# Smartsheet vs Zoho Projects Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Smartsheet excels in user experience, with many praising its intuitive interface and robust features. Users appreciate how it offers more capabilities than traditional tools like Excel, making project management more efficient.
- **Users say** that Zoho Projects provides a seamless way to manage tasks, particularly highlighting its effectiveness in assigning accountability. This is especially beneficial for professionals juggling multiple responsibilities, as noted by a user managing a health clinic.
- **Reviewers mention** that Smartsheet's dashboard feature is a standout, allowing users to easily track project progress. This visual representation of data helps teams stay aligned and informed, enhancing overall productivity.
- **According to verified reviews** , Zoho Projects shines with its free plan, which offers a lot of functionality, including a great Gantt chart. This makes it an attractive option for small businesses looking to manage projects without a financial commitment.
- **G2 reviewers highlight** that while Smartsheet has a higher overall satisfaction score, Zoho Projects is noted for its ease of use and setup. Users find it straightforward to navigate, which can be a significant advantage for teams looking to get started quickly.
- **Users report** that both platforms have their strengths, but Smartsheet's higher volume of recent reviews suggests a more consistent user experience over time. In contrast, Zoho Projects, while effective, has fewer reviews, indicating it may not be as widely adopted in the market.



| | Smartsheet | Zoho Projects | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 22,292 | 553 | 
| **Largest Market Segment** | Mid-Market (41.3% of reviews) | Small-Business (58.3% of reviews) | 
| **Entry Level Price** | $9.00 1 user Per Month | $0.00 | 

---
## Top Pros & Cons

### Smartsheet

Pros:
- Ease of Use (2831 reviews)
- Project Management (2212 reviews)

Cons:
- Learning Curve (1453 reviews)
- Missing Features (1197 reviews)

### Zoho Projects

Pros:
- Ease of Use (71 reviews)
- Project Management (55 reviews)

Cons:
- Limited Features (26 reviews)
- Missing Features (19 reviews)

---
## Ratings Comparison
| Rating | Smartsheet | Zoho Projects | 
|---|---|---|
  | **Meets Requirements** | 8.5 (18673 reviews) | 8.7 (441 reviews) | 
  | **Ease of Use** | 8.4 (18939 reviews) | 8.5 (441 reviews) | 
  | **Ease of Setup** | 8.3 (10658 reviews) | 8.2 (269 reviews) | 
  | **Ease of Admin** | 8.5 (8054 reviews) | 8.2 (229 reviews) | 
  | **Quality of Support** | 8.3 (14454 reviews) | 8.3 (406 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (7506 reviews) | 8.5 (219 reviews) | 
  | **Product Direction (% positive)** | 8.6 (18085 reviews) | 8.9 (429 reviews) | 

---
## Pricing

### Smartsheet

#### Entry-Level Pricing

Plan: Pro

Price: $9.00 1 user Per Month

Description: For people and teams that want to track, share, and manage projects.

Includes:

Key Features:
- Up to 10 editors (paid license required to edit)
-  Unlimited free viewers
-   Unlimited sheets, reports, and forms

[Browse all 3 editions](https://www.g2.com/products/smartsheet/pricing)

#### Free Trial

Yes

### Zoho Projects

#### Entry-Level Pricing

Plan: Free

Price: $0.00

Description: 3 users, 2 projects

Key Features:
- Simple task tracking
- Gantt Chat Viewer
- Mobile Apps (iOS, Android)

[Browse all 4 editions](https://www.g2.com/products/zoho-projects/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 11378 |
| **Zoho Projects** | 8.4/10 | 242 |

