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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Small-Business (56.3% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
$10.99 1 user minimum. Per user / per month. Billed yearly.
Smartsheet
Star Rating
(21,372)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansTeamwork.com
Star Rating
(1,204)4.4 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
$10.99 1 user minimum. Per user / per month. Billed yearly.
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Smartsheet and Teamwork.com have a star rating of 4.4, indicating a strong overall satisfaction among users. However, Teamwork.com is particularly noted for its user-friendly interface, making it easier for teams to adopt quickly.
- Reviewers mention that Smartsheet is favored by mid-market companies (41.1% of reviews), while Teamwork.com is more popular among small businesses (56.2% of reviews), suggesting that Teamwork.com may be better suited for smaller teams looking for straightforward project management solutions.
- Users on G2 highlight that Smartsheet's entry-level price of $9.00 is more competitive compared to Teamwork.com's $10.99, making it a more budget-friendly option for organizations just starting with project management tools.
- Reviewers say that Teamwork.com excels in task management features, scoring 9.4 compared to Smartsheet's 8.8. Users appreciate Teamwork.com's robust task prioritization and assignment capabilities, which streamline workflows effectively.
- G2 users report that Teamwork.com outperforms Smartsheet in quality of support, with a score of 8.8 versus Smartsheet's 8.3. Many users mention that Teamwork.com provides timely and helpful customer service, which is crucial for resolving issues quickly.
- Users report that Teamwork.com shines in collaboration features, scoring 8.8, while Smartsheet also performs well at 8.8. However, Teamwork.com is often highlighted for its integrated chat and discussion tools, which enhance team communication and project alignment.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Teamwork.com
Deliver
$10.99
1 user minimum. Per user / per month. Billed yearly.
All the project management basics in one place.
- 20 Project Templates
- Time Tracking & Invoicing
- Agile View with Workflows
Free Trial
Smartsheet
Free Trial is available
Teamwork.com
Free Trial is available
Ratings
Meets Requirements
8.5
18,090
8.8
1,049
Ease of Use
8.4
18,328
8.6
1,055
Ease of Setup
8.3
10,122
8.6
479
Ease of Admin
8.5
7,595
8.8
445
Quality of Support
8.3
14,002
8.8
847
Has the product been a good partner in doing business?
8.6
7,045
9.0
403
Product Direction (% positive)
8.6
17,583
8.9
1,011
Features by Category
Tasks
8.7
10042
|
Verified
9.1
346
|
Verified
8.8
10048
|
Verified
9.2
344
|
Verified
8.5
9775
|
Verified
9.1
345
|
Verified
8.4
9452
|
Verified
9.1
339
|
Verified
8.1
9259
|
Verified
8.9
332
|
Verified
Feature Not Available
8.5
317
|
Verified
8.1
9327
|
Verified
8.7
331
|
Verified
8.0
8791
|
Verified
9.0
333
|
Verified
Projects
8.6
9270
|
Verified
9.0
329
|
Verified
8.3
8621
|
Verified
8.9
316
|
Verified
8.2
8732
|
Verified
8.5
297
|
Verified
8.0
8650
|
Verified
8.8
309
|
Verified
8.2
8818
|
Verified
8.8
315
|
Verified
7.5
7592
|
Verified
8.7
295
|
Verified
8.0
8291
|
Verified
8.7
307
|
Verified
8.0
8850
|
Verified
8.8
319
|
Verified
7.8
7832
|
Verified
8.4
283
|
Verified
7.6
7436
|
Verified
8.7
311
|
Verified
7.6
7256
|
Verified
8.7
282
|
Verified
Resource Management
7.6
7732
|
Verified
8.5
286
|
