Compare Smartsheet and Zoho Projects 
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Small-Business (58.0% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
$0.00
Smartsheet
Star Rating
(21,447)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansZoho Projects
Star Rating
(536)4.3 out of 5
Market Segments
Small-Business (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in project tracking and task management, with users appreciating its real-time collaboration features and the ability to easily reorder tasks through drag-and-drop functionality. This flexibility makes it a preferred choice for teams needing to stay organized amidst chaos.
- Users say that Zoho Projects offers a user-friendly design that simplifies project management, particularly for small businesses. Reviewers highlight the effectiveness of its detailed to-do lists, which provide a comprehensive view of project progress, making it easier to track tasks and deadlines.
- According to verified reviews, Smartsheet's dashboards and reporting capabilities are highly praised, allowing users to share project updates with senior management effortlessly. This feature is particularly beneficial for teams that need to present progress clearly and concisely.
- Reviewers mention that while Smartsheet has a higher entry-level price, its extensive features and overall quality justify the investment for mid-market users. In contrast, Zoho Projects' free entry-level option attracts small businesses looking for cost-effective solutions, although some users feel it lacks advanced functionalities.
- G2 reviewers highlight that both platforms provide solid support, but Smartsheet's implementation process is often noted as more intuitive, helping teams get up and running quickly. Users appreciate the onboarding experience, which is crucial for maintaining productivity during transitions.
- Users report that while Zoho Projects has strong task tracking and timesheet features, it sometimes falls short in advanced project management capabilities compared to Smartsheet. This can be a consideration for teams that require more robust tools for complex project workflows.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Zoho Projects
Free
$0.00
3 users, 2 projects
- Simple task tracking
- Gantt Chat Viewer
- Mobile Apps (iOS, Android)
Free Trial
Smartsheet
Free Trial is available
Zoho Projects
Free Trial is available
Ratings
Meets Requirements
8.5
18,142
8.7
431
Ease of Use
8.4
18,385
8.5
431
Ease of Setup
8.3
10,176
8.2
260
Ease of Admin
8.5
7,622
8.2
220
Quality of Support
8.3
14,047
8.3
397
Has the product been a good partner in doing business?
8.6
7,071
8.5
211
Product Direction (% positive)
8.6
17,635
8.9
419
Features by Category
Tasks
8.7
10067
|
Verified
8.9
187
|
Verified
8.8
10070
|
Verified
8.8
187
|
Verified
8.5
9791
|
Verified
8.7
182
|
Verified
8.4
9471
|
Verified
8.7
175
|
Verified
8.1
9275
|
Verified
8.3
174
|
Verified
Feature Not Available
8.4
169
|
Verified
8.1
9342
|
Verified
8.4
171
|
Verified
8.0
8802
|
Verified
8.4
171
|
Verified
Projects
8.6
9291
|
Verified
8.7
179
|
Verified
8.3
8632
|
Verified
8.6
176
|
Verified
8.2
8748
|
Verified
8.4
169
|
Verified
8.0
8665
|
Verified
8.6
173
|
Verified
8.2
8838
|
Verified
8.5
168
|
Verified
7.6
7602
|
Verified
8.3
161
|
Verified
8.0
8305
|
Verified
8.6
170
|
Verified
8.1
8866
|
Verified
8.2
164
|
Verified
7.8
7844
|
Verified
8.3
153
|
Verified
7.6
7447
|
Verified
8.5
162
|
Verified
7.6
7266
|
Verified
8.4
157
|
Verified
Resource Management
7.6
7742
|
Verified
8.5
159
|
Verified
7.6
7810
|
Verified
8.5
156
|
Verified
8.1
8443
|
Verified
8.6
167
|
Verified
Project Monitoring
7.8
7454
|
Verified
8.2
150
|
Verified
7.7
7563
|
Verified
8.4
155
|
Verified
8.2
8617
|
Verified
8.5
166
|
Verified
Generative AI
6.0
3063
7.4
43
6.1
3047
7.6
43
Agentic AI - Project Management
5.6
925
7.5
39
5.9
924
7.8
39
5.7
919
7.8
43
5.7
916
7.8
39
5.7
915
7.9
40
5.6
912
8.0
40
5.8
915
8.2
40
Portfolio Management
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Not enough data
Project Management
8.2
5421
Not enough data
8.3
5497
Not enough data
7.7
4624
Not enough data
Resource Management
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Not enough data
Data & Analytics
8.0
4985
Not enough data
8.0
5163
Not enough data
8.1
5077
Not enough data
7.5
4447
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Cost Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.3
5156
Not enough data
Feature Not Available
Not enough data
8.1
5020
Not enough data
8.5
5392
Not enough data
Management
Feature Not Available
Not enough data
8.1
4651
Not enough data
7.5
4366
Not enough data
Generative AI
6.3
1817
Not enough data
Agentic AI - Workflow Management
5.9
406
Not enough data
