# Solutionreach, Spruce Health vs Lighthouse 360 Comparison

| | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 3.7 out of 5 | 
| **Total Reviews** | 169 | 338 | 18 | 
| **Largest Market Segment** | Small-Business (88.0% of reviews) | Small-Business (99.1% of reviews) | Small-Business (94.4% of reviews) | 
| **Entry Level Price** | No pricing available | $24.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Solutionreach

Pros:
- Appointment Scheduling (1 reviews)
- Client Management (1 reviews)

Cons:
- Frequent Updates (1 reviews)
- Inconvenience (1 reviews)

### Spruce Health

Pros:
- Ease of Use (16 reviews)
- Customer Support (11 reviews)

Cons:
- Limited Features (8 reviews)
- Missing Features (6 reviews)

### Lighthouse 360

Pros:
- Customer Support (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Limited Templates (1 reviews)

---
## Ratings Comparison
| Rating | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (152 reviews) | 9.1 (261 reviews) | 7.9 (13 reviews) | 
  | **Ease of Use** | 8.7 (152 reviews) | 9.0 (267 reviews) | 7.4 (13 reviews) | 
  | **Ease of Setup** | 8.2 (91 reviews) | 8.9 (128 reviews) | 7.9 (7 reviews) | 
  | **Ease of Admin** | 8.6 (94 reviews) | 9.1 (97 reviews) | 8.1 (7 reviews) | 
  | **Quality of Support** | 8.4 (150 reviews) | 8.9 (250 reviews) | 7.2 (12 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (93 reviews) | 9.1 (94 reviews) | 7.4 (7 reviews) | 
  | **Product Direction (% positive)** | 8.5 (143 reviews) | 8.8 (232 reviews) | 5.8 (11 reviews) | 

---
## Pricing

### Solutionreach

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Spruce Health

#### Entry-Level Pricing

Plan: Basic Plan

Price: $24.00 1 User Per Month

Description: The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number. 

Key Features:
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System 

[Browse all 2 editions](https://www.g2.com/products/spruce-health/pricing)

#### Free Trial

Yes

### Lighthouse 360

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | 8.6/10 | 12 |
| **Spruce Health** | N/A | N/A |
| **Lighthouse 360** | N/A | N/A |

#### Information Flow

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Patient Case Management** | Feature Not Available | Not enough data | Not enough data | 
| **Referrals Management** | Feature Not Available | Not enough data | Not enough data | 
| **Records Management** | Feature Not Available | Not enough data | Not enough data | 

#### Patient Experience

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Dashboards & Reporting** | 8.2 (11 reviews) | Not enough data | Not enough data | 
| **Team Management** | 8.7 (9 reviews) | Not enough data | Not enough data | 
| **Secure Communications** | 9.2 (12 reviews) | Not enough data | Not enough data | 
| **Patient Experience Management** | 8.3 (10 reviews) | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | 9.0/10 | 13 |
| **Spruce Health** | 9.0/10 | 76 |
| **Lighthouse 360** | N/A | N/A |

#### Platform

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 8.8 (12 reviews) | 9.2 (71 reviews) | Not enough data | 
| **Compliant Texting - HIPAA Compliant Messaging** | 8.8 (13 reviews) | 8.9 (72 reviews) | Not enough data | 
| **Compliant Emailing - HIPAA Compliant Messaging** | 9.4 (9 reviews) | Feature Not Available | Not enough data | 
| **Clinical Communication - HIPAA Compliance** | 8.9 (9 reviews) | 9.0 (70 reviews) | Not enough data | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 8.6 (11 reviews) | 9.3 (71 reviews) | Not enough data | 
| **Operating Systems - HIPAA Compliant Messaging** | 8.8 (11 reviews) | 9.1 (67 reviews) | Not enough data | 
| **Message Lifespan - HIPAA Compliant Messaging** | 9.7 (10 reviews) | Feature Not Available | Not enough data | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.3 (10 reviews) | 8.6 (69 reviews) | Not enough data | 

### Patient Case Management

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **Lighthouse 360** | N/A | N/A |

#### Data Collection

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Patient Data Aggregation - Patient Case Management** | Not enough data | Not enough data | Not enough data | 
| **Patient Data Management - Patient Case Management** | Not enough data | Not enough data | Not enough data | 
| **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | Not enough data | Not enough data | 
| **Utilization Management - Patient Case Management** | Not enough data | Not enough data | Not enough data | 

### Patient Intake

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | 7.6/10 | 17 |
| **Spruce Health** | N/A | N/A |
| **Lighthouse 360** | N/A | N/A |

