# Smartsheet vs Workfront Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Smartsheet excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like automated notifications that help them stay on top of tasks without manual reminders, making project management smoother.
- **According to verified reviews** , Workfront is particularly beneficial for larger teams needing structured processes. Users highlight its effectiveness in managing requests, approvals, and timelines, which is crucial for maintaining clarity in complex projects.
- **Reviewers mention** that Smartsheet's implementation process is quick and straightforward, with many users noting that they can easily store and access all project information in one place. This centralization enhances collaboration and efficiency across teams.
- **Users say** that while Workfront offers flexibility in creating custom forms and governance structures, it can sometimes feel overwhelming for smaller teams. The complexity of its features may require a steeper learning curve compared to Smartsheet's more user-friendly approach.
- **G2 reviewers highlight** Smartsheet's robust reporting capabilities, with users finding it easy to generate insightful reports and dashboards that visualize key performance indicators. This feature is particularly valued for tracking project progress and outcomes.
- **According to recent feedback** , Workfront's extensibility allows for tailored solutions that meet specific organizational needs, making it a powerful tool for companies with unique requirements. However, some users feel that this customization can lead to a lack of straightforwardness in everyday use.



| | Smartsheet | Workfront | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 22,139 | 1,221 | 
| **Largest Market Segment** | Mid-Market (41.3% of reviews) | Enterprise (50.5% of reviews) | 
| **Entry Level Price** | $9.00 1 user Per Month | Contact Us | 

---
## Top Pros & Cons

### Smartsheet

Pros:
- Ease of Use (2831 reviews)
- Project Management (2212 reviews)

Cons:
- Learning Curve (1453 reviews)
- Missing Features (1197 reviews)

### Workfront

Pros:
- Project Management (117 reviews)
- Ease of Use (99 reviews)

Cons:
- Learning Curve (83 reviews)
- Not Intuitive (49 reviews)

---
## Ratings Comparison
| Rating | Smartsheet | Workfront | 
|---|---|---|
  | **Meets Requirements** | 8.5 (18558 reviews) | 8.4 (924 reviews) | 
  | **Ease of Use** | 8.4 (18821 reviews) | 7.8 (976 reviews) | 
  | **Ease of Setup** | 8.3 (10551 reviews) | 7.1 (416 reviews) | 
  | **Ease of Admin** | 8.5 (7978 reviews) | 7.9 (344 reviews) | 
  | **Quality of Support** | 8.3 (14366 reviews) | 8.2 (783 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (7430 reviews) | 8.4 (323 reviews) | 
  | **Product Direction (% positive)** | 8.6 (17990 reviews) | 8.1 (917 reviews) | 

---
## Pricing

### Smartsheet

#### Entry-Level Pricing

Plan: Pro

Price: $9.00 1 user Per Month

Description: For people and teams that want to track, share, and manage projects.

Includes:

Key Features:
- Up to 10 editors (paid license required to edit)
-  Unlimited free viewers
-   Unlimited sheets, reports, and forms

[Browse all 3 editions](https://www.g2.com/products/smartsheet/pricing)

#### Free Trial

Yes

### Workfront

#### Entry-Level Pricing

Plan: Select

Price: Contact Us

Description: Essential work management capabilities to collaborate, execute, and accelerate work.

Key Features:
- Work management
- Demand management
- Resource management

[Browse all 3 editions](https://www.g2.com/products/workfront/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 11257 |
| **Workfront** | 8.1/10 | 285 |

#### Tasks

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Creation & Assignment** | 8.7 (10156 reviews) ✓ Verified | 8.8 (219 reviews) ✓ Verified | 
| **Due Dates** | 8.8 (10166 reviews) ✓ Verified | 8.9 (219 reviews) ✓ Verified | 
| **Task Prioritization** | 8.5 (9846 reviews) ✓ Verified | 8.8 (216 reviews) ✓ Verified | 
| **To-Do Lists** | 8.5 (9523 reviews) ✓ Verified | 8.5 (206 reviews) ✓ Verified | 
| **Dependencies** | 8.1 (9307 reviews) ✓ Verified | 8.4 (204 reviews) ✓ Verified | 
| **Mass Updates** | Feature Not Available | 8.3 (197 reviews) ✓ Verified | 
| **Drag & Drop** | 8.1 (9363 reviews) ✓ Verified | 8.4 (197 reviews) ✓ Verified | 
| **Recurring Tasks** | 8.0 (8820 reviews) ✓ Verified | 8.5 (194 reviews) ✓ Verified | 

