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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Enterprise (50.4% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
Contact Us
Smartsheet
Star Rating
(21,373)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansWorkfront
Star Rating
(1,134)4.1 out of 5
Market Segments
Enterprise (50.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in user satisfaction, boasting a significantly higher overall score compared to Workfront. Users appreciate its blend of spreadsheet simplicity with robust project management features, allowing for easy customization and automation of workflows.
- According to verified reviews, Smartsheet's implementation process is praised for its quick and intuitive onboarding, making it easier for teams to get started. In contrast, some Workfront users mention challenges with setup, indicating a steeper learning curve for new users.
- Users say that Smartsheet offers a wide range of tools that enhance day-to-day usability, with features like real-time collaboration and customizable dashboards. This flexibility is highlighted as a key advantage over Workfront, where users find the interface can be less intuitive for everyday tasks.
- Reviewers mention that Workfront shines in its ability to handle complex, cross-functional workflows, with customizable request queues and templates that help standardize processes. However, some users feel that this complexity can lead to a less streamlined experience compared to Smartsheet's straightforward approach.
- Users highlight Smartsheet's strong support for task management, with features like automated reminders and easy-to-use to-do lists. In contrast, while Workfront also offers task management capabilities, some users report that it lacks the same level of ease and efficiency in daily operations.
- According to recent feedback, Smartsheet's ability to automate repetitive tasks is a standout feature, making it a favorite for users looking to save time. Workfront users appreciate its automation features as well, but some feel that they require more customization to meet specific project needs.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Workfront
Select
Contact Us
Essential work management capabilities to collaborate, execute, and accelerate work.
- Work management
- Demand management
- Resource management
Free Trial
Smartsheet
Free Trial is available
Workfront
No trial information availableRatings
Meets Requirements
8.5
18,091
8.4
919
Ease of Use
8.4
18,329
7.8
959
Ease of Setup
8.3
10,123
7.1
401
Ease of Admin
8.5
7,595
8.0
339
Quality of Support
8.3
14,003
8.2
779
Has the product been a good partner in doing business?
8.6
7,045
8.4
318
Product Direction (% positive)
8.6
17,584
8.1
912
Features by Category
Tasks
8.7
10042
|
Verified
8.8
216
|
Verified
8.8
10048
|
Verified
8.9
218
|
Verified
8.5
9775
|
Verified
8.8
217
|
Verified
8.4
9452
|
Verified
8.6
210
|
Verified
8.1
9259
|
Verified
8.5
206
|
Verified
Feature Not Available
8.3
199
|
Verified
8.1
9327
|
Verified
8.4
201
|
Verified
8.0
8791
|
Verified
8.5
197
|
Verified
Projects
8.6
9270
|
Verified
8.9
206
|
Verified
8.3
8621
|
Verified
8.6
200
|
Verified
8.2
8732
|
Verified
8.2
186
|
Verified
8.0
8650
|
Verified
8.4
201
|
Verified
8.2
8818
|
Verified
8.4
199
|
Verified
7.5
7592
|
Verified
8.4
183
|
Verified
8.0
8291
|
Verified
8.5
196
|
Verified
8.0
8850
|
Verified
8.6
197
|
Verified
7.8
7832
|
Verified
8.3
182
|
Verified
7.6
7436
|
Verified
8.5
190
|
Verified
7.6
7256
|
Verified
8.4
181
|
Verified
Resource Management
7.6
7732
|
Verified
8.4
184
|
Verified
7.6
7799
|
Verified
8.5
189
|
Verified
8.1
8430
|
Verified
8.5
194
|
Verified
Project Monitoring
7.8
7444
|
Verified
8.4
179
|
Verified
7.7
7553
|
Verified
8.6
185
|
Verified
8.2
8596
|
Verified
8.6
193
|
Verified
Generative AI
6.0
3055
6.2
67
6.1
3040
6.4
67
Agentic AI - Project Management
5.5
917
6.3
31
5.9
918
6.6
32
5.7
910
6.6
32
5.7
909
5.9
31
5.6
909
6.0
31
5.6
905
6.3
31
5.8
907
6.6
31
Portfolio Management
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Not enough data
Project Management
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Not enough data
Resource Management
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Not enough data
Data & Analytics
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Setup
8.3
5150
8.5
33
Feature Not Available
8.0
33
8.1
5016
8.2
32
8.5
5386
7.9
33
Management
Feature Not Available
7.5
33
8.1
4648
8.5
33
7.5
4364
7.8
32
Generative AI
6.3
1815
6.1
30
Agentic AI - Workflow Management
5.8
404
6.0
19
5.9
