Compare SOCi and Uberall 
At a Glance
Market Segments
Small-Business (53.1% of reviews)
Mid-Market (41.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 25 + Locations
SOCi
Star Rating
(4,009)4.5 out of 5
Market Segments
Small-Business (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SOCiUberall
Star Rating
(195)4.3 out of 5
Market Segments
Mid-Market (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 + Locations
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SOCi excels in overall user satisfaction, reflected in its higher G2 Score compared to Uberall. Users appreciate the platform's intuitive features, such as the ability to easily schedule posts and manage Google hours, which streamline their marketing efforts.
- Users say that Uberall provides excellent visibility into location management, allowing businesses to update store details across multiple platforms quickly. This feature is particularly beneficial for maintaining consistent brand messaging and promotions across various locations.
- Reviewers mention that SOCi's user-friendly calendar feature enhances their ability to plan and execute marketing campaigns effectively. This capability allows users to see what content is scheduled and where it will be posted, making it easier to manage their social media presence.
- According to verified reviews, Uberall's bulk update feature is a standout, especially for businesses with multiple locations. Users highlight how this functionality saves time during busy periods, such as holiday hours or store changes, by allowing for simultaneous updates across all listings.
- G2 reviewers note that while both platforms offer solid support, Uberall has received slightly higher marks for quality of support. Users appreciate the assistance they receive, which helps them navigate the platform and resolve issues efficiently.
- Users report that SOCi is particularly strong in catering to small businesses, as evidenced by its larger share of reviews from this segment. This focus allows SOCi to tailor its features and support to meet the unique needs of smaller enterprises, making it a preferred choice for many in that market.
Pricing
Entry-Level Pricing
SOCi
No pricing availableUberall
Show Up
Contact Us
25 + Locations
Kickstart your presence and lead in search. Minimum 25 locations, pricing will vary based on number of locations.
- Uberall Essentials
- Listings
Free Trial
SOCi
No trial information availableUberall
No trial information availableRatings
Meets Requirements
8.9
3,266
8.4
140
Ease of Use
8.7
3,451
8.7
148
Ease of Setup
8.8
2,176
8.5
107
Ease of Admin
8.9
1,393
9.0
70
Quality of Support
8.8
2,696
8.9
132
Has the product been a good partner in doing business?
9.0
1,381
8.8
70
Product Direction (% positive)
8.8
3,266
9.1
136
Features by Category
Social Analytics
7.8(won by default)
767
Not enough data
8.2(won by default)
809
Not enough data
8.6(won by default)
829
Not enough data
7.9(won by default)
727
Not enough data
Feature Not Available
Not enough data
7.9(won by default)
729
Not enough data
8.2(won by default)
729
Not enough data
Reports & Dashboards
8.2(won by default)
787
Not enough data
8.3(won by default)
787
Not enough data
8.5(won by default)
788
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
7.8(won by default)
199
Not enough data
7.8(won by default)
197
Not enough data
7.8(won by default)
194
Not enough data
7.7(won by default)
196
Not enough data
7.8(won by default)
195
Not enough data
Business Tools
8.1
158
9.0
29
Feature Not Available
Feature Not Available
7.6
148
Feature Not Available
7.9
162
8.6
24
8.0
161
8.6
27
Customer Tools
8.5
171
9.3
32
8.3
162
8.6
27
8.0
161
8.7
24
8.1
158
8.7
25
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.5
50
Not enough data
7.4
50
Not enough data
7.6
49
Not enough data
7.5
48
Not enough data
7.7
47
Not enough data
Listing Management
8.2
634
9.0
68
|
Verified
8.3
624
8.6
60
|
Verified
8.1
619
8.3
63
|
Verified
8.4
642
8.8
65
|
Verified
Performance
8.5
658
8.7
70
|
Verified
8.5
668
8.1
78
|
Verified
Local Search Optimization
8.2
410
7.7
28
8.4
425
8.6
34
8.5
436
8.9
38
8.6
424
8.5
32
8.7
437
7.8
29
8.5
441
8.1
35
Content & Collaboration
8.9
1576
8.2
21
8.5
1540
8.6
20
8.3
1404
8.8
20
8.3
1423
8.7
20
8.6
1470
9.3
22
8.4
1472
8.6
18
Social Management
8.6
1731
8.2
38
9.0
1800
8.7
38
8.3
1627
8.5
34
8.6
1719
8.4
38
8.1
1529
8.1
27
8.4
1518
8.4
20
Feature Not Available
Feature Not Available
Agentic AI - Social Media Management
7.9
376
Not enough data
7.9
374
Not enough data
8.1
374
Not enough data
8.0
373
Not enough data
8.0
374
Not enough data
7.9