#### Projects

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Planning** | 8.6 (9357 reviews) ✓ Verified | 8.9 (205 reviews) ✓ Verified | 
| **Project Map** | 8.3 (8659 reviews) ✓ Verified | 8.6 (196 reviews) ✓ Verified | 
| **GANTT** | 8.2 (8790 reviews) ✓ Verified | 8.2 (181 reviews) ✓ Verified | 
| **Calendar View** | 8.0 (8698 reviews) ✓ Verified | 8.4 (197 reviews) ✓ Verified | 
| **Views** | 8.2 (8956 reviews) ✓ Verified | 8.4 (198 reviews) ✓ Verified | 
| **Project Budgeting** | 7.6 (7617 reviews) ✓ Verified | 8.3 (178 reviews) ✓ Verified | 
| **Issue Tracking** | 8.0 (8342 reviews) ✓ Verified | 8.5 (191 reviews) ✓ Verified | 
| **Templates** | 8.1 (8909 reviews) ✓ Verified | 8.6 (194 reviews) ✓ Verified | 
| **Critical Path** | 7.8 (7850 reviews) ✓ Verified | 8.3 (177 reviews) ✓ Verified | 
| **Time & Expense** | 7.6 (7460 reviews) ✓ Verified | 8.5 (186 reviews) ✓ Verified | 
| **Methodologies** | 7.6 (7274 reviews) ✓ Verified | 8.3 (176 reviews) ✓ Verified | 

#### Resource Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Resource Definiton** | 7.6 (7748 reviews) ✓ Verified | 8.3 (180 reviews) ✓ Verified | 
| **Capacity** | 7.6 (7825 reviews) ✓ Verified | 8.5 (191 reviews) ✓ Verified | 
| **Scheduling** | 8.1 (8472 reviews) ✓ Verified | 8.5 (191 reviews) ✓ Verified | 

#### Project Monitoring

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Baselining / KPIs** | 7.8 (7476 reviews) ✓ Verified | 8.4 (174 reviews) ✓ Verified | 
| **Resource Allocation** | 7.7 (7581 reviews) ✓ Verified | 8.6 (185 reviews) ✓ Verified | 
| **Dashboards** | 8.2 (8765 reviews) ✓ Verified | 8.6 (193 reviews) ✓ Verified | 

#### Generative AI

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **AI Text Generation** | 6.0 (3074 reviews) | 6.0 (63 reviews) | 
| **AI Text Summarization** | 6.1 (3054 reviews) | 6.1 (63 reviews) | 

#### Agentic AI - Project Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Autonomous Task Execution** | 5.6 (931 reviews) | 5.7 (27 reviews) | 
| **Multi-step Planning** | 5.9 (928 reviews) | 6.1 (28 reviews) | 
| **Cross-system Integration** | 5.9 (973 reviews) | 6.5 (31 reviews) | 
| **Adaptive Learning** | 5.7 (918 reviews) | 5.3 (27 reviews) | 
| **Natural Language Interaction** | 5.7 (918 reviews) | 5.4 (27 reviews) | 
| **Proactive Assistance** | 5.6 (916 reviews) | 5.8 (27 reviews) | 
| **Decision Making** | 5.8 (918 reviews) | 6.0 (27 reviews) | 

### Project and Portfolio Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.8/10 | 6239 |
| **Workfront** | N/A | N/A |

#### Portfolio Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Portfolio Types** | 7.9 (4814 reviews) | Not enough data | 
| **Planning** | 8.5 (5533 reviews) | Not enough data | 
| **Alignment** | 8.1 (5003 reviews) | Not enough data | 
| **Portfolio Mix** | 7.7 (4603 reviews) | Not enough data | 

#### Project Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Dependencies** | 8.2 (5424 reviews) | Not enough data | 
| **Priorities** | 8.3 (5502 reviews) | Not enough data | 
| **Lean Management** | 7.7 (4625 reviews) | Not enough data | 