#### Tasks

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Creation & Assignment** | 8.7 (10182 reviews) ✓ Verified | 8.9 (191 reviews) ✓ Verified | 
| **Due Dates** | 8.8 (10198 reviews) ✓ Verified | 8.8 (189 reviews) ✓ Verified | 
| **Task Prioritization** | 8.5 (9864 reviews) ✓ Verified | 8.7 (182 reviews) ✓ Verified | 
| **To-Do Lists** | 8.5 (9543 reviews) ✓ Verified | 8.7 (176 reviews) ✓ Verified | 
| **Dependencies** | 8.1 (9317 reviews) ✓ Verified | 8.3 (175 reviews) ✓ Verified | 
| **Mass Updates** | Feature Not Available | 8.4 (169 reviews) ✓ Verified | 
| **Drag & Drop** | 8.2 (9370 reviews) ✓ Verified | 8.4 (171 reviews) ✓ Verified | 
| **Recurring Tasks** | 8.0 (8826 reviews) ✓ Verified | 8.4 (171 reviews) ✓ Verified | 

#### Projects

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Planning** | 8.6 (9373 reviews) ✓ Verified | 8.7 (179 reviews) ✓ Verified | 
| **Project Map** | 8.3 (8668 reviews) ✓ Verified | 8.6 (176 reviews) ✓ Verified | 
| **GANTT** | 8.2 (8803 reviews) ✓ Verified | 8.4 (172 reviews) ✓ Verified | 
| **Calendar View** | 8.0 (8705 reviews) ✓ Verified | 8.6 (173 reviews) ✓ Verified | 
| **Views** | 8.2 (8988 reviews) ✓ Verified | 8.5 (170 reviews) ✓ Verified | 
| **Project Budgeting** | 7.6 (7619 reviews) ✓ Verified | 8.3 (161 reviews) ✓ Verified | 
| **Issue Tracking** | 8.0 (8356 reviews) ✓ Verified | 8.6 (170 reviews) ✓ Verified | 
| **Templates** | 8.1 (8922 reviews) ✓ Verified | 8.2 (164 reviews) ✓ Verified | 
| **Critical Path** | 7.8 (7851 reviews) ✓ Verified | 8.3 (154 reviews) ✓ Verified | 
| **Time & Expense** | 7.6 (7463 reviews) ✓ Verified | 8.5 (162 reviews) ✓ Verified | 
| **Methodologies** | 7.6 (7276 reviews) ✓ Verified | 8.4 (158 reviews) ✓ Verified | 

#### Resource Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Resource Definiton** | 7.6 (7749 reviews) ✓ Verified | 8.5 (159 reviews) ✓ Verified | 
| **Capacity** | 7.6 (7827 reviews) ✓ Verified | 8.5 (157 reviews) ✓ Verified | 
| **Scheduling** | 8.1 (8476 reviews) ✓ Verified | 8.6 (168 reviews) ✓ Verified | 

#### Project Monitoring

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Baselining / KPIs** | 7.8 (7479 reviews) ✓ Verified | 8.2 (150 reviews) ✓ Verified | 
| **Resource Allocation** | 7.7 (7581 reviews) ✓ Verified | 8.4 (155 reviews) ✓ Verified | 
| **Dashboards** | 8.2 (8795 reviews) ✓ Verified | 8.6 (168 reviews) ✓ Verified | 

#### Generative AI

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **AI Text Generation** | 6.1 (3080 reviews) | 7.4 (43 reviews) | 
| **AI Text Summarization** | 6.1 (3055 reviews) | 7.6 (43 reviews) | 

#### Agentic AI - Project Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Autonomous Task Execution** | 5.6 (933 reviews) | 7.5 (39 reviews) | 
| **Multi-step Planning** | 5.9 (930 reviews) | 7.8 (39 reviews) | 
| **Cross-system Integration** | 5.9 (981 reviews) | 7.8 (45 reviews) | 
| **Adaptive Learning** | 5.7 (918 reviews) | 7.8 (39 reviews) | 
| **Natural Language Interaction** | 5.7 (918 reviews) | 7.9 (40 reviews) | 
| **Proactive Assistance** | 5.6 (916 reviews) | 8.0 (40 reviews) | 
| **Decision Making** | 5.8 (918 reviews) | 8.2 (40 reviews) | 

### Project and Portfolio Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.8/10 | 6249 |
| **Zoho Projects** | N/A | N/A |