Verified
7.6
7799
|
Verified
8.6
302
|
Verified
8.1
8430
|
Verified
8.7
312
|
Verified
Project Monitoring
7.8
7444
|
Verified
8.8
282
|
Verified
7.7
7553
|
Verified
8.6
294
|
Verified
8.2
8596
|
Verified
8.9
314
|
Verified
Generative AI
6.0
3055
6.4
71
6.1
3040
6.6
71
Agentic AI - Project Management
5.5
917
7.6
11
5.9
918
7.7
11
5.7
910
8.3
11
5.7
909
7.6
11
5.6
909
7.9
11
5.6
905
7.6
11
5.8
907
7.9
11
Portfolio Management
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Not enough data
Project Management
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Not enough data
Resource Management
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Not enough data
Data & Analytics
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Not enough data
Strategy - Project and Portfolio Management
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Not enough data
Setup
8.3
5150
8.7
35
Feature Not Available
8.4
37
8.1
5016
7.9
37
8.5
5386
8.3
37
Management
Feature Not Available
8.6
34
8.1
4648
8.0
34
7.5
4364
7.6
33
Generative AI
6.3
1815
6.4
32
Agentic AI - Workflow Management
5.8
404
8.9
6
5.9
407
10.0
6
5.9
402
9.7
6
5.9
398
9.2
6
5.9
397
9.2
6
5.8
399
8.9
6
6.1
400
10.0
6
Planning
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.0
22
Optimization
Not enough data
8.0
22
Not enough data
7.4
21
Not enough data
7.6
21
Bug Reporting
Not enough data
8.6
21
Not enough data
8.4
21
Not enough data
8.1
21
Bug Monitoring
Not enough data
8.6
20
Not enough data
8.4
20
Not enough data
9.3
20
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.5
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.1
9
Goal Creation
Not enough data
9.1
9
Not enough data
9.2
8
Not enough data
7.7
8
Not enough data
8.3
9
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
9.1
16
8.7
1226
9.4
16
8.5
1167
9.2
16
8.0
1005
8.2
16
8.6
1166
9.3
16
8.7
1192
9.0
16
Content Planning
8.6
1185
9.0
16
8.9
1236
9.2
16
8.6
1117
8.9
15
Marketing Campaign Performance
8.0
882
8.1
16
8.4
1033
8.9
16
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
9.2
15
8.3
1015
9.0
15
Task Creation
8.7
7304
9.1
238
8.8
7385
9.1
242
8.3
6917
8.7
232
7.8
6110
8.6
215
Task Management
8.5
7064
9.2
232
8.5
6973
9.1
236
8.1
6632
8.8
220
8.2
6460
9.0
221
Generative AI
6.2
2411
6.5
62
6.2
2413
6.6
61
Customer Management
Not enough data
8.6
20
Not enough data
Feature Not Available
Not enough data
8.3
18
Not enough data
7.4
18
Project Management
Not enough data
9.4
21
Not enough data
9.2
22
Not enough data
9.0
18
Not enough data
9.1
22
Accounting
Not enough data
7.6
18
Not enough data
7.9
18
Not enough data
7.4
19
Not enough data
8.1
19
Not enough data
8.5
20
Portfolio Management
Not enough data
8.2
18
Not enough data
8.0
19
Not enough data
7.9
17
Not enough data
7.7
17
Analytics
Not enough data
7.5
17
Not enough data
8.8
20
Not enough data
7.7
17
Administration
Not enough data
8.5
20
Not enough data
9.0
21
Not enough data
9.1
20
Platform
Not enough data
8.5
18
Not enough data
8.3
18
Not enough data
8.2
23
Not enough data
7.8
20
Not enough data
Feature Not Available
Generative AI
Not enough data
7.4
12
Not enough data
7.3
11
Artificial Intelligence - Professional Services Automation
Not enough data
8.3
8
Not enough data
7.7
8
Not enough data
8.8
8
Agentic AI - Professional Services Automation
Not enough data
8.3
8
Not enough data
8.1
8
Automation
8.5
4242
8.2
53
8.3
4197
8.1
55
8.1
3928
8.2
49
Administration
8.2
4097
8.5
51
8.1
3880
8.4
49
8.8
4095
9.2
53
Project management
8.7
4162
8.8
56
8.2
3890
7.9
53
8.6
4173
8.1
51
8.3
4021
