$15per agent, per month
Free Trial Unavailable
|Ease of Use|
|Ease of Setup|
|Ease of Admin|
|Quality of Support|
|Ease of Doing Business With|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
|Most Helpful Favorable Review|
G2 User in Computer Software
How Solvvy can help self-service our customers. This provides our customers a quick turnaround to keep on working, not having to wait on a tech to assist them.
It's easy to use, feature complete and simplefy ticket management for support department
|Most Helpful Critical Review|
We use Intercom for our support platform and the integration with Solvvy could be better. There really isn't a way for users to come back to view previous tickets without going through Solvvy first.
Sometime it takes a long time to get features submitted to their ticket system, what is fair enough as their number of clients growing. Administration area is a bit hard to learn to start.
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