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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Small-Business (46.4% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
$8.00 1 User/Month (Billed Annually)
Smartsheet
Star Rating
(21,372)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansZoho Creator
Star Rating
(162)4.3 out of 5
Market Segments
Small-Business (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
$8.00 1 User/Month (Billed Annually)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in its centralized platform functionality, with a score of 9.0, allowing for seamless tracking and reporting across projects, while Zoho Creator's centralized features score lower at 7.8, indicating less comprehensive integration.
- Reviewers mention that Smartsheet's drag-and-drop scheduling feature is highly intuitive, scoring 8.5, which enhances user experience significantly compared to Zoho Creator's lower score of 7.3 in app complexity, suggesting a steeper learning curve for new users.
- G2 users highlight Smartsheet's robust task management capabilities, particularly in task prioritization and dependencies, scoring 8.8 and 8.2 respectively, whereas Zoho Creator's task management features are perceived as less effective, with lower scores in similar areas.
- Users on G2 appreciate Smartsheet's quality of support, scoring 8.4, which is higher than Zoho Creator's 8.0, indicating that Smartsheet may provide a more reliable support experience when users encounter issues.
- Reviewers mention that Smartsheet's application deployment and lifecycle management features are rated highly at 8.6, while Zoho Creator shines in application templates with a score of 8.6, suggesting that while Smartsheet is better for deployment, Zoho offers strong pre-built solutions.
- Users say that Smartsheet's reporting and analytics capabilities are robust, scoring 9.0, which is crucial for data-driven decision-making, while Zoho Creator's analytics features are rated lower, indicating potential limitations in data insights.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Zoho Creator
STANDARD
$8.00
1 User/Month (Billed Annually)
- 1 Application
- Basic building blocks - forms, reports, pages
- Multi-experience deployment - web/mobile/tablet
Free Trial
Smartsheet
Free Trial is available
Zoho Creator
Free Trial is available
Ratings
Meets Requirements
8.5
18,090
8.5
143
Ease of Use
8.4
18,328
8.4
142
Ease of Setup
8.3
10,122
8.6
85
Ease of Admin
8.5
7,595
8.7
82
Quality of Support
8.3
14,002
8.1
138
Has the product been a good partner in doing business?
8.6
7,045
8.7
81
Product Direction (% positive)
8.6
17,583
8.1
141
Features by Category
Tasks
8.7
10042
|
Verified
Not enough data
8.8
10048
|
Verified
Not enough data
8.5
9775
|
Verified
Not enough data
8.4
9452
|
Verified
Not enough data
8.1
9259
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9327
|
Verified
Not enough data
8.0
8791
|
Verified
Not enough data
Projects
8.6
9270
|
Verified
Not enough data
8.3
8621
|
Verified
Not enough data
8.2
8732
|
Verified
Not enough data
8.0
8650
|
Verified
Not enough data
8.2
8818
|
Verified
Not enough data
7.5
7592
|
Verified
Not enough data
8.0
8291
|
Verified
Not enough data
8.0
8850
|
Verified
Not enough data
7.8
7832
|
Verified
Not enough data
7.6
7436
|
Verified
Not enough data
7.6
7256
|
Verified
Not enough data
Resource Management
7.6
7732
|
Verified
Not enough data
7.6
7799
|
Verified
Not enough data
8.1
8430
|
Verified
Not enough data
Project Monitoring
7.8
7444
|
Verified
Not enough data
7.7
7553
|
Verified
Not enough data
8.2
8596
|
Verified
Not enough data
Generative AI
6.0
3055
Not enough data
6.1
3040
Not enough data
Agentic AI - Project Management
5.5
917
Not enough data
5.9
918
Not enough data
5.7
910
Not enough data
5.7
909
Not enough data
5.6
909
Not enough data
5.6
905
Not enough data
5.8
907
Not enough data
Portfolio Management
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Not enough data
Project Management
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Not enough data
Resource Management
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Not enough data
Data & Analytics
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Setup
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5386
Not enough data
Management
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Not enough data
Generative AI
6.3
1815
Not enough data
Agentic AI - Workflow Management
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Not enough data
Administration
Not enough data
8.5
18
|
Verified
Not enough data
8.7
17
|
Verified
Not enough data
8.8
18
|
Verified
Not enough data
9.0
18
|
Verified
Not enough data
8.9
17
|
Verified
Not enough data
8.9
16
|
Verified
Automation
Not enough data
9.2
17
Not enough data
9.0
16
Not enough data
8.8
17
|
Verified
Development
Not enough data
8.9
18
|
Verified
Not enough data
7.9
17
|
Verified
Not enough data
9.2
17
|
Verified
Not enough data
9.3
16
|
Verified
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Not enough data