8.6
51
8.4
3942
8.5
49
8.0
3619
7.8
48
8.3
4060
8.4
51
Workload
8.0
3690
8.5
50
8.3
3931
8.2
50
8.0
3734
8.0
47
7.9
3549
8.0
49
Communication & Collaboration
8.1
3719
8.3
48
8.3
3914
8.3
49
8.8
4109
8.8
52
Cost Management
7.7
3424
8.0
46
7.8
3418
8.5
47
7.5
3229
7.9
45
Integration
7.4
3271
7.3
44
7.4
3321
7.4
46
7.4
3352
7.4
43
Generative AI
6.5
1651
6.8
42
6.5
1657
6.7
45
Agentic AI - Work Management
5.8
360
8.6
6
6.0
359
8.6
6
5.8
359
9.7
6
5.8
357
8.6
6
Communication
7.2
5662
8.6
179
7.6
6044
8.8
185
7.5
5800
8.6
174
7.7
5826
8.9
176
Feature Not Available
8.9
169
Content & Documents
8.4
7179
9.1
205
8.4
7123
9.0
198
8.0
6868
8.7
199
7.8
6093
8.7
180
Controls
8.0
6467
8.8
189
7.6
5485
9.0
176
8.2
6798
9.2
197
Feature Not Available
8.8
180
7.9
6081
9.0
167
Project Management
8.8
7421
9.4
208
8.7
7293
9.0
202
8.6
7159
9.1
204
7.9
6145
8.7
185
Remote Collaboration
8.4
6556
9.1
187
8.5
6736
9.1
193
8.4
6628
9.0
193
Feature Not Available
8.2
164
Generative AI
6.3
2270
6.9
39
6.3
2274
6.9
37
Agentic AI - Project Collaboration
5.7
425
8.6
7
5.6
425
8.1
7
Agentic AI - Google Workspace Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.8
23
Not enough data
7.7
23
Not enough data
7.9
23
Planning
Not enough data
8.6
22
Not enough data
8.6
23
Not enough data
8.2
21
Not enough data
8.0
22
Not enough data
7.7
22
Workflow Management
Not enough data
9.0
23
Not enough data
9.0
23
Not enough data
8.3
23
Not enough data
8.1
22
Time Tracking
Not enough data
9.0
70
Not enough data
9.4
73
Not enough data
8.6
69
Client Invoicing
Not enough data
7.3
57
Not enough data
6.5
55
Not enough data
7.0
58
Mobile Time Tracking
Not enough data
8.1
64
Administration
Not enough data
8.0
67
Not enough data
8.4
69
Not enough data
8.5
69
Not enough data
7.5
64
Not enough data
8.7
61
Platform
Not enough data
8.4
66
Not enough data
8.2
63
Not enough data
7.5
63
Not enough data
8.9
61
Not enough data
7.7
61
Not enough data
6.5
58
Categories
Categories
Shared Categories
Smartsheet and Teamwork.com are categorized as Project Collaboration, Work Management, Marketing Calendar, Workflow Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Privacy Impact Assessment (PIA) and Project and Portfolio Management
Teamwork.com is categorized as Objectives and Key Results (OKR), Resource Management, Google Workspace Project Management, Product Management, Bug Tracking, Time Tracking, Professional Services Automation, and Marketing Resource Management
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teamwork.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Marketing and Advertising
24.4%
Information Technology and Services
12.6%
Computer Software
8.8%
Higher Education
3.2%
Internet
2.2%
Other
49.0%
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
Will Teamwork have any new features in the future? What are their perspectives in development?
3 Comments
BW
I am not an employee of Teamwork, but a very long time user. Teamwork continues to innovate and add new features all the time. Beyond Projects, they have,...Read more
How often are the updates made?
2 Comments
NH
Hey there Rasaan,
Our team are constantly making updates to the platform and the user experience, however, the gantt chart creation glitch doesn't sound...Read more
How do I integrate Temwork Project with other software?
2 Comments
NH
Hey there Ovi,
We have a Gantt Chart feature built into Teamwork which might solve having to integrate, but we also have a full list of integrations for...Read more
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