Introducing G2.ai, the future of software buying.Try now
Compare SmartSuite and Smartsheet 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
SmartTask
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Opal
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Screendragon
Visit Website
At a Glance
Market Segments
Small-Business (82.5% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$10.00 10000 users Per Year
$9.00 1 user Per Month
SmartSuite
Star Rating
(41)4.8 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 10000 users Per Year
Browse all 3 pricing plansSmartsheet
Star Rating
(21,368)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in its centralized platform functionality, scoring 9.0, which allows for seamless tracking and management of projects. In contrast, SmartSuite shines with a higher score of 9.2 in its workflow automation capabilities, making it easier for teams to streamline processes.
- Reviewers mention that Smartsheet's task creation features, particularly in creation and assignment, score 8.8, which is beneficial for teams managing multiple projects. However, SmartSuite offers a more robust automation feature with a score of 9.2, allowing for greater customization and efficiency in task management.
- G2 users highlight that Smartsheet's ease of use is rated at 8.4, which is favorable for teams new to project management software. On the other hand, SmartSuite receives a higher rating of 9.4 for ease of setup, indicating a more user-friendly onboarding experience for new users.
- Users on G2 report that Smartsheet's quality of support is rated at 8.4, which is satisfactory but not exceptional. In contrast, SmartSuite boasts an impressive score of 9.8, with reviewers praising their responsive customer service and extensive support resources.
- Reviewers mention that Smartsheet's portfolio management features, particularly in planning, score 8.6, which is useful for mid-market users. However, SmartSuite's portfolio management capabilities are rated higher at 9.1, indicating a more comprehensive approach to managing multiple projects and resources.
- Users say that while Smartsheet offers solid reporting and analytics features with a score of 9.0, SmartSuite outperforms it with a score of 9.1, providing more advanced data visualization options that help teams make informed decisions based on project performance.
Pricing
Entry-Level Pricing
SmartSuite
Team
$10.00
10000 users Per Year
Start strong with top features at a great price.
- 25 Solutions
- 5,000 Records per Solution
- 10GB of File Storage per Solution
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
SmartSuite
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
9.3
33
8.5
18,087
Ease of Use
9.5
34
8.4
18,325
Ease of Setup
9.3
29
8.3
10,119
Ease of Admin
9.4
27
8.5
7,594
Quality of Support
9.8
33
8.3
14,001
Has the product been a good partner in doing business?
9.9
28
8.6
7,044
Product Direction (% positive)
9.7
36
8.6
17,580
Features by Category
Tasks
Not enough data
8.7
10042
|
Verified
Not enough data
8.8
10049
|
Verified
Not enough data
8.5
9778
|
Verified
Not enough data
8.4
9455
|
Verified
Not enough data
8.1
9262
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9330
|
Verified
Not enough data
8.0
8794
|
Verified
Projects
Not enough data
8.6
9273
|
Verified
Not enough data
8.3
8624
|
Verified
Not enough data
8.2
8735
|
Verified
Not enough data
8.0
8652
|
Verified
Not enough data
8.2
8821
|
Verified
Not enough data
7.5
7595
|
Verified
Not enough data
8.0
8294
|
Verified
Not enough data
8.0
8852
|
Verified
Not enough data
7.8
7835
|
Verified
Not enough data
7.6
7438
|
Verified
Not enough data
7.6
7259
|
Verified
Resource Management
Not enough data
7.6
7734
|
Verified
Not enough data
7.6
7801
|
Verified
Not enough data
8.1
8432
|
Verified
Project Monitoring
Not enough data
7.8
7446
|
Verified
Not enough data
7.7
7555
|
Verified
Not enough data
8.2
8598
|
Verified
Generative AI
Not enough data
6.0
3057
Not enough data
6.1
3042
Agentic AI - Project Management
Not enough data
5.5
919
Not enough data
5.9
920
Not enough data
5.7
912
Not enough data
5.7
911
Not enough data
5.6
911
Not enough data
5.6
907
Not enough data
5.8
909
Portfolio Management
Not enough data
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Project Management
Not enough data
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Resource Management
Not enough data
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Data & Analytics
Not enough data
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
Not enough data
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5385
Management
Not enough data
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Generative AI
Not enough data
6.3
1815
Agentic AI - Workflow Management
Not enough data
5.8
404
Not enough data
5.9
406
Not enough data
5.9
401
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7306
Not enough data
8.8
7387
Not enough data
8.3
6919
Not enough data
7.8
6112
Task Management
Not enough data
8.5
7066
Not enough data
8.5
6975
Not enough data
8.1
6634
Not enough data
8.2
6462
Generative AI
Not enough data
6.2
2413
Not enough data
6.2
2415
Automation
9.3
32
8.5
4245
9.2
33
8.3
4200
9.2
31
8.1
3931
Administration
9.2
32
8.2
4100
9.3
30
8.1
3883
9.7
32
8.8
4098
Project management
9.1
31
8.7
4165
8.2
28
8.2
3893
9.1
28
8.6
4176
9.7
30
8.3
4024
9.1
30
8.4
3945
8.3
23
8.0
3622
9.1
28
8.3
4063
Workload
9.1
25
8.0
3693
9.3
31
8.3
3934
9.5
30
8.0
3737
9.0
24
7.9
3552
Communication & Collaboration
9.0
27
8.1
3722
9.0
29
8.3
3917
9.2
28
8.8
4112
Cost Management
8.6
23
7.7
3427
9.3
28
7.8
3421
8.7
23
7.5
3232
Integration
9.2
24
7.4
3274
9.3
27
7.4
3324
8.7
26
7.4
3355
Generative AI
7.8
10
6.5
1654
7.8
10
6.5
1660
Agentic AI - Work Management
Not enough data
5.8
363
Not enough data
6.0
362
Not enough data
5.8
362
Not enough data
5.9
360
Communication
Not enough data
7.2
5665
Not enough data
7.6
6047
Not enough data
7.5
5803
Not enough data
7.7
5829
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7181
Not enough data
8.4
7126
Not enough data
8.0
6871
Not enough data
7.8
6096
Controls
Not enough data
8.0
6470
Not enough data
7.6
5488
Not enough data
8.2
6801
Not enough data
Feature Not Available
Not enough data
7.9
6084
Project Management
Not enough data
8.8
7423
Not enough data
8.7
7296
Not enough data
8.6
7161
Not enough data
7.9
6148
Remote Collaboration
Not enough data
8.4
6558
Not enough data
8.5
6739
Not enough data
8.4
6631
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2273
Not enough data
6.3
2277
Agentic AI - Project Collaboration
Not enough data
5.7
428
Not enough data
5.6
428
Categories
Categories
Shared Categories
SmartSuite and Smartsheet are categorized as Work Management
Unique Categories
SmartSuite has no unique categories
Smartsheet is categorized as Project Collaboration, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
SmartSuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Information Technology and Services
12.5%
Consulting
5.0%
Retail
5.0%
Financial Services
5.0%
Other
57.5%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
SmartSuite has no discussions with answers
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
