G2 reviewers report that Smokeball excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Wealth Docx®. Users appreciate its efficiency and intuitive design, with one reviewer noting that it "streamlines tasks that used to take a lot of time."
Users say that Smokeball's ease of use is a standout feature, with many finding the platform "extremely user-friendly and easy to navigate." In contrast, Wealth Docx® has received lower ratings in this area, indicating that some users may face challenges in daily operations.
According to verified reviews, Smokeball's implementation process is praised for being quick and straightforward, which is a significant advantage for firms looking to adopt new software. Wealth Docx® does not have recent feedback highlighting its setup process, suggesting potential uncertainty for new users.
Reviewers mention that Smokeball provides exceptional support, with a quality of support score that stands out in the market. Users have highlighted the platform's ability to assist them effectively, while Wealth Docx® has received mixed feedback in this area, indicating room for improvement.
Users appreciate the comprehensive resources available through Wealth Docx®, which help them serve clients with confidence. However, Smokeball's focus on efficiency and document management has led many users to consider it one of the best tools for their firms, showcasing its practical advantages in everyday use.
G2 reviewers highlight that Smokeball's strong market presence and user base contribute to its reliability, with a total of 335 reviews compared to Wealth Docx®'s 58. This larger pool of feedback suggests that Smokeball's performance is well-documented and trusted by a broader audience.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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