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At a Glance
Market Segments
Small-Business (72.8% of reviews)
Small-Business (62.1% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free
Snov.io
Star Rating
(472)4.5 out of 5
Market Segments
Small-Business (72.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 8 pricing plansZoho CRM
Star Rating
(2,836)4.1 out of 5
Market Segments
Small-Business (62.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Snov.io excels in ease of use, scoring 9.1 compared to Zoho CRM's 8.3. Reviewers mention that Snov.io's intuitive interface and streamlined navigation make it easier for small businesses to adopt and utilize effectively.
- Reviewers mention that Snov.io offers superior customer support, with a score of 9.1 versus Zoho CRM's 7.6. Users on G2 highlight the responsiveness and helpfulness of Snov.io's support team, which is crucial for businesses needing quick resolutions.
- Users say that Snov.io's email marketing features are particularly strong, scoring 9.0 compared to Zoho CRM's 8.0. Reviewers mention that Snov.io provides robust tools for creating and managing email campaigns, which are essential for effective outreach.
- Reviewers mention that while both products perform well in opportunity and pipeline management, they score equally at 8.2. However, users report that Zoho CRM offers more comprehensive features for tracking sales processes, which can be beneficial for businesses with complex sales cycles.
- Users on G2 report that Snov.io's lead management capabilities are slightly better, scoring 8.7 compared to Zoho CRM's 8.3. Reviewers mention that Snov.io's automated lead tracking and nurturing features help small businesses convert leads more effectively.
- Reviewers say that Zoho CRM shines in customization options, scoring 8.1, which allows businesses to tailor the software to their specific needs. Users report that this flexibility is a significant advantage for companies with unique workflows.
Pricing
Entry-Level Pricing
Snov.io
Trial
Free Trial
Per Month
Trial is a renewable plan that lets you test Snov.io tools before you commit to a paid plan. On trial you can search for leads, verify emails, warm up your sender account, send campaigns and manage deals in the CRM.
- 50 credits
- 100 email recipients
- 1 email warm-up slot
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Snov.io
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.9
375
8.4
2,413
Ease of Use
9.1
385
8.3
2,427
Ease of Setup
8.8
185
7.9
1,197
Ease of Admin
9.0
127
8.0
1,005
Quality of Support
9.1
358
7.6
2,207
Has the product been a good partner in doing business?
9.1
125
8.0
981
Product Direction (% positive)
9.1
362
8.0
2,349
Features by Category
Sales Force Automation
8.3
50
8.5
1620
|
Verified
8.0
43
8.3
870
|
Verified
8.1
51
8.2
1543
|
Verified
8.3
50
8.2
1619
|
Verified
8.0
45
7.8
1183
|
Verified
8.3
44
8.4
665
|
Verified
8.2
42
7.9
1213
|
Verified
8.1
43
8.0
1203
|
Verified
8.4
43
8.2
1315
|
Verified
Marketing Automation
9.0
47
8.0
1332
|
Verified
8.6
48
7.9
1295
|
Verified
8.7
50
8.4
1517
|
Verified
7.9
47
7.9
1121
|
Verified
Customer Support
8.3
47
8.0
1195
|
Verified
8.7
47
7.9
1198
|
Verified
8.7
40
7.9
1232
|
Verified
8.1
48
7.8
1066
|
Verified
8.4
46
8.0
1108
|
Verified
Reporting & Analytics
8.4
50
8.2
1494
|
Verified
8.4
51
8.2
1550
|
Verified
7.8
45
8.1
1050
|
Verified
Mobile & Social
8.2
46
8.1
1078
|
Verified
8.5
47
8.0
1089
|
Verified
8.2
43
8.0
1194
|
Verified
Platform
7.7
42
8.1
854
|
Verified
8.2
41
8.1
825
|
Verified
8.4
41
8.4
856
|
Verified
8.1
44
8.1
647
|
Verified
7.7
38
7.8
547
|
Verified
8.1
39
8.1
717
|
Verified
8.5
41
8.4
838
|
Verified
7.7
42
8.1
660
|
Verified
Integration
8.7
42
8.3
648
|
Verified
7.9
41
8.1
631
|
Verified
8.3
39
8.0
596
|
Verified
Generative AI
Feature Not Available
8.2
178
Agentic AI - CRM
7.8
17
8.1
64
7.2
17
8.3
62
7.3
16
8.0
63
7.1
16
8.0
63
7.3
17
8.2
63
7.3
16
8.2
63
7.5
16
8.2
63
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.3
88
Not enough data
7.7
83
Not enough data
8.3
86
Not enough data
8.3
83
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
89
Not enough data
8.2
85
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Data Availability
8.6
44
Not enough data
8.7
44
Not enough data
8.3
43
Not enough data
7.1
15
Not enough data
Data Accuracy
8.0
39
Not enough data
7.9
38
Not enough data
7.9
17
Not enough data
Agentic AI - Sales Intelligence
6.4
7
Not enough data
6.0
7
Not enough data
7.1
7
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Platform
8.0
35
Not enough data
8.0
36
Not enough data
8.3
38
Not enough data
8.0
36
Not enough data
7.5
33
Not enough data
7.5
34
Not enough data
Features
8.1
37
Not enough data
7.7
38
Not enough data
8.0
38
Not enough data
8.1
36
Not enough data
8.0
39
Not enough data
7.3
34
Not enough data
7.5
37
Not enough data
7.9
38
Not enough data
8.0
39
Not enough data
Competition
Not enough data
8.7
57
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.7
56
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.5
