Compare Solvvy vs LiveChat

See this
comparison of Solvvy vs. LiveChat
based on data from user reviews. Solvvy rates 4.8/5 stars with 20 reviews. LiveChat rates 4.5/5 stars with 596 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Starter
$16
per seat / month
 
Team
$33
per seat / month
 
Business
$50
per seat / month
 
Enterprise
$149
per seat / month
 
Free Trial
Free Trial
Solvvy
Free Trial
LiveChat
Starter
$16per seat / month
Team
$33per seat / month
Business
$50per seat / month
Enterprise
$149per seat / month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
9.1
Ease of Use
Ease of Use
9.3
9.4
Ease of Setup
Ease of Setup
8.9
9.1
Ease of Admin
Ease of Admin
9.2
9.2
Quality of Support
Quality of Support
9.4
9.1
Ease of Doing Business With
Ease of Doing Business With
9.7
9.2
Product Direction (% positive)
Product Direction (% positive)
10.0
8.4
Meets Requirements
Solvvy
8.8
LiveChat
9.1
Ease of Use
Solvvy
9.3
LiveChat
9.4
Ease of Setup
Solvvy
8.9
LiveChat
9.1
Ease of Admin
Solvvy
9.2
LiveChat
9.2
Quality of Support
Solvvy
9.4
LiveChat
9.1
Ease of Doing Business With
Solvvy
9.7
LiveChat
9.2
Product Direction (% positive)
Solvvy
10.0
LiveChat
8.4

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.8%
46.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
84.2%
35.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0%
18.0%
Solvvy
Small-Business
15.8%
Mid-Market
84.2%
Enterprise
0%
LiveChat
Small-Business
46.7%
Mid-Market
35.3%
Enterprise
18.0%

Reviewers' Industry

 
Internet
31.3%
Computer Software
9.3%
 
Computer Software
28.1%
Information Technology and Services
8.2%
 
Retail
15.6%
Retail
5.0%
 
Consumer Electronics
6.3%
Internet
4.6%
 
Computer Networking
6.3%
Telecommunications
3.3%
 
Other
12.5%
Other
69.5%
Solvvy
Internet
31.3%
Computer Software
28.1%
Retail
15.6%
Consumer Electronics
6.3%
Computer Networking
6.3%
Other
12.5%
LiveChat
Computer Software
9.3%
Information Technology and Services
8.2%
Retail
5.0%
Internet
4.6%
Telecommunications
3.3%
Other
69.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User

Their AI uses our robust Knowledge-base to get the self-service answers to our customers faster than an agent can. With the ability to train the software and see what it does and doesn't solve, we continuously improving Solvvy and our Help Center as we work...

Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Computer Software

Solvvy requires a bit of maintenance. Using their learning tool is the best way to increase the self-service rate. A "set it and forget it" approach didn't really work for me. Spending a bit of time each week with their training tool helps Solvvy be more...

G2 User

I do t think there is anything that I dislike.

 
Solvvy
Most Helpful Favorable Review
G2 User

Their AI uses our robust Knowledge-base to get the self-service answers to our customers faster than an agent can. With the ability to train the software and see what it does and doesn't solve, we continuously improving Solvvy and our Help Center as we work...

Most Helpful Critical Review
G2 User in Computer Software

Solvvy requires a bit of maintenance. Using their learning tool is the best way to increase the self-service rate. A "set it and forget it" approach didn't really work for me. Spending a bit of time each week with their training tool helps Solvvy be more...

LiveChat
Most Helpful Favorable Review
Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Most Helpful Critical Review
G2 User

I do t think there is anything that I dislike.

Screenshots

 
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Videos

 

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

Solvvy
LiveChat

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

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