#### Portfolio Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Portfolio Types** | 7.9 (4816 reviews) | Not enough data | 
| **Planning** | 8.5 (5539 reviews) | Not enough data | 
| **Alignment** | 8.1 (5002 reviews) | Not enough data | 
| **Portfolio Mix** | 7.7 (4602 reviews) | Not enough data | 

#### Project Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Dependencies** | 8.2 (5426 reviews) | Not enough data | 
| **Priorities** | 8.3 (5502 reviews) | Not enough data | 
| **Lean Management** | 7.7 (4625 reviews) | Not enough data | 

#### Resource Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Definition** | 7.8 (4753 reviews) | Not enough data | 
| **Allocation** | 7.8 (4826 reviews) | Not enough data | 
| **Optimization** | 7.9 (4777 reviews) | Not enough data | 

#### Data & Analytics

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Data Consolidation** | 8.1 (4994 reviews) | Not enough data | 
| **Visualizations** | 8.0 (5165 reviews) | Not enough data | 
| **Performance** | 8.1 (5075 reviews) | Not enough data | 
| **Risk Analysis** | 7.5 (4446 reviews) | Not enough data | 

#### Strategy - Project and Portfolio Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Simulation** | 6.7 (2051 reviews) | Not enough data | 
| **Tracking** | 7.6 (2085 reviews) | Not enough data | 
| **Planning** | 7.9 (2067 reviews) | Not enough data | 
| **Objectives** | 7.6 (2059 reviews) | Not enough data | 
| **Visiblity** | 7.8 (2055 reviews) | Not enough data | 
| **Alignment** | 7.6 (2054 reviews) | Not enough data | 
| **Risk Management** | 7.2 (2035 reviews) | Not enough data | 
| **Implementation** | 7.6 (2048 reviews) | Not enough data | 
| **Optimization** | 7.5 (2036 reviews) | Not enough data | 
| **Prioritization** | 7.8 (2043 reviews) | Not enough data | 

### Project Cost Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **Zoho Projects** | N/A | N/A |

#### Cost Tracking

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Identification** | Not enough data | Not enough data | 
| **Allocation** | Not enough data | Not enough data | 
| **Standard Costs** | Not enough data | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 6.8/10 | 5916 |
| **Zoho Projects** | N/A | N/A |

#### Setup

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Activities** | 8.3 (5177 reviews) | Not enough data | 
| **Flows** | Feature Not Available | Not enough data | 
| **Dependencies** | 8.1 (5030 reviews) | Not enough data | 
| **Notifications** | 8.5 (5432 reviews) | Not enough data | 

#### Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Updates** | Feature Not Available | Not enough data | 
| **Audit Trail** | 8.1 (4671 reviews) | Not enough data | 
| **Integration** | 7.5 (4375 reviews) | Not enough data | 

#### Generative AI

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **AI Text Generation** | 6.3 (1818 reviews) | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Autonomous Task Execution** | 5.9 (407 reviews) | Not enough data | 
| **Multi-step Planning** | 5.9 (409 reviews) | Not enough data | 
| **Cross-system Integration** | 5.9 (405 reviews) | Not enough data | 
| **Adaptive Learning** | 5.9 (401 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.9 (400 reviews) | Not enough data | 
| **Proactive Assistance** | 5.9 (401 reviews) | Not enough data | 
| **Decision Making** | 6.2 (405 reviews) | Not enough data | 

### Kanban Project Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **Zoho Projects** | N/A | N/A |

#### Tasks

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Tasks** | Not enough data | Not enough data | 
| **Details** | Not enough data | Not enough data | 
| **Priority** | Not enough data | Not enough data | 

#### Agentic AI - Kanban Project Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Kanban Boards

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Kanban Cards** | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | 
| **Visibility** | Not enough data | Not enough data | 

#### Planning

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Workflow** | Not enough data | Not enough data | 
| **Backlog** | Not enough data | Not enough data | 
| **Optimization** | Not enough data | Not enough data | 

