Starter Help Desk
$12per staff per mo billed annually
Pro Help Desk Software
$20per staff per mo billed annually
$24per staff per mo billed annually
Pro Service Desk
$32per staff per mo billed annually
Ent Service Desk
$48per staff per mo billed annually
|Ease of Use|
|Ease of Setup|
|Ease of Admin|
|Quality of Support|
|Ease of Doing Business With|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Non-Profit Organization Management
Information Technology and Services
Individual & Family Services
|Most Helpful Favorable Review|
Solvvy allows our customers to find answers to their questions without having to talk to someone on our Support team. It accelerates our ability to service our customers in a timely and efficient manner. We consider Solvvy as a core pillar of our Customer...
Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....
|Most Helpful Critical Review|
Currently, we receive a set of customer questions to train the algorithm, and once we are done matching them to the best articles, we have to send an email to our CSM to request a new set of questions. We would like to have the ability to get more questions...
Everything was a bit slow and buggy at times.
|Ask Solvvy a Question||Request More Information|