#### Resource Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Definition** | 7.8 (4754 reviews) | Not enough data | 
| **Allocation** | 7.8 (4826 reviews) | Not enough data | 
| **Optimization** | 7.9 (4778 reviews) | Not enough data | 

#### Data & Analytics

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Data Consolidation** | 8.1 (4993 reviews) | Not enough data | 
| **Visualizations** | 8.0 (5166 reviews) | Not enough data | 
| **Performance** | 8.1 (5076 reviews) | Not enough data | 
| **Risk Analysis** | 7.5 (4447 reviews) | Not enough data | 

#### Strategy - Project and Portfolio Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Simulation** | 6.7 (2051 reviews) | Not enough data | 
| **Tracking** | 7.6 (2084 reviews) | Not enough data | 
| **Planning** | 7.9 (2066 reviews) | Not enough data | 
| **Objectives** | 7.6 (2058 reviews) | Not enough data | 
| **Visiblity** | 7.8 (2054 reviews) | Not enough data | 
| **Alignment** | 7.6 (2054 reviews) | Not enough data | 
| **Risk Management** | 7.2 (2035 reviews) | Not enough data | 
| **Implementation** | 7.6 (2048 reviews) | Not enough data | 
| **Optimization** | 7.5 (2036 reviews) | Not enough data | 
| **Prioritization** | 7.8 (2043 reviews) | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 6.8/10 | 5902 |
| **Workfront** | 6.9/10 | 49 |

#### Setup

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Activities** | 8.3 (5170 reviews) | 8.5 (32 reviews) | 
| **Flows** | Feature Not Available | 7.9 (32 reviews) | 
| **Dependencies** | 8.1 (5027 reviews) | 8.2 (31 reviews) | 
| **Notifications** | 8.5 (5424 reviews) | 7.8 (32 reviews) | 

#### Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Updates** | Feature Not Available | 7.4 (32 reviews) | 
| **Audit Trail** | 8.1 (4668 reviews) | 8.4 (32 reviews) | 
| **Integration** | 7.5 (4374 reviews) | 7.7 (31 reviews) | 

#### Generative AI

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **AI Text Generation** | 6.3 (1818 reviews) | 5.9 (29 reviews) | 

#### Agentic AI - Workflow Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Autonomous Task Execution** | 5.9 (407 reviews) | 5.7 (18 reviews) | 
| **Multi-step Planning** | 5.9 (408 reviews) | 5.8 (17 reviews) | 
| **Cross-system Integration** | 5.9 (405 reviews) | 5.8 (18 reviews) | 
| **Adaptive Learning** | 5.9 (400 reviews) | 6.2 (18 reviews) | 
| **Natural Language Interaction** | 5.9 (399 reviews) | 5.5 (18 reviews) | 
| **Proactive Assistance** | 5.9 (401 reviews) | 6.0 (18 reviews) | 
| **Decision Making** | 6.2 (404 reviews) | 6.1 (18 reviews) | 

### Resource Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **Workfront** | 7.8/10 | 21 |

#### Planning

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Resource Definiton** | Not enough data | 8.3 (13 reviews) | 
| **Capacity** | Not enough data | 8.1 (13 reviews) | 
| **Scheduling** | Not enough data | 7.9 (14 reviews) | 

#### Optimization

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Performance** | Not enough data | 8.1 (14 reviews) | 
| **Forecasting** | Not enough data | 7.4 (13 reviews) | 
| **Corrections** | Not enough data | 6.7 (13 reviews) | 

### Bug Tracking

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **Workfront** | N/A | N/A |

#### Bug Reporting

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **User Reports & Feedback** | Not enough data | Not enough data | 
| **Tester Reports & Feedback** | Not enough data | Not enough data | 
| **Team Reports & Comments** | Not enough data | Not enough data | 

#### Bug Monitoring

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Analytics** | Not enough data | Not enough data | 
| **Bug History** | Not enough data | Not enough data | 
| **Data Retention** | Not enough data | Not enough data | 

#### Agentic AI - Bug Tracking

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Strategic Planning and Execution

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **Workfront** | 8.4/10 | 28 |