374
Not enough data
8.0
374
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Agentic AI - Social Media Advertising
8.1
227
Not enough data
8.1
230
Not enough data
8.2
230
Not enough data
8.1
230
Not enough data
8.1
229
Not enough data
8.2
231
Not enough data
Social Functionality
8.8
1250
Not enough data
Campaign Management
8.7
1193
Not enough data
8.5
697
Not enough data
8.5
1190
Not enough data
8.3
1145
Not enough data
8.5
1149
Not enough data
Feature Not Available
Not enough data
8.5
1101
Not enough data
Feature Not Available
Not enough data
8.3
1076
Not enough data
8.5
1123
Not enough data
8.4
1081
Not enough data
8.1
1056
Not enough data
8.3
1059
Not enough data
Targeting
8.4
1163
Not enough data
Feature Not Available
Not enough data
8.3
1090
Not enough data
8.3
1104
Not enough data
Platform
8.3
1081
Not enough data
8.4
1114
Not enough data
8.7
1157
Not enough data
8.8
1176
Not enough data
8.6
1088
Not enough data
8.6
1137
Not enough data
8.7
1123
Not enough data
Feature Not Available
Not enough data
8.4
685
Not enough data
Responses
8.1
38
Not enough data
8.3
44
Not enough data
8.1
35
Not enough data
Automation - AI Agents
8.0
33
Not enough data
8.4
39
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
46
Not enough data
Platform
8.3
35
Not enough data
8.3
35
Not enough data
8.2
33
Not enough data
Autonomy - AI Agents
8.2
32
Not enough data
8.4
35
Not enough data
8.6
35
Not enough data
8.2
34
Not enough data
Generative AI
8.4
45
Not enough data
8.6
34
Not enough data
Responses
8.2
89
Not enough data
Feature Not Available
Not enough data
8.2
80
Not enough data
8.6
83
Not enough data
Feature Not Available
Not enough data
Platform
8.0
77
Not enough data
8.3
81
Not enough data
8.3
82
Not enough data
8.4
81
Not enough data
Feature Not Available
Not enough data
8.3
75
Not enough data
8.3
86
Not enough data
Generative AI
8.4
66
Not enough data
8.2
66
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Survey Management
8.6
185
Not enough data
8.6
186
Not enough data
8.7
185
Not enough data
8.6
183
Not enough data
Survey Customization
8.6
179
Not enough data
8.8
179
Not enough data
8.7
140
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.9
181
Not enough data
8.6
179
Not enough data
8.7
181
Not enough data
8.7
182
Not enough data
Agentic AI - Survey
8.7
60
Not enough data
8.6
60
Not enough data
8.7
62
Not enough data
Content Generation - AI Content Creation Platforms
8.5
54
Not enough data
8.6
52
Not enough data
8.8
60
Not enough data
Management - AI Content Creation Platforms
8.6
53
Not enough data
8.7
50
Not enough data
8.4
49
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Feature Not Available
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.6
995
|
Verified
8.7
61
|
Verified
8.3
954
|
Verified
8.0
49
8.5
979
|
Verified
7.8
54
|
Verified
Reporting
Feature Not Available
7.0
40
8.3
937
|
Verified
7.5
48
|
Verified
8.9
1046
|
Verified
8.4
60
|
Verified
Media Monitoring
8.9
1031
|
Verified
7.3
50
|
Verified
8.9
1051
7.7
54
|
Verified
8.6
962
|
Verified
7.8
46
|
Verified
In-House Management
8.0
577
Feature Not Available
8.2
919
|
Verified
8.2
44
Generative AI
8.1
760
7.8
28
Agentic AI - Online Reputation Management
7.8
210
Not enough data
7.8
209
Not enough data
8.0
212
Not enough data
7.8
212
Not enough data
7.9
213
Not enough data
7.9
212
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
7.7
35
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.1
35
Not enough data
8.1
36
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
Automation
8.1
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
Autonomy
7.9
35
Not enough data
8.0
35
Not enough data
8.2
36
Not enough data
8.3
36
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SOCi and Uberall are categorized as Multi-Location Marketing Platforms, Store Locator, Local Listing Management, Local SEO, Online Reputation Management, and Social Media Management
Unique Categories
Uberall is categorized as Answer Engine Optimization (AEO) and Landing Page Builders
Reviews
Reviewers' Company Size
SOCi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uberall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
22.8%
Health, Wellness and Fitness
6.8%
Marketing and Advertising
6.8%
Retail
5.6%
Leisure, Travel & Tourism
5.0%
Other
52.9%
Restaurants
11.5%
Marketing and Advertising
10.3%
Food & Beverages
8.5%
Retail
8.5%
Automotive
6.1%
Other
55.2%
Discussions
I need step by step quidance
3 Comments
CD
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
Uberall has no discussions with answers
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