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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Small-Business (57.0% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
$0.00
Smartsheet
Star Rating
(21,371)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansZoho Projects
Star Rating
(508)4.3 out of 5
Market Segments
Small-Business (57.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in its Creation & Assignment feature, scoring 8.7, while Zoho Projects shines with a score of 9.0. Reviewers mention that Zoho's intuitive interface makes task assignment seamless, enhancing team collaboration.
- Reviewers mention that both products score equally on Due Dates with an 8.8 rating, but users on G2 highlight that Smartsheet's calendar integration is more robust, allowing for better visibility of deadlines.
- Users say that Zoho Projects outperforms Smartsheet in Recurring Tasks, scoring 8.5 compared to Smartsheet's 8.0. Reviewers appreciate Zoho's flexibility in setting up recurring tasks, which simplifies project management.
- G2 users report that Smartsheet's Drag & Drop Scheduling feature, with a score of 8.3, is user-friendly, but Zoho Projects takes the lead with a score of 9.1, making it easier to adjust timelines visually.
- Reviewers mention that Smartsheet's Quality of Support is rated at 8.3, slightly higher than Zoho Projects at 8.2. However, users report that Zoho's support team is more responsive, which can be crucial for small businesses needing quick assistance.
- Users report that Smartsheet's Budgeting and Cost Estimation feature scores 8.0, while Zoho Projects scores 8.3. Reviewers mention that Zoho's budgeting tools are more comprehensive, allowing for better financial tracking throughout the project lifecycle.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Zoho Projects
Free
$0.00
3 users, 2 projects
- Simple task tracking
- Gantt Chat Viewer
- Mobile Apps (iOS, Android)
Free Trial
Smartsheet
Free Trial is available
Zoho Projects
Free Trial is available
Ratings
Meets Requirements
8.5
18,090
8.7
412
Ease of Use
8.4
18,328
8.5
412
Ease of Setup
8.3
10,122
8.2
242
Ease of Admin
8.5
7,595
8.2
204
Quality of Support
8.3
14,002
8.3
378
Has the product been a good partner in doing business?
8.6
7,045
8.6
196
Product Direction (% positive)
8.6
17,583
8.9
401
Features by Category
Tasks
8.7
10042
|
Verified
8.9
183
|
Verified
8.8
10048
|
Verified
8.8
181
|
Verified
8.5
9775
|
Verified
8.7
180
|
Verified
8.4
9452
|
Verified
8.6
174
|
Verified
8.1
9259
|
Verified
8.3
170
|
Verified
Feature Not Available
8.4
168
|
Verified
8.1
9327
|
Verified
8.4
168
|
Verified
8.0
8791
|
Verified
8.4
168
|
Verified
Projects
8.6
9270
|
Verified
8.7
174
|
Verified
8.3
8621
|
Verified
8.6
174
|
Verified
8.2
8732
|
Verified
8.4
165
|
Verified
8.0
8650
|
Verified
8.6
172
|
Verified
8.2
8818
|
Verified
8.5
165
|
Verified
7.5
7592
|
Verified
8.3
160
|
Verified
8.0
8291
|
Verified
8.6
166
|
Verified
8.0
8850
|
Verified
8.1
163
|
Verified
7.8
7832
|
Verified
8.3
151
|
Verified
7.6
7436
|
Verified
8.4
158
|
Verified
7.6
7256
|
Verified
8.4
156
|
Verified
Resource Management
7.6
7732
|
Verified
8.5
158
|
Verified
7.6
7799
|
Verified
8.5
155
|
Verified
8.1
8430
|
Verified
8.6
165
|
Verified
Project Monitoring
7.8
7444
|
Verified
8.2
147
|
Verified
7.7
7553
|
Verified
8.4
153
|
Verified
8.2
8596
|
Verified
8.5
162
|
Verified
Generative AI
6.0
3055
Feature Not Available
6.1
3040
Feature Not Available
Agentic AI - Project Management
5.5
917
7.5
38
5.9
918
7.8
38
5.7
910
7.8
39
5.7
909
7.7
38
5.6
909
7.8
38
5.6
905
7.9
39
5.8
907
8.1
39
Portfolio Management
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Not enough data
Project Management
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Not enough data
Resource Management
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Not enough data
Data & Analytics
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Setup
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5386
Not enough data
Management
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Not enough data
Generative AI
6.3
1815
Not enough data
Agentic AI - Workflow Management
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
8.7
28
8.7
1226
8.5
28
8.5
1167
8.6
27
8.0
1005
7.9
26
8.6
1166
8.3
27
8.7
1192
8.2
28
Content Planning
