# SmartSurvey vs Typeform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Typeform excels in user experience, with many users praising its **intuitive interface** and the recent addition of an AI feature that simplifies survey creation. This has made it easier for users to build surveys without extensive research.
- **Users say** that SmartSurvey offers a straightforward experience, particularly for non-technical staff, highlighting its **simple interface**. However, some users feel limited by the free account's response cap, which restricts them to only 100 responses per month.
- **Reviewers mention** that Typeform's integration capabilities are a significant advantage, with users appreciating the ability to connect with apps like **Klaviyo** and **Calendly**. This integration reduces friction in setting up demos and managing workflows.
- **According to verified reviews** , SmartSurvey shines in its reporting and analytics features, with users noting the detailed information available in formats like Word. This makes it a solid choice for those who prioritize data analysis.
- **G2 reviewers highlight** that Typeform's overall satisfaction is reflected in its higher G2 Score, indicating a more favorable reception among users. Many recommend it despite a slightly higher price point, suggesting that the value it provides justifies the cost.
- **Users express** that while both platforms have similar ease of setup, Typeform's recent updates and features, such as the AI tool for survey building, give it an edge in terms of modern usability and functionality.



| | SmartSurvey | Typeform | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 47 | 1,003 | 
| **Largest Market Segment** | Small-Business (45.7% of reviews) | Small-Business (64.8% of reviews) | 
| **Entry Level Price** | Free | Free Per Month | 

---
## Top Pros & Cons

### SmartSurvey

**Not enough data**

### Typeform

Pros:
- Ease of Use (138 reviews)
- Intuitive (87 reviews)

Cons:
- Expensive (47 reviews)
- Limited Customization (21 reviews)

---
## Ratings Comparison
| Rating | SmartSurvey | Typeform | 
|---|---|---|
  | **Meets Requirements** | 9.1 (42 reviews) | 8.9 (823 reviews) | 
  | **Ease of Use** | 9.0 (42 reviews) | 9.3 (835 reviews) | 
  | **Ease of Setup** | 9.1 (21 reviews) | 9.1 (550 reviews) | 
  | **Ease of Admin** | 9.0 (21 reviews) | 9.0 (435 reviews) | 
  | **Quality of Support** | 9.3 (40 reviews) | 8.4 (595 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (20 reviews) | 8.8 (415 reviews) | 
  | **Product Direction (% positive)** | 8.9 (41 reviews) | 8.6 (786 reviews) | 

---
## Pricing

### SmartSurvey

#### Entry-Level Pricing

Plan: Basic

Price: Free

Description: For individuals who need a professional survey tool without a subscription

Key Features:
- 100 responses per month
- 15 questions per survey
- Unlimited surveys

[Browse all 4 editions](https://www.g2.com/products/smartsurvey/pricing)

#### Free Trial

Yes

### Typeform

#### Entry-Level Pricing

Plan: FREE

Price: Free Per Month

Description: Discover the possibilities of conversational forms

Key Features:
- 10 responses/month
- 1 user
- Unlimited typeforms

[Browse all 3 editions](https://www.g2.com/products/typeform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **SmartSurvey** | N/A | N/A |
| **Typeform** | N/A | N/A |

#### Lead Generation

| Feature | SmartSurvey | Typeform | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **SmartSurvey** | N/A | N/A |
| **Typeform** | 8.7/10 | 136 |

#### Lead Monitoring

| Feature | SmartSurvey | Typeform | 
|---|---|---|
| **Features** | Not enough data | 8.6 (129 reviews) | 
| **Performance** | Not enough data | 8.7 (125 reviews) | 
| **Identification** | Not enough data | Feature Not Available | 

#### Agentic AI - Lead Capture

| Feature | SmartSurvey | Typeform | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 

#### Data Capture

| Feature | SmartSurvey | Typeform | 
|---|---|---|
| **Mobile** | Not enough data | 8.7 (125 reviews) | 
| **Websites** | Not enough data | 8.9 (122 reviews) | 
| **Social Media** | Not enough data | 8.4 (111 reviews) | 
| **Data** | Not enough data | 8.8 (117 reviews) | 

#### Analytics

| Feature | SmartSurvey | Typeform | 
|---|---|---|
| **Export/Import** | Not enough data | 8.7 (117 reviews) | 
| **Reporting** | Not enough data | 8.4 (117 reviews) | 

#### Customization

| Feature | SmartSurvey | Typeform | 
|---|---|---|
| **Forms** | Not enough data | 9.3 (122 reviews) | 
| **Personalization** | Not enough data | 9.1 (120 reviews) | 
| **Templates** | Not enough data | 8.6 (115 reviews) | 
| **Integration** | Not enough data | 8.7 (117 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SmartSurvey** | 8.7/10 | 6 |
| **Typeform** | 8.5/10 | 287 |