### Privacy Impact Assessment (PIA)

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **Zoho Projects** | N/A | N/A |

#### Functionality

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Centralized platform** | Feature Not Available | Not enough data | 
| **Tracking** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Workflow** | Feature Not Available | Not enough data | 
| **Reporting and analytics** | Feature Not Available | Not enough data | 

### Marketing Calendar

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 1389 |
| **Zoho Projects** | 7.8/10 | 35 |

#### Platform Basics

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Drag & Drop Scheduling** | 8.3 (1038 reviews) | 8.7 (28 reviews) | 
| **Project and Task Lists Organization** | 8.7 (1228 reviews) | 8.4 (29 reviews) | 
| **Project Templates** | 8.5 (1169 reviews) | 8.6 (27 reviews) | 
| **Budgeting and Cost Estimation** | 8.0 (1006 reviews) | 7.9 (26 reviews) | 
| **Team Member Roles** | 8.6 (1167 reviews) | 8.3 (28 reviews) | 
| **Automated Alerts and Notficiations** | 8.7 (1194 reviews) | 8.2 (28 reviews) | 

#### Content Planning

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Content Organization** | 8.6 (1185 reviews) | 8.5 (27 reviews) | 
| **Task Assignment** | 8.9 (1239 reviews) | 8.5 (27 reviews) | 
| **Content Scheduling** | 8.6 (1118 reviews) | 8.5 (27 reviews) | 

#### Marketing Campaign Performance

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Performance and ROI Tracking** | 8.0 (882 reviews) | 8.7 (26 reviews) | 
| **Activity Tracking** | 8.4 (1034 reviews) | 8.7 (26 reviews) | 

#### Agentic AI - Marketing Calendar

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Autonomous Task Execution** | 5.1 (43 reviews) | 5.3 (6 reviews) | 
| **Multi-step Planning** | 5.3 (46 reviews) | 6.9 (6 reviews) | 
| **Cross-system Integration** | 5.2 (46 reviews) | 5.8 (6 reviews) | 
| **Proactive Assistance** | 5.0 (45 reviews) | 5.8 (6 reviews) | 

#### Other Features

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Integrations** | 7.9 (988 reviews) | 8.3 (27 reviews) | 
| **Reporting** | 8.3 (1015 reviews) | 8.3 (26 reviews) | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.9/10 | 7988 |
| **Zoho Projects** | 8.3/10 | 68 |

#### Task Creation

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Creation & Assignment** | 8.7 (7328 reviews) | 8.7 (61 reviews) | 
| **Due Dates** | 8.8 (7411 reviews) | 8.7 (59 reviews) | 
| **Drag & Drop** | 8.3 (6935 reviews) | 8.5 (60 reviews) | 
| **Mass Updates** | 7.8 (6123 reviews) | 8.4 (60 reviews) | 

#### Task Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Task Prioritization** | 8.5 (7079 reviews) | 8.8 (59 reviews) | 
| **To-Do Lists** | 8.5 (6988 reviews) | 8.8 (60 reviews) | 
| **Dependencies** | 8.1 (6639 reviews) | 8.6 (58 reviews) | 
| **Recurring Tasks** | 8.2 (6470 reviews) | 8.7 (58 reviews) | 

#### Generative AI

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **AI Text Generation** | 6.2 (2416 reviews) | 7.0 (48 reviews) | 
| **AI Text Summarization** | 6.2 (2418 reviews) | 7.2 (47 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 4678 |
| **Zoho Projects** | N/A | N/A |

#### Automation

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Workflows** | 8.5 (4274 reviews) | Not enough data | 
| **Customization** | 8.3 (4217 reviews) | Not enough data | 
| **Data repository** | 8.2 (3958 reviews) | Not enough data | 

#### Administration

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Permissions** | 8.2 (4116 reviews) | Not enough data | 
| **Procedures** | 8.1 (3892 reviews) | Not enough data | 
| **Remote Work** | 8.8 (4116 reviews) | Not enough data | 