#### Prepare

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Strategy Map** | Not enough data | 8.4 (18 reviews) | 
| **Strategy Model** | Not enough data | 8.1 (18 reviews) | 
| **Rules** | Not enough data | 7.9 (18 reviews) | 
| **Frameworks** | Not enough data | 8.0 (18 reviews) | 

#### Plan 

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Vision Statement** | Not enough data | 8.4 (18 reviews) | 
| **Goals** | Not enough data | 8.1 (19 reviews) | 
| **Collaboration** | Not enough data | 9.3 (20 reviews) | 
| **Cascade Planning** | Not enough data | 8.5 (18 reviews) | 

#### Optimize

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Progress Tracking** | Not enough data | 8.8 (19 reviews) | 
| **KPIs** | Not enough data | 8.5 (18 reviews) | 
| **OKR** | Not enough data | 7.9 (18 reviews) | 

#### Execute

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Performance** | Not enough data | 8.6 (18 reviews) | 
| **Communication** | Not enough data | 8.6 (18 reviews) | 
| **Alignment** | Not enough data | 8.5 (18 reviews) | 
| **Performance** | Not enough data | 8.5 (19 reviews) | 

### Kanban Project Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **Workfront** | 9.1/10 | 10 |

#### Tasks

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Tasks** | Not enough data | 9.0 (7 reviews) | 
| **Details** | Not enough data | 9.3 (7 reviews) | 
| **Priority** | Not enough data | 9.0 (7 reviews) | 

#### Agentic AI - Kanban Project Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Kanban Boards

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Kanban Cards** | Not enough data | 9.0 (7 reviews) | 
| **Drag and Drop** | Not enough data | 9.0 (7 reviews) | 
| **Visibility** | Not enough data | 9.3 (7 reviews) | 

#### Planning

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Workflow** | Not enough data | 9.3 (7 reviews) | 
| **Backlog** | Not enough data | 9.3 (7 reviews) | 
| **Optimization** | Not enough data | 8.3 (7 reviews) | 

### Privacy Impact Assessment (PIA)

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **Workfront** | N/A | N/A |

#### Functionality

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Centralized platform** | Feature Not Available | Not enough data | 
| **Tracking** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Workflow** | Feature Not Available | Not enough data | 
| **Reporting and analytics** | Feature Not Available | Not enough data | 

### Marketing Calendar

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 1388 |
| **Workfront** | N/A | N/A |

#### Platform Basics

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Drag & Drop Scheduling** | 8.3 (1038 reviews) | Not enough data | 
| **Project and Task Lists Organization** | 8.7 (1228 reviews) | Not enough data | 
| **Project Templates** | 8.5 (1169 reviews) | Not enough data | 
| **Budgeting and Cost Estimation** | 8.0 (1006 reviews) | Not enough data | 
| **Team Member Roles** | 8.6 (1167 reviews) | Not enough data | 
| **Automated Alerts and Notficiations** | 8.7 (1194 reviews) | Not enough data | 

#### Content Planning

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Content Organization** | 8.6 (1185 reviews) | Not enough data | 
| **Task Assignment** | 8.9 (1239 reviews) | Not enough data | 
| **Content Scheduling** | 8.6 (1118 reviews) | Not enough data | 

#### Marketing Campaign Performance

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Performance and ROI Tracking** | 8.0 (882 reviews) | Not enough data | 
| **Activity Tracking** | 8.4 (1034 reviews) | Not enough data | 

#### Agentic AI - Marketing Calendar

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Autonomous Task Execution** | 5.1 (43 reviews) | Not enough data | 
| **Multi-step Planning** | 5.3 (46 reviews) | Not enough data | 
| **Cross-system Integration** | 5.2 (46 reviews) | Not enough data | 
| **Proactive Assistance** | 5.0 (45 reviews) | Not enough data | 

#### Other Features

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Integrations** | 7.9 (988 reviews) | Not enough data | 
| **Reporting** | 8.3 (1015 reviews) | Not enough data | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.9/10 | 7978 |
| **Workfront** | 7.8/10 | 46 |

#### Task Creation

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Creation & Assignment** | 8.7 (7325 reviews) | 8.9 (32 reviews) | 
| **Due Dates** | 8.8 (7408 reviews) | 9.0 (32 reviews) | 
| **Drag & Drop** | 8.3 (6933 reviews) | 8.0 (32 reviews) | 
| **Mass Updates** | 7.8 (6122 reviews) | 7.7 (32 reviews) | 

