WhosOn on-premises edition
WhosOn cloud edition
|Ease of Use|
|Ease of Setup||Not enough data available|
|Ease of Admin||Not enough data available|
|Quality of Support|
|Ease of Doing Business With||Not enough data available|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Health, Wellness and Fitness
Marketing and Advertising
Food & Beverages
Hospital & Health Care
|Most Helpful Favorable Review|
We're able to provide really high-impact service to people who really need our attention, while customers who want to help themselves can do it quickly without feeling like they're interacting with a robot.
Consultant in Marketing and Advertising
Excellent UK support and integrated customer sentiment analysis. One of the easier web chat systems to use for agents.
|Most Helpful Critical Review|
I would get a lot of value from more User insights. For instance, we can see which inbounds from customers were NOT deflected, but I'd love to know more about the customers who WERE deflected. Who are they, what was their Account, are they a new customer...
It has no lag time and it scales perfectly to whatsoever system we use in my office
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