8.6
1185
8.5
27
8.9
1236
8.5
27
8.6
1117
8.5
27
Marketing Campaign Performance
8.0
882
8.7
26
8.4
1033
8.7
26
Agentic AI - Marketing Calendar
5.1
43
5.3
6
5.2
45
6.9
6
5.1
45
5.8
6
5.0
45
5.8
6
Other Features
7.9
987
8.3
26
8.3
1015
8.3
26
Task Creation
8.7
7304
8.7
61
8.8
7385
8.7
59
8.3
6917
8.5
59
7.8
6110
8.4
60
Task Management
8.5
7064
8.8
59
8.5
6973
8.8
60
8.1
6632
8.6
58
8.2
6460
8.8
57
Generative AI
6.2
2411
7.0
48
6.2
2413
7.2
47
Automation
8.5
4242
Not enough data
8.3
4197
Not enough data
8.1
3928
Not enough data
Administration
8.2
4097
Not enough data
8.1
3880
Not enough data
8.8
4095
Not enough data
Project management
8.7
4162
Not enough data
8.2
3890
Not enough data
8.6
4173
Not enough data
8.3
4021
Not enough data
8.4
3942
Not enough data
8.0
3619
Not enough data
8.3
4060
Not enough data
Workload
8.0
3690
Not enough data
8.3
3931
Not enough data
8.0
3734
Not enough data
7.9
3549
Not enough data
Communication & Collaboration
8.1
3719
Not enough data
8.3
3914
Not enough data
8.8
4109
Not enough data
Cost Management
7.7
3424
Not enough data
7.8
3418
Not enough data
7.5
3229
Not enough data
Integration
7.4
3271
Not enough data
7.4
3321
Not enough data
7.4
3352
Not enough data
Generative AI
6.5
1651
Not enough data
6.5
1657
Not enough data
Agentic AI - Work Management
5.8
360
Not enough data
6.0
359
Not enough data
5.8
359
Not enough data
5.8
357
Not enough data
Communication
7.2
5662
Not enough data
7.6
6044
Not enough data
7.5
5800
Not enough data
7.7
5826
Not enough data
Feature Not Available
Not enough data
Content & Documents
8.4
7179
Not enough data
8.4
7123
Not enough data
8.0
6868
Not enough data
7.8
6093
Not enough data
Controls
8.0
6467
Not enough data
7.6
5485
Not enough data
8.2
6798
Not enough data
Feature Not Available
Not enough data
7.9
6081
Not enough data
Project Management
8.8
7421
Not enough data
8.7
7293
Not enough data
8.6
7159
Not enough data
7.9
6145
Not enough data
Remote Collaboration
8.4
6556
Not enough data
8.5
6736
Not enough data
8.4
6628
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
2270
Not enough data
6.3
2274
Not enough data
Agentic AI - Project Collaboration
5.7
425
Not enough data
5.6
425
Not enough data
Communication
Not enough data
7.8
27
Not enough data
7.7
27
Not enough data
8.4
28
Planning
Not enough data
8.1
29
Not enough data
8.1
30
Not enough data
8.4
30
Not enough data
8.2
28
Not enough data
8.1
27
Workflow Management
Not enough data
8.3
30
Not enough data
8.3
30
Not enough data
8.0
27
Not enough data
8.4
27
Time Tracking
Not enough data
8.8
73
Not enough data
8.8
72
Not enough data
8.6
68
Client Invoicing
Not enough data
8.2
67
Not enough data
Feature Not Available
Not enough data
8.0
66
Mobile Time Tracking
Not enough data
8.8
69
Administration
Not enough data
8.5
67
Not enough data
8.5
69
Not enough data
8.4
68
Not enough data
8.5
65
Not enough data
8.8
67
Platform
Not enough data
8.7
66
Not enough data
8.1
59
Not enough data
8.4
60
Not enough data
9.0
65
Not enough data
8.4
63
Not enough data
6.9
61
Categories
Categories
Shared Categories
Smartsheet and Zoho Projects are categorized as Marketing Calendar, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Work Management, Privacy Impact Assessment (PIA), Workflow Management, and Project and Portfolio Management
Zoho Projects is categorized as Time Tracking and Product Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Projects
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Information Technology and Services
18.8%
Computer Software
12.4%
Marketing and Advertising
11.1%
Consulting
2.8%
Hospital & Health Care
2.8%
Other
52.0%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Is Zoho Projects really used to manage large projects? I meand hundred of mandays and tens of thousands of euros costs?
2 Comments
MO
In my opinion it is not a capable project management system and is basically good for tracking a task list and thats about it.Read more
What is Zoho Projects used for?
2 Comments
S
Zoho is a project management tool, and it is cloud-based, so basically, all the users can access the real-time updated data. You can set up different...Read more
Is Zoho Projects FREE?
2 Comments
DW
Zoho Projects are free. They also have a subscription plan for enhanced features.Read more
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