#### Task Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Task Prioritization** | 8.5 (7076 reviews) | 8.5 (32 reviews) | 
| **To-Do Lists** | 8.5 (6985 reviews) | 8.2 (31 reviews) | 
| **Dependencies** | 8.1 (6638 reviews) | 7.9 (31 reviews) | 
| **Recurring Tasks** | 8.2 (6469 reviews) | 7.7 (31 reviews) | 

#### Generative AI

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **AI Text Generation** | 6.2 (2416 reviews) | 5.6 (29 reviews) | 
| **AI Text Summarization** | 6.2 (2418 reviews) | 6.0 (30 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 4659 |
| **Workfront** | 8.1/10 | 171 |

#### Automation

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Workflows** | 8.5 (4267 reviews) | 8.8 (136 reviews) | 
| **Customization** | 8.3 (4213 reviews) | 8.7 (139 reviews) | 
| **Data repository** | 8.2 (3952 reviews) | 8.5 (133 reviews) | 

#### Administration

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Permissions** | 8.2 (4112 reviews) | 8.5 (135 reviews) | 
| **Procedures** | 8.1 (3888 reviews) | 8.7 (130 reviews) | 
| **Remote Work** | 8.8 (4112 reviews) | 9.0 (134 reviews) | 

#### Project management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Task Prioritization** | 8.7 (4178 reviews) | 8.9 (140 reviews) | 
| **Dependencies** | 8.2 (3900 reviews) | 8.7 (134 reviews) | 
| **Planning** | 8.6 (4189 reviews) | 9.0 (134 reviews) | 
| **Views** | 8.3 (4036 reviews) | 8.7 (133 reviews) | 
| **Scheduling** | 8.4 (3958 reviews) | 8.7 (135 reviews) | 
| **Critical Path** | 8.0 (3628 reviews) | 8.6 (124 reviews) | 
| **Dashboards** | 8.3 (4079 reviews) | 8.8 (134 reviews) | 

#### Workload

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Resource Allocation** | 8.0 (3701 reviews) | 8.8 (128 reviews) | 
| **Workspace** | 8.3 (3947 reviews) | 8.8 (131 reviews) | 
| **Configuration** | 8.0 (3743 reviews) | 8.6 (127 reviews) | 
| **Insights** | 7.9 (3559 reviews) | 8.6 (127 reviews) | 

#### Communication & Collaboration

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Communication Channels** | 8.1 (3727 reviews) | Feature Not Available | 
| **Document Management** | 8.3 (3928 reviews) | 8.7 (137 reviews) | 
| **Collaboration** | 8.8 (4128 reviews) | 8.9 (141 reviews) | 

#### Cost Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Project Budgeting** | 7.7 (3432 reviews) | 8.7 (119 reviews) | 
| **Time & Expense** | 7.8 (3425 reviews) | 8.7 (128 reviews) | 
| **Profitability** | 7.5 (3236 reviews) | Feature Not Available | 

#### Integration

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Front Office** | 7.4 (3279 reviews) | 8.7 (116 reviews) | 
| **Back Office** | 7.4 (3329 reviews) | 8.6 (115 reviews) | 
| **External data** | 7.4 (3360 reviews) | 8.7 (115 reviews) | 

#### Generative AI

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **AI Text Generation** | 6.5 (1655 reviews) | 6.2 (23 reviews) | 
| **AI Text Summarization** | 6.5 (1662 reviews) | 6.5 (28 reviews) | 

#### Agentic AI - Work Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (364 reviews) | 5.0 (10 reviews) | 
| **Multi-step Planning** | 6.0 (363 reviews) | 5.5 (10 reviews) | 
| **Cross-system Integration** | 5.8 (362 reviews) | 5.0 (10 reviews) | 
| **Natural Language Interaction** | 5.9 (360 reviews) | 5.0 (10 reviews) | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 8201 |
| **Workfront** | 7.6/10 | 51 |

