4.5 out of 5
4.4 out of 5
Optimized for quick response
|Entry Level Price|
When assessing the two solutions, reviewers found SnapEngage easier to use, set up, and administer. Reviewers also preferred doing business with SnapEngage overall.
We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...
The task distribution system, reports, chat system and client database management are the best things in this application. Excellent multi-channel support and an excellent interface - Integrating the knowledge base into ticket design is really neat! The...
The only info you're given for a prospect is where they're chatting from, it's also not designed specifically to generate sales, which is my job
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