#### Patient Convenience 

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Tablets and Kiosks** | Feature Not Available | Not enough data | Not enough data | 
| **Payment Collection** | 6.5 (9 reviews) | Not enough data | Not enough data | 
| **Form Workflow** | Feature Not Available | Not enough data | Not enough data | 
| **Patient Check-in** | 7.8 (12 reviews) | Not enough data | Not enough data | 
| **Mobile Patient Intake** | 8.1 (12 reviews) | Not enough data | Not enough data | 

#### Administration 

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Patient Data Transfer** | 6.9 (12 reviews) | Not enough data | Not enough data | 
| **HIPAA Compliance** | 8.1 (16 reviews) | Not enough data | Not enough data | 
| **Insurance Credentialing** | Feature Not Available | Not enough data | Not enough data | 
| **ID Verification** | Feature Not Available | Not enough data | Not enough data | 
| **Appointment Scheduler Integration** | 8.2 (12 reviews) | Not enough data | Not enough data | 
| **E-Signature** | Feature Not Available | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | 8.3/10 | 34 |
| **Spruce Health** | 7.4/10 | 39 |
| **Lighthouse 360** | N/A | N/A |

#### Patient-Centered Functions

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Online Presence Management** | 8.0 (23 reviews) | 6.6 (34 reviews) | Not enough data | 
| **Patient Feedback Management** | 8.4 (25 reviews) | 7.0 (34 reviews) | Not enough data | 
| **Patient Portal** | Feature Not Available | Feature Not Available | Not enough data | 
| **Patient Communications** | 8.6 (22 reviews) ✓ Verified | 9.5 (38 reviews) | Not enough data | 
| **Integration with Wearables** | Feature Not Available | Feature Not Available | Not enough data | 

#### Operations

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Workflow Management** | 8.3 (22 reviews) ✓ Verified | 8.8 (37 reviews) | Not enough data | 
| **Interoperability** | 8.1 (26 reviews) ✓ Verified | 8.2 (35 reviews) | Not enough data | 
| **Digital Intake Forms** | 7.8 (20 reviews) ✓ Verified | Feature Not Available | Not enough data | 
| **Engagement Measuring** | 8.4 (21 reviews) | Feature Not Available | Not enough data | 
| **Patient Satisfaction Management** | 8.5 (18 reviews) ✓ Verified | 8.1 (33 reviews) | Not enough data | 
| **EHR Integration** | 8.3 (12 reviews) ✓ Verified | 5.3 (32 reviews) | Not enough data | 
| **IPC Systems Integration** | Feature Not Available | 5.7 (27 reviews) | Not enough data | 

#### Generative AI

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 7.6 (21 reviews) | Feature Not Available | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | N/A | N/A |
| **Spruce Health** | 8.2/10 | 173 |
| **Lighthouse 360** | N/A | N/A |

#### Technology

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Telecommunications** | Not enough data | 9.2 (149 reviews) | Not enough data | 
| **Low Bandwidth Support** | Not enough data | 8.1 (100 reviews) | Not enough data | 
| **EHR Integration** | Not enough data | 6.1 (62 reviews) | Not enough data | 

#### Administration

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Practice Branding** | Not enough data | 7.9 (82 reviews) | Not enough data | 
| **Practice Specific** | Not enough data | 8.3 (110 reviews) | Not enough data | 
| **Charting And Documentation** | Not enough data | 6.6 (72 reviews) | Not enough data | 

#### Compliance

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **HIPAA Compliance** | Not enough data | 9.6 (166 reviews) | Not enough data | 
| **State Regulation Compliance** | Not enough data | 9.6 (141 reviews) | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Solutionreach** | N/A | N/A |
| **Spruce Health** | N/A | N/A |
| **Lighthouse 360** | N/A | N/A |

#### Business Management

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | Not enough data | 
| **Merchant Services** | Not enough data | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | Not enough data | 

#### Marketing

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Client Communications** | Not enough data | Not enough data | Not enough data | 
| **Loyalty Management** | Not enough data | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | Not enough data | 

#### Practice Management

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Patient Records** | Not enough data | Not enough data | Not enough data | 
| **Photo Management** | Not enough data | Not enough data | Not enough data | 
| **E-Prescribing and Lab Orders** | Not enough data | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | Not enough data | 
| **Insurance Billing** | Not enough data | Not enough data | Not enough data | 

#### Platform Tools

| Feature | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | Not enough data | 
| **Healthtech Integrations** | Not enough data | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)

**Unique to Solutionreach (5):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling)

**Unique to Spruce Health (3):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Medical Spa Software](https://www.g2.com/categories/medical-spa)