#### Communication

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Chat** | 7.2 (5667 reviews) | 7.1 (32 reviews) | 
| **Discussions** | 7.6 (6049 reviews) | 7.7 (32 reviews) | 
| **External** | 7.5 (5806 reviews) | 7.1 (32 reviews) | 
| **Feedback** | 7.7 (5832 reviews) | Feature Not Available | 
| **Announcements** | Feature Not Available | 6.6 (32 reviews) | 

#### Content & Documents

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **File Sharing** | 8.4 (7194 reviews) | 8.5 (32 reviews) | 
| **Notes** | 8.4 (7129 reviews) | 8.6 (32 reviews) | 
| **Search** | 8.0 (6875 reviews) | 7.7 (32 reviews) | 
| **Versioning** | 7.8 (6100 reviews) | 8.6 (32 reviews) | 

#### Controls

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Custom Views** | 8.0 (6474 reviews) | 8.2 (32 reviews) | 
| **Followers** | 7.6 (5489 reviews) | 8.1 (32 reviews) | 
| **User Management** | 8.2 (6809 reviews) | 8.4 (32 reviews) | 
| **Calendars** | Feature Not Available | 7.7 (32 reviews) | 
| **Public Sharing** | 7.9 (6087 reviews) | 7.3 (31 reviews) | 

#### Project Management

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Task Management** | 8.8 (7433 reviews) | 9.0 (32 reviews) | 
| **Planning** | 8.7 (7305 reviews) | 8.8 (32 reviews) | 
| **Visibility** | 8.6 (7175 reviews) | 8.3 (33 reviews) | 
| **Integration** | 7.9 (6153 reviews) | 7.9 (32 reviews) | 

#### Remote Collaboration

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Alignment** | 8.4 (6565 reviews) | 7.9 (32 reviews) | 
| **Accountability** | 8.5 (6743 reviews) | 8.0 (32 reviews) | 
| **Connectivity** | 8.4 (6632 reviews) | 7.6 (32 reviews) | 

#### Generative AI

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **AI Text Generation** | 6.3 (2275 reviews) | 5.6 (31 reviews) | 
| **AI Text Summarization** | 6.3 (2280 reviews) | 5.8 (30 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Multi-step Planning** | 5.7 (429 reviews) | 5.8 (14 reviews) | 
| **Cross-system Integration** | 5.6 (432 reviews) | 6.0 (14 reviews) | 

### Markup Software

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **Workfront** | 6.7/10 | 9 |

#### Annotation Tools - Markup Software

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Text Annotations** | Not enough data | 6.1 (6 reviews) | 
| **Video Annotations** | Not enough data | 5.0 (6 reviews) | 
| **Text Editing** | Not enough data | Feature Not Available | 
| **Image Annotations** | Not enough data | 6.4 (6 reviews) | 

#### Collaboration - Markup Software

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Real-Time Editing** | Not enough data | Feature Not Available | 
| **Permissions** | Not enough data | 6.1 (6 reviews) | 
| **Commenting** | Not enough data | 7.8 (6 reviews) | 
| **Tagging** | Not enough data | 7.8 (6 reviews) | 

#### Security - Markup Software

| Feature | Smartsheet | Workfront | 
|---|---|---|
| **Password Protection** | Not enough data | Feature Not Available | 
| **Version Control** | Not enough data | 7.8 (6 reviews) | 

---
## Categories
**Shared Categories (5):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Work Management Software](https://www.g2.com/categories/work-management), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Task Management Software](https://www.g2.com/categories/task-management-software), [Project Management Software](https://www.g2.com/categories/project-management)

**Unique to Smartsheet (3):** [Marketing Calendar  Software](https://www.g2.com/categories/marketing-calendar), [Privacy Impact Assessment (PIA) Software](https://www.g2.com/categories/privacy-impact-assessment-pia), [Project and Portfolio Management Software](https://www.g2.com/categories/project-and-portfolio-management)

**Unique to Workfront (5):** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking), [Kanban Project Management Software](https://www.g2.com/categories/kanban-project-management), [Strategic Planning and Execution Software](https://www.g2.com/categories/strategic-planning-and-execution), [Resource Management Software](https://www.g2.com/categories/resource-management), [Markup Software](https://www.g2.com/categories/markup-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Smartsheet | Workfront | 
|---|---|---|
| **Small-Business** | 33.6% | 14.2% | 
| **Mid-Market** | 41.3% | 35.4% | 
| **Enterprise** | 25.1% | 50.5% | 

