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At a Glance
Market Segments
Small-Business (86.3% of reviews)
Small-Business (75.6% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Social Status
Star Rating
(82)4.6 out of 5
Market Segments
Small-Business (86.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 8 pricing plansSynup
Star Rating
(318)4.5 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SynupSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Social Status excels in social analytics, particularly in areas like Post Performance (9.2) and Competitor Analysis (8.4), while Synup shines with perfect scores in all social analytics categories, indicating a more comprehensive tool for tracking social media metrics.
- Reviewers mention that Social Status offers a robust Content Calendar (9.9) and Content Library (9.9), which are highly praised for their ease of use, whereas Synup's reporting features, such as Report Customizability (10.0) and Report Exporting (10.0), are noted for their flexibility and depth.
- G2 users highlight that Social Status has a strong focus on user experience with high ratings in Ease of Use (9.0) and Ease of Admin (9.1), while Synup's users appreciate its superior Customer Analytics (9.8) and Traffic Analytics (9.8), which provide deeper insights into customer behavior.
- Reviewers say that Social Status's Quality of Support (9.3) is a standout feature, with many users praising the responsiveness and helpfulness of the support team, while Synup's users report slightly lower satisfaction with support (9.1), indicating a potential area for improvement.
- Users on G2 mention that Social Status's Bulk Uploading feature (9.5) is particularly beneficial for managing large datasets efficiently, while Synup's Local Search Optimization features, such as Online Listings (9.3) and Google My Business (9.0), are highlighted for their effectiveness in enhancing local visibility.
- Reviewers mention that Social Status's Hashtag Analytics (7.7) could use improvement compared to Synup's perfect score in this area (10.0), suggesting that Synup may provide more advanced tools for tracking and analyzing hashtag performance.
Pricing
Entry-Level Pricing
Social Status
Free
Free
Per Month
- 1 plan quota
- 1 month of data history
- No reports
Synup
No pricing availableFree Trial
Social Status
Free Trial is available
Synup
No trial information availableRatings
Meets Requirements
8.9
59
9.0
255
Ease of Use
9.1
69
8.9
259
Ease of Setup
9.0
34
8.9
188
Ease of Admin
9.2
32
8.8
147
Quality of Support
9.4
50
9.2
252
Has the product been a good partner in doing business?
9.3
30
8.9
148
Product Direction (% positive)
8.9
54
9.2
247
Features by Category
Social Analytics
8.4
42
10.0(won by 1.6)
31
8.7
41
10.0(won by 1.3)
31
9.3
47
10.0(won by 0.7)
31
8.5
37
10.0(won by 1.5)
30
8.3
34
10.0(won by 1.7)
30
7.9
30
10.0(won by 2.1)
31
8.2
28
9.8(won by 1.6)
32
Reports & Dashboards
7.9
44
9.9(won by 2.0)
31
8.8
46
9.9(won by 1.1)
32
8.4
41
10.0(won by 1.6)
31
7.8
32
10.0(won by 2.2)
30
Agentic AI - Social Media Analytics
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Not enough data
10.0(won by default)
5
Business Tools
Not enough data
9.6
53
Not enough data
9.8
50
Not enough data
9.8
48
Not enough data
9.8
54
Not enough data
9.8
54
Customer Tools
Not enough data
9.9
57
Not enough data
9.9
53
Not enough data
9.8
54
Not enough data
9.8
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.9
141
|
Verified
Not enough data
9.0
134
|
Verified
Not enough data
8.9
144
|
Verified
Not enough data
9.0
149
|
Verified
Performance
Not enough data
9.0
152
|
Verified
Not enough data
8.9
154
|
Verified
Local Search Optimization
Not enough data
9.0
104
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.1
117
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
8.9
105
|
Verified
Not enough data
9.0
119
|
Verified
Content & Collaboration
Not enough data
9.9
61
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Not enough data
9.9
59
Social Management
Not enough data
9.9
63
Not enough data
9.9
62
Not enough data
9.9
60
Not enough data
9.9
61
Not enough data
9.8
61
Not enough data
9.9
61
Not enough data
9.8
32
Agentic AI - Social Media Management
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Visual UGC
Not enough data
9.8
41
Not enough data
9.7
42
Not enough data
9.7
42
Not enough data
9.8
41
Integrations
Not enough data
9.6
40
Not enough data
9.7
43
Not enough data
10.0
42
Not enough data
9.7
41
Support
Not enough data
9.8
42
Not enough data
9.8
42
Performance
Not enough data
9.8
40
Not enough data
9.5
43
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
8.9
127
|
Verified
Not enough data
8.8
108
Not enough data
8.8
110
|
Verified
Reporting
Not enough data
8.6
97
Not enough data
8.8
104
|
Verified
Not enough data
8.9
129
|
Verified
Media Monitoring
Not enough data
8.7
113
|
Verified
Not enough data
8.6
114
|
Verified
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
8.8
100
Generative AI
Not enough data
9.1
55
Agentic AI - Online Reputation Management
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.8
8
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Social Status and Synup are categorized as Social Media Analytics
Unique Categories
Social Status has no unique categories
Reviews
Reviewers' Company Size
Social Status
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.9%
Retail
6.4%
Online Media
3.8%
Non-Profit Organization Management
3.8%
Leisure, Travel & Tourism
3.8%
Other
46.2%
Marketing and Advertising
38.9%
Financial Services
5.5%
Retail
4.8%
Information Technology and Services
3.2%
Health, Wellness and Fitness
3.2%
Other
44.4%
Discussions
Social Status has no discussions with answers
Is this better than BirdEye as far as features go
2 Comments
AR
Jay,
I may be biased here since I'm the founder of Synup.
While Birdeye has their strengths, I believe that we shine in other aspects including our...Read more
How do you user Synup most? With Dashboard access or as a One-Time submission service?
2 Comments
JC
BothRead more
Synup has no more discussions with answers
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