**Unique to Lighthouse 360 (1):** [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm)


---
## Reviewer Demographics

### By Company Size

| Segment | Solutionreach | Spruce Health | Lighthouse 360 | 
|---|---|---|---|
| **Small-Business** | 88.0% | 99.1% | 94.4% | 
| **Mid-Market** | 9.6% | 0.9% | 5.6% | 
| **Enterprise** | 2.4% | 0% | 0% | 

### By Industry

#### Solutionreach

- **Medical Practice:** 49.7%
- **Hospital & Health Care:** 25.7%
- **Health, Wellness and Fitness:** 16.2%
- **Medical Devices:** 2.4%
- **Marketing and Advertising:** 2.4%
- **Staffing and Recruiting:** 0.6%
- **Public Relations and Communications:** 0.6%
- **Information Technology and Services:** 0.6%
- **Higher Education:** 0.6%
- **Cosmetics:** 0.6%
- **Other:** 0.6%

#### Spruce Health

- **Mental Health Care:** 62.5%
- **Health, Wellness and Fitness:** 12.0%
- **Medical Practice:** 11.1%
- **Hospital & Health Care:** 10.5%
- **Individual & Family Services:** 1.5%
- **Alternative Medicine:** 1.2%
- **Civic & Social Organization:** 0.6%
- **Professional Training & Coaching:** 0.3%
- **Consumer Services:** 0.3%

#### Lighthouse 360

- **Health, Wellness and Fitness:** 44.4%
- **Medical Practice:** 22.2%
- **Hospital & Health Care:** 22.2%
- **Higher Education:** 5.6%
- **Cosmetics:** 5.6%

---
## Alternatives

### Alternatives to Solutionreach

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (136 reviews)
- [Luma Health](https://www.g2.com/products/luma-health/reviews) — 4.8/5 stars (84 reviews)
- [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews)
- [Artera](https://www.g2.com/products/artera/reviews) — 4.8/5 stars (88 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [NexHealth](https://www.g2.com/products/nexhealth/reviews) — 4.8/5 stars (107 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (567 reviews)

### Alternatives to Spruce Health

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (206 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (567 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (408 reviews)

### Alternatives to Lighthouse 360

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (136 reviews)
- [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (345 reviews)
- [MaxAssist](https://www.g2.com/products/maxassist/reviews) — 4.7/5 stars (226 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (304 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews)

---
## Top Discussions

### Solutionreach

- Title: [How do I make sure the reviews are getting on Google and Yelp?](https://www.g2.com/discussions/24099-how-do-i-make-sure-the-reviews-are-getting-on-google-and-yelp) — 2 comments, 1 upvote
  > **Top comment:** "I had to call customer service and they were able to talk me through the steps over the phone so that the links were connected correctly.  "
- Title: [What is your biggest need for texting communication during this time?](https://www.g2.com/discussions/51434-what-is-your-biggest-need-for-texting-communication-during-this-time) — 1 comment, 1 upvote
  > **Top comment:** "To schedule appointments accurately and efficiently. "
- Title: [Is Solution Reach only for US based companies ?](https://www.g2.com/discussions/is-solution-reach-only-for-us-based-companies) — 1 comment, 1 upvote
  > **Top comment:** "Hi Andrea! Thank you so much for asking your question. My name is Jasmine and I'm a Research Analyst at G2. One of my areas of expertise is health care...."
- Title: [Is there a way to import copay's into the patient profile under insurance?](https://www.g2.com/discussions/12098-is-there-a-way-to-import-copay-s-into-the-patient-profile-under-insurance) — 1 comment, 1 upvote
  > **Top comment:** "We use Eyefinity as our PM software.  We believe SR and Eyefinity are compatible and therefore if the patient owes money the information ports over. ..."
- Title: [I would love someone to contact us regarding the SR Intake issue we are having.](https://www.g2.com/discussions/12091-i-would-love-someone-to-contact-us-regarding-the-sr-intake-issue-we-are-having) — 1 comment, 1 upvote
  > **Top comment:** "Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care...."

### Spruce Health

- Title: [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) — 10 comments
  > **Top comment:** "Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc."
- Title: [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) — 1 comment
  > **Top comment:** "HIPAA compliant phone number, fax, and messaging system for healthcare providers"
- Title: [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) — 1 comment *(includes official response)*
  > **Top comment:** "Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system..."
- Title: [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time..."
- Title: [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a robust medical communication platform so it's tricky to compare pricing with other solutions. Depending on what you are seeking, there may be..."

### Lighthouse 360

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/solutionreach-vs-spruce-health-vs-lighthouse-360)