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At a Glance
Market Segments
Small-Business (45.7% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
Free
Free
SmartSurvey
Star Rating
(47)4.6 out of 5
Market Segments
Small-Business (45.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 6 pricing plansSurvicate
Star Rating
(197)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 6 pricing plansSmartSurvey vs Survicate
When assessing the two solutions, reviewers found Survicate easier to use and do business with overall. Reviewers felt that the products are equally easy to set up and administer.
- Reviewers felt that SmartSurvey meets the needs of their business better than Survicate.
- When comparing quality of ongoing product support, reviewers felt that Survicate is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Survicate over SmartSurvey.
Pricing
Entry-Level Pricing
SmartSurvey
Basic Plan
Free
- Unlimited surveys
- 15 questions per survey
- 100 responses per month
Survicate
Free
Free
For beginners just starting to collect feedback. No strings attached.
- Collect feedback across email, link, and web
- Create a survey with AI or templates
- Display survey logic
Free Trial
SmartSurvey
Free Trial is available
Survicate
Free Trial is available
Ratings
Meets Requirements
9.1
42
8.9
158
Ease of Use
9.0
42
9.2
162
Ease of Setup
9.1
21
9.1
110
Ease of Admin
9.0
21
9.0
88
Quality of Support
9.3
40
9.4
155
Has the product been a good partner in doing business?
9.0
20
9.3
86
Product Direction (% positive)
8.9
41
9.3
149
Features by Category
User Response Methods
Not enough data
9.4
54
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
44
|
Verified
Participant Selection
Not enough data
8.7
35
|
Verified
Not enough data
6.9
25
Not enough data
8.3
36
|
Verified
Not enough data
Feature Not Available
Insights
Not enough data
8.5
47
|
Verified
Not enough data
8.2
37
|
Verified
Not enough data
8.2
34
|
Verified
Generative AI
Not enough data
5.7
12
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.2
10
Not enough data
8.7
10
Not enough data
9.0
10
Not enough data
7.4
9
Customization
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
8.1
8
Generative AI
Not enough data
Not enough data
Not enough data
7.8
6
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.0
9
Not enough data
7.6
9
Not enough data
8.3
9
Feedback Analysis
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
8.9
9
Feedback Sources
Not enough data
9.4
8
Not enough data
8.9
9
Not enough data
7.9
8
Not enough data
8.5
8
Generative AI
Not enough data
7.1
8
Not enough data
7.4
7
Survey Management
9.0
5
9.2
74
8.3
5
8.8
73
Not enough data
8.6
68
8.7
5
8.7
70
Survey Customization
Not enough data
8.8
68
Not enough data
8.8
66
Not enough data
7.8
57
Not enough data
8.4
50
Survey Insights
9.2
6
8.2
73
Feature Not Available
8.1
53
8.6
6
8.8
65
8.3
5
8.3
63
Agentic AI - Survey
Not enough data
7.0
9
Not enough data
7.0
9
Not enough data
6.9
9
Categories
Categories
Shared Categories
SmartSurvey and Survicate are categorized as Survey
Unique Categories
SmartSurvey has no unique categories
Survicate is categorized as Experience Management, User Research, Feedback Analytics, and Transcription
Reviews
Reviewers' Company Size
SmartSurvey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Survicate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
15.2%
Research
8.7%
Government Administration
8.7%
Real Estate
6.5%
Wholesale
4.3%
Other
56.5%
Computer Software
16.5%
Information Technology and Services
11.2%
Financial Services
9.6%
Marketing and Advertising
6.9%
Internet
6.4%
Other
49.5%
Alternatives
Discussions
What is SmartSurvey?
1 Comment
Official Response from SmartSurvey
SmartSurvey is an online survey and forms platform with user friendly yet advanced survey software. It enables our customers to drive valuable insights...Read more
SmartSurvey has no more discussions with answers
Survicate has no discussions with answers
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