Compare Solvvy vs Samanage

See this
comparison of Solvvy vs. Samanage
based on data from user reviews. Solvvy rates 4.8/5 stars with 20 reviews. Samanage rates 4.4/5 stars with 528 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
TEAM
$29
per month
 
BUSINESS
$59
per month
 
PROFESSIONAL
$79
per month
 
Free Trial
Free Trial
Solvvy
Free Trial
Samanage
TEAM
$29per month
BUSINESS
$59per month
PROFESSIONAL
$79per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
8.6
Ease of Use
Ease of Use
9.3
9.0
Ease of Setup
Ease of Setup
8.9
8.7
Ease of Admin
Ease of Admin
9.2
8.9
Quality of Support
Quality of Support
9.4
9.0
Ease of Doing Business With
Ease of Doing Business With
9.7
9.1
Product Direction (% positive)
Product Direction (% positive)
10.0
9.1
Meets Requirements
Solvvy
8.8
Samanage
8.6
Ease of Use
Solvvy
9.3
Samanage
9.0
Ease of Setup
Solvvy
8.9
Samanage
8.7
Ease of Admin
Solvvy
9.2
Samanage
8.9
Quality of Support
Solvvy
9.4
Samanage
9.0
Ease of Doing Business With
Solvvy
9.7
Samanage
9.1
Product Direction (% positive)
Solvvy
10.0
Samanage
9.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.8%
6.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
84.2%
70.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
23.0%
Solvvy
Small-Business
15.8%
Mid-Market
84.2%
Enterprise
0%
Samanage
Small-Business
6.5%
Mid-Market
70.4%
Enterprise
23.0%

Reviewers' Industry

 
Internet
31.3%
Information Technology and Services
11.6%
 
Computer Software
28.1%
Hospital & Health Care
10.3%
 
Retail
15.6%
Higher Education
6.2%
 
Consumer Electronics
6.3%
Education Management
5.0%
 
Computer Networking
6.3%
Financial Services
4.5%
 
Other
12.5%
Other
62.3%
Solvvy
Internet
31.3%
Computer Software
28.1%
Retail
15.6%
Consumer Electronics
6.3%
Computer Networking
6.3%
Other
12.5%
Samanage
Information Technology and Services
11.6%
Hospital & Health Care
10.3%
Higher Education
6.2%
Education Management
5.0%
Financial Services
4.5%
Other
62.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User

Their AI uses our robust Knowledge-base to get the self-service answers to our customers faster than an agent can. With the ability to train the software and see what it does and doesn't solve, we continuously improving Solvvy and our Help Center as we work...

Michael K.
Administrator in Security and Investigations

We came from a free IT ticketing system to SAmanage. We had no way of easily tracking inventory, we had no CMDB, and no way to easily track tickets during their life cycle. Since deploying SAmanage My department has completely changed, and the way the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Computer Software

Solvvy requires a bit of maintenance. Using their learning tool is the best way to increase the self-service rate. A "set it and forget it" approach didn't really work for me. Spending a bit of time each week with their training tool helps Solvvy be more...

David O.
Administrator in Internet

The search tool could be more complete.

 
Solvvy
Most Helpful Favorable Review
G2 User

Their AI uses our robust Knowledge-base to get the self-service answers to our customers faster than an agent can. With the ability to train the software and see what it does and doesn't solve, we continuously improving Solvvy and our Help Center as we work...

Most Helpful Critical Review
G2 User in Computer Software

Solvvy requires a bit of maintenance. Using their learning tool is the best way to increase the self-service rate. A "set it and forget it" approach didn't really work for me. Spending a bit of time each week with their training tool helps Solvvy be more...

Samanage
Most Helpful Favorable Review
Michael K.
Administrator in Security and Investigations

We came from a free IT ticketing system to SAmanage. We had no way of easily tracking inventory, we had no CMDB, and no way to easily track tickets during their life cycle. Since deploying SAmanage My department has completely changed, and the way the...

Most Helpful Critical Review
David O.
Administrator in Internet

The search tool could be more complete.

Screenshots

 
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Videos

 

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

Solvvy
Samanage

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

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