#### Survey Management

| Feature | SmartSurvey | Typeform | 
|---|---|---|
| **Survey Builder** | 9.0 (5 reviews) | 9.1 (271 reviews) | 
| **Question Types** | 8.3 (5 reviews) | 9.2 (270 reviews) | 
| **Templates** | Not enough data | 8.5 (254 reviews) | 
| **Survey Distribution** | 8.7 (5 reviews) | 8.7 (253 reviews) | 

#### Survey Customization

| Feature | SmartSurvey | Typeform | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.7 (259 reviews) | 
| **Branding** | Not enough data | 8.5 (250 reviews) | 
| **Multimedia Support** | Not enough data | 8.4 (231 reviews) | 
| **Multilingual Surveys** | Not enough data | 7.9 (199 reviews) | 

#### Survey Insights

| Feature | SmartSurvey | Typeform | 
|---|---|---|
| **Reporting & Analytics** | 9.2 (6 reviews) | 8.4 (254 reviews) | 
| **BI Tools Integration** | Not enough data | 7.9 (190 reviews) | 
| **Data Exporting** | 8.6 (6 reviews) | 8.8 (240 reviews) | 
| **Permissions** | 8.3 (5 reviews) | 8.7 (219 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SmartSurvey** | N/A | N/A |
| **Typeform** | 8.6/10 | 248 |

#### Customization

| Feature | SmartSurvey | Typeform | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.6 (197 reviews) | 
| **Conditional Logic** | Not enough data | 8.9 (207 reviews) | 
| **Multi-page Forms** | Not enough data | 9.0 (201 reviews) | 
| **Design** | Not enough data | 9.0 (223 reviews) | 

#### Additional Functionality

| Feature | SmartSurvey | Typeform | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.8 (183 reviews) | 
| **Offline Capability** | Not enough data | Feature Not Available | 
| **Notifications** | Not enough data | 8.4 (176 reviews) | 
| **Payments** | Not enough data | 7.6 (155 reviews) | 
| **Mobile Forms** | Not enough data | 8.6 (178 reviews) | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)


**Unique to Typeform (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Lead Capture Software](https://www.g2.com/categories/lead-capture)


---
## Reviewer Demographics

### By Company Size

| Segment | SmartSurvey | Typeform | 
|---|---|---|
| **Small-Business** | 45.7% | 64.8% | 
| **Mid-Market** | 34.8% | 28.6% | 
| **Enterprise** | 19.6% | 6.6% | 

### By Industry

#### SmartSurvey

- **Education Management:** 15.2%
- **Research:** 8.7%
- **Government Administration:** 8.7%
- **Real Estate:** 6.5%
- **Wholesale:** 4.3%
- **Construction:** 4.3%
- **Non-Profit Organization Management:** 4.3%
- **Hospital & Health Care:** 4.3%
- **Accounting:** 2.2%
- **Commercial Real Estate:** 2.2%
- **Other:** 39.1%

#### Typeform

- **Marketing and Advertising:** 11.7%
- **Information Technology and Services:** 9.3%
- **Computer Software:** 8.9%
- **Health, Wellness and Fitness:** 4.1%
- **Non-Profit Organization Management:** 3.6%
- **Internet:** 3.5%
- **Education Management:** 3.5%
- **Retail:** 3.0%
- **Financial Services:** 2.5%
- **Real Estate:** 2.2%
- **Other:** 47.7%

---
## Alternatives

### Alternatives to SmartSurvey

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23554 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3017 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (954 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1143 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5245 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1038 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)

### Alternatives to Typeform

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5245 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (330 reviews)
- [involve.me](https://www.g2.com/products/involve-me/reviews) — 4.7/5 stars (104 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23554 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (954 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)

---
## Top Discussions

### SmartSurvey

- Title: [What is SmartSurvey?](https://www.g2.com/discussions/what-is-smartsurvey) — 1 comment *(includes official response)*
  > **Top comment:** "SmartSurvey is an online survey and forms platform with user friendly yet advanced survey software. It enables our customers to drive valuable insights..."

### Typeform

- Title: [What is Typeform used for?](https://www.g2.com/discussions/typeform-what-is-typeform-used-for) — 2 comments
  > **Top comment:** "Typeform is used for collecting data from user's. Such as surveys / forms and Quiz. it is easy to create and instantly make it live."
- Title: [What is Typeform used for?](https://www.g2.com/discussions/what-is-typeform-used-for) — 2 comments
  > **Top comment:** "For educational and survey purposes."
- Title: [what is my gain?](https://www.g2.com/discussions/what-is-my-gain) — 2 comments, 1 upvote
  > **Top comment:** "more thoughtful responses, and higher completion rates"
- Title: [Can we randomize the questions based on the audience?](https://www.g2.com/discussions/51173-can-we-randomize-the-questions-based-on-the-audience) — 2 comments, 1 upvote
  > **Top comment:** "Hey Nishant,

you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people...."
- Title: [Have you got APIs?](https://www.g2.com/discussions/have-you-got-apis) — 2 comments, 1 upvote
  > **Top comment:** "Yes, you can see the information here: https://developer.typeform.com/"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/smartsurvey-vs-typeform)