Compare Solutionreach and rater8 
At a Glance
Market Segments
Small-Business (88.0% of reviews)
Mid-Market (69.6% of reviews)
Entry-Level Pricing
No pricing available
Free
Solutionreach
Star Rating
(168)4.3 out of 5
Market Segments
Small-Business (88.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Solutionreachrater8
Star Rating
(113)4.9 out of 5
Market Segments
Mid-Market (69.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSolutionreach vs rater8
When assessing the two solutions, reviewers found rater8 easier to use, set up, and administer. Reviewers also preferred doing business with rater8 overall.
- Reviewers felt that rater8 meets the needs of their business better than Solutionreach.
- When comparing quality of ongoing product support, reviewers felt that rater8 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of rater8 over Solutionreach.
Pricing
Entry-Level Pricing
Solutionreach
No pricing availablerater8
Monitoring
Free
Sign up for a free rater8 dashboard to monitor your practice's and providers' reviews from across the web in one convenient location, and gain AI-powered insights on patient sentiment.
- Patient Feedback Inbox (Dashboard)
- Automated Ratings Digest
- AI-Powered Summaries
Free Trial
Solutionreach
No trial information availablerater8
Free Trial is available
Ratings
Meets Requirements
8.7
151
9.8
89
Ease of Use
8.7
151
9.7
92
Ease of Setup
8.2
91
9.6
79
Ease of Admin
8.6
93
9.7
81
Quality of Support
8.4
149
9.9
89
Has the product been a good partner in doing business?
8.4
92
9.9
82
Product Direction (% positive)
8.5
142
10.0
87
Features by Category
Information Flow
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Patient Experience
8.2
11
Not enough data
8.7
9
Not enough data
9.2
12
Not enough data
8.3
10
Not enough data
Platform
8.8
12
Not enough data
8.8
13
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
9.7
10
Not enough data
9.3
10
Not enough data
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Convenience
Feature Not Available
Not enough data
6.5
9
Not enough data
Feature Not Available
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Administration
6.9
12
Not enough data
8.1
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
12
Not enough data
Feature Not Available
Not enough data
Patient-Centered Functions
8.0
23
9.5
54
8.3
24
9.7
54
Feature Not Available
Feature Not Available
8.5
21
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Operations
8.3
22
|
Verified
8.5
44
8.1
26
|
Verified
8.8
42
7.7
19
|
Verified
Feature Not Available
8.4
21
9.5
48
8.4
17
|
Verified
9.6
50
8.3
12
|
Verified
8.6
39
Feature Not Available
Feature Not Available
Generative AI
Not enough data
7.8
26
Consumer Intelligence
Not enough data
9.7
17
Not enough data
Feature Not Available
Not enough data
9.6
16
Reporting
Not enough data
Feature Not Available
Not enough data
9.1
11
Not enough data
9.8
17
Media Monitoring
Not enough data
Feature Not Available
Not enough data
8.8
13
Not enough data
Feature Not Available
In-House Management
Not enough data
9.4
14
Not enough data
9.3
10
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Solutionreach and rater8 are categorized as Patient Engagement
Unique Categories
Solutionreach is categorized as Patient Intake, Patient Case Management, HIPAA Compliant Messaging, Patient Relationship Management (PRM), and Patient Scheduling
rater8 is categorized as Online Reputation Management
Reviews
Reviewers' Company Size
Solutionreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
rater8
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
50.0%
Hospital & Health Care
25.3%
Health, Wellness and Fitness
16.3%
Medical Devices
2.4%
Marketing and Advertising
2.4%
Other
3.6%
Hospital & Health Care
46.4%
Medical Practice
43.8%
Health, Wellness and Fitness
8.0%
Marketing and Advertising
1.8%
‐
Other
0.0%
Discussions
How do I make sure the reviews are getting on Google and Yelp?
2 Comments
CS
If you go into the platform under Online Presence, Smart review settings, you can see what accounts are linked. Hope that helps!Read more
Is Solution Reach only for US based companies ?
1 Comment
JL
Hi Andrea! Thank you so much for asking your question. My name is Jasmine and I'm a Research Analyst at G2. One of my areas of expertise is health care....Read more
I would love someone to contact us regarding the SR Intake issue we are having.
1 Comment
JL
Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care....Read more
What is rater8 used for?
1 Comment
EM
rater8 is a unified patient feedback platform specializing in healthcare reputation management. In an era where patients heavily research providers online...Read more
rater8 has no more discussions with answers
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