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Compare Smartsheet and YouTrack 
Featured Products
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Free 10 Users
Smartsheet
Star Rating
(21,399)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansYouTrack
Star Rating
(57)4.3 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in user satisfaction, boasting a significantly higher overall score compared to YouTrack. Users appreciate its combination of spreadsheet simplicity with powerful project management features, allowing for customized workflows and real-time collaboration.
- According to verified reviews, Smartsheet's implementation process is praised for its ease, with many users highlighting the intuitive onboarding experience that helps them quickly adapt to the platform. In contrast, YouTrack users have noted some challenges with setup, which can be less straightforward.
- Users say that Smartsheet offers a wide range of tools that enhance day-to-day usability, making it easy to manage tasks and projects efficiently. Features like customizable dashboards and automation of repetitive tasks are frequently mentioned as key benefits.
- Reviewers mention that YouTrack shines in its flexibility, allowing users to tailor the software to their specific workflows. The recent updates to its interface and agile board customization have made project tracking more visual and intuitive, which users find beneficial for sprint planning.
- G2 reviewers highlight that while both platforms provide quality support, Smartsheet's support experience is often described as more robust, with users feeling that it has been a better partner in their business processes. YouTrack, however, maintains a solid reputation for its documentation and resources.
- According to recent user feedback, Smartsheet's extensive feature set and ease of use contribute to a more satisfying overall experience, while YouTrack's free tier for up to 10 users is a significant draw for smaller teams looking for cost-effective solutions, despite its lower overall satisfaction ratings.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
YouTrack
YouTrack Cloud or Server
Free
10 Users
- Free forever.
- Full-featured edition for small teams.
- Unlimited functionality.
Free Trial
Smartsheet
Free Trial is available
YouTrack
Free Trial is available
Ratings
Meets Requirements
8.5
18,113
8.7
51
Ease of Use
8.4
18,353
8.1
51
Ease of Setup
8.3
10,145
7.3
10
Ease of Admin
8.5
7,605
7.4
11
Quality of Support
8.3
14,022
8.3
38
Has the product been a good partner in doing business?
8.6
7,055
7.6
9
Product Direction (% positive)
8.6
17,606
8.8
49
Features by Category
Tasks
8.7
10055
|
Verified
Not enough data
8.8
10059
|
Verified
Not enough data
8.5
9784
|
Verified
Not enough data
8.4
9462
|
Verified
Not enough data
8.1
9269
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9335
|
Verified
Not enough data
8.0
8798
|
Verified
Not enough data
Projects
8.6
9282
|
Verified
Not enough data
8.3
8629
|
Verified
Not enough data
8.2
8743
|
Verified
Not enough data
8.0
8659
|
Verified
Not enough data
8.2
8828
|
Verified
Not enough data
7.6
7599
|
Verified
Not enough data
8.0
8299
|
Verified
Not enough data
8.1
8859
|
Verified
Not enough data
7.8
7840
|
Verified
Not enough data
7.6
7444
|
Verified
Not enough data
7.6
7263
|
Verified
Not enough data
Resource Management
7.6
7739
|
Verified
Not enough data
7.6
7807
|
Verified
Not enough data
8.1
8438
|
Verified
Not enough data
Project Monitoring
7.8
7450
|
Verified
Not enough data
7.7
7560
|
Verified
Not enough data
8.2
8607
|
Verified
Not enough data
Generative AI
6.0
3060
Not enough data
6.1
3045
Not enough data
Agentic AI - Project Management
5.5
923
Not enough data
5.9
923
Not enough data
5.7
916
Not enough data
5.7
914
Not enough data
5.6
914
Not enough data
5.6
911
Not enough data
5.8
913
Not enough data
Portfolio Management
7.9
4813
Not enough data
8.5
5518
Not enough data
8.0
4999
Not enough data
7.7
4603
Not enough data
Project Management
8.2
5419
Not enough data
8.3
5496
Not enough data
7.7
4623
Not enough data
Resource Management
7.8
4754
Not enough data
7.8
4823
Not enough data