5.9
408
Not enough data
5.9
403
Not enough data
5.9
399
Not enough data
5.9
398
Not enough data
5.9
400
Not enough data
6.1
401
Not enough data
Tasks
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
8.7
28
8.7
1226
8.4
29
8.5
1167
8.6
27
8.0
1005
7.9
26
8.6
1166
8.3
28
8.7
1192
8.2
28
Content Planning
8.6
1185
8.5
27
8.9
1236
8.5
27
8.6
1117
8.5
27
Marketing Campaign Performance
8.0
882
8.7
26
8.4
1033
8.7
26
Agentic AI - Marketing Calendar
5.1
43
5.3
6
5.2
45
6.9
6
5.1
45
5.8
6
5.0
45
5.8
6
Other Features
7.9
987
8.3
27
8.3
1015
8.3
26
Task Creation
8.7
7311
8.7
61
8.8
7393
8.7
59
8.3
6926
8.5
60
7.8
6116
8.4
60
Task Management
8.5
7069
8.8
59
8.5
6979
8.8
60
8.1
6638
8.6
58
8.2
6464
8.7
58
Generative AI
6.2
2414
7.0
48
6.2
2416
7.2
47
Automation
8.5
4248
Not enough data
8.3
4202
Not enough data
8.1
3937
Not enough data
Administration
8.2
4102
Not enough data
8.1
3883
Not enough data
8.8
4100
Not enough data
Project management
8.7
4166
Not enough data
8.2
3894
Not enough data
8.6
4176
Not enough data
8.3
4027
Not enough data
8.4
3945
Not enough data
8.0
3622
Not enough data
8.3
4065
Not enough data
Workload
8.0
3694
Not enough data
8.3
3936
Not enough data
8.0
3738
Not enough data
7.9
3552
Not enough data
Communication & Collaboration
8.1
3722
Not enough data
8.3
3917
Not enough data
8.8
4115
Not enough data
Cost Management
7.7
3427
Not enough data
7.8
3421
Not enough data
7.5
3232
Not enough data
Integration
7.4
3274
Not enough data
7.4
3324
Not enough data
7.4
3355
Not enough data
Generative AI
6.5
1653
Not enough data
6.5
1659
Not enough data
Agentic AI - Work Management
5.8
363
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Not enough data
Communication
7.2
5663
Not enough data
7.6
6045
Not enough data
7.5
5801
Not enough data
7.7
5827
Not enough data
Feature Not Available
Not enough data
Content & Documents
8.4
7183
Not enough data
8.4
7124
Not enough data
8.0
6870
Not enough data
7.8
6095
Not enough data
Controls
8.0
6467
Not enough data
7.6
5486
Not enough data
8.2
6800
Not enough data
Feature Not Available
Not enough data
7.9
6083
Not enough data
Project Management
8.8
7423
Not enough data
8.7
7296
Not enough data
8.6
7161
Not enough data
7.9
6147
Not enough data
Remote Collaboration
8.4
6557
Not enough data
8.5
6737
Not enough data
8.4
6629
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
2273
Not enough data
6.3
2277
Not enough data
Agentic AI - Project Collaboration
5.7
427
Not enough data
5.6
428
Not enough data
Communication
Not enough data
7.8
27
Not enough data
7.7
27
Not enough data
8.4
28
Planning
Not enough data
8.1
29
Not enough data
8.1
30
Not enough data
8.4
30
Not enough data
8.2
28
Not enough data
8.1
27
Workflow Management
Not enough data
8.3
30
Not enough data
8.3
30
Not enough data
8.0
27
Not enough data
8.4
27
Time Tracking
Not enough data
8.8
75
Not enough data
8.7
76
Not enough data
8.6
69
Client Invoicing
Not enough data
8.2
67
Not enough data
Feature Not Available
Not enough data
8.0
66
Mobile Time Tracking
Not enough data
8.8
70
Administration
Not enough data
8.5
67
Not enough data
8.5
69
Not enough data
8.4
68
Not enough data
8.5
65
Not enough data
8.7
68
Platform
Not enough data
8.6
69
Not enough data
8.1
59
Not enough data
8.4
60
Not enough data
9.0
65
Not enough data
8.4
63
Not enough data
6.9
61
Categories
Categories
Shared Categories
Smartsheet and Zoho Projects are categorized as Project Collaboration, Marketing Calendar, Project and Portfolio Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Work Management, Privacy Impact Assessment (PIA), and Workflow Management
Zoho Projects is categorized as Product Management, Time Tracking, Kanban Project Management, and Project Cost Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Projects
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Computer Software
4.6%
Marketing and Advertising
4.6%
Other
70.7%
Information Technology and Services
18.3%
Computer Software
11.9%
Marketing and Advertising
11.3%
Construction
3.3%
Consulting
2.9%
Other
52.3%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Is Zoho Projects really used to manage large projects? I meand hundred of mandays and tens of thousands of euros costs?
2 Comments
MO
In my opinion it is not a capable project management system and is basically good for tracking a task list and thats about it.Read more
What is Zoho Projects used for?
2 Comments
S
Zoho is a project management tool, and it is cloud-based, so basically, all the users can access the real-time updated data. You can set up different...Read more
Is Zoho Projects FREE?
2 Comments
DW
Zoho Projects are free. They also have a subscription plan for enhanced features.Read more
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