#### Project management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Task Prioritization** | 8.7 (4180 reviews) | Not enough data | 
| **Dependencies** | 8.2 (3903 reviews) | Not enough data | 
| **Planning** | 8.6 (4192 reviews) | Not enough data | 
| **Views** | 8.3 (4042 reviews) | Not enough data | 
| **Scheduling** | 8.4 (3961 reviews) | Not enough data | 
| **Critical Path** | 8.0 (3630 reviews) | Not enough data | 
| **Dashboards** | 8.3 (4085 reviews) | Not enough data | 

#### Workload

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Resource Allocation** | 8.0 (3703 reviews) | Not enough data | 
| **Workspace** | 8.3 (3954 reviews) | Not enough data | 
| **Configuration** | 8.0 (3744 reviews) | Not enough data | 
| **Insights** | 7.9 (3560 reviews) | Not enough data | 

#### Communication & Collaboration

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Communication Channels** | 8.1 (3729 reviews) | Not enough data | 
| **Document Management** | 8.3 (3931 reviews) | Not enough data | 
| **Collaboration** | 8.8 (4135 reviews) | Not enough data | 

#### Cost Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Project Budgeting** | 7.7 (3434 reviews) | Not enough data | 
| **Time & Expense** | 7.8 (3427 reviews) | Not enough data | 
| **Profitability** | 7.5 (3237 reviews) | Not enough data | 

#### Integration

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Front Office** | 7.4 (3280 reviews) | Not enough data | 
| **Back Office** | 7.4 (3330 reviews) | Not enough data | 
| **External data** | 7.4 (3363 reviews) | Not enough data | 

#### Generative AI

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **AI Text Generation** | 6.5 (1656 reviews) | Not enough data | 
| **AI Text Summarization** | 6.6 (1663 reviews) | Not enough data | 

#### Agentic AI - Work Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (365 reviews) | Not enough data | 
| **Multi-step Planning** | 6.1 (367 reviews) | Not enough data | 
| **Cross-system Integration** | 5.9 (364 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.9 (361 reviews) | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 8207 |
| **Zoho Projects** | N/A | N/A |

#### Communication

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Chat** | 7.2 (5667 reviews) | Not enough data | 
| **Discussions** | 7.6 (6050 reviews) | Not enough data | 
| **External** | 7.5 (5806 reviews) | Not enough data | 
| **Feedback** | 7.7 (5832 reviews) | Not enough data | 
| **Announcements** | Feature Not Available | Not enough data | 

#### Content & Documents

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **File Sharing** | 8.4 (7194 reviews) | Not enough data | 
| **Notes** | 8.4 (7131 reviews) | Not enough data | 
| **Search** | 8.0 (6874 reviews) | Not enough data | 
| **Versioning** | 7.8 (6099 reviews) | Not enough data | 

#### Controls

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Custom Views** | 8.0 (6473 reviews) | Not enough data | 
| **Followers** | 7.6 (5489 reviews) | Not enough data | 
| **User Management** | 8.2 (6811 reviews) | Not enough data | 
| **Calendars** | Feature Not Available | Not enough data | 
| **Public Sharing** | 7.9 (6086 reviews) | Not enough data | 

#### Project Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Task Management** | 8.8 (7433 reviews) | Not enough data | 
| **Planning** | 8.7 (7304 reviews) | Not enough data | 
| **Visibility** | 8.6 (7175 reviews) | Not enough data | 
| **Integration** | 7.9 (6153 reviews) | Not enough data | 

#### Remote Collaboration

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Alignment** | 8.4 (6565 reviews) | Not enough data | 
| **Accountability** | 8.5 (6743 reviews) | Not enough data | 
| **Connectivity** | 8.4 (6632 reviews) | Not enough data | 
| **Offline Mode** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **AI Text Generation** | 6.3 (2276 reviews) | Not enough data | 
| **AI Text Summarization** | 6.3 (2281 reviews) | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Multi-step Planning** | 5.7 (430 reviews) | Not enough data | 
| **Cross-system Integration** | 5.6 (432 reviews) | Not enough data | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **Zoho Projects** | 8.2/10 | 33 |