7.9
4773
Not enough data
Data & Analytics
8.0
4984
Not enough data
8.0
5162
Not enough data
8.1
5076
Not enough data
7.5
4446
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Setup
8.3
5156
Not enough data
Feature Not Available
Not enough data
8.1
5021
Not enough data
8.5
5392
Not enough data
Management
Feature Not Available
Not enough data
8.1
4652
Not enough data
7.5
4367
Not enough data
Generative AI
6.3
1818
Not enough data
Agentic AI - Workflow Management
5.9
406
Not enough data
5.9
409
Not enough data
5.9
404
Not enough data
5.9
400
Not enough data
5.9
399
Not enough data
5.9
401
Not enough data
6.1
402
Not enough data
Bug Reporting
Not enough data
8.5
10
Not enough data
8.7
9
Not enough data
9.1
9
Bug Monitoring
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.7
9
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Not enough data
Content Planning
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Not enough data
Marketing Campaign Performance
8.0
882
Not enough data
8.4
1033
Not enough data
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
Not enough data
8.3
1015
Not enough data
Task Creation
8.7
7310
8.1
6
8.8
7391
7.8
6
8.3
6923
8.3
6
7.8
6114
7.8
6
Task Management
8.5
7068
8.3
6
8.5
6977
8.1
6
8.1
6637
8.3
6
8.2
6463
8.6
6
Generative AI
6.2
2413
Not enough data
6.2
2415
Not enough data
Automation
8.5
4249
Not enough data
8.3
4202
Not enough data
8.1
3935
Not enough data
Administration
8.2
4102
Not enough data
8.1
3884
Not enough data
8.8
4100
Not enough data
Project management
8.7
4167
Not enough data
8.2
3895
Not enough data
8.6
4177
Not enough data
8.3
4026
Not enough data
8.4
3946
Not enough data
8.0
3623
Not enough data
8.3
4064
Not enough data
Workload
8.0
3695
Not enough data
8.3
3937
Not enough data
8.0
3739
Not enough data
7.9
3553
Not enough data
Communication & Collaboration
8.1
3723
Not enough data
8.3
3918
Not enough data
8.8
4115
Not enough data
Cost Management
7.7
3428
Not enough data
7.8
3422
Not enough data
7.5
3233
Not enough data
Integration
7.4
3275
Not enough data
7.4
3325
Not enough data
7.4
3356
Not enough data
Generative AI
6.5
1654
Not enough data
6.5
1660
Not enough data
Agentic AI - Work Management
5.8
362
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Not enough data
Communication
7.2
5663
Not enough data
7.6
6045
Not enough data
7.5
5801
Not enough data
7.7
5827
Not enough data
Feature Not Available
Not enough data
Content & Documents
8.4
7183
Not enough data
8.4
7124
Not enough data
8.0
6870
Not enough data
7.8
6095
Not enough data
Controls
8.0
6468
Not enough data
7.6
5486
Not enough data
8.2
6799
Not enough data
Feature Not Available
Not enough data
7.9
6082
Not enough data
Project Management
8.8
7422
Not enough data
8.7
7295
Not enough data
8.6
7160
Not enough data
7.9
6147
Not enough data
Remote Collaboration
8.4
6557
Not enough data
8.5
6737
Not enough data
8.4
6629
Not enough data
Feature Not Available
Not enough data
Generative AI
6.3
2272
Not enough data
6.3
2276
Not enough data
Agentic AI - Project Collaboration
5.7
427
Not enough data
5.6
427
Not enough data
Communication
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Planning
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Workflow Management
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
7.3
5
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Smartsheet and YouTrack are categorized as Project Collaboration, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, and Project and Portfolio Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
YouTrack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Information Technology and Services
14.3%
Computer Software
14.3%
Marketing and Advertising
10.7%
Internet
10.7%
Translation and Localization
3.6%
Other
46.4%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Is YouTrack open source?
1 Comment
Official Response from YouTrack
YouTrack is not open-source. YouTrack is created and licensed by JetBrains as a project management tool that can adapt to your processes to help you deliver...Read more
YouTrack has no more discussions with answers
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