# Softphone.Pro vs Truecaller for Business Comparison | | Softphone.Pro | Truecaller for Business | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | | **Total Reviews** | 65 | 24 | | **Largest Market Segment** | Small-Business (82.8% of reviews) | Mid-Market (43.5% of reviews) | | **Entry Level Price** | $1.99 1 user Per Month | No pricing available | --- ## Top Pros & Cons ### Softphone.Pro Pros: - Easy Integration (7 reviews) - Ease of Use (3 reviews) Cons: - Customer Service (1 reviews) - High Cost (1 reviews) ### Truecaller for Business **Not enough data** --- ## Ratings Comparison | Rating | Softphone.Pro | Truecaller for Business | |---|---|---| | **Meets Requirements** | 9.2 (56 reviews) | 9.1 (18 reviews) | | **Ease of Use** | 9.2 (56 reviews) | 9.4 (18 reviews) | | **Ease of Setup** | 9.2 (49 reviews) | Not enough data | | **Ease of Admin** | 9.2 (45 reviews) | Not enough data | | **Quality of Support** | 8.4 (47 reviews) | 9.2 (18 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (42 reviews) | Not enough data | | **Product Direction (% positive)** | 9.6 (53 reviews) | 9.4 (18 reviews) | --- ## Pricing ### Softphone.Pro #### Entry-Level Pricing Plan: Softphone.Pro Price: $1.99 1 user Per Month Description: Softphone app for Call Center Agents, Sales Professionals and Support Teams Key Features: - Free trial [Browse all 2 editions](https://www.g2.com/products/softphone-pro/pricing) #### Free Trial Yes ### Truecaller for Business #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### VoIP Providers | Product | Score | Reviews | |---|---|---| | **Softphone.Pro** | 8.4/10 | 50 | | **Truecaller for Business** | 8.8/10 | 17 | #### Platform Basics - VoIP Providers | Feature | Softphone.Pro | Truecaller for Business | |---|---|---| | **PBX systems, VoIP Softphone** | Not enough data | Not enough data | | **Call Management** | Not enough data | Not enough data | | **Network monitoring** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Virtual PBX** | Not enough data | Not enough data | | **SIP trunking services** | Not enough data | Not enough data | #### Basic Communication | Feature | Softphone.Pro | Truecaller for Business | |---|---|---| | **Phone Calls** | 9.6 (49 reviews) | 9.5 (17 reviews) | | **Video Calls** | 7.7 (34 reviews) | 8.1 (16 reviews) | | **Instant Messaging** | 8.1 (33 reviews) | 9.2 (16 reviews) | | **Screen Sharing** | 7.9 (37 reviews) | 7.7 (15 reviews) | | **Conference Calls** | 8.1 (37 reviews) | 9.0 (16 reviews) | | **Desk-to-Desk Calls** | 9.2 (40 reviews) | 8.9 (15 reviews) | #### Agentic AI - VoIP Providers | Feature | Softphone.Pro | Truecaller for Business | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Access | Feature | Softphone.Pro | Truecaller for Business | |---|---|---| | **Software Pairing** | 8.1 (41 reviews) | 8.6 (15 reviews) | | **Browser Extension** | 8.1 (36 reviews) | 8.7 (15 reviews) | | **Individual Download** | 8.9 (42 reviews) | 9.0 (15 reviews) | #### Advanced Features | Feature | Softphone.Pro | Truecaller for Business | |---|---|---| | **Hold Music** | 8.6 (39 reviews) | 8.7 (15 reviews) | | **Automated Attendants** | 7.8 (36 reviews) | 9.1 (15 reviews) | | **VOiP Number** | 8.3 (44 reviews) | 9.1 (17 reviews) | --- ## Categories **Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers) --- ## Reviewer Demographics ### By Company Size | Segment | Softphone.Pro | Truecaller for Business | |---|---|---| | **Small-Business** | 82.8% | 34.8% | | **Mid-Market** | 17.2% | 43.5% | | **Enterprise** | 0% | 21.7% | ### By Industry #### Softphone.Pro - **Telecommunications:** 18.8% - **Computer Software:** 9.4% - **Information Technology and Services:** 6.3% - **Real Estate:** 4.7% - **Computer & Network Security:** 4.7% - **Logistics and Supply Chain:** 4.7% - **Marketing and Advertising:** 4.7% - **Financial Services:** 3.1% - **Gambling & Casinos:** 3.1% - **E-Learning:** 3.1% - **Other:** 37.5% #### Truecaller for Business - **Staffing and Recruiting:** 30.4% - **Information Technology and Services:** 17.4% - **Telecommunications:** 8.7% - **Marketing and Advertising:** 4.3% - **Market Research:** 4.3% - **Information Services:** 4.3% - **Higher Education:** 4.3% - **Food & Beverages:** 4.3% - **Education Management:** 4.3% - **Design:** 4.3% - **Other:** 13.0% --- ## Alternatives ### Alternatives to Softphone.Pro - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1624 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18914 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews) - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) — 4.6/5 stars (2670 reviews) ### Alternatives to Truecaller for Business - [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3394 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1556 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1414 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3585 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1624 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18914 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4199 reviews) - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) — 4.6/5 stars (2670 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2388 reviews) --- ## Top Discussions ### Softphone.Pro - Title: [what would it take to build an api integration to our pbx switch and zoho](https://www.g2.com/discussions/what-would-it-take-to-build-an-api-integration-to-our-pbx-switch-and-zoho) — 1 comment, 1 upvote > **Top comment:** "Hello Shmuel, it already works — please have a look, that's a post in our Knowledge base about integration with Zoho CRM..." ### Truecaller for Business No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/softphone-pro-vs-truecaller-truecaller-for-business)