | 5 |

#### Basic Communication - Cloud PBX

| Feature | Sonar | Twilio | 
|---|---|---|
| **Call Management** | Not enough data | 4.7 (5 reviews) | 
| **Communication Management** | Not enough data | 5.0 (5 reviews) | 
| **Scalability** | Not enough data | 5.0 (5 reviews) | 
| **Integrations** | Not enough data | 5.7 (5 reviews) | 
| **Mobile Accessibility** | Not enough data | 5.3 (5 reviews) | 
| **Accessibility** | Not enough data | 5.3 (5 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Sonar | Twilio | 
|---|---|---|
| **Security and Compliance** | Not enough data | 4.7 (5 reviews) | 
| **Analytics and Reporting** | Not enough data | 4.3 (5 reviews) | 
| **Support and Reliability** | Not enough data | 3.7 (5 reviews) | 
| **Automated attendant** | Not enough data | 5.0 (5 reviews) | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Sonar** | N/A | N/A |
| **Twilio** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Sonar | Twilio | 
|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Sonar | Twilio | 
|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Sonar** | N/A | N/A |
| **Twilio** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Sonar | Twilio | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Network monitoring** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | 
| **SIP trunking services** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Sonar | Twilio | 
|---|---|---|
| **Phone Calls** | Not enough data | Not enough data | 
| **Video Calls** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Conference Calls** | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Sonar | Twilio | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Access

| Feature | Sonar | Twilio | 
|---|---|---|
| **Software Pairing** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Individual Download** | Not enough data | Not enough data | 

#### Advanced Features

| Feature | Sonar | Twilio | 
|---|---|---|
| **Hold Music** | Not enough data | Not enough data | 
| **Automated Attendants** | Not enough data | Not enough data | 
| **VOiP Number** | Not enough data | Not enough data | 

### RCS Business Messaging

| Product | Score | Reviews |
|---|---|---|
| **Sonar** | N/A | N/A |
| **Twilio** | N/A | N/A |

#### Messaging - RCS Business Messaging

| Feature | Sonar | Twilio | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Rich Media** | Not enough data | Not enough data | 
| **Interactive Messages** | Not enough data | Not enough data | 
| **Branded Templates** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Conversational RCS** | Not enough data | Not enough data | 
| **Transactional RCS** | Not enough data | Not enough data | 
| **Promotional RCS** | Not enough data | Not enough data | 

#### Security / Verification - RCS Business Messaging

| Feature | Sonar | Twilio | 
|---|---|---|
| **Verified Sender** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Authentification** | Not enough data | Not enough data | 

#### Analytics / Deliverability - RCS Business Messaging

| Feature | Sonar | Twilio | 
|---|---|---|
| **Read Receipts** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **SMS Fallback** | Not enough data | Not enough data | 

#### AI - RCS Business Messaging

| Feature | Sonar | Twilio | 
|---|---|---|
| **AI** | Not enough data | Not enough data | 

### Mobile Marketing

| Product | Score | Reviews |
|---|---|---|
| **Sonar** | 8.4/10 | 26 |
| **Twilio** | N/A | N/A |

#### Analysis

| Feature | Sonar | Twilio | 
|---|---|---|
| **Application Attribution** | 8.2 (17 reviews) | Not enough data | 
| **Campaign Analysis** | 8.4 (17 reviews) ✓ Verified | Not enough data | 
| **Uninstall Tracking** | 9.0 (13 reviews) | Not enough data | 
| **Custom Dashboards** | 7.6 (15 reviews) | Not enough data | 

#### Campaigns

| Feature | Sonar | Twilio | 
|---|---|---|
| **Proximity Marketing** | Not enough data | Not enough data | 
| **Push Notifications** | 8.4 (20 reviews) ✓ Verified | Not enough data | 
| **Bulk SMS** | 8.6 (16 reviews) ✓ Verified | Not enough data | 
| **Two-Way Text Messaging** | 8.7 (21 reviews) | Not enough data | 
| **Email Campaigns** | Feature Not Available | Not enough data | 
| **Audience Segmentation** | 7.9 (18 reviews) | Not enough data | 

#### Engagement

| Feature | Sonar | Twilio | 
|---|---|---|
| **Coupons and Promotions** | 8.2 (17 reviews) | Not enough data | 

#### Platform

| Feature | Sonar | Twilio | 
|---|---|---|
| **Optimization** | 9.0 (19 reviews) | Not enough data | 
| **Integrations - Mobile Marketing** | 8.1 (16 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | 8.8 (16 reviews) | Not enough data | 

#### Agentic AI - Mobile Marketing

| Feature | Sonar | Twilio | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)

**Unique to Sonar (4):** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)

**Unique to Twilio (6):** [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Video Platform as a Service (VPaaS) Software](https://www.g2.com/categories/video-platform-as-a-service-vpaas), [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas), [VoIP Providers](https://www.g2.com/categories/voip-providers)