#### Communication

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Wiki Documentation** | Not enough data | 7.8 (27 reviews) | 
| **Community Forum** | Not enough data | 7.7 (27 reviews) | 
| **Customer Ideation** | Not enough data | 8.4 (28 reviews) | 

#### Planning

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Work Capacity** | Not enough data | 8.1 (29 reviews) | 
| **Task Ranking** | Not enough data | 8.1 (30 reviews) | 
| **Kanban Board** | Not enough data | 8.4 (30 reviews) | 
| **Custom Workflows** | Not enough data | 8.2 (28 reviews) | 
| **Release Forecasting** | Not enough data | 8.1 (27 reviews) | 

#### Workflow Management

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Time Tracking** | Not enough data | 8.3 (30 reviews) | 
| **Progress Monitoring** | Not enough data | 8.3 (30 reviews) | 
| **Budgeting** | Not enough data | 8.0 (27 reviews) | 
| **Team Scorecard** | Not enough data | 8.4 (27 reviews) | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **Zoho Projects** | 8.4/10 | 93 |

#### Time Tracking

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 8.8 (76 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 8.7 (76 reviews) | 
| **Billable Time Rate Management** | Not enough data | 8.6 (70 reviews) | 

#### Client Invoicing

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 8.2 (67 reviews) | 
| **Electronic Payments** | Not enough data | Feature Not Available | 
| **Project Accounting / Revenue Recognition** | Not enough data | 8.0 (66 reviews) | 

#### Mobile Time Tracking

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Time Tracking** | Not enough data | 8.8 (70 reviews) | 

#### Administration

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.6 (68 reviews) | 
| **Workflow** | Not enough data | 8.5 (69 reviews) | 
| **Automated Reminders** | Not enough data | 8.4 (68 reviews) | 
| **Policy Compliance Management** | Not enough data | 8.5 (65 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.7 (69 reviews) | 

#### Platform

| Feature | Smartsheet | Zoho Projects | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (70 reviews) | 
| **APIs / Integration** | Not enough data | 8.1 (59 reviews) | 
| **Internationalization** | Not enough data | 8.4 (60 reviews) | 
| **Performance and Reliability** | Not enough data | 9.0 (65 reviews) | 
| **Mobile User Support** | Not enough data | 8.4 (63 reviews) | 
| **Offline** | Not enough data | 6.9 (61 reviews) | 

---
## Categories
**Shared Categories (5):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Marketing Calendar  Software](https://www.g2.com/categories/marketing-calendar), [Project and Portfolio Management Software](https://www.g2.com/categories/project-and-portfolio-management), [Task Management Software](https://www.g2.com/categories/task-management-software), [Project Management Software](https://www.g2.com/categories/project-management)

**Unique to Smartsheet (3):** [Work Management Software](https://www.g2.com/categories/work-management), [Privacy Impact Assessment (PIA) Software](https://www.g2.com/categories/privacy-impact-assessment-pia), [Workflow Management Software](https://www.g2.com/categories/workflow-management)

**Unique to Zoho Projects (4):** [Product Management Software](https://www.g2.com/categories/product-management-software), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Kanban Project Management Software](https://www.g2.com/categories/kanban-project-management), [Project Cost Management Software](https://www.g2.com/categories/project-cost-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Smartsheet | Zoho Projects | 
|---|---|---|
| **Small-Business** | 33.6% | 58.3% | 
| **Mid-Market** | 41.3% | 31.1% | 
| **Enterprise** | 25.1% | 10.6% | 

### By Industry

#### Smartsheet

- **Information Technology and Services:** 7.6%
- **Construction:** 7.3%
- **Hospital & Health Care:** 5.2%
- **Marketing and Advertising:** 4.6%
- **Computer Software:** 4.6%
- **Non-Profit Organization Management:** 2.8%
- **Higher Education:** 2.7%
- **Financial Services:** 2.5%
- **Biotechnology:** 2.4%
- **Manufacturing:** 2.3%
- **Other:** 58.0%

