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Compare Solvvy, Whatfix, and WalkMe

Pricing

 
Free Trial
Free Trial
Free Trial Unavailable
Solvvy
Free Trial
Whatfix
Free Trial
WalkMe
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.8
8.9
9.0
Ease of Use
Ease of Use
9.3
8.9
8.0
Ease of Setup
Ease of Setup
8.9
8.1
8.0
Ease of Admin
Ease of Admin
9.2
8.3
8.2
Quality of Support
Quality of Support
9.4
9.9
9.2
Ease of Doing Business With
Ease of Doing Business With
9.7
9.3
9.3
Product Direction (% positive)
Product Direction (% positive)
10.0
9.7
9.0
Meets Requirements
Solvvy
8.8
Whatfix
8.9
WalkMe
9.0
Ease of Use
Solvvy
9.3
Whatfix
8.9
WalkMe
8.0
Ease of Setup
Solvvy
8.9
Whatfix
8.1
WalkMe
8.0
Ease of Admin
Solvvy
9.2
Whatfix
8.3
WalkMe
8.2
Quality of Support
Solvvy
9.4
Whatfix
9.9
WalkMe
9.2
Ease of Doing Business With
Solvvy
9.7
Whatfix
9.3
WalkMe
9.3
Product Direction (% positive)
Solvvy
10.0
Whatfix
9.7
WalkMe
9.0

Features

Knowledge Share
Knowledge Base
Solvvy
Not enough data available
Whatfix
9.0
WalkMe
8.8
Searchable Articles
Solvvy
9.7
Whatfix
9.0
WalkMe
8.8
Community Forums
Solvvy
Not enough data available
Whatfix
Not enough data available
WalkMe
8.3
Interactive FAQs & Forums
Solvvy
8.6
Whatfix
8.6
WalkMe
9.0
Interaction
Web Portals
Solvvy
9.4
Whatfix
9.6
WalkMe
8.6
Forum to Reponse
Solvvy
Not enough data available
Whatfix
10.0
WalkMe
9.0
Tickets and Tagging
Solvvy
9.0
Whatfix
10.0
WalkMe
9.0
Live Chat
Solvvy
Not enough data available
Whatfix
10.0
WalkMe
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.8%
41.3%
28.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
84.2%
34.8%
38.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
23.9%
34.0%
Solvvy
Small-Business
15.8%
Mid-Market
84.2%
Enterprise
0%
Whatfix
Small-Business
41.3%
Mid-Market
34.8%
Enterprise
23.9%
WalkMe
Small-Business
28.0%
Mid-Market
38.0%
Enterprise
34.0%

Reviewers' Industry

 
Internet
31.3%
Computer Software
28.1%
Computer Software
25.4%
 
Computer Software
28.1%
Information Technology and Services
17.5%
Information Technology and Services
19.0%
 
Retail
15.6%
Consumer Goods
8.8%
Marketing and Advertising
6.3%
 
Consumer Electronics
6.3%
Internet
7.0%
Internet
4.8%
 
Computer Networking
6.3%
Telecommunications
3.5%
Insurance
4.8%
 
Other
12.5%
Other
35.1%
Other
39.7%
Solvvy
Internet
31.3%
Computer Software
28.1%
Retail
15.6%
Consumer Electronics
6.3%
Computer Networking
6.3%
Other
12.5%
Whatfix
Computer Software
28.1%
Information Technology and Services
17.5%
Consumer Goods
8.8%
Internet
7.0%
Telecommunications
3.5%
Other
35.1%
WalkMe
Computer Software
25.4%
Information Technology and Services
19.0%
Marketing and Advertising
6.3%
Internet
4.8%
Insurance
4.8%
Other
39.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User

Their AI uses our robust Knowledge-base to get the self-service answers to our customers faster than an agent can. With the ability to train the software and see what it does and doesn't solve, we continuously improving Solvvy and our Help Center as we work...

Mechelle A.
Administrator in Management Consulting

Super easy program to use, adaptable and easy for anyone to learn. The customer service and support is also wonderful. Whenever I have a question, it is answered quickly and everyone is very friendly.

Eyal E.
Consultant in Information Technology and Services

The WalkMe Platform was very helpful and useful to our people using Salesforce. We found it saves us many hours, that were wasted on guessing how to complete a Salesforce procedure, or waiting for help desk to show us how to do the more complex tasks. This...

Most Helpful Critical Review
Most Helpful Critical Review
Eric W.
Administrator in Music

The flows are quite easy to build, but you still have to write hard code in their integrations panel to make the flows show up in your application as desired. While I did have a lot of help and support from their staff, it did add to the learning curve and...

G2 User in Information Technology and Services

Very expensive.

 
Solvvy
Most Helpful Favorable Review
G2 User

Their AI uses our robust Knowledge-base to get the self-service answers to our customers faster than an agent can. With the ability to train the software and see what it does and doesn't solve, we continuously improving Solvvy and our Help Center as we work...

Whatfix
Most Helpful Favorable Review
Mechelle A.
Administrator in Management Consulting

Super easy program to use, adaptable and easy for anyone to learn. The customer service and support is also wonderful. Whenever I have a question, it is answered quickly and everyone is very friendly.

Most Helpful Critical Review
Eric W.
Administrator in Music

The flows are quite easy to build, but you still have to write hard code in their integrations panel to make the flows show up in your application as desired. While I did have a lot of help and support from their staff, it did add to the learning curve and...

WalkMe
Most Helpful Favorable Review
Eyal E.
Consultant in Information Technology and Services

The WalkMe Platform was very helpful and useful to our people using Salesforce. We found it saves us many hours, that were wasted on guessing how to complete a Salesforce procedure, or waiting for help desk to show us how to do the more complex tasks. This...

Most Helpful Critical Review
G2 User in Information Technology and Services

Very expensive.

Screenshots

 
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No screenshots provided
WalkMe
No screenshots provided

Videos

 
No videos providedNo videos provided
Solvvy
Whatfix
No videos provided
WalkMe
No videos provided

Downloads

 No downloads providedNo downloads provided
Whatfix
No downloads provided
WalkMe
No downloads provided
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