Content Planning
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Not enough data
Marketing Campaign Performance
8.0
882
Not enough data
8.4
1033
Not enough data
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
Not enough data
8.3
1015
Not enough data
Task Creation
8.7
7304
Not enough data
8.8
7385
Not enough data
8.3
6917
Not enough data
7.8
6110
Not enough data
Task Management
8.5
7064
Not enough data
8.5
6973
Not enough data
8.1
6632
Not enough data
8.2
6460
Not enough data
Generative AI
6.2
2411
Not enough data
6.2
2413
Not enough data
Automation
8.5
4242
9.3
5
8.3
4197
7.7
5
8.1
3928
8.3
5
Administration
8.2
4097
8.7
5
8.1
3880
8.7
5
8.8
4095
9.3
5
Project management
8.7
4162
8.7
5
8.2
3890
8.0
5
8.6
4173
8.3
5
8.3
4021
8.0
5
8.4
3942
8.0
5
8.0
3619
9.0
5
8.3
4060
8.0
5
Workload
8.0
3690
8.0
5
8.3
3931
8.7
5
8.0
3734
9.0
5
7.9
3549
8.0
5
Communication & Collaboration
8.1
3719
8.3
5
8.3
3914
7.0
5
8.8
4109
7.7
5
Cost Management
7.7
3424
8.7
5
7.8
3418
8.0
5
7.5
3229
8.3
5
Integration
7.4
3271
8.7
5
7.4
3321
9.0
5
7.4
3352
8.7
5
Generative AI
6.5
1651
8.3
5
6.5
1657
7.7
5
Agentic AI - Work Management
5.8
360
Not enough data
6.0
359
Not enough data
5.8
359
Not enough data
5.8
357
Not enough data
Communication
7.2
5662
Not enough data
7.6
6044
Not enough data
7.5
5800
Not enough data
7.7
5826
Not enough data
Feature Not Available
Not enough data
Content & Documents
8.4
7179
Not enough data
8.4
7123
Not enough data
8.0
6868
Not enough data
7.8
6093
Not enough data
Controls
8.0
6467
Not enough data
7.6
5485
Not enough data
8.2
6798
Not enough data
Feature Not Available
Not enough data
7.9
6081
Not enough data
Project Management
8.8
7421
Not enough data
8.7
7293
Not enough data
8.6
7159
Not enough data
7.9
6145
Not enough data
Remote Collaboration
8.4
6556
Not enough data
8.5
6736
Not enough data
8.4
6628
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
2270
Not enough data
6.3
2274
Not enough data
Agentic AI - Project Collaboration
5.7
425
Not enough data
5.6
425
Not enough data
Functionality
Not enough data
8.0
10
Not enough data
7.6
9
Not enough data
8.3
9
Not enough data
8.7
10
Data Control
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
8.8
8
Agentic AI - Drag and Drop App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
14
Not enough data
8.6
12
Not enough data
8.1
12
Not enough data
8.5
14
Not enough data
9.1
13
Not enough data
8.7
14
Not enough data
7.9
12
Agentic AI - Mobile Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
Not enough data
7.5
20
|
Verified
Not enough data
8.4
21
|
Verified
Not enough data
8.2
38
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
8.8
42
|
Verified
Data Control
Not enough data
8.5
39
|
Verified
Not enough data
9.0
36
|
Verified
Not enough data
9.0
39
|
Verified
Publishing
Not enough data
8.6
38
|
Verified
Not enough data
8.8
40
Not enough data
8.7
41
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
9.2
25
Not enough data
9.0
25
Not enough data
9.0
24
Not enough data
8.5
25
Not enough data
8.9
24
Database
Not enough data
9.1
25
Not enough data
9.1
24
Not enough data
9.3
21
Not enough data
8.7
26
Not enough data
8.8
26
Infrastructure
Not enough data
9.1
23
Not enough data
8.6
21
Not enough data
9.5
24
User Interface Design
Not enough data
9.3
18
Not enough data
8.9
18
Not enough data
8.8
17
Not enough data
8.7
18
Data Control
Not enough data
8.6
17
Not enough data
9.0
17
Not enough data
9.7
17
Publishing
Not enough data
9.2
17
Not enough data
9.2
18
Not enough data
9.0
17
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration
Not enough data
8.9
36
Not enough data
8.8
33
Not enough data
8.8
35
Not enough data
8.9
30
Not enough data
9.1
31
Database Administration
Not enough data
8.7
31
Not enough data
9.0
30
Not enough data
8.5
31
Availability
Not enough data
8.8
36
Not enough data
8.9
36
Not enough data
8.3
16
Not enough data
9.1
34
Security
Not enough data
8.5
11
Not enough data
8.7
9
Not enough data
9.3
9
Data Management
Not enough data
8.6
11
Not enough data
8.3
10
Categories
Categories
Shared Categories
Smartsheet and Zoho Creator are categorized as Work Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Creator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Information Technology and Services
16.3%
Computer Software
8.5%
Marketing and Advertising
3.3%
Education Management
3.3%
Consumer Services
3.3%
Other
65.4%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Do I need to install software on my computer to use Zoho Creator?
1 Comment
FR
No software downloads are needed. Zoho runs on the cloud and is accessible via mobile, desktop or table over any browser.Read more
Do I need to know coding to create an application?
1 Comment
SL
It is easy to create a basic database with no coding experience and the scripting (coding) language is easy to learn.Read more
How is Zoho Creator priced?
1 Comment
FR
Price varies based on number of users and features you add to your app.
Please feel free to compare features in the url...Read more
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