Compare Smartsheet and Zoho Creator 
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Small-Business (46.1% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
$8.00 1 User/Month (Billed Annually)
Smartsheet
Star Rating
(21,447)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansZoho Creator
Star Rating
(164)4.3 out of 5
Market Segments
Small-Business (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
$8.00 1 User/Month (Billed Annually)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in collaboration features, with users appreciating its real-time updates and intuitive drag-and-drop functionality for reordering tasks. This flexibility makes it a favorite for project tracking and task management, helping teams stay aligned and organized.
- Users say that Zoho Creator stands out for its ease of building custom applications, thanks to its intuitive drag-and-drop interface. Reviewers highlight the ability to create adaptive solutions without needing extensive IT knowledge, making it accessible for users from various backgrounds.
- According to verified reviews, Smartsheet's dashboards and reporting capabilities are particularly praised, as they simplify sharing progress with senior management. This feature is crucial for users who need to present project updates clearly and effectively.
- Reviewers mention that while Zoho Creator allows for rapid prototyping and deployment of complex applications, some users find it challenging to navigate more advanced features. However, the integration with the broader Zoho ecosystem is frequently noted as a significant advantage.
- G2 reviewers highlight that Smartsheet's overall user satisfaction is reflected in its higher G2 Score, indicating a more favorable reception among users. This is supported by a larger volume of recent reviews, suggesting that it remains a reliable choice for work management.
- Users report that both platforms offer solid ease of use, but Smartsheet's comprehensive project management tools, including automation features, provide a more robust solution for teams looking to streamline their workflows compared to Zoho Creator's more niche application-building focus.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Zoho Creator
STANDARD
$8.00
1 User/Month (Billed Annually)
- 1 Application
- Basic building blocks - forms, reports, pages
- Multi-experience deployment - web/mobile/tablet
Free Trial
Smartsheet
Free Trial is available
Zoho Creator
Free Trial is available
Ratings
Meets Requirements
8.5
18,142
8.5
143
Ease of Use
8.4
18,385
8.4
142
Ease of Setup
8.3
10,176
8.6
85
Ease of Admin
8.5
7,622
8.7
82
Quality of Support
8.3
14,047
8.1
138
Has the product been a good partner in doing business?
8.6
7,071
8.7
81
Product Direction (% positive)
8.6
17,635
8.1
141
Features by Category
Tasks
8.7
10067
|
Verified
Not enough data
8.8
10070
|
Verified
Not enough data
8.5
9791
|
Verified
Not enough data
8.4
9471
|
Verified
Not enough data
8.1
9275
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9342
|
Verified
Not enough data
8.0
8802
|
Verified
Not enough data
Projects
8.6
9291
|
Verified
Not enough data
8.3
8632
|
Verified
Not enough data
8.2
8748
|
Verified
Not enough data
8.0
8665
|
Verified
Not enough data
8.2
8838
|
Verified
Not enough data
7.6
7602
|
Verified
Not enough data
8.0
8305
|
Verified
Not enough data
8.1
8866
|
Verified
Not enough data
7.8
7844
|
Verified
Not enough data
7.6
7447
|
Verified
Not enough data
7.6
7266
|
Verified
Not enough data
Resource Management
7.6
7742
|
Verified
Not enough data
7.6
7810
|
Verified
Not enough data
8.1
8443
|
Verified
Not enough data
Project Monitoring
7.8
7454
|
Verified
Not enough data
7.7
7563
|
Verified
Not enough data
8.2
8617
|
Verified
Not enough data
Generative AI
6.0
3063
Not enough data
6.1
3047
Not enough data
Agentic AI - Project Management
5.6
925
Not enough data
5.9
924
Not enough data
5.7
919
Not enough data
5.7
916
Not enough data
5.7
915
Not enough data
5.6
912
Not enough data
5.8
915
Not enough data
Portfolio Management
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Not enough data
Project Management
8.2
5421
Not enough data
8.3
5497
Not enough data
7.7
4624
Not enough data
Resource Management
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Not enough data
Data & Analytics
8.0
4985
Not enough data
8.0
5163
Not enough data
8.1
5077
Not enough data
7.5
4447
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Setup
8.3
5156
Not enough data
Feature Not Available
Not enough data
8.1
5020
Not enough data
8.5
5392
Not enough data
Management
Feature Not Available
Not enough data
8.1
4651
Not enough data
7.5
4366
Not enough data
Generative AI
6.3
1817
Not enough data
Agentic AI - Workflow Management
5.9
406
Not enough data
5.9
408
Not enough data
5.9
403
Not enough data
5.9
399
Not enough data
5.9
398
Not enough data
5.9
400
Not enough data
6.1
401
Not enough data
Administration
Not enough data
8.5
18
|
Verified
Not enough data
8.7
17
|
Verified
Not enough data
8.8
18
|
Verified
Not enough data
9.0
18
|
Verified
Not enough data
8.9
17
|
Verified
Not enough data
8.9
16
|
Verified
Automation
Not enough data
9.2
17
Not enough data
9.0
16
Not enough data
8.8
17
|
Verified
Development
Not enough data
8.9
18
|
Verified
Not enough data
