Compare Solvvy vs WhosOn

See this
comparison of Solvvy vs. WhosOn
based on data from user reviews. Solvvy rates 4.8/5 stars with 27 reviews. WhosOn rates 3.7/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
WhosOn on-premises edition
$46
per month
 
WhosOn cloud edition
$33
per month
 
Free Trial
Free Trial
Solvvy
Free Trial
WhosOn
WhosOn on-premises edition
$46per month
WhosOn cloud edition
$33per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.9
7.8
Ease of Use
Ease of Use
8.9
7.3
Ease of Setup
Ease of Setup
8.5
Not enough data available
Ease of Admin
Ease of Admin
9.1
Not enough data available
Quality of Support
Quality of Support
9.5
7.7
Ease of Doing Business With
Ease of Doing Business With
9.5
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.1
8.8
Meets Requirements
Solvvy
8.9
WhosOn
7.8
Ease of Use
Solvvy
8.9
WhosOn
7.3
Ease of Setup
Solvvy
8.5
WhosOn
Not enough data available
Ease of Admin
Solvvy
9.1
WhosOn
Not enough data available
Quality of Support
Solvvy
9.5
WhosOn
7.7
Ease of Doing Business With
Solvvy
9.5
WhosOn
Not enough data available
Product Direction (% positive)
Solvvy
9.1
WhosOn
8.8

Features

Knowledge Share
Knowledge Base
Solvvy
Not enough data available
WhosOn
Not enough data available
Searchable Articles
Solvvy
9.0
WhosOn
Not enough data available
Community Forums
Solvvy
Not enough data available
WhosOn
Not enough data available
Interactive FAQs & Forums
Solvvy
8.6
WhosOn
Not enough data available
Interaction
Web Portals
Solvvy
9.5
WhosOn
Not enough data available
Forum to Reponse
Solvvy
Not enough data available
WhosOn
Not enough data available
Tickets and Tagging
Solvvy
9.0
WhosOn
Not enough data available
Live Chat
Solvvy
9.3
WhosOn
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
14.8%
27.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
85.2%
63.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
9.1%
Solvvy
Small-Business
14.8%
Mid-Market
85.2%
Enterprise
0%
WhosOn
Small-Business
27.3%
Mid-Market
63.6%
Enterprise
9.1%

Reviewers' Industry

 
Internet
25.9%
Internet
27.3%
 
Computer Software
22.2%
Wholesale
9.1%
 
Retail
14.8%
Real Estate
9.1%
 
Health, Wellness and Fitness
7.4%
Marketing and Advertising
9.1%
 
Food & Beverages
7.4%
Hospital & Health Care
9.1%
 
Other
22.2%
Other
36.4%
Solvvy
Internet
25.9%
Computer Software
22.2%
Retail
14.8%
Health, Wellness and Fitness
7.4%
Food & Beverages
7.4%
Other
22.2%
WhosOn
Internet
27.3%
Wholesale
9.1%
Real Estate
9.1%
Marketing and Advertising
9.1%
Hospital & Health Care
9.1%
Other
36.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Ashley H.
User in Food & Beverages

We're able to provide really high-impact service to people who really need our attention, while customers who want to help themselves can do it quickly without feeling like they're interacting with a robot.

Consultant in Marketing and Advertising

Excellent UK support and integrated customer sentiment analysis. One of the easier web chat systems to use for agents.

Most Helpful Critical Review
Most Helpful Critical Review
Jessica H.
Executive Sponsor in Internet

I would get a lot of value from more User insights. For instance, we can see which inbounds from customers were NOT deflected, but I'd love to know more about the customers who WERE deflected. Who are they, what was their Account, are they a new customer...

User

It has no lag time and it scales perfectly to whatsoever system we use in my office

 
Solvvy
Most Helpful Favorable Review
Ashley H.
User in Food & Beverages

We're able to provide really high-impact service to people who really need our attention, while customers who want to help themselves can do it quickly without feeling like they're interacting with a robot.

Most Helpful Critical Review
Jessica H.
Executive Sponsor in Internet

I would get a lot of value from more User insights. For instance, we can see which inbounds from customers were NOT deflected, but I'd love to know more about the customers who WERE deflected. Who are they, what was their Account, are they a new customer...

WhosOn
Most Helpful Favorable Review
Consultant in Marketing and Advertising

Excellent UK support and integrated customer sentiment analysis. One of the easier web chat systems to use for agents.

Most Helpful Critical Review
User

It has no lag time and it scales perfectly to whatsoever system we use in my office

Screenshots

 
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Videos

 
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Solvvy
WhosOn
No videos provided
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