From $16per user / per month
From $26per user / per month
From $40per user / per month
Free Trial Unavailable
|Ease of Use|
|Ease of Setup||Not enough data available|
|Ease of Admin||Not enough data available|
|Quality of Support|
|Ease of Doing Business With||Not enough data available|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
|Most Helpful Favorable Review|
My favorite part of of Snapengage is how fluid they make the proactive chat process. Since no click is needed to initiate a chat session we engage our customers more frequently. To provide a concrete example: I had tried two other live chat providers...
Demo was easy to follow; on-the-spot walkthrough for customers decreases sales team time on phones
|Most Helpful Critical Review|
Difficult to customise (colours etc.) Support are helpful but it's a little hard to set up.
User in Financial Services
Data tracking on their platform was not easy to reconcile with our internal reporting. Additionally, we did not see the desired increase in conversion.
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