Freefor UNLIMITED agents
$19/ agent / month billed annually
$35/ agent / month billed annually
$49/ agent / month billed annually
$89/ agent / month billed annually
|Ease of Use|
|Ease of Setup|
|Ease of Admin|
|Quality of Support|
|Ease of Doing Business With|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
|Most Helpful Favorable Review|
Solvvy is good at indexing your content and making it easier for customers to find it.
Freshdesk is a big improvement over handling support via email. It keeps responses from customers together and provides good tools for sharing support responsibilities with other agents. The "solutions" section is very helpful to my customers and is easier...
|Most Helpful Critical Review|
I haven't found anything to dislike. The product delivers on all expectations and needs.
They do not offer a WYSIWYG editor globally.
|Ask Solvvy a Question||Ask Freshdesk a Question|