### By Industry

#### Smartsheet

- **Information Technology and Services:** 7.6%
- **Construction:** 7.3%
- **Hospital & Health Care:** 5.2%
- **Marketing and Advertising:** 4.6%
- **Computer Software:** 4.6%
- **Non-Profit Organization Management:** 2.8%
- **Higher Education:** 2.8%
- **Financial Services:** 2.5%
- **Biotechnology:** 2.4%
- **Manufacturing:** 2.3%
- **Other:** 58.0%

#### Workfront

- **Marketing and Advertising:** 14.2%
- **Information Technology and Services:** 8.2%
- **Computer Software:** 6.5%
- **Financial Services:** 6.2%
- **Hospital & Health Care:** 4.4%
- **Retail:** 3.1%
- **Higher Education:** 3.1%
- **Education Management:** 2.6%
- **Telecommunications:** 2.2%
- **Insurance:** 2.2%
- **Other:** 47.4%

---
## Alternatives

### Alternatives to Smartsheet

- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15388 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12448 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13643 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1215 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1627 reviews)
- [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews) — 4.3/5 stars (550 reviews)
- [GanttPRO](https://www.g2.com/products/ganttpro-ganttpro/reviews) — 4.8/5 stars (582 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1540 reviews)

### Alternatives to Workfront

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12448 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1215 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15388 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13643 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1627 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) — 4.2/5 stars (1512 reviews)
- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7822 reviews)

---
## Top Discussions

### Smartsheet

- Title: [What can smartsheet be used for?](https://www.g2.com/discussions/what-can-smartsheet-be-used-for) — 57 comments
  > **Top comment:** "It has a wide range of functionalities for project management or even asset management. "
- Title: [Why is smartsheet bad?](https://www.g2.com/discussions/why-is-smartsheet-bad) — 34 comments
  > **Top comment:** "This is a question that begs more context. What are you looking to have that Smartsheet does not provide? Conversely, anytime you choose a tool, you need to..."
- Title: [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) — 10 comments, 1 upvote
  > **Top comment:** "Yes, the basic functionality works for free. "
- Title: [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) — 8 comments, 6 upvotes
  > **Top comment:** "No, Smartsheet is GREAT!!!  Far exceeds anything Excel can do!!!!!"
- Title: [Will there be document capability in the future?](https://www.g2.com/discussions/will-there-be-document-capability-in-the-future) — 5 comments, 1 upvote
  > **Top comment:** "You can add any Word docs or Excel spreadsheets as attachments to your worksheet instead of at a line level.  Click the paperclip on the far right side of..."

### Workfront

- Title: [Are there any built-in training articles/videos or anything?](https://www.g2.com/discussions/are-there-any-built-in-training-articles-videos-or-anything) — 8 comments, 1 upvote
  > **Top comment:** "Yes there is built in help with in the Workfront app. There are also online user group for specific regions and numerous communities that address different..."
- Title: [How Important Is Diversity To You, And What Value Does It Bring?](https://www.g2.com/discussions/how-important-is-diversity-to-you-and-what-value-does-it-bring) — 2 comments, 1 upvote
  > **Top comment:** "To me diversity is a mixture of different people with different backgrounds, ethnicities and customs working together to achieve a common goal."
- Title: [What is Workfront used for?](https://www.g2.com/discussions/what-is-workfront-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Project management at it's finest. Lots of bell and whistles."
- Title: [How do you best handle the proofing workflow?](https://www.g2.com/discussions/how-do-you-best-handle-the-proofing-workflow) — 1 comment, 1 upvote
  > **Top comment:** "In my experience, it comes from the writer to the proofer and then back to the  account manager, graphics person or writer, depending on who is responsible..."
- Title: [What is the best way to view the draft of the project without clicking a lot of links to get to it?](https://www.g2.com/discussions/what-is-the-best-way-to-view-the-draft-of-the-project-without-clicking-a-lot-of-links-to-get-to-it) — 1 comment, 1 upvote
  > **Top comment:** " Workfront should store all of the versions and you can determine by the name or  number of the version which is the  draft."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/smartsheet-vs-workfront)