407
6.0
18
5.9
402
6.1
19
5.9
398
6.4
19
5.9
397
5.7
19
5.8
399
6.2
19
6.1
400
6.3
19
Planning
Not enough data
8.3
13
Not enough data
8.1
13
Not enough data
7.7
13
Optimization
Not enough data
7.9
13
Not enough data
7.4
13
Not enough data
6.7
13
Bug Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Prepare
Not enough data
8.5
19
Not enough data
8.2
19
Not enough data
8.0
19
Not enough data
8.1
19
Plan
Not enough data
8.5
19
Not enough data
8.2
20
Not enough data
9.3
20
Not enough data
8.6
19
Optimize
Not enough data
8.8
20
Not enough data
8.6
19
Not enough data
8.0
19
Execute
Not enough data
8.7
19
Not enough data
8.7
19
Not enough data
8.6
19
Not enough data
8.6
20
Tasks
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
9.0
7
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Planning
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
8.3
7
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Not enough data
Content Planning
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Not enough data
Marketing Campaign Performance
8.0
882
Not enough data
8.4
1033
Not enough data
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
Not enough data
8.3
1015
Not enough data
Task Creation
8.7
7304
8.9
34
8.8
7385
9.0
34
8.3
6917
8.1
34
7.8
6110
7.7
34
Task Management
8.5
7064
8.5
34
8.5
6973
8.3
33
8.1
6632
8.0
33
8.2
6460
7.9
33
Generative AI
6.2
2411
5.9
31
6.2
2413
6.3
32
Automation
8.5
4242
8.9
138
8.3
4197
8.7
139
8.1
3928
8.5
135
Administration
8.2
4097
8.5
137
8.1
3880
8.8
132
8.8
4095
9.0
136
Project management
8.7
4162
8.9
142
8.2
3890
8.7
136
8.6
4173
9.0
136
8.3
4021
8.7
135
8.4
3942
8.7
137
8.0
3619
8.6
126
8.3
4060
8.8
135
Workload
8.0
3690
8.8
130
8.3
3931
8.8
132
8.0
3734
8.6
129
7.9
3549
8.7
129
Communication & Collaboration
8.1
3719
Feature Not Available
8.3
3914
8.7
139
8.8
4109
8.9
142
Cost Management
7.7
3424
8.7
121
7.8
3418
8.7
130
7.5
3229
Feature Not Available
Integration
7.4
3271
8.7
118
7.4
3321
8.7
117
7.4
3352
8.7
117
Generative AI
6.5
1651
6.3
24
6.5
1657
6.6
29
Agentic AI - Work Management
5.8
360
5.5
11
6.0
359
5.9
11
5.8
359
5.5
11
5.8
357
5.5
11
Communication
7.2
5662
7.2
33
7.6
6044
7.8
33
7.5
5800
7.2
33
7.7
5826
6.5
33
Feature Not Available
6.7
33
Content & Documents
8.4
7180
8.5
33
8.4
7123
8.6
33
8.0
6868
7.7
33
7.8
6094
8.6
33
Controls
8.0
6467
8.3
33
7.6
5485
8.2
33
8.2
6798
8.5
33
Feature Not Available
7.8
33
7.9
6081
7.4
32
Project Management
8.8
7421
9.0
32
8.7
7293
8.8
33
8.6
7159
8.3
33
7.9
6145
8.0
33
Remote Collaboration
8.4
6556
7.9
33
8.5
6736
8.1
33
8.4
6628
7.6
33
Feature Not Available
6.5
33
Generative AI
6.3
2270
5.7
32
6.3
2274
5.9
31
Agentic AI - Project Collaboration
5.7
425
6.1
15
5.6
425
6.2
15
Annotation Tools - Markup Software
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
Feature Not Available
Not enough data
6.4
6
Collaboration - Markup Software
Not enough data
Feature Not Available
Not enough data
6.1
6
Not enough data
7.8
6
Not enough data
7.8
6
Security - Markup Software
Not enough data
Feature Not Available
Not enough data
7.8
6
Categories
Categories
Shared Categories
Smartsheet and Workfront are categorized as Project Collaboration, Work Management, Workflow Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Marketing Calendar, Privacy Impact Assessment (PIA), and Project and Portfolio Management
Workfront is categorized as Bug Tracking, Kanban Project Management, Strategic Planning and Execution, Resource Management, and Markup Software
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workfront
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Marketing and Advertising
14.5%
Information Technology and Services
8.3%
Computer Software
6.5%
Financial Services
6.2%
Hospital & Health Care
4.3%
Other
60.2%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Are there any built-in training articles/videos or anything?
8 Comments
SJ
Yes there is built in help with in the Workfront app. There are also online user group for specific regions and numerous communities that address different...Read more
How Important Is Diversity To You, And What Value Does It Bring?
2 Comments
AE
To me diversity is a mixture of different people with different backgrounds, ethnicities and customs working together to achieve a common goal.Read more
What is the best way to view the draft of the project without clicking a lot of links to get to it?
1 Comment
SP
Workfront should store all of the versions and you can determine by the name or number of the version which is the draft.Read more
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