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Compare Smith.ai Virtual Receptionists and SureCall Experts 
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At a Glance
Market Segments
Small-Business (93.2% of reviews)
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Starting at $292.50 Per Month
No pricing available
Smith.ai Virtual Receptionists
Star Rating
(73)4.9 out of 5
Market Segments
Small-Business (93.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $292.50 Per Month
Browse all 8 pricing plansSureCall Experts
Star Rating
(27)4.6 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SureCall ExpertsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smith.ai Virtual Receptionists excels in "Communication Skills" with a score of 9.7, highlighting the team's ability to effectively engage with clients and manage inquiries, while SureCall Experts, with a score of 8.8, is noted for being slightly less responsive in communication.
- Reviewers mention that Smith.ai's "Expertise of Team" is rated at 9.6, indicating a high level of professionalism and knowledge, whereas SureCall Experts, with a score of 8.7, has received feedback suggesting that their team could benefit from additional training in specific areas.
- G2 users highlight that Smith.ai Virtual Receptionists has a superior "Technical Expertise" rating of 9.8, which reviewers attribute to their proficiency in handling complex client needs, while SureCall Experts, rated at 9.0, has been noted for occasional delays in technical support.
- Users on G2 report that Smith.ai consistently meets deadlines with a score of 9.9, which reviewers appreciate for ensuring timely project delivery, while SureCall Experts, with a score of 9.0, has received comments about missed deadlines in certain instances.
- Reviewers mention that Smith.ai's "Planning" capabilities, particularly in "Needs Assessment" and "Resource Allocation," are rated at 9.8 and 9.9 respectively, showcasing their thorough approach to understanding client requirements, whereas SureCall Experts has lower scores in these areas, indicating potential gaps in their planning processes.
- Users say that Smith.ai Virtual Receptionists has a strong reputation for being a good business partner, with a score of 9.8, reflecting positive long-term relationships, while SureCall Experts, rated at 9.4, has received mixed feedback regarding their partnership approach, with some users expressing a desire for more proactive engagement.
Pricing
Entry-Level Pricing
Smith.ai Virtual Receptionists
Virtual Receptionist Starter - 30 Calls
Starting at $292.50
Per Month
Friendly, professional agents answer your calls. $11.00/call price after 30-call monthly minimum.
- Free spam blocking
- Fully English-Spanish bilingual
- 1 transfer destination
SureCall Experts
No pricing availableFree Trial
Smith.ai Virtual Receptionists
No trial information availableSureCall Experts
No trial information availableRatings
Quality of Work
9.6
54
9.0
19
Responsiveness
9.7
54
9.2
19
Expertise of Team
9.5
54
8.7
19
Execution Ability
9.5
54
9.0
19
Communication Skills
9.7
54
8.8
19
Professionalism
9.8
53
9.6
19
Has the product been a good partner in doing business?
9.8
61
9.4
21
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smith.ai Virtual Receptionists and SureCall Experts are categorized as Virtual Receptionist Services
Unique Categories
Smith.ai Virtual Receptionists has no unique categories
SureCall Experts is categorized as Contact Center Outsourcing Services, Managed Live Chat, and IT Outsourcing
Reviews
Reviewers' Company Size
Smith.ai Virtual Receptionists
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SureCall Experts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
46.6%
Legal Services
37.0%
Information Technology and Services
4.1%
Real Estate
2.7%
Financial Services
2.7%
Other
6.8%
Oil & Energy
14.8%
Telecommunications
7.4%
Outsourcing/Offshoring
7.4%
Food & Beverages
7.4%
Real Estate
3.7%
Other
59.3%
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