Compare SocketLabs and SparkPost
See this
side-by-side comparison of SocketLabs vs. SparkPost
based on preference data from user reviews. SocketLabs rates 4.6/5 stars with 36 reviews. By contrast, SparkPost rates 4.0/5 stars with 56 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 SocketLabs Optimized for quick response |  SparkPost Optimized for quick response | |
| Star Rating | SocketLabs | SparkPost |
| Market Segments | SocketLabs Small-Business (64.7% of reviews) | SparkPost Small-Business (46.3% of reviews) |
| Entry Level Price | SocketLabs $0.00 40,000 emails/first month, 2,000 emails/month after that | SparkPost $20 per month |
SocketLabs vs SparkPost
When assessing the two solutions, reviewers found SocketLabs easier to use, set up, and administer. Reviewers also preferred doing business with SocketLabs overall.
- Reviewers felt that SocketLabs meets the needs of their business better than SparkPost.
- When comparing quality of ongoing product support, reviewers felt that SocketLabs is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SocketLabs over SparkPost.
Categories
Shared Categories
SocketLabs and SparkPost are categorized as Email Tracking, Transactional Email, and Email Deliverability
Unique Categories
SparkPost has no unique categories
Pricing
Free
$0.00 40,000 emails/first month, 2,000 emails/month after that
Basic
$39.95 40,000 emails/month
Professional
$79.95 - $225 100,000-400,000 emails/month
Enterprise
Contact SocketLabs 500,000+ emails/month
‐
Free Trial
STARTER
$20per month
PREMIER 100K MESSAGES
$75per month
PREMIER 250K MESSAGES
$170per month
PREMIER 1M MESSAGES
$525per month
ENTERPRISE
Contact Us
Free Trial
Ratings
Meets Requirements
SocketLabs
Responses: 28
SparkPost
Responses: 51
Ease of Use
SocketLabs
Responses: 28
SparkPost
Responses: 50
Ease of Setup
SocketLabs
Responses: 17
SparkPost
Responses: 33
Ease of Admin
SocketLabs
Responses: 17
SparkPost
Responses: 34
Quality of Support
SocketLabs
Responses: 28
SparkPost
Responses: 49
Ease of Doing Business With
SocketLabs
Responses: 17
SparkPost
Responses: 33
Product Direction (% positive)
SocketLabs
Responses: 29
SparkPost
Responses: 50
Features
Administration
Template Creation
SocketLabs
Responses: 6
SparkPost
Responses: 17
Preset Template Availability
SocketLabs
Responses: 6
SparkPost
Responses: 12
Custom Unsubscribe
SocketLabs
Responses: 7
SparkPost
Responses: 15
Email Segmentation
SocketLabs
SparkPost
Responses: 13
Detailed Server Logs
SocketLabs
Responses: 13
SparkPost
Responses: 23
Notifications
SocketLabs
Responses: 11
SparkPost
Responses: 24
Diagnosis
IP Address
SocketLabs
Responses: 7
SparkPost
Domains
SocketLabs
Responses: 7
SparkPost
Content
SocketLabs
Responses: 9
SparkPost
Policy Compliance
SocketLabs
Responses: 8
SparkPost
Integrations
Webhooks
SocketLabs
Responses: 8
SparkPost
Responses: 22
Event Tracking API
SocketLabs
Responses: 8
SparkPost
Responses: 21
Mail Send API
SocketLabs
Responses: 11
SparkPost
Responses: 24
Spam Filter Testing
SocketLabs
SparkPost
Responses: 17
Analytics
Open Rates
SocketLabs
Responses: 6
SparkPost
Responses: 11
Link Activity
SocketLabs
Responses: 5
SparkPost
Responses: 11
Attachment Activity
SocketLabs
SparkPost
Responses: 6
Tracking
Processing Time
SocketLabs
Responses: 11
SparkPost
Placement
SocketLabs
Responses: 7
SparkPost
Open Rate
SocketLabs
Responses: 7
SparkPost
Time to Open
SocketLabs
Responses: 6
SparkPost
Alerts
SocketLabs
SparkPost
Platform
Custom Tracking Domain
SocketLabs
Responses: 11
SparkPost
Responses: 22
Multiple Domains
SocketLabs
Responses: 7
SparkPost
Responses: 20
Dedicated IP
SocketLabs
Responses: 6
SparkPost
Responses: 21
Documentation
SocketLabs
Responses: 11
SparkPost
Responses: 25
Sender Reputation Management
SocketLabs
Responses: 14
SparkPost
Responses: 24
Tracking & Reporting
SocketLabs
Responses: 14
SparkPost
Responses: 25
Enterprise Scalability
SocketLabs
Responses: 8
SparkPost
Responses: 21
Performance and Reliability
SocketLabs
Responses: 14
SparkPost
Responses: 26
Customizations
Email Platform Integration
SocketLabs
SparkPost
Responses: 9
Email Scheduling
SocketLabs
SparkPost
Responses: 7
Notifications
SocketLabs
Responses: 6
SparkPost
Responses: 7
Email Categorization
SocketLabs
SparkPost
Responses: 7
Templates
SocketLabs
SparkPost
Responses: 5
Reporting
Campaign Performance
SocketLabs
Responses: 6
SparkPost
Domain Reputation
SocketLabs
Responses: 8
SparkPost
Brand Reputation
SocketLabs
Responses: 6
SparkPost
Blacklist and Whitelist
SocketLabs
Responses: 6
SparkPost
Reviewers' Company Size
Reviewers of both SocketLabs and SparkPost were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
SocketLabs
SparkPost
Mid-Market
(51-1000 emp.)
SocketLabs
SparkPost
Enterprise
(> 1000 emp.)
SocketLabs
SparkPost
Reviewers' Industry
Marketing and Advertising
11.8%
Financial Services
11.8%
Market Research
8.8%
Internet
8.8%
Telecommunications
5.9%
Other
52.9%
Internet
25.9%
Information Technology and Services
13.0%
Computer Software
11.1%
Financial Services
9.3%
Real Estate
3.7%
Other
37.0%
Reviews
Most Helpful Favorable Review
Cesar F.
Administrator in Banking
All those years of partnership can say by itself. SocketLabs does the job. Definitely the differential is the account management and the all the support. On the feature aspect, highlights to the possibility to scale by adding new servers, each with a...
Executive Sponsor in Internet
Once set up there is little to do. Pricing. API fairly easy.
Most Helpful Critical Review
Anthony P.
User in Internet
As a Visual Designer I tend to notice design aesthetics that may throw off the viewer. One major thing I noticed is the "Customers Who Trust In SocketLabs" section has very low res images. These easy to miss flaws often detract credibility of the...
Administrator in Information Technology and Services
When not using the API unable to differentiate the messages.
Top Alternatives
Discussions
SocketLabs has no discussions with answers
How much does SparkPost cost?
1 comment
Offical Response from SparkPost
SparkPost offers a free test account and a variety of plans to fit sending needs based on volume, starting at $20 / month.Read more
How can I stay aware of outages?
1 comment
Offical Response from SparkPost
We’re proud of SparkPost’s uptime and reliability. We’ve built a fully cloud-based system that scales instantly—and with full elasticity and redundancy. That...Read more
How do I find out what happened to my messages?
1 comment
Offical Response from SparkPost
Detailed information on message delivery and engagement is available through real-time webhooks. In addition, information is available on a pull-basis...Read more
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