54
|
Verified
Not enough data
7.7
17
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
60
|
Verified
Not enough data
8.7
58
Not enough data
8.7
44
Platform
Not enough data
8.8
64
|
Verified
Not enough data
8.9
63
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
62
|
Verified
Not enough data
8.7
62
|
Verified
Employee Features
Not enough data
8.9
65
|
Verified
Not enough data
8.7
67
|
Verified
Not enough data
8.8
67
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.5
14
8.4
71
7.7
14
8.8
72
8.4
15
8.8
72
6.9
14
8.8
72
Organization
7.8
13
8.6
73
7.7
13
8.4
72
7.3
13
8.5
72
Performance Analysis
7.5
12
Feature Not Available
7.6
13
8.6
74
Sales Analysis
7.1
12
8.4
68
6.5
12
8.4
72
Generative AI
8.3
8
8.1
26
8.3
8
7.9
26
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
160
Not enough data
8.8
156
Not enough data
8.3
146
Not enough data
8.2
141
Not enough data
8.9
154
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.5
143
Not enough data
8.2
138
Not enough data
7.9
121
AI and Automation
Not enough data
8.2
147
Not enough data
8.4
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.4
69
Agentic AI - Sales Engagement
Not enough data
7.8
27
Not enough data
7.7
25
Not enough data
7.9
26
Not enough data
7.8
25
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
8.0
25
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
96
Not enough data
8.6
91
Not enough data
8.5
95
Not enough data
8.3
87
Not enough data
8.7
54
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
78
Not enough data
8.6
75
Not enough data
8.5
75
Not enough data
8.7
76
Not enough data
8.6
74
Collaboration
Not enough data
8.7
75
Not enough data
8.5
77
Not enough data
8.9
79
Not enough data
8.9
82
Not enough data
8.7
76
Not enough data
8.6
74
Lead Intelligence
8.6
72
Not enough data
8.5
69
Not enough data
8.6
69
Not enough data
8.7
70
Not enough data
8.8
69
Not enough data
Agentic AI - Lead Intelligence
6.9
9
Not enough data
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Generative AI
7.5
75
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Verification
8.2
10
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
152
|
Verified
Not enough data
8.3
159
|
Verified
Not enough data
8.0
151
|
Verified
Not enough data
8.4
160
|
Verified
Personalization
Not enough data
8.5
176
|
Verified
Not enough data
8.6
177
|
Verified
Not enough data
8.6
183
|
Verified
Not enough data
8.4
170
|
Verified
Administrative
Not enough data
8.5
168
|
Verified
Not enough data
8.5
172
|
Verified
Not enough data
8.3
160
Agentic AI - Email Tracking
Not enough data
7.6
29
Not enough data
7.4
28
Not enough data
7.5
29
Not enough data
6.9
28
Not enough data
6.9
29
Not enough data
7.4
29
Not enough data
7.5
28
Analytics
Not enough data
8.3
138
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.7
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
28
Not enough data
7.5
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.4
28
Data Sourcing
Not enough data
8.3
143
Not enough data
8.4
147
Not enough data
8.3
140
Not enough data
8.6
152
Not enough data
8.5
144
Predictive Analytics
Not enough data
8.5
144
Not enough data
8.3
136
Not enough data
8.0
122
Not enough data
8.2
128
Sales Management
Not enough data
8.5
151
Not enough data
8.3
129
Not enough data
8.5
142
Not enough data
8.8
149
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Account Intelligence
7.2
6
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
6.7
6
Not enough data
Lead Intelligence
8.6
19
Not enough data
8.3
19
Not enough data
8.8
20
Not enough data
Lead Management
9.2
17
Not enough data
8.6
15
Not enough data
8.6
14
Not enough data
Marketing Campaigns
8.3
14
Not enough data
7.7
14
Not enough data
8.2
14
Not enough data
7.9
15
Not enough data
8.2
15
Not enough data
Data Availability - Marketing Account Intelligence
8.3
10
Not enough data
Data Accuracy - Marketing Account Intelligence
8.3
10
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Snov.io and Zoho CRM are categorized as AI Sales Assistant and CRM
Unique Categories
Snov.io is categorized as Email Verification, Marketing Account Intelligence, Lead Intelligence, and Sales Intelligence
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, Sales Analytics, Quote Management, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Snov.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.3%
Information Technology and Services
19.9%
Computer Software
15.6%
Telecommunications
2.4%
Management Consulting
2.4%
Other
36.5%
Information Technology and Services
15.9%
Computer Software
9.8%
Marketing and Advertising
9.0%
Real Estate
3.5%
Financial Services
3.5%
Other
58.3%
Alternatives
Discussions
What is the best email finder?
4 Comments
AM
Until now, SalesQL.Read more
Will there be a Pipedrive Integration?
1 Comment
MN
Hello Alex!
Our Pipedrive integration is in Beta status.
Read how to set up your integration with Pipedrive here →...Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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