---
## Reviewer Demographics

### By Company Size

| Segment | Sonar | Twilio | 
|---|---|---|
| **Small-Business** | 10.8% | 51.6% | 
| **Mid-Market** | 25.2% | 30.2% | 
| **Enterprise** | 64.0% | 18.2% | 

### By Industry

#### Sonar

- **Real Estate:** 47.7%
- **Transportation/Trucking/Railroad:** 13.5%
- **Marketing and Advertising:** 7.2%
- **Internet:** 7.2%
- **Retail:** 3.6%
- **Consumer Services:** 3.6%
- **Automotive:** 1.8%
- **E-Learning:** 1.8%
- **Apparel & Fashion:** 0.9%
- **Computer Software:** 0.9%
- **Other:** 11.7%

#### Twilio

- **Computer Software:** 17.4%
- **Information Technology and Services:** 11.3%
- **Marketing and Advertising:** 7.2%
- **Financial Services:** 5.2%
- **Internet:** 4.7%
- **Health, Wellness and Fitness:** 4.5%
- **Telecommunications:** 3.8%
- **Real Estate:** 2.7%
- **Hospital & Health Care:** 2.5%
- **Non-Profit Organization Management:** 2.5%
- **Other:** 38.1%

---
## Alternatives

### Alternatives to Sonar

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3861 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4625 reviews)
- [TextUs](https://www.g2.com/products/textus/reviews) — 4.7/5 stars (629 reviews)
- [EZ Texting](https://www.g2.com/products/ez-texting/reviews) — 4.5/5 stars (744 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4084 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14791 reviews)
- [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) — 4.1/5 stars (3136 reviews)
- [Attentive](https://www.g2.com/products/attentive/reviews) — 4.5/5 stars (1383 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2573 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)

### Alternatives to Twilio

- [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (747 reviews)
- [MSG91](https://www.g2.com/products/msg91/reviews) — 4.5/5 stars (199 reviews)
- [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) — 4.2/5 stars (404 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2108 reviews)
- [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews)
- [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews) — 4.4/5 stars (504 reviews)
- [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (485 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Bird](https://www.g2.com/products/messagebird-bird/reviews) — 3.9/5 stars (73 reviews)
- [Infobip](https://www.g2.com/products/infobip/reviews) — 4.3/5 stars (58 reviews)

---
## Top Discussions

### Sonar

- Title: [Why are the canned responses gone?](https://www.g2.com/discussions/26163-why-are-the-canned-responses-gone) — 1 comment, 1 upvote
  > **Top comment:** "Hello Matt - Apologize for the delay in response.

Could you email contact@sendsonar.com so we can look at your specific setup? My guess is maybe someone..."
- Title: [how can I setup the auto response txt .](https://www.g2.com/discussions/how-can-i-setup-the-auto-response-txt) — 1 comment, 1 upvote
  > **Top comment:** "Hello Tajmah - We offer a wide range of abilities to create and schedule automated texts. Happy to help learn more about your specific use and help provide a..."
- Title: [How do I create Sonar pop up notifications?](https://www.g2.com/discussions/how-do-i-create-sonar-pop-up-notifications) — 1 comment, 1 upvote
  > **Top comment:** "Hello Michael!

To enable desktop notifications once you log in to Sonar click the Main Menu > Settings > My Account option. From there you will see a..."
- Title: [How do i stop seeing other co-workers texts? What is the maximum number of texts can be added?](https://www.g2.com/discussions/how-do-i-stop-seeing-other-co-workers-texts-what-is-the-maximum-number-of-texts-can-be-added) — 1 comment, 1 upvote
  > **Top comment:** "Hello Tiffany!

Your team's set up so that you should only see the 'Mine' column.  If you are not seeing just that inbox you might want to do a hard..."
- Title: [Will I need developers to get started with Sonar?](https://www.g2.com/discussions/will-i-need-developers-to-get-started-with-sonar) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

### Twilio

- Title: [Is it possible to do automated skype message using twilio](https://www.g2.com/discussions/is-it-possible-to-do-automated-skype-message-using-twilio) — 2 comments, 1 upvote
  > **Top comment:** "There's no specific API for sending Skype messages, like there is for WhatsApp for example, BUT you could use the Programmable SMS API to send an SMS to a..."
- Title: [What is Twilio used for?](https://www.g2.com/discussions/what-is-twilio-used-for) — 1 comment
  > **Top comment:** "As a Whatsapp Business provider"
- Title: [Is twilio reliable?](https://www.g2.com/discussions/is-twilio-reliable) — 1 comment
  > **Top comment:** "Never had an issue in more than 3 years using it that impacted my business in a significative way"
- Title: [What is the use of twilio?](https://www.g2.com/discussions/what-is-the-use-of-twilio) — 1 comment
  > **Top comment:** "using Twilio as one of my cloud pabx alternatives."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sonar-vs-twilio)