Compare SmartSurvey and Typeform 
Featured Products
At a Glance
Market Segments
Small-Business (45.7% of reviews)
Small-Business (65.2% of reviews)
Entry-Level Pricing
Free
Free Per Month
SmartSurvey
Star Rating
(47)4.6 out of 5
Market Segments
Small-Business (45.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 6 pricing plansTypeform
Star Rating
(965)4.5 out of 5
Market Segments
Small-Business (65.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Typeform excels in user experience, with many praising its intuitive interface and ease of setup. Users appreciate how quickly they can create surveys and integrate results with tools like Google Suite and Hubspot, making it a favorite for those needing efficient workflows.
- Users say SmartSurvey offers a straightforward interface that is particularly friendly for non-technical staff. However, some users feel limited by the free account's response cap, which can hinder larger projects, indicating a need for more flexibility in their offerings.
- Reviewers mention that Typeform's recent introduction of AI features has made survey creation even simpler, enhancing its appeal for users looking for innovative solutions. This feature, combined with its strong integration capabilities, positions Typeform as a leader in modern survey tools.
- According to verified reviews, SmartSurvey shines in reporting and analytics, with users highlighting its detailed statistical outputs. This makes it a solid choice for those who prioritize in-depth analysis of survey results, although it may lack some of the advanced integrations that Typeform offers.
- G2 reviewers note that while Typeform has a higher overall satisfaction score, SmartSurvey's support quality is rated higher, with users appreciating the responsiveness and helpfulness of their support team. This could be a deciding factor for organizations that value strong customer support.
- Users report that Typeform's ability to synchronize leads directly into CRM systems significantly enhances productivity, making it a preferred choice for small businesses looking to streamline their processes. In contrast, SmartSurvey's features, while effective, may not offer the same level of automation and integration.
Pricing
Entry-Level Pricing
SmartSurvey
Basic Plan
Free
- Unlimited surveys
- 15 questions per survey
- 100 responses per month
Typeform
FREE
Free
Per Month
Discover the possibilities of conversational forms
- 10 responses/month
- 1 user
- Unlimited typeforms
Free Trial
SmartSurvey
Free Trial is available
Typeform
Free Trial is available
Ratings
Meets Requirements
9.1
42
8.9
798
Ease of Use
9.0
42
9.3
809
Ease of Setup
9.1
21
9.1
524
Ease of Admin
9.0
21
9.0
432
Quality of Support
9.3
40
8.4
580
Has the product been a good partner in doing business?
9.0
20
8.8
412
Product Direction (% positive)
8.9
41
8.6
764
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.5
123
Not enough data
8.6
119
Not enough data
Feature Not Available
Agentic AI - Lead Capture
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data Capture
Not enough data
8.7
122
Not enough data
8.9
118
Not enough data
8.5
109
Not enough data
8.7
113
Analytics
Not enough data
8.6
113
Not enough data
8.4
114
Customization
Not enough data
9.3
119
Not enough data
9.0
118
Not enough data
8.6
113
Not enough data
8.7
115
Survey Management
9.0
5
9.0
264
8.3
5
9.1
264
Not enough data
8.4
253
8.7
5
8.7
250
Survey Customization
Not enough data
8.7
257
Not enough data
8.5
247
Not enough data
8.4
230
Not enough data
7.9
198
Survey Insights
9.2
6
8.4
251
Feature Not Available
7.9
190
8.6
6
8.8
238
8.3
5
8.7
219
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization
Not enough data
8.6
192
Not enough data
8.9
199
Not enough data
9.0
196
Not enough data
9.0
213
Additional Functionality
Not enough data
8.8
179
Not enough data
Feature Not Available
Not enough data
8.4
176
Not enough data
7.6
154
Not enough data
8.6
177
Categories
Categories
Shared Categories
SmartSurvey and Typeform are categorized as Survey
Unique Categories
SmartSurvey has no unique categories
Typeform is categorized as Online Form Builder and Lead Capture
Reviews
Reviewers' Company Size
SmartSurvey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Typeform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
15.2%
Research
8.7%
Government Administration
8.7%
Real Estate
6.5%
Wholesale
4.3%
Other
56.5%
Marketing and Advertising
11.7%
Information Technology and Services
9.4%
Computer Software
8.7%
Health, Wellness and Fitness
4.0%
Internet
3.6%
Other
62.6%
Alternatives
Discussions
What is SmartSurvey?
1 Comment
Official Response from SmartSurvey
SmartSurvey is an online survey and forms platform with user friendly yet advanced survey software. It enables our customers to drive valuable insights...Read more
SmartSurvey has no more discussions with answers
Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?
2 Comments
AG
I've never tried it, but I'm pretty sure Zapier can do that. Just link a new typeform entry to sheets, only retrieving the file attachment.Read more
Can we randomize the questions based on the audience?
2 Comments
MW
Hey Nishant,
you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people....Read more
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