G2 reviewers report that TimeSolv excels in tracking payable hours and managing expenses, with users appreciating its ability to automate invoice generation from tracked time. This feature is particularly beneficial for small businesses looking to streamline their billing processes.
Users say that Smokeball stands out for its user-friendly interface, which allows quick access to case information. Reviewers highlight how this accessibility saves time for staff, making it easier to draft documents and manage client details efficiently.
According to verified reviews, TimeSolv is praised for its straightforward layout, making it easy for users to find what they need without navigating through complex menus. This simplicity is a significant advantage for those who prioritize ease of use in their daily operations.
Reviewers mention that Smokeball's initial setup is very straightforward, which is a crucial factor for firms looking to implement new software quickly. Users appreciate how the software integrates seamlessly into their workflow, reducing the learning curve for new team members.
G2 reviewers highlight that while TimeSolv has a slightly lower overall satisfaction score, it still receives commendations for its ease of administration, allowing users to manage their accounts and settings with minimal hassle.
Users express that Smokeball's quality of support is a significant strength, with many noting the responsiveness and helpfulness of the support team. This level of service can be a deciding factor for businesses that require reliable assistance as they navigate their software needs.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
What does smoke ball do?
1 Comment
MG
Smokeball includes the features you expect from a practice management system: Matter and contact management, calendar management, and billing. It also...Read more
What's the difference between phases and milestones?
2 Comments
GV
You can use milestones in different ways. A 'billable milestone' allows you to create fixed fee invoices. A regular milestone can represent a date...Read more
What is the best way to make sure you stay on top of your timekeeping throughout the month?
2 Comments
RR
Billing your time at the end of the month generally results in your losing significant time that you would not lose if you billed your time daily. If...Read more
Do I have to be online to use TimeSolv?
2 Comments
Official Response from TimeSolv
No, with TimeSolv's desktop widget, you can track time and expenses for a matter even when not online. Simply sync the widget once you're back online with...Read more
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