#### Zoho Projects

- **Information Technology and Services:** 18.8%
- **Computer Software:** 11.7%
- **Marketing and Advertising:** 11.3%
- **Construction:** 3.4%
- **Consulting:** 2.8%
- **Accounting:** 2.6%
- **Hospital & Health Care:** 2.6%
- **Telecommunications:** 2.2%
- **Education Management:** 2.2%
- **Human Resources:** 2.2%
- **Other:** 40.1%

---
## Alternatives

### Alternatives to Smartsheet

- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15431 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12596 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13677 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1215 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5486 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1627 reviews)
- [Workfront](https://www.g2.com/products/workfront/reviews) — 4.1/5 stars (1227 reviews)
- [GanttPRO](https://www.g2.com/products/ganttpro-ganttpro/reviews) — 4.8/5 stars (583 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1548 reviews)

### Alternatives to Zoho Projects

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12596 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15431 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1215 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13677 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1627 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5486 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7842 reviews)
- [TeamGantt](https://www.g2.com/products/teamgantt/reviews) — 4.8/5 stars (895 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (666 reviews)

---
## Top Discussions

### Smartsheet

- Title: [What can smartsheet be used for?](https://www.g2.com/discussions/what-can-smartsheet-be-used-for) — 57 comments
  > **Top comment:** "It has a wide range of functionalities for project management or even asset management. "
- Title: [Why is smartsheet bad?](https://www.g2.com/discussions/why-is-smartsheet-bad) — 34 comments
  > **Top comment:** "This is a question that begs more context. What are you looking to have that Smartsheet does not provide? Conversely, anytime you choose a tool, you need to..."
- Title: [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) — 10 comments, 1 upvote
  > **Top comment:** "Yes, the basic functionality works for free. "
- Title: [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) — 8 comments, 6 upvotes
  > **Top comment:** "No, Smartsheet is GREAT!!!  Far exceeds anything Excel can do!!!!!"
- Title: [Will there be document capability in the future?](https://www.g2.com/discussions/will-there-be-document-capability-in-the-future) — 5 comments, 1 upvote
  > **Top comment:** "You can add any Word docs or Excel spreadsheets as attachments to your worksheet instead of at a line level.  Click the paperclip on the far right side of..."

### Zoho Projects

- Title: [What is Zoho Projects used for?](https://www.g2.com/discussions/what-is-zoho-projects-used-for) — 2 comments
  > **Top comment:** "Zoho is a project management tool, and it is cloud-based, so basically, all the users can access the real-time updated data. You can set up different..."
- Title: [Is Zoho Projects FREE?](https://www.g2.com/discussions/is-zoho-projects-free) — 2 comments, 1 upvote
  > **Top comment:** "Not really, but it has around 10 days free trial period. Zoho projects is a very nice CRM for project management. I love it."
- Title: [Is Zoho Projects really used to manage large projects? I meand hundred of mandays and tens of thousands of euros costs?](https://www.g2.com/discussions/27740-is-zoho-projects-really-used-to-manage-large-projects-i-meand-hundred-of-mandays-and-tens-of-thousands-of-euros-costs) — 2 comments
  > **Top comment:** "Hey Darya!

For the first question - Yes, there are a number of Enterprise organizations running  projects of very high value using Zoho Projects. 

And..."
- Title: [What is Zoho Projects?](https://www.g2.com/discussions/what-is-zoho-projects) — 1 comment
  > **Top comment:** "Its a valuable tool to have in the Project Management realm. Zoho Projects simplifies and exemplifies the project management task required by all companies...."
- Title: [What’s the best way to view my task for work flow?](https://www.g2.com/discussions/28849-what-s-the-best-way-to-view-my-task-for-work-flow) — 1 comment
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/smartsheet-vs-zoho-projects)