7.9
17
|
Verified
Not enough data
9.2
17
|
Verified
Not enough data
9.3
16
|
Verified
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Not enough data
Content Planning
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Not enough data
Marketing Campaign Performance
8.0
882
Not enough data
8.4
1033
Not enough data
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
Not enough data
8.3
1015
Not enough data
Task Creation
8.7
7311
Not enough data
8.8
7393
Not enough data
8.3
6926
Not enough data
7.8
6116
Not enough data
Task Management
8.5
7069
Not enough data
8.5
6979
Not enough data
8.1
6638
Not enough data
8.2
6464
Not enough data
Generative AI
6.2
2414
Not enough data
6.2
2416
Not enough data
Automation
8.5
4248
9.3
5
8.3
4202
7.7
5
8.1
3937
8.3
5
Administration
8.2
4102
8.7
5
8.1
3883
8.7
5
8.8
4100
9.3
5
Project management
8.7
4166
8.7
5
8.2
3894
8.0
5
8.6
4176
8.3
5
8.3
4027
8.0
5
8.4
3945
8.0
5
8.0
3622
9.0
5
8.3
4065
8.0
5
Workload
8.0
3694
8.0
5
8.3
3936
8.7
5
8.0
3738
9.0
5
7.9
3552
8.0
5
Communication & Collaboration
8.1
3722
8.3
5
8.3
3917
7.0
5
8.8
4115
7.7
5
Cost Management
7.7
3427
8.7
5
7.8
3421
8.0
5
7.5
3232
8.3
5
Integration
7.4
3274
8.7
5
7.4
3324
9.0
5
7.4
3355
8.7
5
Generative AI
6.5
1653
8.3
5
6.5
1659
7.7
5
Agentic AI - Work Management
5.8
363
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Not enough data
Communication
7.2
5663
Not enough data
7.6
6045
Not enough data
7.5
5801
Not enough data
7.7
5827
Not enough data
Feature Not Available
Not enough data
Content & Documents
8.4
7183
Not enough data
8.4
7124
Not enough data
8.0
6870
Not enough data
7.8
6095
Not enough data
Controls
8.0
6467
Not enough data
7.6
5486
Not enough data
8.2
6800
Not enough data
Feature Not Available
Not enough data
7.9
6083
Not enough data
Project Management
8.8
7423
Not enough data
8.7
7296
Not enough data
8.6
7161
Not enough data
7.9
6147
Not enough data
Remote Collaboration
8.4
6557
Not enough data
8.5
6737
Not enough data
8.4
6629
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
2273
Not enough data
6.3
2277
Not enough data
Agentic AI - Project Collaboration
5.7
427
Not enough data
5.6
428
Not enough data
Functionality
Not enough data
8.0
10
Not enough data
7.6
9
Not enough data
8.3
9
Not enough data
8.7
10
Data Control
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
8.8
8
Agentic AI - Drag and Drop App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
14
Not enough data
8.6
12
Not enough data
8.1
12
Not enough data
8.5
14
Not enough data
9.1
13
Not enough data
8.7
14
Not enough data
7.9
12
Agentic AI - Mobile Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
Not enough data
7.5
20
|
Verified
Not enough data
8.4
21
|
Verified
Not enough data
8.2
38
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.8
42
|
Verified
Data Control
Not enough data
8.5
39
|
Verified
Not enough data
9.0
36
|
Verified
Not enough data
9.0
39
|
Verified
Publishing
Not enough data
8.6
38
|
Verified
Not enough data
8.8
40
Not enough data
8.7
41
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
9.2
25
Not enough data
9.0
25
Not enough data
9.0
24
Not enough data
8.5
25
Not enough data
8.9
24
Database
Not enough data
9.1
25
Not enough data
9.1
24
Not enough data
9.3
21
Not enough data
8.7
26
Not enough data
8.8
26
Infrastructure
Not enough data
9.1
23
Not enough data
8.6
21
Not enough data
9.5
24
User Interface Design
Not enough data
9.3
18
Not enough data
8.9
18
Not enough data
8.8
17
Not enough data
8.7
18
Data Control
Not enough data
8.6
17
Not enough data
9.0
17
Not enough data
9.7
17
Publishing
Not enough data
9.2
17
Not enough data
9.2
18
Not enough data
9.0
17
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration
Not enough data
8.9
36
Not enough data
8.8
33
Not enough data
8.8
35
Not enough data
8.9
30
Not enough data
9.1
31
Database Administration
Not enough data
8.7
31
Not enough data
9.0
30
Not enough data
8.5
31
Availability
Not enough data
8.8
36
Not enough data
8.9
36
Not enough data
8.3
16
Not enough data
9.1
34
Security
Not enough data
8.5
11
Not enough data
8.7
9
Not enough data
9.3
9
Data Management
Not enough data
8.6
11
Not enough data
8.3
10
Categories
Categories
Shared Categories
Smartsheet and Zoho Creator are categorized as Work Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Creator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Computer Software
4.6%
Marketing and Advertising
4.6%
Other
70.7%
Information Technology and Services
16.3%
Computer Software
8.5%
Consumer Services
3.3%
Education Management
3.3%
Marketing and Advertising
3.3%
Other
65.4%
Alternatives
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Do I need to install software on my computer to use Zoho Creator?
1 Comment
FR
No software downloads are needed. Zoho runs on the cloud and is accessible via mobile, desktop or table over any browser.Read more
Do I need to know coding to create an application?
1 Comment
SL
It is easy to create a basic database with no coding experience and the scripting (coding) language is easy to learn.Read more
How is Zoho Creator priced?
1 Comment
FR
Price varies based on number of users and features you add to your app.
Please feel free to compare features in the url...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
